Key information

  1. Status: Approved for delivery (available for starts)
  2. Reference: ST0252
  3. Version: 1.2
  4. Level: 3
  5. Options: lift installation, escalator or moving walk installation, lift maintenance and repair, escalator or moving walk maintenance and repair
  6. Typical duration to gateway: 36 months
  7. Typical EPA period: 4 months
  8. Route: Engineering and manufacturing
  9. Integration: None
  10. Maximum funding: £25000
  11. Date updated: 24/02/2025
  12. Approved for delivery: 29 January 2019
  13. Lars code: 404
  14. EQA provider: Ofqual
  15. Review: this apprenticeship will be reviewed in accordance with our change request policy.

This apprenticeship has options. This document is currently showing the following option:

Contents

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Details of the occupational standard

Occupation summary

This occupation is found in a range of organisations that provide lift and escalator engineering services to locations such as construction sites, transport hubs such as airports and railway stations, care facilities, leisure and hospitality facilities, commercial buildings over two storeys, communal areas in residential settings (including higher-risk buildings) and industrial facilities. Lifts are complex mechanical devices with typically traction or hydraulic drive systems and with sophisticated electrical and electronic controls.  They are used for moving people, or people and goods (from palleted foodstuffs to large vehicles) vertically from one level to another in a building and similar environment. Escalators are mechanical, inclined moving stairways to transport people from one level to another, using moving steps. Moving walks are similar to escalators but instead of steps they use pallets that run horizontal or on an incline. 

This is a core and options apprenticeship standard. Apprentices will be trained and assessed against the core and one option. 

There are four options:

1. Lift installation. Installing passenger or goods carrying lift systems in new or existing buildings.

2. Escalator or moving walk installation. Installing escalators or moving walks in commercial and domestic buildings in open and enclosed areas. 

3. Lift maintenance and repair. Maintenance and repair of existing passenger or goods carrying lifts.

4. Escalator or moving walk maintenance and repair. Maintenance and repair of existing escalators and moving walks.

The broad purpose of the occupation is to install new, high-technology equipment or to maintain and repair equipment of varied ages and technologies, depending on the option chosen. They may undertake modernisation of lifts and escalators, replacing the majority of mechanical, hydraulic, electric and electronic parts to leave an up to date, modern machine in place. Other duties include assembling, dismantling, adjusting, and aligning components and interpreting wiring and layout diagrams specific to lifts and escalators and following safe systems of work. The skills employed when conducting the work are of a complex nature and draw upon knowledge and experience of a wide range of equipment, mainly comprising mechanical traction or hydraulic systems operating at low, medium and high speeds, controlled by a digital or analogue control technology.  

In their daily work, an employee in this occupation interacts with other building trades, customers, members of the public, colleagues, and senior leaders. They work in varying environments including domestic, residential, retail, transport hubs, commercial and industrial buildings above and below ground. 

An employee in this occupation will be responsible for carrying out the installation or maintenance, repair and modernisation of lifts, escalators, or moving walks, dependent upon the chosen option. They ensure that the lift or escalator performs within established parameters in line with the applicable codes and standards, required by the UK Lift Regulations or the UK Supply of Machinery (Safety) Regulations. They are also responsible for complying with BSI Flex requirements. They ensure the lift or escalator is safe for use and free from defects. They may need to travel to customers premises to undertake their roles which may be spread over a large geographical area. Since the equipment on which they work may have specific features and operations for accessibility or for use in the event of fire, there is also a building safety and building regulations dimension to the occupation.

Typical job titles include:

Escalator engineer Escalator fitter Escalator installation engineer Escalator installer Escalator maintainer Escalator maintenance engineer Lift engineer Lift fitter Lift installation engineer Lift installer Lift maintainer Lift maintenance engineer

Core occupation duties

Duty KSBs

Duty 1 Organise and coordinate work to meet stakeholders’ requirements.

K4 K6 K18 K19 K24 K25 K27

S3 S7 S8 S10 S11

B1 B2 B5

Duty 2 Check the operation of maintained or installed equipment and diagnose faults when operational requirements are not met.

