This is not the latest approved version of this apprenticeship. View the latest version
This revised version has been agreed and is available for information only at present. It will replace the version 1.1 for new starts once the funding band is agreed and after the notice period. Further details of this and other apprenticeships being revised or adjusted are available in the revisions and adjustments status report.
This apprenticeship is in revision
Proposal approved
Occupational standard approved
End-point assessment plan approved
Funding approved
This apprenticeship standard will be reviewed after three years
This apprenticeship has options. This document is currently showing the following option:
This occupation is found in the utilities sector, in clean water and waste water industries. Water network operatives typically work in only one of the water industries, although some multi-utility workers may work across both. They work for utility owners, operators or contractors, ranging in size from small to large companies.
This is a core and options apprenticeship standard. Apprentices will need to complete the core and one option:
1. Clean water network operative.
2. Waste water network operative.
The broad purpose of the occupation is to construct, maintain and repair water network infrastructure, to provide a reliable service to domestic, commercial and industrial users. Clean water infrastructure includes mains pipes, water supply pipes, stop taps, fire hydrants and sluice valves for clean water operations; and in waste water operations: drains and sewers, chambers, interceptors, flow control devices and storage tanks. In both occupations the work is both planned - construction and maintenance, and reactive - repairs and emergencies. They ensure the site is safe for work, which may include traffic management and control, complete site excavation and restore the site to a safe condition. They use a range of powered equipment and hand tools, for example diggers.
Depending on the work required, they may spend the day at one site or work across a number of sites. Work locations may include new build sites, public highways or domestic properties. They are required to work in all weather conditions. They may need to work shifts, standby and unsociable hours.
In their daily work, an employee in this occupation interacts with colleagues, such as managers, network technicians and engineers, delivery drivers, reinstatement teams and administration staff. They usually work in a small team - typically with one or two other operatives, responsible for their own work, reporting to managers but not under direct supervision. On a site they may also interact with site agents and other trades. They will communicate with customers regarding work that is being undertaken and in some situations the general public. They may also liaise with personnel from statutory authorities, such as the Highways Authority, local authorities and the Environment Agency. When working in emergency situations, they may liaise with emergency services personnel.
An employee in this occupation will be responsible for completing work to the required standard, following procedures and ensuring Health and Safety and regulatory compliance, for example with the Drinking Water Inspectorate, The Water Services Regulation Authority (OFWAT) and Environment Agency etc; failure to do so could have serious consequences for self, public health and the environment. Recording and reporting on work completed is an important part of the job, which may include completion of paperwork or computerised records, drawings and providing site photographs. They are expected to present a professional image of the company. They are responsible for ensuring their tools and equipment are fit for use, correctly stored and maintained. Depending on their level of experience, they may be responsible for leading the team.
Water network operatives need to be qualified and on the Street Works Register. Typically, a driving license will be required as they may be expected to drive to their place of work, using a company vehicle. In addition, clean water network operatives must hold a Water Hygiene Card. Some water network operatives may require a CSCS (Construction Skills Certification Scheme) Card or SHEA (Safety, Health and Environmental Awareness) Gas Passport Card.
| Duty | KSBs |
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Duty 1 Prepare for water network infrastructure work to meet customers' requirements and priorities for example, identify and obtain plant, equipment and materials. |
K1 K7 K8 K10 K15 K16 K17 K18 K19 K20 K22 K24 K25 K26 |
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Duty 2 Conduct risk assessments for water network infrastructure work. |
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Duty 3 Follow procedures for setting up and maintaining site for water network infrastructure work. |
K1 K2 K4 K7 K8 K11 K12 K15 K16 K17 K18 K19 K20 K22 K24 K25 K26 |
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Duty 4 Excavate site for water network infrastructure work. |
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Duty 5 Restore water network infrastructure site to a safe condition to meet customers' requirements, for example signing and guarding. |
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Duty 6 Keep water network stakeholders informed for example, explain to customers work to be undertaken. |
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Duty 7 Complete water network infrastructure records and documentation (written or digital), for example work sheets, time-sheets, drawings, risk-assessments and safety documentation. |
K16 K17 K18 K19 K21 K22 K23 K24 K26
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Duty 8 Look after tools and equipment used in water network infrastructure work. |
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| Duty | KSBs |
|---|---|
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Duty 9 Install clean water network infrastructure for example, new mains, water supply pipes, boundary boxes and meters. |
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Duty 10 Restore functionality of clean water network infrastructure for example, clean to a hygienic standard prior to testing. |
K27 K29 K30 K31 K32 K33 K34 K35 K36 K38 K40
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Duty 11 Conduct repairs to clean water network infrastructure (reactive) for example, under-pressure repair and asset repair (for example valves and hydrants). |
K27 K28 K29 K30 K31 K32 K33 K34 K35 K36 K37 K38 K40
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Duty 12 Respond to clean water network infrastructure emergencies and take emergency action for example, repair overland supply pipes, provide alternative supplies equipment (tankers), conduct under-pressure line stopping and diversion. |
K27 K28 K29 K30 K31 K32 K33 K34 K35 K37 K38 K40
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Duty 13 Apply hygiene procedures to water infrastructure in line with national water hygiene regulations - sanitation. |
K27 K28 K29 K30 K31 K32 K33 K34 K35 K38 K40
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Duty 14 Conduct chlorination activities of water infrastructure. |
K27 K28 K29 K30 K32 K33 K34 K35 K38 K39 K40
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| Duty | KSBs |
|---|---|
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Duty 15 Install or construct waste water network infrastructure (planned) for example, gravity and pressurised (foul and storm). |
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Duty 16 Restore functionality of waste water network infrastructure for example, tankering operations and over-pumping. |
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Duty 17 Conduct repairs to waste water network infrastructure (reactive) for example, replacing man-hole cover. |
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Duty 18 Respond to waste water network infrastructure emergencies and take emergency action for example, pollution control, flood prevention. |
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Duty 19 Undertake hygiene measures for example, leptospirosis, gastroenteritis. |
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K1: Health and safety practice: risk assessments and safe systems of work, permits to work, working in confined spaces, Personal Protective Equipment (PPE), manual handling.
