Servicing and repairing light vehicles such as cars and vans, working on all the systems found in the vehicle.
A motor vehicle technician services and repairs light vehicles such as cars and vans and works either in dealerships that focus on a particular manufacturer, or for an independent garage that deals with many different makes of vehicles. They work on all the systems found within the vehicle. The nature of the work ranges from replacing simple parts through to solving complex faults with the use of diagnostic methods and equipment. The day-to-day tasks faced by the technician are constantly changing, driven by the introduction of ever more complex technologies and diagnostic techniques. Today’s apprentice has to demonstrate expertise in the technical side of their role. They must have strong problem-solving skills and a good grasp of the theoretical and practical aspects of a vehicle’s systems. They must be able to work independently but also operate as an effective team member, understand how their work shop and the dealership/garage functions from a commercial perspective, have good customer handling skills and identify ways in which they can work more efficiently. The growing complexity of today’s vehicles, and the pressure to deliver a high-quality customer experience, requires the retail automotive sector to attract and train high calibre individuals and this is reflected in the elements of the Standard described below.
It is expected that it will typically take three years for the apprentice to attain the required level of competence in the workplace although it may be less if the individual already has significant training and practical experience. The formal knowledge and skill elements could be completed in less than three years if the apprentice had acquired previous experience or training.
Individual employers will set the selection criteria for the applicant. It is recommended during the selection process that candidates demonstrate the following qualities: Interested in the way vehicles operate and the potential to research, analyse and solve problems; organised, methodical and pays attention to detail; able to work in a team and to communicate well both orally and in writing; cares about delivering excellent service – both internally and externally to colleagues and customers; able to demonstrate general
analytical and mechanical skills. It is also recommended that the candidate can demonstrate a capacity for mechanical reasoning and good spatial awareness, Employers who recruit candidates without English and Maths at GCSE Grade C (or Functional Skills Level 2) or above must ensure that the candidate achieves this level before the Apprenticeship Standard can be awarded to the individual.
On successful completion of the programme, the apprentice will have the following capabilities:
The initial focus will be on the development of the underpinning knowledge, the competence to complete foundation tasks effectively and the behaviours required, enabling the individual to operate effectively under supervision. With the foundations in place, the next step will be to develop the competence to carry out servicing, repair and diagnostic procedures. The organisations involved in the training and assessment activities must contribute to the pastoral care of the apprentices to ensure that they are supported in their learning, emotional and social development. This must include recognition of the progress they are making at key stages in the programme.
On completion and achievement of the Standard, progression routes will be provided and discussed with the individual to enable them to make informed choices about continuous professional development.
The apprenticeship Standard will be reviewed annually.
Last updated 19th March 2018
Update to assessment plan:
|Current assessment plan|
|06/04/2016||Second version of assessment plan published||Motor vehicle service and maintenance technician AP.pfd_02|
|26/10/2015||Updated standard document published.||Motor vehicle service and maintenance technician.pfd_02|
|22/10/2015||Assessment plan added. This standard is ready to use.||Motor vehicle service and maintenance technician AP.pfd_01|
|14/11/2014||Standard first published|
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