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This apprenticeship standard is in development and is not yet ready to use

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Reference Number: ST0595

Details of standard

This apprenticeship standard is currently in development and its contents are subject to change

Occupational Profile

The UK manages one of the busiest and most complex pieces of airspace in the world. A range of specialist air traffic controller roles contribute to the safe and efficient movement of aircraft with civil and military operations working collaboratively to maintain a fully integrated service to all users, 24 hours a day, every day of the year

Air Traffic Controllers work in a number of aviation environments such as an air traffic control centres, commercial airports, military bases and aerodromes, or other airfields; some air traffic controllers find their training and experience useful in consultancy, aerospace manufacturing or in the global aerospace industry. The guiding principle of air traffic control is to deliver a safe, efficient and reliable service using their knowledge and skills.  Air traffic controllers in the UK would usually work for a commercial/ civil employer or the military.

Tasks will vary depending on the specialism of the air traffic controller but include:

  • preventing collisions between aircraft and between aircraft and obstacles
  • making sure that minimum safe distances are maintained between aircraft
  • keeping radio contact with aircraft
  • maintaining surveillance contact with aircraft using equipment such as RADAR
  • issuing instructions to aircraft
  • expediting and maintaining a safe and orderly flow of air traffic
  • providing information to aircraft about information pertinent to the flight
  • monitoring data systems
  • handling unexpected events, emergencies, and unscheduled traffic.

This apprenticeship adopts a core and options approach to allow flexibility for employers and enable transferability between roles and employers for apprentices. All apprentices must attain competence in each of the core knowledge, skills and behaviours. In addition, one specialist option (for additional knowledge and skills) must be taken out of the eight specialisms listed further below, which are Civil Area/ Terminal Controller, Civil Approach Controller, Civil Approach Procedural Controller, Civil Aerodrome Controller, Military Weapons Controller,  Military Area Radar Controller, Military Terminal Radar Controller, Military Terminal Aerodrome Controller:

Core Skills, Knowledge and Behaviours

The subjects, topics and sub topics together with the training and performance objectives are laid down in a European regulation and UK Competent Authority publications.  All air traffic controllers must have all of the following generic skills, knowledge and behaviours:

   

Knowledge and Understanding (Know it)

All apprentices will demonstrate:
 

Skills (Show it)

Some skills will be specific to the role but will include:

 Safety  

Health & Safety obligations as an employee and as an air traffic controller including maintaining a safe environment, emergency response and personal safety

Understand how to escalate safety concerns
 

Comply with Health & Safety obligations as an employee and as an air traffic controller

Escalate safety concerns through the appropriate channels
 Security   Understand potential security threats and their impact on the business and the operation and action to take in the event of a breach of security  Manage aviation security in own area of operations following organisational procedures to report and react to any breach
 Planning  

Understand the considerations and processes to enable effective planning, problem solving and decision making using knowledge, experience and evolving information.

Understand how to maintain spatial awareness within the designated area of control
 

Manage planning, problem solving and decision making using knowledge, experience and evolving information.  Manage the use and update of situational data displays

Maintain spatial awareness within the designated area of control
Compliance & Legislation  Understand how to manage and comply with local, national and international legislation, codes of practice and guidance within own area of responsibility  Manage compliance with legislation, aviation procedures and regulations within own area of responsibility
 Communication  

Understand how to manage communications with users, staff and external agencies, selecting appropriate methods and language. 

Understand:

  • standard terminology, context and tools to communicate with aircraft, other ATC authorities, and colleagues
  • how to direct the movement of aircraft
  • how to pass information to aircraft (e.g. weather conditions)
  • how to maintain radio and radar contact with aircraft 
 

Manage communication with users, staff and external agencies, selecting appropriate methods and language

Use:

  • correct terminology, context and tools and maintain a safe and effective operation
  • direct the movement of aircraft
  • pass effective and pertinent information to aircraft
  • maintain radio and radar contact with aircraft 
Teamworking & Resource Management  

Know and understand the procedures and protocols for safe takeover and handover control of the operational position at the start and end of an allocated period of air traffic control