Back to Duty
K2: Health and safety regulations and procedures: Health and Safety at Work Act 1974, New Roads and Street Works Act 1991, Working at Heights, Provision and Use of Work Equipment Regulations (PUWER), Control of Substances Hazardous to Health (COSHH), Lifting Operations Lifting Equipment Regulations (LOLER), first aid, fire safety.
Back to Duty
K3: Types and uses of asbestos and where they may come into contact; safe work practices, control measures, and protective equipment needed to undertake asbestos mains work.
Back to Duty
K4: Pollution; the risks and consequences of pollution incidents on people and the environment. Including types of pollution, control measures, light, noise, smells, spills, and waste.
Back to Duty
K5: Environmental and sustainability regulations and guidance, including the Environmental Protection Act and hazardous waste regulation. The environmental impact of clean and waste water operations.
Back to Duty
K6: Policies and procedures for escalating environmental and pollution incidents.
Back to Duty
K7: Identify utility assets on maps or drawings.
Back to Duty
K8: Principles and processes that underpin the locating of utility network assets; health and safety guidance on avoiding damage to underground utility services.
Back to Duty
K9: Pre and post use checks, operation, maintenance, and storage requirements, for utility network operations equipment and tools including utility location equipment.
Back to Duty
K10: Gas detection equipment.
Back to Duty
K11: Principles of traffic management control and safe working practices when working on the highway and on site.
Back to Duty
K12: Trench support systems and when to use them. Including sheeting, mechanical sheeting, lightweight and proprietary systems.
Back to Duty
K13: Requirements for the backfill and reinstatement of road and pavement surfaces after water network construction or repair.
Back to Duty
K14: Excavation techniques: open cut, moling, vacuum extraction.
Back to Duty
K15: Pipe cutting techniques.
Back to Duty
K16: Escalation procedures for emergency situations, including emergency services, highways authorities, local authorities, Environment Agency, and utility companies.
Back to Duty
K17: Roles and responsibilities of industry stakeholders, including: Drinking Water Inspectorate, The Water Services Regulation Authority (OFWAT), Consumer Council for Water, Environment Agency, and DEFRA.
Back to Duty
K18: Ethical business practices, including Customer Experience Measure (CMEX), Regulatory and Legislative Performance Measures, Guaranteed Standards Scheme (GSS) and Director General (DG) in response to written complaints (DG7).
Back to Duty
K19: Reporting channels; limits of authority.
Back to Duty
K20: Verbal communication techniques – giving and receiving information using industry terminology. Matching style to audience.
Back to Duty
K21: Written communication techniques and documentation requirements including job sheets.
Back to Duty
K22: Equity, diversity and inclusion considerations in the workplace.
Back to Duty
K23: Information technology and digital: email, equipment digital interfaces, management information systems. General Data Protection Regulation (GDPR). Cyber security.
Back to Duty
K24: Work organisation and time management techniques.
Back to Duty
K25: Team working principles.
Back to Duty
K26: Standard operating procedures (SOP).
Back to Duty
K27: Regulation 31 of the Water Supply (Water Quality) Regulations.
Back to Duty
K28: National Water Hygiene (water quality as a food source and product).
Back to Duty
K29: Procedures for the construction and connection of clean water network mains and services.
Back to Duty
K30: Principles of working with asbestos in the clean water network.
Back to Duty
K31: Procedures for the repair of clean water network assets.
Back to Duty
K32: Principles to assess and test the integrity of the repair on the water asset.
Back to Duty
K33: Common faults and issues in the clean water network. Problem solving techniques.
Back to Duty
K34: Consequences of bursts and leaks on people and the environment.
Back to Duty
K35: Procedures for the disposal of chlorinated water.
Back to Duty
K36: Continuous supply procedures.
Back to Duty
K37: Pumping equipment.
Back to Duty
K38: The use and removal of chemicals to avoid contamination in the water network, in line with regulations.
Back to Duty
K39: Disinfection procedures for clean water mains and services.
Back to Duty
K40: Principles and reasons for taking water samples.
Back to Duty
K41: The safe operation of hydrants and valves, in line with company procedures.
Back to Duty
K42: Procedures for the construction and connection of waste water network assets, including sewers, drains, and combined sewer overflows.
Back to Duty
K43: Procedures for repairs in waste water.
Back to Duty
K44: Procedures for dealing with contamination and pollution.
Back to Duty
K45: Principles of working with asbestos in the waste water network.
Back to Duty
K46: Personal hygiene measures.
Back to Duty
K47: The operating principles of sewerage pumps and pumping stations and their impact on the network.
Back to Duty
K48: Pumping stations - lock off and isolation procedures for pumps.
Back to Duty
K49: Preparations needed for a no dig team.
Back to Duty
K50: Principles of wastewater flows.
Back to Duty
S1: Identify hazards and implement controls to reduce risks to people and the environment.
Back to Duty
S2: Comply with a safe system of work, including permits, work and engineering instructions.
Back to Duty
S3: Identify and organise resources.
Back to Duty
S4: Comply with workplace health, safety and environmental policy and practice; use of Personal Protective Equipment (PPE) and safety equipment.
Back to Duty
S5: Follow procedures for signing, lighting and guarding as well as public and pedestrian segregation and escalate issues if required.
Back to Duty
S6: Identify, locate and avoid damage to underground utility services.
Back to Duty
S7: Carry out safe excavation practices for utility network services.
Back to Duty
S8: Monitor and maintain site conditions; good housekeeping.
Back to Duty
S9: Select, check and operate equipment and tools; report faults if required.