K4 K7 K10 K11 K12 K13 K15

S1 S4 S5 S6 S7

B1 B2 B5

Duty 3 Identify components required for the task.

K4 K6 K25 K27

S7 S8

B1 B2 B5

Duty 4 Ensure availability and performance of materials, tools, and equipment.

K6 K12 K18 K25 K27

S3 S7 S8 S11

B1 B2 B5

Duty 5 Inform stakeholders of engineering work status and handover to stakeholders for engineering equipment and services. Escalate issues where required.

K6 K17 K24

S7

B1 B2 B3 B4 B5

Duty 6 Provide specialist information and collaborate with other stakeholders including information related to fire and building safety.

K4 K17

S7

B1 B2 B5

Duty 7 Contribute to continuous improvement activities and identify possible opportunities for improvements and efficiencies. Identify and complete professional development activities.

K16 K24 K28

S7 S15 S16

B1 B2 B5

Duty 8 Complete electronic or paper-based documentation at all required stages of the work activity.

K20 K23

S7 S12

B1 B2 B5

Duty 9 Develop and maintain effective working relationships to ensure that customer and business requirements are met.

K19 K21 K22 K26

S9 S13 S14

B1 B2 B3 B4 B5 B7

Duty 10 Comply with safe systems of work ensuring statutory regulations and organisational compliance requirements are met. Ensure the safe and secure isolation of equipment as required by organisational policies. Report any accidents and near misses through the required process.

K1 K3 K4 K5 K8 K9 K14 K20 K23

S1 S4 S7 S10

B1 B2 B5

Duty 11 Maintain and restore the work area, performing housekeeping and waste management as appropriate in line with environmental and organisational requirements. Ensure tools, unused materials and equipment are returned to a safe, clean and approved condition on completion of work.

K2 K20 K25

S2 S3 S7 S11

B1 B2 B5 B6

Option duties

lift installation duties

Duty KSBs

Duty 12 Follow industry Health and Safety codes of practice for safe working as defined in the British Standards.

K29 K30 K33 K38 K39

S17 S23 S24

Duty 13 Measure and set out lift installations.

K29 K30 K31 K32 K38 K39

S17 S18 S23 S24

Duty 14 Install lift well equipment.

K29 K30 K31 K32 K38 K39

S17 S23 S24

Duty 15 Install lift machines, overspeed protection devices and control systems.

K29 K30 K31 K34 K38 K39

S17 S20 S23 S24

Duty 16 Install lift suspension systems.

K29 K30 K31 K34 K36 K38 K39

S17 S19 S23 S24

Duty 17 Install lift doors, entrances, and associated equipment.

K29 K30 K31 K33 K35 K36 K38 K39

S17 S21 S23 S24

Duty 18 Confirm correct operation of installed equipment and lifts.

K29 K30 K31 K37 K38 K39

S17 S22 S23 S24

escalator or moving walk installation duties

Duty KSBs

Duty 19 Follow industry Health and Safety codes of practice for safe working as defined in the British Standards.

K40 K41 K46 K47

S25 S29 S30

Duty 20 Measure and set out escalator or moving walk installations.

K40 K41 K42 K43 K44 K46 K47

S25 S27 S29 S30

Duty 21 Install escalator or moving walk equipment.

K40 K41 K42 K43 K44 K46 K47

S25 S26 S29 S30

Duty 22 Confirm correct operation of installed equipment and escalators or moving walks.

K40 K41 K42 K45 K46 K47

S25 S28 S29 S30

lift maintenance and repair duties

Duty KSBs

Duty 23 Follow industry Health and Safety codes of practice for safe working as defined in the British Standards.

K48 K49 K51 K56 K57 K58

S31 S37 S39

Duty 24 Inspect and maintain lift equipment.

K48 K49 K50 K51 K52 K53 K54 K55 K56 K57 K58

S31 S36 S37 S39

Duty 25 Check lift functions.

K48 K49 K50 K51 K54 K56 K57 K58

S31 S32 S33 S34 S35 S37 S38 S39

Duty 26 Rectify faults on lifts.

K48 K49 K50 K51 K54 K56 K57 K58

S31 S33 S34 S37 S39

Duty 27 Repair or replace lift components.