Know and understand the correct team and individual responses to light levels of traffic volume and complexity

Understand how to manage difficult and challenging situations and people

Understand the interactions between different types of controllers and how interactions between controllers affect workload

Understand the need for cooperation with other parties concerning aspects of environmental protection
 

Know and understand the procedures and protocols for safe takeover and handover control of the operational position at the start and end of an allocated period of air traffic control

Know and understand the correct team and individual responses to light levels of traffic volume and complexity

Understand how to manage difficult and challenging situations and people

Understand the interactions between different types of controllers and how interactions between controllers affect workload

Understand the need for cooperation with other parties concerning aspects of environmental protection
Air Traffic Operations  

Understand:

  • Aerodrome theory
  • Aircraft performance and behaviours
  • Equipment and systems
  • Aviation Law
  • Air Traffic Management
  • Local procedures, rules and systems
  • Navigation
  • Regulatory standards and obligations
  • Weather and impact on aircraft, the local operation, and the wider air traffic control network
  • Radio, navigation and communications aids
  • Separation minima between aircraft in specific situations
  • Emergency and unscheduled traffic procedures including airborne and ground based failures
 Effectively Manage Air Traffic using understanding of appropriate theory, experience and current operating directives
Service Level Agreements  Understand the agreed levels of performance and standard operational procedures within own area of responsibility  Manage team and facilities to deliver results according to agreed levels of performance 
Personal Effectiveness

Understand responsibilities and accountabilities for the role

Understand how to maintain resilience, effectiveness and operational safety when a plan is not followed

Understand the need to acknowledge and react positively to any errors identified

Understand the importance of recognising and responding appropriately to the signs and symptoms of fatigue Understand the impact of personal medical fitness and the impact on personal effectiveness

Undertake responsibilities and accountabilities

Maintain resilience, effectiveness and operational safety when a plan is not followed

Acknowledge and react positively to any errors identified

 

Recognise and respond appropriately to fatigue. Take responsibility for personal medical fitness to not endanger airspace users when personal effectiveness may be reduced

Behaviours (Live it)

  • Embrace and promote the values of the organisation
  • Treat team, customers and other stakeholders with courtesy and respect
  • Take ownership and responsibility of role and working area, including team members where responsible
  • Display loyalty, integrity and accountability to the organisation
  • Commit to continuous development of self and team, including improvements to systems and processes
  • Be vigilant and proactive in promoting a safe, secure and compliant working culture

 

Level: This apprenticeship is set at level 5

Duration: Typically 15-21 Months

Review Date: This standard will be reviewed in 3 years

Entry requirements: Individual employers will determine their own entry requirements; in addition, and in accordance with European and UK law, all prospective Air Traffic Controllers must obtain an EU Class 3 medical certificate.

Qualification: Apprentices without Level 2 English and Maths will need to achieve this level prior to taking their end point assessment.  For those with an education, health and care plan or a legacy statement the apprenticeships English and maths minimum requirement is Entry Level 3 and British Sign Language qualification are an alternative to English qualifications for whom this is their primary language.

Civil Controllers who have successfully completed their off the job training will be eligible to apply for a Student Licence once they are 18 or over.  A student licence is a pre-requisite for Civil on-the-job training.

Military controllers also receive a combination of off/on-the-job training but they are not required to obtain a Student Licence.

This Apprenticeship provides for full occupational competency in a supervised live traffic environment with light traffic complexity and workload. It covers the core requirements shared by all employers across the Civil and Military Air Traffic Controller sectors.  Employers may have additional training requirements, depending on the geographical air space they manage, the traffic complexity, and any additional rating endorsements or licencing requirements that sit outside of the Apprenticeship.


Crown copyright © 2017. You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. Visit www.nationalarchives.gov.uk/doc/open-government-licence

Status: In development
Proposal approved Standard approved Assessment plan approved
Level: 5
Reference: ST0595
Route: Transport and logistics
Trailblazer contact(s): vicky.newhouse@nats.co.uk
Employers involved in creating the standard: Royal Air Force, Royal Navy, NATS