Back to Duty
S10: Maintain and store equipment and tools, for example charge batteries, clean equipment, grease machines, re-fuel.
Back to Duty
S11: Communicate with others verbally for example, internal and external customers, colleagues and managers.
Back to Duty
S12: Use gas detection equipment.
Back to Duty
S13: Communicate in writing with others and record task information, for example, job sheets.
Back to Duty
S14: Follow standard operating procedures (SOP).
Back to Duty
S15: Use information technology and digital systems. Comply with GDPR and cyber security.
Back to Duty
S16: Carry out learning and development activities.
Back to Duty
S17: Organise and prioritise own work.
Back to Duty
S18: Apply equity, diversity and inclusion rules.
Back to Duty
S19: Apply team working principles.
Back to Duty
S20: Carry out pipe cutting.
Back to Duty
S21: Carry out squeeze off activities.
Back to Duty
S22: Join materials by fusion techniques.
Back to Duty
S23: Join materials by mechanical means on clean water assets.
Back to Duty
S24: Drill and tap clean water assets.
Back to Duty
S25: Install clean water assets.
Back to Duty
S26: Conduct disinfection procedures for clean water mains and services.
Back to Duty
S27: Check the performance of the asset and escalate issues if necessary.
Back to Duty
S28: Use continuous supply procedures.
Back to Duty
S29: Repair water network asset.
Back to Duty
S30: Identify and solve common issues within the clean water network.
Back to Duty
S31: Use pumping equipment.
Back to Duty
S32: Follow hygiene procedures.
Back to Duty
S33: Install or replace waste water assets.
Back to Duty
S34: Replace and join materials by flexible seals, for example band seals on waste water services.
Back to Duty
S35: Prepare the site for a no dig team.
Back to Duty
S36: Carry out excavation and shoring of deep excavations.
Back to Duty
S37: Repair waste water network assets.
Back to Duty
S38: Use mitigation methods to maintain flow, for example using pumps, stopping or diverting.
Back to Duty
S39: Identify and solve common issues within the waste water network.
Back to Duty
S40: Decontaminate equipment, tooling and PPE.
Back to Duty
B1: Put health and safety first.
Back to Duty
B2: Take ownership of given work.
Back to Duty
B3: Team-focus to meet work goals.
Back to Duty
B4: Support an inclusive workplace for example, respectful of different views.
Back to Duty
B5: Seek learning and development opportunities.
Back to Duty
B6: Consider the impact on the environment when using resources and carrying out work.
Back to Duty
English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.
This document explains the requirements for end-point assessment (EPA) for the water network operative apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Water network operative apprentices, their employers and training providers should read this document.
This is a core and options apprenticeship. An apprentice must be trained and assessed against the core and one option. The options are:
A full-time water network operative apprentice typically spends 18 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
The EPA should be completed within an EPA period lasting typically 3 months.
The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must work with the training provider to select an approved EPAO from the apprenticeship providers and assessment register (APAR).
This EPA has 3 assessment methods.
The grades available for each assessment method are below.
Assessment method 1 - practical assessment:
Assessment method 2 - question and answer session - underpinned by a portfolio of evidence:
Assessment method 3 - multiple-choice test:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
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On-programme - typically 18 months
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The apprentice must:
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End-point assessment gateway
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The apprentice’s employer must be content that the apprentice is occupationally competent. The apprentice must:
For the question and answer session - underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO. |
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End-point assessment - typically 3 months
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The grades available for each assessment method are below
Practical assessment:
Question and answer session - underpinned by a portfolio of evidence:
Multiple-choice test:
Overall EPA and apprenticeship can be graded:
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Re-sits and re-takes
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The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.
The apprentice’s employer must be content that the apprentice is occupationally competent. That is, they are deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.
The apprentice must meet the gateway requirements before starting their EPA.
They must:
Portfolio of evidence requirements:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by this assessment method. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include:
This is not a definitive list; other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance (for example, witness statements) rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the question and answer session. The independent assessor should review the portfolio of evidence to prepare questions for the question and answer session. They are not required to provide feedback after this review.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
In a practical assessment with questions, an independent assessor observes the apprentice completing a task or series of tasks set by the EPAO, the apprentice is not observed carrying out their day to day role. The EPAO decides where the practical assessment will take place. The assessment environment, equipment and infrastructure must reflect the apprentice’s natural working environment. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because this is a practical role, which can be demonstrated through completing tasks. It allows for consistency of opportunity for apprentices to demonstrate their competence against the mapped KSBs and it assesses KSBs holistically and objectively. It is a valid assessment because it involves direct testing under controlled conditions.
The practical assessment must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the practical assessment.
The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.
The EPAO must give an apprentice 2 weeks' notice of the . practical assessment
The practical assessment must take 3 hours.
The independent assessor can increase the time of the practical assessment by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.
The apprentice may choose to end any assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end any assessment methods early (unless in an emergency). The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end any assessment early.
The practical assessment cannot be split, other than for comfort breaks or to allow apprentices to move from one location to another. Where breaks occur, they will not count towards the total EPA time.
The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.
The independent assessor must explain to the apprentice the format and timescales of the practical assessment before it starts. This does not count towards the assessment time.
The independent assessor must observe the following during the practical assessment:
These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.
The independent assessor must ask questions.
The purpose of the questions is:
Questioning must occur during the practical assessment. The time for questioning is included in the overall assessment time.
The independent assessor must ask at least 6 questions during the practical assessment. To remain as unobtrusive as possible, the independent assessor should ask questions during natural breaks in work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from their EPAO’s question bank or create their own questions in line with the EPAO’s training.
The independent assessor can ask follow-up questions to clarify answers given by the apprentice. These questions are in addition to the above set number of questions for the practical assessment.
The independent assessor must make the grading decision. The independent assessor must assess the practical assessment and responses to questions holistically when deciding the grade.
