Fenestration installer

Key information

  1. Status: Approved for delivery (available for starts)
  2. Reference: ST0743
  3. Version: 1.1
  4. Level: 2
  5. Typical duration to gateway: 18 months
  6. Typical EPA period: 3 months
  7. Route: Construction and the built environment
  8. Maximum funding: £9000
  9. Date updated: 13/11/2023
  10. Approved for delivery: 27 September 2019
  11. Lars code: 513
  12. EQA provider: Ofqual
  13. Review: this apprenticeship will be reviewed in accordance with our change request policy.

Contents

Contents

Apprenticeship summary

Overview of the role

Installing a wide range of replacement and new build fenestration products in a property or structure.

Occupation summary

This occupation is found in both the new build and refurbishment construction sector. Projects include dwellings and non-dwellings, ranging from windows, doors, bi-fold doors in homes and public houses through to large new build office and housing developments. Fenestration is the arrangement and design of windows and other external glazed elements in a building with the exception of curtain walling. It can often be the most impressive feature of a building and covers a range of products e.g. windows, doors, bi-folds, rooflights and conservatories. Companies range in size from local micro businesses servicing only the domestic market and sourcing their products from manufacturers or trade suppliers through to large national employers who both manufacture and fit a wide range of fenestration products for dwellings and non-dwellings.


The broad purpose of this occupation is the on-site installation of a wide range of replacement and new build fenestration products in a property or structure. This could include windows, doors, bi-fold doors, and conservatories. Installers work with a broad range of materials (e.g. PVC-U, aluminium, steel, timber and composite) and a wide variety of building structures and building methods. The work is usually conducted on-site with a combination of working on the exterior of a building as well as from inside the building, sometimes working at height and in varying weather conditions. This occupation can progress to more specialist occupations through further training, e.g. curtain walling, surveying, and working on high-rise high-risk buildings which must comply to specific regulations since the Grenfell fire.

In their daily work, an employee in this occupation interacts with colleagues both on site (installation team and other trades) and office based (e.g. line manager, supervisor, customer service, designers). Installers often work as part of small teams either directly for end customers such as small shop owners, landlords, tenants or individual home owners or in large scale projects for developers. Therefore, they occasionally interact with site managers, architects and other trades.

An employee in this occupation will be responsible for completing their own work, with minimal supervision, ensuring they meet installation quality standards and deadlines. They may work as part of a team, with responsibility for a specific aspect of the installation, contributing to the completion of the project.  As part of this, they will be expected to liaise with various clients some of whom may be and be aware of relevant legislation and regulations related to how they interact with clients, their working environment and work within these limitations.

Typical job titles include:

Fenestration installer Window and door installer Window fitter Window installer

End-point assessment summary

ST0743, Fenestration installer level 2

This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.

What is an end-point assessment and why it happens

An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.

Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.

The length of the training for this apprenticeship is typically 18 months. The EPA period is typically 3 months.

The overall grades available for this apprenticeship are:

  • fail
  • pass
  • merit
  • distinction


EPA gateway

The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.

The gateway requirements for your EPA are:

  • achieved English and mathematics qualifications in line with the apprenticeship funding rules
  • for the interview underpinned by portfolio of evidence, you must submit a portfolio of evidence

Assessment methods

Multiple-choice test

You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.

The test will have 40 multiple-choice questions. You will have 60 minutes to complete it.



Observation with questions

You will be observed by an independent assessor completing your work. It will last at least 6 hours. They will ask you at least 5 questions.


Interview underpinned by a portfolio of evidence

You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 8 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.


Who to contact for help or more information

You should speak to your employer if you have a query that relates to your job.

You should speak to your training provider if you have any questions about your training or EPA before it starts.

You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.Reasonable adjustments

If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.

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Version log

Version Change detail Earliest start date Latest start date
1.1 Standard, end-point assessment plan and funding band revised 09/11/2023 Not set
1.0 Approved for delivery 27/09/2019 08/11/2023
Employers involved in creating the standard: The Window Company, Council for Aluminium in Building (CAB), Sunray Construction, UK Glass Force, Nationwide Windows, Eurocell, Anglian Home Improvements, Synseal/Global Glass, Rehau, Saint Gobain, Prentice Glass, Cornwall Glass & Glazing, Everest, SAS (Senior Architectural Systems), VPS Evander, Continental Installations, Comar Architectural Aluminium Systems (Parkside Group), Safestyle, Emplas Window Systems Ltd, Glazerite UK Group Limited, Corgi, GGF, Certass, Fensa

Crown copyright © 2025. You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. Visit www.nationalarchives.gov.uk/doc/open-government-licence

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