K48 K49 K50 K51 K54 K56 K57 K58

S31 S33 S37 S39

Duty 28 Complete maintenance schedules.

K48 K49 K52 K53 K54 K55 K56 K57 K58

S31 S36 S37 S39

Duty 29 Confirm correct operation of installed equipment and lifts.

K56 K57 K58

S37 S38 S39

escalator or moving walk maintenance and repair duties

Duty KSBs

Duty 30 Follow industry Health and Safety codes of practice for safe working as defined in the British Standards.

K59 K60 K65 K66 K67 K68 K69

S40 S42 S45 S46

Duty 31 Inspect and maintain escalator or moving walk equipment.

K59 K60 K61 K62 K63 K64 K65 K66 K67 K68 K69

S40 S42 S44 S45 S46

Duty 32 Check escalator or moving walk functions.

K59 K60 K61 K62 K65 K66 K67 K68 K69

S40 S42 S43 S45 S46 S47

Duty 33 Rectify faults on escalators or moving walks.

K59 K60 K61 K62 K66 K67 K68 K69

S40 S41 S43 S45 S46

Duty 34 Repair or replace escalator or moving walk components.

K59 K60 K61 K62 K65 K66 K67 K68 K69

S40 S41 S42 S43 S45 S46

Duty 35 Complete maintenance schedules.

K59 K60 K63 K64 K66 K67 K68 K69

S40 S44 S45 S46

Duty 36 Confirm correct operation of installed equipment and escalators or moving walks.

K67 K68 K69

S45 S46 S47

KSBs

Knowledge

K1: Awareness of health and safety regulations, standards, codes of practice and industry guidance, relevance to the occupation and their responsibilities: Health and Safety at Work Act, Control of asbestos regulations, Lifting Operations and Lifting Equipment Regulations (LOLER), Provision and Use of Work Equipment Regulations (PUWER), Control of Substances Hazardous to Health (COSHH), Electricity at Work Regulations, Control of Noise at Work Regulations, Construction Design Management (CDM) Regulations, Building Safety Act and secondary legislation, evacuation, first aid, barriers, guards and signage, safe isolation, near miss reporting, types of fire extinguishers, Personal Protective Equipment (PPE) and working at height regulations. Back to Duty

K2: Environmental and sustainability regulations and guidance, relevance to the occupation and their responsibilities. Environmental hazards that can arise from lift and escalator maintenance and installation operations. Environmental management systems standard. Waste management regulations. Types of pollution and control measures: noise, smells, spills, and waste. Waste Electrical and Electronic Equipment Directive (WEEE). Hazardous waste regulations. Back to Duty

K3: Method statements, risk assessments and types of hazards. Back to Duty

K4: Manufacturer manuals, general arrangement and construction drawings, electrical diagrams and mechanical drawings used in lift and escalator engineering. Back to Duty

K5: Fire safety measures including correct operation of electrical fault, overload and over temperature protection, and control of combustible materials. Back to Duty

K6: Business operation considerations including: efficiency, customer satisfaction, competitiveness, minimising risks to operation, ethical principles, making recommendations. Back to Duty

K7: Fault finding and diagnostic methods and techniques. Components and systems operation, and adjustment and replacement decisions. Back to Duty

K8: Principles of manual and mechanical handling: load management, lifting, handling, hoisting, and rigging methods. Back to Duty

K9: Mechanical forces present. How to safely contain and secure. Back to Duty

K10: Mechanical principles: SI units for mechanical measurements, impact on materials and the modes of failure in engineering systems, mechanical, fluid power transmission systems. The effects of static and dynamic loading. Back to Duty

K11: Electrical principles: SI units for electrical measurements: three phase and single phase distribution systems, properties and applications of conductors and insulators, AC and DC theory covering voltage, current, resistance and capacitance, magnetism and the function of electromagnets, AC and DC motors. Back to Duty

K12: Tools, mechanical measuring devices and alignment equipment: function, use and calibration. Back to Duty

K13: Analogue and digital control systems. Operation, installation and maintenance. Back to Duty

K14: Standards and regulations relating to meeting the needs of vulnerable people: access, evacuation, fire and emergency use, relevance to the occupation and their responsibilities. Back to Duty