The independent assessor must keep accurate records of the assessment. They must record:
The practical assessment must take place in a realistic working environment selected by the EPAO for example, the EPAO’s premises, a training provider’s premises, a training facility in the employer’s premises, a test centre or a similar environment. The EPAO may liaise with the employer to arrange equipment and resources needed for the practical assessment.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of tasks and questions in the case of re-sits and re-takes, to minimise predictability.
The EPAO must produce the following materials to support the practical assessment:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the question and answer session, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.
This assessment method is being used because it assesses KSBs holistically and objectively. It allows for the assessment of KSBs that do not occur on a predictable or regular basis. It allows for assessment of responses where there are a range of potential answers and it can be conducted remotely, potentially reducing cost.
The question and answer session must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the question and answer session.
The EPAO must give an apprentice 2 weeks' notice of the question and answer session.
The independent assessor must have at least 2 weeks to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the question and answer session.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.
The question and answer session must last for 60 minutes. The independent assessor can increase the time of the question and answer session by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The apprentice may choose to end any assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end any assessment methods early (unless in an emergency). The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end any assessment early.
The independent assessor must ask at least 5 questions. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The question and answer session must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.
The question and answer session can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The question and answer session should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the question and answer session - underpinned by a portfolio of evidence:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the multiple-choice test, the apprentice answers questions in a controlled and invigilated environment. It gives the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method.
This assessment method is being used because: it can assess knowledge, it is easy to administer, it can be conducted remotely and administered to multiple apprentices at the same time, potentially reducing cost.
The multiple-choice test must be structured to give the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method to the highest available grade.
The test can be computer or paper based.
The test will consist of 30 multiple-choice questions.
Multiple-choice questions must have four options, including one correct answer.
The apprentice must be given at least 2 weeks’ notice of the date and time of the test.
The apprentice must have 60 minutes to complete the test.
The test is closed book which means that the apprentice cannot refer to reference books or materials whilst taking the test.
The test must be taken in the presence of an invigilator who is the responsibility of the EPAO. The EPAO must have an invigilation policy setting out how the test must be conducted. It must state the ratio of apprentices to invigilators for the setting and allow the test to take place in a secure way.
The EPAO must verify the apprentice’s identity and ensure invigilation of the apprentice for example, with 360-degree cameras and screen sharing facilities.
The EPAO is responsible for the security of the test including the arrangements for on-line testing. The EPAO must ensure that their security arrangements maintain the validity and reliability of the test.
The test must be marked by an independent assessor or marker employed by the EPAO. They must follow a marking scheme produced by the EPAO. Marking by computer is allowed where question types support this.
A correct answer gets 1 mark.
Any incorrect or missing answers get zero marks.
The EPAO is responsible for overseeing the marking of the test.
The apprentice must take the test in a suitably controlled and invigilated environment that is a quiet room, free from distractions and influence. The EPAO must check the venue is suitable.
The test can take place remotely if the appropriate technology and systems are in place to prevent malpractice.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the test:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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(Core) Health, safety and environment
S1 S2 S4 B1 |
Complies with health, safety and environmental policy and practices in the workplace by identifying hazards and implementing controls to reduce risks to people and the environment. (S1, S4) Puts health and safety first by following safe systems of work and using permits, engineering and work instructions. (S2, B1) |
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(Core) Prepare and maintain site for water network operations
K8 S3 S5 S6 S8 B2 |
Completes housekeeping and monitors and maintains site conditions by following procedures for signing, lighting, guarding and public and pedestrian segregation. Identifies and escalates any non-compliance when required in line with organisational procedures. (S5, S8) Takes ownership of given work to identify, organise and use resources to undertake the activity. (S3, B2) Locates and identifies underground utility services and follows health and safety guidance to avoid damage. (K8, S6) |
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(Core) Select, prepare and use or operate tools and equipment
K9 K10 S9 S10 S12 |
Selects, undertakes pre and post use checks and uses or operates tools and equipment, including utility location equipment in line with manufacturer's instructions to carry out water network operations. Reports faults with tools and equipment where required in line with organisational procedures. (K9, S9) Maintains and stores tools and equipment in line with manufacturer's guidelines. (S10) Uses gas detection equipment to identify gasses. (K10, S12)
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(Core) Pipe cutting
K15 S20 |
Cuts pipes in line with task requirements to complete water network tasks. (K15, S20) |
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(Core) Procedures
K26 S14 |
Follows standard operating procedures to complete tasks. (K26, S14) |
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(Core) Communication
K20 K21 S11 S13 |
Communicates with others using verbal communication techniques, giving and receiving information using industry terminology in a way that is suitable for the audience. (K20, S11) Communicates with others using written techniques in a way that supports task completion. Completes documentation, task information and job sheets accurately. (K21, S13) |
|
(Core) Work organisation
K24 S17 |
Applies work organisation and time management techniques to organise and prioritise their own work. (K24, S17) |
|
(Clean water network operative) Maintain, repair and install clean water assets
K28 K29 K31 K39 S23 S25 S26 S29 S32 |
