This apprenticeship standard has been approved for delivery by the Institute for Apprenticeships and Technical Education. However, starts on the apprenticeship will only be possible once a suitable end-point assessment organisation (EPAO) has obtained Ofqual recognition. Once the EPAO has obtained Ofqual recognition, funding for apprentice starts will be permitted and this message will be removed.

Overview of the role

Service, repair and manufacture components for a range of clocks as well as being able to manufacture a complete clock.

Details of standard

Occupation summary

The clock maker is found in the Heritage and museum, manufacturing, retail and repair, public and Industrial sectors. A clock maker is someone who is able to use their skill and labour to service, repair and manufacture components for a range of clocks as well as being able to manufacture a complete clock. The work is skilled and precise in nature and requires the use of hand and machine tools as well as an understanding of horological theory and history. As most of the work undertaken by clock makers is the repair and restoration of clock mechanisms, it is important that a good understanding of the topics below is grasped.

A clock maker should be able to manufacture or specify for manufacture all the components within a clock.

A clock maker may find themselves working in a small team for another clock maker, or as part of a jewellery business. Individuals could eventually, with further training, go on to become self-employed, servicing clocks for others and the general public.

In their daily work an employee would interact with members of the public, other clock makers who are manufacturing specified components, suppliers, managers/employer, and other team members when working in a manufacturing or retail environment. An employee in this occupation will be responsible for basic maintenance of tools and understanding of the appropriate level of Health and Safety legislation. The employee would expected to be able to service and recognise faults within standard striking platform and pendulum clocks with minimal supervision, however for more complex work they may seek further guidance. It is expected that the employee will have an awareness of restoration, conservation practices and ethical practice.

Typical job titles include:

Clock conservator Clock maker Clock repairer Clock restorer

Occupation duties

Duty KSBs

Duty 1 Follow all relevant health and safety legislation appropriate to the work place to ensure personal safety and the safety of others.

K1 K2 K3

S1 S2 S3

B1 B2 B3

Duty 2 Ensure that all tools and equipment are in a suitably maintained condition prior to starting work and are maintained within a suitable condition throughout the period of work


S4 S5

B4 B5 B6

Duty 3 Provide an accurate assessment of the condition and work required to service and repair the clock

K5 K6 K7 K8 K9 K10

S6 S7 S8 S9

B7 B8

Duty 4 Carry out the work that is required to bring the clock in to a condition to fulfil the employers/customers expectations.

K11 K12 K13 K14 K15 K16 K17 K18

S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 S22 S23 S24 S25

B9 B10

Duty 5 Keep and maintain a record of all work carried out




Duty 6 Interact with the customer and other professionals on a professional level and understand their requirements.

K20 K21


B12 B13

Duty 7 Undertake continual professional development to further skills and knowledge.

K22 K23

S28 S29

B14 B15 B16 B17



K1: The understanding of health and safety legislation such as COSHH and PPE and common hazards within the employees working environment as well as any other current legislation relevant to the business for example GDPR. Back to Duty

K2: Knowledge of company regulations for conforming to the Health and Safety at Work Act 1974. Back to Duty

K3: The benefit of risk analysis to ensure the safety of self and others when using tools equipment and materials, the benefits of the safe disposal of all waste materials. Back to Duty

K4: The construction, operational principles and maintenance of tools and equipment required within clock making for example Hand tools:- files, screwdrivers mainspring winders etc Machine tools:- lathes, drilling machines, Other workshop equipment:- cleaning machines, test instruments Back to Duty

K5: The procedures for the identification of operational faults found within clock movements using experience and test equipment Back to Duty

K6: Knowledge of the procedure for visual inspection of the movement components. Back to Duty

K7: The principles for determining appropriate action level. Back to Duty

K8: Knowledge of the differing techniques used in conservation, restoration and repair. Back to Duty

K9: The procedure for determining the condition and safety of the clock case. Back to Duty

K10: Knowledge of how to transport clocks to and from the workshop and within the workshop. Back to Duty

K11: The basic function and construction of clock movements. Back to Duty

K12: The operational principles of a clock mechanism and the characteristics of the components (e.g. gear trains, springs, consumable materials). Back to Duty

K13: The procedure for the servicing of clock movements and the specifying of new components to be manufactured or fitted through the use of simple drawings and description. (e.g. springs, wheels, pinions, raw materials). Back to Duty

K14: Awareness of the possible security procedures within a workshop to ensure that customers clocks are protected from fire and theft Back to Duty

K15: Knowledge of Escapement action and geometry (predominantly for the anchor escapement) Back to Duty

K16: Knowledge of Strike work action and set-up both rack and countwheel striking. Back to Duty

K17: Knowledge of allied trades available and when to use them. Back to Duty

K18: Knowledge of different types of weight lines, there advantages and disadvantages of each type and how to select the correct one for a given application. Back to Duty

K19: Understand the need for keeping records of work carried out including the condition of the clock before and after work, research of differing methods and suggestion and application of original methods and procedures. Back to Duty

K20: Understand the customers requirements which may be complex and require original solutions. Back to Duty

K21: Understand the needs of other professionals. Back to Duty

K22: Knowledge of where professional development opportunities may be found (e.g. professional publications, lectures and seminars). Back to Duty

K23: General knowledge on the development of time keeping. To include the major developments in mechanical clocks such as the development of escapements and historical styles. Back to Duty


S1: Maintain a safe working environment when using tools, equipment and materials. Back to Duty

S2: Identify and minimise hazards and risks within the working environment, suggesting improvements to processes where appropriate. Back to Duty

S3: Implement risk assessments. Back to Duty

S4: Maintain tools in correct working order in line with manufacturers/company specifications. Back to Duty