K15: Electrical measuring equipment and diagnostic tools: use and function. Back to Duty

K16: Principles for continued professional development (CPD) for maintaining and improving competence. Back to Duty

K17: Limits of own competence and where to seek help. Back to Duty

K18: How to plan the unloading and storage of materials. Back to Duty

K19: Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Engineering terminology. Back to Duty

K20: Documentation: methods and requirements - electronic and paper. Back to Duty

K21: Non-verbal communication techniques: gestures, facial expressions, tone of voice, eye contact, body language. Back to Duty

K22: Equality Act. Equity, diversity, and inclusion in the workplace. Unconscious bias. Back to Duty

K23: Information technology and digital requirements: digital interfaces, email, Management Information Systems (MIS), virtual communication, learning platforms, work collaboration platforms, General Data Protection Regulation (GDPR), cyber security, technological development, and innovation in the engineering sector. Back to Duty

K24: The lift, escalator and moving walks industry: types of organisations, types of products, supply chain. customers and their requirements, impacts on product demand, different teams and functions involved in operations. Back to Duty

K25: Work area: set up, maintenance and restoring. Back to Duty

K26: Team working principles. Back to Duty

K27: Planning, prioritising and work and time management techniques. Back to Duty

K28: Continuous improvement tools and techniques: Lean, Six Sigma, PDCA. Back to Duty

K29: Option 1.Manufature's guidelines and British Standard (BS) BS 7255 code of practice for safe working on lifts: relevance of standard, refuge spaces in lift machinery areas and lift wells. Back to Duty

K30: Option 1. The Lift Regulations, BS EN 81 series and BS 8486: relevance of regulations. Back to Duty

K31: Option 1. Load bearing components in lift installations. Back to Duty

K32: Option 1. Principles of measuring and setting out lift equipment. Back to Duty

K33: Option 1. Lift doors and entrances: requirements for alignment, operation and installation including resisting the spread of fire. Back to Duty

K34: Option 1. Means of suspension, and construction and termination requirements. Back to Duty

K35: Option 1. Buffer and safety gear systems, types, construction and operational requirements. Back to Duty

K36: Option 1. Hydraulic equipment installation requirements: pipework, cylinders, safety components, valves, pumps, and tanks. Back to Duty

K37: Option 1. Principles and procedures of putting lifts into service and confirming correct operation of lift systems and components. Back to Duty

K38: Option 1. Principles and procedures of taking lifts out of service for access. Back to Duty

K39: Option 1. Principles and procedures of accessing and egressing lift pit and top of car spaces. Back to Duty

K40: Option 2. Manufacture's guidelines and British Safety Standard BS 7801 code of practice for safe working on escalators and moving walks: relevance of standard. Back to Duty

K41: Option 2. The Supply of Machinery (Safety) Regulations, BS EN 115 series and BS 5656: relevance of regulations. Back to Duty

K42: Option 2. Load bearing components in an escalator or moving walk installation. Back to Duty

K43: Option 2. Measurement, setting out and adjustment used in a whole installation. Back to Duty

K44: Option 2. Step, pallet and skirting clearances. Back to Duty

K45: Option 2. Principles and procedures of putting escalator or moving walks into service and confirming correct operation of escalator or moving walk installations and components. Back to Duty

K46: Option 2. Principles and procedures of taking escalators or moving walks out of service for access. Back to Duty

K47: Option 2. Principles and procedures of accessing and egressing escalator or moving walks bottom return spaces. Back to Duty

K48: Option 3. Manufacture's guidelines and British Standard (BS) BS 7255 code of practice for safe working on lifts: relevance of standard, refuge spaces in lift machinery areas and lift wells. Back to Duty

K49: Option 3: The Lift Regulations, BS EN 81 series: relevance of regulations. Back to Duty

K50: Option 3. Load bearing components in a lift. Back to Duty

K51: Option 3. Door and lock clearances and settings: maintenance of parts, part or whole lift door removal and the implications for resisting the spread of fire. Back to Duty

K52: Option 3. Lubricants, hydraulic fluids, and cleaning substances. Back to Duty