Carries out repairs on clean water assets and conducts disinfection procedures for clean water mains and services in line with task requirements. (K31, K39, S26, S29) Follows hygiene procedures when working on clean water assets in accordance with National Water Hygiene requirements. (K28, S32) Constructs, installs and connects clean water network mains and services, joining materials by mechanical means in line with task requirements. (K29, S23, S25) |
|
(Clean water network operative) Quality assurance for clean water assets
K32 S27 |
Assess and test the performance of the asset repair and report any issues if necessary, in line with organisational procedures. (K32, S27) |
|
(Waste water network operative) Maintain, repair and install waste water assets
K42 K43 K46 K50 S33 S37 S38 S40 |
Repairs waste water network assets in line with company procedures. (K43, S37) Uses mitigation methods to maintain waste water flows. (K50, S38) Follows personal hygiene measures and decontaminates tools, equipment and PPE following waste water network operations. (K46, S40) Constructs, installs or replaces and connects waste water network assets including sewers, drains and combined sewer overflows in line with task requirements. (K42, S33) |
Fail - does not meet pass criteria
|
Theme
KSBs
|
Pass
Apprentices must demonstrate all of the pass descriptors
|
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
|
|---|---|---|
|
(Core) Excavation
K14 S7 |
Describes how to carry out open cut, moling and vacuum extraction excavation techniques safely when working on the water network. (K14, S7) |
Justifies the excavation technique used. (K14, S7) |
|
(Core) Environment and sustainability
K4 K5 K6 B6 |
Describes the risks and consequences that types of pollution, including light, noise, smells, spills and waste can have on people and the environment. (K4) Explains how they comply with environmental and sustainability regulations and guidance, including the Environmental Protection Act and hazardous waste regulations when carrying out work and what the policies and procedures are for escalating environmental and pollution incidents. (K5, K6, B6) |
Explains the importance of complying with environmental and sustainability regulations and the importance of escalating environmental and pollution incidents. (K5, K6) |
|
(Core) Communication
K16 K19 |
Explains the reporting channels and escalation procedures for emergency situations, including emergency services, highways authorities, local authorities, Environment Agency and utility companies. (K16, K19) |
None |
|
(Core) ICT and digital
K23 S15 |
Describes how they use information technology and digital information systems and comply with GDPR and cyber security to support work tasks. (K23, S15) |
None |
|
(Core) Learning and development
S16 B5 |
Describes the learning and development activities they have completed to support competence in their role. (S16, B5) |
None |
|
(Core) Teamworking
K25 S19 B3 |
Describes how they apply team working principles to meet work goals. (K25, S19, B3) |
Explains how their team focus supports wider teams to meet their goals. (K25, S19, B3) |
|
(Core) Equity and diversity
K22 S18 B4 |
Describes how they apply and support equity, diversity, and inclusion in their work in line with rules. (K22, S18, B4) |
None |
|
(Clean water network operative) Repair and install clean network assets
K35 K36 K37 K38 K41 S21 S22 S24 S28 S31 |
Explains the procedures for using and removing chemicals and disposing of chlorinated water to avoid contamination in the water network in accordance with regulations. (K35, K38) Describes how to use continuous supply procedures. (K36, S28) Describes how to safely operate hydrants, valves and pumping equipment in line with company procedures. (K37, K41, S31) Explains how to squeezes off, drills and taps clean water assets in line with task requirements. (S21, S24) Explains how they join materials by fusion techniques. (S22) |
None |
|
(Clean water network operative) Clean water network fault-finding and problem solving
K33 K34 S30 |
Describes problem solving techniques they use to identify and solve common faults and issues in the clean water network. (K33, S30) Explains the consequences that burst pipes and water leaks can have on people and the environment. (K34)
|
Explains the importance of identifying and reporting faults and issues in terms of impact on others or the business. (K33, S30) |
|
(Waste water network operative) Repair and install waste water assets
K47 K48 K49 S34 S35 S36 |
Explains how sewerage pumps and pumping stations operate, and how they impact on the network. (K47) Describes how to lock off and isolate pumps. (K48) Describes how they prepare the site for a no-dig team. (K49, S35) Describes how to use flexible seals to join materials when replacing waste water services. (S34) Explains how to carry out and shore deep excavations. (S36) |
None |
|
(Waste water network operative) Waster water network fault-finding and problem solving
K44 S39 |
Explains how to identify and solve common issues within the waste water network, including the procedures for dealing with contamination and pollution. (K44, S39) |
Explains the importance of identifying and resolving common issues within the waste water network, including contamination and pollution. (K44, S39) |
| Grade | Minimum marks required | Maximum marks required |
|---|---|---|
| Fail | 0 | 20 |
| Pass | 21 | 30 |
Performance in the EPA determines the overall grade of:
An independent assessor must individually grade the practical assessment and question and answer session - underpinned by a portfolio of evidence in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one assessment method or more, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall distinction the apprentice must achieve a pass in both the observation with questions and the multiple choice test and a distinction in the interview underpinned by a portfolio of evidence.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
| Practical assessment | Question and answer session - underpinned by a portfolio of evidence | Multiple-choice test | Overall Grading |
|---|---|---|---|
| Fail | Any grade | Any grade | Fail |
| Any grade | Fail | Any grade | Fail |
| Any grade | Any grade | Fail | Fail |
| Pass | Pass | Pass | Pass |
| Pass | Distinction | Pass | Distinction |
If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 2 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 4 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
The apprentice will get a maximum EPA grade of if pass they need to re-sit or re-take one or more assessment methods, unless the EPAO determines there are exceptional circumstances.
| Roles | Responsibilities |
|---|---|
|
Apprentice |
As a minimum, the apprentice should:
|
|
Employer |
As a minimum, the apprentice's employer must:
|
|
EPAO |
As a minimum, the EPAO must:
|
|
Independent assessor |
As a minimum, an independent assessor must:
|
|
Training provider |
As a minimum, the training provider must:
|
|
Marker |
As a minimum, the marker must:
|
|
Invigilator |
As a minimum, the invigilator must:
|
The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Special considerations
The EPAO must have special consideration arrangements for the EPA.
This should include:
Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.
EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.
They must also appoint independent assessors who:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship is not aligned to professional recognition.
| Knowledge | Assessment methods |
|---|---|
|
K1: Core.
Health and safety practice: risk assessments and safe systems of work, permits to work, working in confined spaces, Personal Protective Equipment (PPE), manual handling. Back to Grading |
Multiple-choice test |
|
K2: Core.