S5: Select and use appropriate tools in the construction, service and repair of clocks. Back to Duty

S6: Identify faults within a clock, both through visual means and through testing procedures. Back to Duty

S7: Apply the knowledge of conservation, restoration and repair to form an action plan for both standard and complex customer requests in order for the work to be carried out . Back to Duty

S8: Seeking approval for the work to be carried out from the employer or customer. Back to Duty

S9: Carry out case inspections to assess suitability and stability of the case. Back to Duty

S10: Select and use the appropriate tools, materials and techniques to service and repair clock movements displaying dexterous skill and attention to detail. Back to Duty

S11: Ensure that all components are in a suitable condition for re-assembly, suggesting improvements where necessary. Back to Duty

S12: Select and apply a suitable lubricant for a given situation. Back to Duty

S13: Ensure that the clock is running correctly using suitable testing procedures and review how effective the repair/manufacture methods have been. Back to Duty

S14: Manufacture new components where required by more complex customer orders or specify for manufacture through the use of drawings. Back to Duty

S15: Service a clock within an appropriate time scale. Back to Duty

S16: Research and apply appropriate procedures within company quality guidelines ensuring that any repair or service is suitable and fit for purpose. Back to Duty

S17: Ensure any manufactured parts are in keeping with the original clock, but identifiable under close inspection. Back to Duty

S18: Manage time effectively whilst undertaking repair work. Back to Duty

S19: Calculating the length of, adjusting and manufacturing pendulums. Back to Duty

S20: Re-facing anchor recoil pallets to correct operation and geometry with appropriate materials and in line with best conservation practice and company policy. Back to Duty

S21: Re-bushing according to required company specifications to include plugging and re planting where necessary. Back to Duty

S22: Safe selection, maintenance and handling of barrels and springs. Back to Duty

S23: Tying of different types of weigh and fusee lines, to ensure safe and secure operation for both the clock and the customer. Back to Duty

S24: Selection of the appropriate type of test stand and the correct operational use of the test stand. Back to Duty

S25: Where appropriate undertake the refinishing of components in line with conservation ethics, guidelines and company policy. Such as the re-silvering and re-waxing dials or the cleaning of tarnished silvered dials prior to re-assembly where appropriate within conservation ethics and through detailed discussion with the customer as to the required work and effect visually upon the artifact. Back to Duty

S26: Keep a detailed record of all work carried out ensuring that there is a description of the clock along with materials of manufacture approximate age and size and suggesting improvements to procedures where necessary. Also include in detail with supporting photographs any work carried out along with justification for the work, methods used and evaluation of the work and methods. Back to Duty

S27: Use written and verbal communication to simplify and provide complex information in a way that supports positive customer outcome in the relevant format. Back to Duty

S28: Identify short comings or need for more knowledge and skill-based learning through the keeping of records and self-assessment. Back to Duty

S29: Apply the historical knowledge and use clear explanations, providing options and solutions to influence and help customers make choices and agree next steps. Back to Duty


B1: Remain mindful of safe practice and company risk assessments. Back to Duty

B2: Exercise proactivity when identifying safety solutions and improvements to safe working practice. Back to Duty

B3: Share knowledge and experience with others with regards to maintaining safety and the safety of others. Back to Duty

B4: Respect tooling and tools and use them for the correct purpose and in the correct manor for which they are intended to be used. Back to Duty

B5: Appreciate own knowledge and skill levels when there is a need for tool maintenance that may beyond own or company capabilities. Back to Duty

B6: Be diligent in carrying out maintenance as part of daily work to ensure that tools and equipment are safe and efficient to use. Back to Duty

B7: When assessing a clock and its components treat them with respect. Back to Duty

B8: Act with diligence and responsibility to ensure thorough inspection, ensuring notes and records are accurately kept in order to assist in further work and reporting. Back to Duty

B9: Demonstrate company advocacy, values and belief when dealing with customer requests, working to company standards in keeping with the style and quality of the clock. Back to Duty

B10: Develop and maintain a health and safety mindset to ensure work carried out is safe and suitable, seeking guidance where necessary. Back to Duty

B11: Ethically and diligently record all work carried out along with reasoning as to why and how this relates to the action plan. Back to Duty

B12: Ensure personal presentation, in all forms of communication, reflects positively on your organisation’s brand by treating all customers respectfully. Back to Duty

B13: Work effectively and collaboratively with colleagues at all levels to achieve results. Back to Duty

B14: Continually identify own short comings and the need for more knowledge and skill-based learning. Back to Duty

B15: Proactively keep your service, industry and best practice knowledge and skills up-to-date. Back to Duty

B16: Where appropriate support and suggest through observation where changes could be made to improve quality of work. Back to Duty

B17: Be honest and accurate when recording continual professional development. Back to Duty


English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Professional recognition

This standard aligns with the following professional recognition:

  • British Horological Institute for Leading towards Member of the BHI (MBHI)
  • British Watch and Clock Makers Guild for Attains Membership

Additional details

Occupational Level:


Duration (months):



This apprenticeship standard will be reviewed after three years

Status: Approved for delivery
Level: 3
Reference: ST0447
Version: 1.0
Date updated: 25/03/2021
Approved for delivery: 3 February 2020
Route: Creative and design
Typical duration to gateway: 24 months (this does not include EPA period)
Maximum funding: £21000
LARS Code: 533

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Contact us about this apprenticeship

Employers involved in creating the standard: Dicky Tickers, Kelvedon Clocks, Cumbria Clock Company, British Museum, Stamford, Royal Collections.

Version log

Version Change detail Earliest start date Latest start date Latest end date
1.0 Approved for delivery 03/02/2020 Not set Not set

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