K53: Option 3. Maintenance requirements of suspension systems, correct over-run, termination requirements and discard criteria. Back to Duty

K54: Option 3. Hydraulic principles and the movement of masses: fluids, pumps, valve blocks, pistons, and pipework. Back to Duty

K55: Option 3. Maintenance practices and techniques: planned, predictive and reactive methods, and their frequency. Back to Duty

K56: Option 3. Principles and procedures of taking lifts out of service for access. Back to Duty

K57: Option 3. Principles and procedures of accessing and egressing lift pit and top of car spaces. Back to Duty

K58: Option 3. Principles and procedures of putting lifts into service and confirming correct operation of lift systems and components. Back to Duty

K59: Option 4. Manufacture's guidelines and British Safety Standard BS 7801 code of practice for safe working on escalators and moving walks: relevance of standard. Back to Duty

K60: Option 4. The Supply of Machinery (Safety) Regulations, BS EN 115 series and BS 5656: relevance of regulations. Back to Duty

K61: Option 4. Load bearing components making up an escalator or moving walk installation. Back to Duty

K62: Option 4. Step and pallet clearances and discard criteria. Back to Duty

K63: Option 4. Oil and lubricant types, cleaning substances and applications. Back to Duty

K64: Option 4. Maintenance practices and techniques: planned, predictive and reactive methods, and their frequency. Back to Duty

K65: Option 4. Principles and of checking and setting up safety systems. Back to Duty

K66: Option 4. Principles of checking, adjusting and repairing tensioning systems. Back to Duty

K67: Option 4. Principles and procedures of taking escalators or moving walks out of service for access. Back to Duty

K68: Option 4. Principles and procedures of accessing and egressing escalator or moving walks bottom return spaces. Back to Duty

K69: Option 4. Principles and procedures of putting escalator or moving walks into service and confirming correct operation of escalator or moving walk installations and components. Back to Duty

Skills

S1: Comply with health and safety regulations, standards and industry guidance, for example method statements and risk assessments. Back to Duty

S2: Comply with environmental and sustainability regulations and organisational procedures for example, segregate resources for reuse, recycling, and disposal. Back to Duty

S3: Use tools, alignment equipment and measuring devices, completing calibration checks where required. Back to Duty

S4: Lift and handle systems and components using mechanical or manual methods. Back to Duty

S5: Apply principle and techniques to access digital and analogue control and drive systems. Back to Duty

S6: Fault find and diagnose issues using electrical measuring equipment such as multi-meters and electronic diagnostic tools. Back to Duty

S7: Interpret and use engineering documentation such as electrical wiring diagrams, mechanical drawings, assembly drawings, construction drawings and general arrangement drawings. Back to Duty

S8: Identify, organise, and use resources to complete tasks, with consideration for cost, quality, safety, security, and environmental impact. Back to Duty

S9: Communicate with others verbally for example, colleagues and stakeholders. Back to Duty

S10: Comply with information contained in site notices and instructions. Back to Duty

S11: Prepare, maintain and restore the work area on completion of the activity. Back to Duty

S12: Record and enter information - paper based or electronic. For example, job sheets, risk assessments, equipment maintenance records, test results, handover documents, on-site checklists, waste environmental records and any legal reporting requirements. Back to Duty

S13: Follow equity, diversity, and inclusion procedures. Back to Duty

S14: Apply team working principles. Back to Duty

S15: Apply continuous improvement techniques. Devise suggestions for improvement. Back to Duty

S16: Carry out and record planned and unplanned learning and development activities. Back to Duty

S17: Option 1. Apply the required procedures when working in a traction lift environment. Back to Duty

S18: Option 1. Apply techniques and principles of measuring and setting out lift equipment. Back to Duty

S19: Option 1. carry out installation of lift suspension systems. Back to Duty

S20: Option 1. Carry out installation of lift machines, overspeed protection devices and control systems. Back to Duty

S21: Option 1.Carry out installation of lift doors, entrances, and associated equipment. Back to Duty

S22: Option 1. Appy procedures to put the lift into service and confirm correct operation associated with lift systems. Back to Duty

S23: Option 1. Comply with procedures to access and egress to lift pit and top of car spaces. Back to Duty