Health and safety regulations and procedures: Health and Safety at Work Act 1974, New Roads and Street Works Act 1991, Working at Heights, Provision and Use of Work Equipment Regulations (PUWER), Control of Substances Hazardous to Health (COSHH), Lifting Operations Lifting Equipment Regulations (LOLER), first aid, fire safety. Back to Grading |
Multiple-choice test |
|
K3: Core.
Types and uses of asbestos and where they may come into contact; safe work practices, control measures, and protective equipment needed to undertake asbestos mains work. Back to Grading |
Multiple-choice test |
|
K4: Core.
Pollution; the risks and consequences of pollution incidents on people and the environment. Including types of pollution, control measures, light, noise, smells, spills, and waste. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K5: Core.
Environmental and sustainability regulations and guidance, including the Environmental Protection Act and hazardous waste regulation. The environmental impact of clean and waste water operations. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K6: Core.
Policies and procedures for escalating environmental and pollution incidents. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K7: Core.
Identify utility assets on maps or drawings. Back to Grading |
Multiple-choice test |
|
K8: Core.
Principles and processes that underpin the locating of utility network assets; health and safety guidance on avoiding damage to underground utility services. Back to Grading |
Practical assessment |
|
K9: Core.
Pre and post use checks, operation, maintenance, and storage requirements, for utility network operations equipment and tools including utility location equipment. Back to Grading |
Practical assessment |
|
K10: Core.
Gas detection equipment. Back to Grading |
Practical assessment |
|
K11: Core.
Principles of traffic management control and safe working practices when working on the highway and on site. Back to Grading |
Multiple-choice test |
|
K12: Core.
Trench support systems and when to use them. Including sheeting, mechanical sheeting, lightweight and proprietary systems. Back to Grading |
Multiple-choice test |
|
K13: Core.
Requirements for the backfill and reinstatement of road and pavement surfaces after water network construction or repair. Back to Grading |
Multiple-choice test |
|
K14: Core.
Excavation techniques: open cut, moling, vacuum extraction. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K15: Core.
Pipe cutting techniques. Back to Grading |
Practical assessment |
|
K16: Core.
Escalation procedures for emergency situations, including emergency services, highways authorities, local authorities, Environment Agency, and utility companies. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K17: Core.
Roles and responsibilities of industry stakeholders, including: Drinking Water Inspectorate, The Water Services Regulation Authority (OFWAT), Consumer Council for Water, Environment Agency, and DEFRA. Back to Grading |
Multiple-choice test |
|
K18: Core.
Ethical business practices, including Customer Experience Measure (CMEX), Regulatory and Legislative Performance Measures, Guaranteed Standards Scheme (GSS) and Director General (DG) in response to written complaints (DG7). Back to Grading |
Multiple-choice test |
|
K19: Core.
Reporting channels; limits of authority. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K20: Core.
Verbal communication techniques – giving and receiving information using industry terminology. Matching style to audience. Back to Grading |
Practical assessment |
|
K21: Core.
Written communication techniques and documentation requirements including job sheets. Back to Grading |
Practical assessment |
|
K22: Core.
Equity, diversity and inclusion considerations in the workplace. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K23: Core.
Information technology and digital: email, equipment digital interfaces, management information systems. General Data Protection Regulation (GDPR). Cyber security. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K24: Core.
Work organisation and time management techniques. Back to Grading |
Practical assessment |
|
K25: Core.
Team working principles. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K26: Core.
Standard operating procedures (SOP). Back to Grading |
Practical assessment |
|
K27: Clean water network operative.
Regulation 31 of the Water Supply (Water Quality) Regulations. Back to Grading |
Multiple-choice test |
|
K28: Clean water network operative.
National Water Hygiene (water quality as a food source and product). Back to Grading |
Practical assessment |
|
K29: Clean water network operative.
Procedures for the construction and connection of clean water network mains and services. Back to Grading |
Practical assessment |
|
K30: Clean water network operative.
Principles of working with asbestos in the clean water network. Back to Grading |
Multiple-choice test |
|
K31: Clean water network operative.
Procedures for the repair of clean water network assets. Back to Grading |
Practical assessment |
|
K32: Clean water network operative.
Principles to assess and test the integrity of the repair on the water asset. Back to Grading |
Practical assessment |
|
K33: Clean water network operative.
Common faults and issues in the clean water network. Problem solving techniques. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K34: Clean water network operative.
Consequences of bursts and leaks on people and the environment. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K35: Clean water network operative.
Procedures for the disposal of chlorinated water. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K36: Clean water network operative.
Continuous supply procedures. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K37: Clean water network operative.
Pumping equipment. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K38: Clean water network operative.
The use and removal of chemicals to avoid contamination in the water network, in line with regulations. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K39: Clean water network operative.
Disinfection procedures for clean water mains and services. Back to Grading |
Practical assessment |
|
K40: Clean water network operative.
Principles and reasons for taking water samples. Back to Grading |
Multiple-choice test |
|
K41: Clean water network operative.
The safe operation of hydrants and valves, in line with company procedures. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K42: Waste water network operative.
Procedures for the construction and connection of waste water network assets, including sewers, drains, and combined sewer overflows. Back to Grading |
Practical assessment |
|
K43: Waste water network operative.
Procedures for repairs in waste water. Back to Grading |
Practical assessment |
|
K44: Waste water network operative.
Procedures for dealing with contamination and pollution. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K45: Waste water network operative.
Principles of working with asbestos in the waste water network. Back to Grading |
Multiple-choice test |
|
K46: Waste water network operative.
Personal hygiene measures. Back to Grading |
Practical assessment |
|
K47: Waste water network operative.
The operating principles of sewerage pumps and pumping stations and their impact on the network. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K48: Waste water network operative.
Pumping stations - lock off and isolation procedures for pumps. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K49: Waste water network operative.
Preparations needed for a no dig team. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
K50: Waste water network operative.
Principles of wastewater flows. Back to Grading |
Practical assessment |
| Skill | Assessment methods |
|---|---|
|
S1: Core.
Identify hazards and implement controls to reduce risks to people and the environment. Back to Grading |
Practical assessment |
|
S2: Core.
Comply with a safe system of work, including permits, work and engineering instructions. Back to Grading |
Practical assessment |
|
S3: Core.
Identify and organise resources. Back to Grading |
Practical assessment |
|
S4: Core.
Comply with workplace health, safety and environmental policy and practice; use of Personal Protective Equipment (PPE) and safety equipment. Back to Grading |
Practical assessment |
|
S5: Core.
Follow procedures for signing, lighting and guarding as well as public and pedestrian segregation and escalate issues if required. Back to Grading |
Practical assessment |
|
S6: Core.
Identify, locate and avoid damage to underground utility services. Back to Grading |
Practical assessment |
|
S7: Core.
Carry out safe excavation practices for utility network services. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S8: Core.
Monitor and maintain site conditions; good housekeeping. Back to Grading |
Practical assessment |
|
S9: Core.
Select, check and operate equipment and tools; report faults if required. Back to Grading |
Practical assessment |
|
S10: Core.
Maintain and store equipment and tools, for example charge batteries, clean equipment, grease machines, re-fuel. Back to Grading |
Practical assessment |
|
S11: Core.
Communicate with others verbally for example, internal and external customers, colleagues and managers. Back to Grading |
Practical assessment |
|
S12: Core.
Use gas detection equipment. Back to Grading |
Practical assessment |
|
S13: Core.
Communicate in writing with others and record task information, for example, job sheets. Back to Grading |
Practical assessment |
|
S14: Core.
Follow standard operating procedures (SOP). Back to Grading |
Practical assessment |
|
S15: Core.
Use information technology and digital systems. Comply with GDPR and cyber security. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S16: Core.
Carry out learning and development activities. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S17: Core.
Organise and prioritise own work. Back to Grading |
Practical assessment |
|
S18: Core.
Apply equity, diversity and inclusion rules. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S19: Core.
Apply team working principles. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S20: Core.
Carry out pipe cutting. Back to Grading |
Practical assessment |
|
S21: Clean water network operative.
Carry out squeeze off activities. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S22: Clean water network operative.
Join materials by fusion techniques. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S23: Clean water network operative.
Join materials by mechanical means on clean water assets. Back to Grading |
Practical assessment |
|
S24: Clean water network operative.
Drill and tap clean water assets. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S25: Clean water network operative.
Install clean water assets. Back to Grading |
Practical assessment |
|
S26: Clean water network operative.
Conduct disinfection procedures for clean water mains and services. Back to Grading |
Practical assessment |
|
S27: Clean water network operative.
Check the performance of the asset and escalate issues if necessary. Back to Grading |
Practical assessment |
|
S28: Clean water network operative.
Use continuous supply procedures. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S29: Clean water network operative.
Repair water network asset. Back to Grading |
Practical assessment |
|
S30: Clean water network operative.
Identify and solve common issues within the clean water network. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S31: Clean water network operative.
Use pumping equipment. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S32: Clean water network operative.
Follow hygiene procedures. Back to Grading |
Practical assessment |
|
S33: Waste water network operative.
Install or replace waste water assets. Back to Grading |
Practical assessment |
|
S34: Waste water network operative.
Replace and join materials by flexible seals, for example band seals on waste water services. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S35: Waste water network operative.
Prepare the site for a no dig team. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S36: Waste water network operative.
Carry out excavation and shoring of deep excavations. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S37: Waste water network operative.
Repair waste water network assets. Back to Grading |
Practical assessment |
|
S38: Waste water network operative.
Use mitigation methods to maintain flow, for example using pumps, stopping or diverting. Back to Grading |
Practical assessment |
|
S39: Waste water network operative.
Identify and solve common issues within the waste water network. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
S40: Waste water network operative.
Decontaminate equipment, tooling and PPE. Back to Grading |
Practical assessment |
| Behaviour | Assessment methods |
|---|---|
|
B1: Core.
Put health and safety first. Back to Grading |
Practical assessment |
|
B2: Core.
Take ownership of given work. Back to Grading |
Practical assessment |
|
B3: Core.
Team-focus to meet work goals. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
B4: Core.
Support an inclusive workplace for example, respectful of different views. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
B5: Core.
Seek learning and development opportunities. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
|
B6: Core.