S24: Option 1. Apply procedures to take the lift out of service in preparation for access. Back to Duty

S25: Option 2. Apply the required procedures when working in an escalator or moving walk environment. Back to Duty

S26: Option 2. Carry out installation of escalator and moving walk equipment for example truss, steps, pallets, handrail, chains, step band and safety sensors. Back to Duty

S27: Option 2. Apply techniques and principles of measuring and setting out escalator or moving walk equipment. Back to Duty

S28: Option 2. Appy procedures to put the escalator or moving walk into service and confirm correct operation associated with escalator or moving walk systems. Back to Duty

S29: Option 2. Apply procedures to take the escalator or moving walk out of service in preparation for access. Back to Duty

S30: Option 2. Comply with procedures to access and egress escalator or moving walks bottom return spaces. Back to Duty

S31: Option 3. Apply the required procedures when working in a traction lift environment. Back to Duty

S32: Option 3. Check lift positioning systems are working to specification. Back to Duty

S33: Option 3. Check, replace and setup lift door systems and clearances and check door closing protection. Back to Duty

S34: Option 3. Check lift travel requirements such as the correct set up of lift travel over-runs. Back to Duty

S35: Option 3. Inspect and verify the compliance of suspension systems. Determine when replacement is necessary. Back to Duty

S36: Option 3. Conduct planned and reactive lift maintenance. Back to Duty

S37: Option 3. Apply procedures to take the lift out of service in preparation for access. Back to Duty

S38: Option 3. Appy procedures to put the lift into service and confirm correct operation associated with lift systems. Back to Duty

S39: Option 3. Comply with procedures to access and egress lift pit and top of car spaces. Back to Duty

S40: Option 4. Apply the required procedures when working in an escalator or moving walk environment. Back to Duty

S41: Option 4. Carry out removal and replacement of escalator or moving walk parts for example steps, pallets, chains, handrails and adjust for optimal performance. Back to Duty

S42: Option 4. Check and set up safety systems for example comb plates, handrail entry devices, step sag switches, step and pallet sensors and handrail sensors, ensuring they operate to specification. Back to Duty

S43: Option 4. Check, adjust and repair tensioning systems for example handrail tension, main drive chain tension, step chain tension. Split, remove and replace chains. Back to Duty

S44: Option 4. Conduct planned and reactive escalator or moving walk maintenance. Back to Duty

S45: Option 4. Apply procedures to take the escalator or moving walk out of service in preparation for access. Back to Duty

S46: Option 4. Comply with procedures to access and egress escalator or moving walks bottom return spaces. Back to Duty

S47: Option 4. Appy procedures to put the escalator or moving walk into service and confirm correct operation associated with escalator or moving walk systems. Back to Duty

Behaviours

B1: Put health and safety first for themselves and others. Back to Duty

B2: Act in a professional manner. Back to Duty

B3: Collaborate and promote teamwork across disciplines. Back to Duty

B4: Acts within limits of own competence and seeks assistance when necessary. Back to Duty

B5: Respond and adapt to work demands and situations. Back to Duty

B6: Take personal responsibility for their own sustainable working practices. Back to Duty

B7: Supportive of the needs and concerns of others, for example relating to diversity and inclusion. Back to Duty

Qualifications

English and Maths

English and maths qualifications must be completed in line with the apprenticeship funding rules.

Professional recognition

This standard aligns with the following professional recognition:

  • Society of Operations Engineers (SoE) for Engineering Technician
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Version log

Version Change detail Earliest start date Latest start date
1.2 Occupational standard, end-point assessment plan and funding band revised. 01/04/2025 Not set
1.1 End-point assessment plan revised. 06/12/2022 31/03/2025
1.0 Approved for delivery 29/01/2019 05/12/2022
Employers involved in creating the standard: Kone, Stannah, Otis, Pickering Lifts, Bullet Lifts, Schindler, Jacksons Lifts, Transport for London, Knowsley Lifts, Orona, Temple Lifts, Concept Elevators, Anlev Elevators, Durham County Council

Crown copyright © 2025. You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. Visit www.nationalarchives.gov.uk/doc/open-government-licence

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