Consider the impact on the environment when using resources and carrying out work. Back to Grading |
Question and answer session - underpinned by a portfolio of evidence |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
(Core) Health, safety and environment
S1 S2 S4 B1 |
None |
Identify hazards and implement controls to reduce risks to people and the environment. (S1) Comply with a safe system of work, including permits, work and engineering instructions. (S2) Comply with workplace health, safety and environmental policy and practice; use of Personal Protective Equipment (PPE) and safety equipment. (S4) |
Put health and safety first. (B1) |
|
(Core) Prepare and maintain site for water network operations
K8 S3 S5 S6 S8 B2 |
Principles and processes that underpin the locating of utility network assets; health and safety guidance on avoiding damage to underground utility services. (K8) |
Identify and organise resources. (S3) Follow procedures for signing, lighting and guarding as well as public and pedestrian segregation and escalate issues if required. (S5) Identify, locate and avoid damage to underground utility services. (S6) Monitor and maintain site conditions; good housekeeping. (S8) |
Take ownership of given work. (B2) |
|
(Core) Select, prepare and use or operate tools and equipment
K9 K10 S9 S10 S12 |
Pre and post use checks, operation, maintenance, and storage requirements, for utility network operations equipment and tools including utility location equipment. (K9) Gas detection equipment. (K10) |
Select, check and operate equipment and tools; report faults if required. (S9) Maintain and store equipment and tools, for example charge batteries, clean equipment, grease machines, re-fuel. (S10) Use gas detection equipment. (S12) |
None |
|
(Core) Pipe cutting
K15 S20 |
Pipe cutting techniques. (K15) |
Carry out pipe cutting. (S20) |
None |
|
(Core) Procedures
K26 S14 |
Standard operating procedures (SOP). (K26) |
Follow standard operating procedures (SOP). (S14) |
None |
|
(Core) Communication
K20 K21 S11 S13 |
Verbal communication techniques – giving and receiving information using industry terminology. Matching style to audience. (K20) Written communication techniques and documentation requirements including job sheets. (K21) |
Communicate with others verbally for example, internal and external customers, colleagues and managers. (S11) Communicate in writing with others and record task information, for example, job sheets. (S13) |
None |
|
(Core) Work organisation
K24 S17 |
Work organisation and time management techniques. (K24) |
Organise and prioritise own work. (S17) |
None |
|
(Clean water network operative) Maintain, repair and install clean water assets
K28 K29 K31 K39 S23 S25 S26 S29 S32 |
National Water Hygiene (water quality as a food source and product). (K28) Procedures for the construction and connection of clean water network mains and services. (K29) Procedures for the repair of clean water network assets. (K31) Disinfection procedures for clean water mains and services. (K39) |
Join materials by mechanical means on clean water assets. (S23) Install clean water assets. (S25) Conduct disinfection procedures for clean water mains and services. (S26) Repair water network asset. (S29) Follow hygiene procedures. (S32) |
None |
|
(Clean water network operative) Quality assurance for clean water assets
K32 S27 |
Principles to assess and test the integrity of the repair on the water asset. (K32) |
Check the performance of the asset and escalate issues if necessary. (S27) |
None |
|
(Waste water network operative) Maintain, repair and install waste water assets
K42 K43 K46 K50 S33 S37 S38 S40 |
Procedures for the construction and connection of waste water network assets, including sewers, drains, and combined sewer overflows. (K42) Procedures for repairs in waste water. (K43) Personal hygiene measures. (K46) Principles of wastewater flows. (K50) |
Install or replace waste water assets. (S33) Repair waste water network assets. (S37) Use mitigation methods to maintain flow, for example using pumps, stopping or diverting. (S38) Decontaminate equipment, tooling and PPE. (S40) |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
(Core) Excavation
K14 S7 |
Excavation techniques: open cut, moling, vacuum extraction. (K14) |
Carry out safe excavation practices for utility network services. (S7) |
None |
|
(Core) Environment and sustainability
K4 K5 K6 B6 |
Pollution; the risks and consequences of pollution incidents on people and the environment. Including types of pollution, control measures, light, noise, smells, spills, and waste. (K4) Environmental and sustainability regulations and guidance, including the Environmental Protection Act and hazardous waste regulation. The environmental impact of clean and waste water operations. (K5) Policies and procedures for escalating environmental and pollution incidents. (K6) |
None |
Consider the impact on the environment when using resources and carrying out work. (B6) |
|
(Core) Communication
K16 K19 |
Escalation procedures for emergency situations, including emergency services, highways authorities, local authorities, Environment Agency, and utility companies. (K16) Reporting channels; limits of authority. (K19) |
None |
None |
|
(Core) ICT and digital
K23 S15 |
Information technology and digital: email, equipment digital interfaces, management information systems. General Data Protection Regulation (GDPR). Cyber security. (K23) |
Use information technology and digital systems. Comply with GDPR and cyber security. (S15) |
None |
|
(Core) Learning and development
S16 B5 |
None |
Carry out learning and development activities. (S16) |
Seek learning and development opportunities. (B5) |
|
(Core) Teamworking
K25 S19 B3 |
Team working principles. (K25) |
Apply team working principles. (S19) |
Team-focus to meet work goals. (B3) |
|
(Core) Equity and diversity
K22 S18 B4 |
Equity, diversity and inclusion considerations in the workplace. (K22) |
Apply equity, diversity and inclusion rules. (S18) |
Support an inclusive workplace for example, respectful of different views. (B4) |
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(Clean water network operative) Repair and install clean network assets
K35 K36 K37 K38 K41 S21 S22 S24 S28 S31 |
Procedures for the disposal of chlorinated water. (K35) Continuous supply procedures. (K36) Pumping equipment. (K37) The use and removal of chemicals to avoid contamination in the water network, in line with regulations. (K38) The safe operation of hydrants and valves, in line with company procedures. (K41) |
Carry out squeeze off activities. (S21) Join materials by fusion techniques. (S22) Drill and tap clean water assets. (S24) Use continuous supply procedures. (S28) Use pumping equipment. (S31) |
None |
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(Clean water network operative) Clean water network fault-finding and problem solving
K33 K34 S30 |
Common faults and issues in the clean water network. Problem solving techniques. (K33) Consequences of bursts and leaks on people and the environment. (K34) |
Identify and solve common issues within the clean water network. (S30) |
None |
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(Waste water network operative) Repair and install waste water assets
K47 K48 K49 S34 S35 S36 |
The operating principles of sewerage pumps and pumping stations and their impact on the network. (K47) Pumping stations - lock off and isolation procedures for pumps. (K48) Preparations needed for a no dig team. (K49) |
Replace and join materials by flexible seals, for example band seals on waste water services. (S34) Prepare the site for a no dig team. (S35) Carry out excavation and shoring of deep excavations. (S36) |
None |
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(Waste water network operative) Waster water network fault-finding and problem solving
K44 S39 |
Procedures for dealing with contamination and pollution. (K44) |
Identify and solve common issues within the waste water network. (S39) |
None |
Contact us about this apprenticeship
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| Revised version awaiting implementation | In revision | Not set | Not set | Not set |
| 1.1 | Standard and end-point assessment plan revised | 11/11/2022 | Not set | Not set |
| 1.0 | Approved for delivery | 17/06/2020 | 10/11/2022 | Not set |
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