Contents
Contents
Apprenticeship summary
Overview of the role
Maintenance and repair of building services, such as: ventilation, heating, and water supply.
Occupation summary
This occupation is found in industrial and commercial buildings, for example office blocks, factories, schools, and hospitals. Building Services Engineering makes buildings work. It is a specialist branch of engineering within the construction sector. Service and maintenance engineers play a key role in planning and completing a range of maintenance work. They also monitor and manage the operation of plant and equipment through building and energy management systems.
The broad purpose of the occupation is to plan and compete a variety of maintenance activities involving industrial and commercial building services engineering systems. They carry out scheduled preventative maintenance as well as any required remedial or corrective repairs. These engineers use building and energy management systems to monitor and manage the operation of plant and equipment.
In their daily work, an employee in this occupation interacts with clients, suppliers, site managers and other trades on site.
An employee in this occupation will be responsible for health and safety appropriate to their scope of work. They make sure systems keep working according to the specifications they were designed with. Service and maintenance engineers will fault find, fault diagnose, repair, and maintain systems, components, and equipment. They work within occupied and unoccupied buildings and facilities on their own, proficiently and without supervision. They must communicate with team members and site managers. In addition to taking environmental regulations into account, they will assume ownership of the quality of their job.
A building services and maintenance engineers must stay updated on the latest industry standards and regulations to ensure compliance and keep the systems in line with current guidelines. Overall, their expertise and attention to detail contribute to the smooth operation and longevity of the systems they maintain. Maintenance engineers also play a crucial role in the overall efficiency and performance of the systems they oversee.
Service and maintenance engineers are also responsible for conducting regular inspections and preventive maintenance to identify potential issues before they become major problems. Additionally, they may be required to keep detailed records of their work, including any repairs or replacements made, to ensure accurate documentation and compliance with regulations.
Typical job titles include:
End-point assessment summary
ST0061, Building services engineering service and maintenance engineer level 3
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
What is an end-point assessment and why it happens
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 48 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
- fail
- pass
- distinction
EPA gateway
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
- achieved English and mathematics qualifications in line with the apprenticeship funding rules
- for the interview underpinned by a portfolio of evidence, the project's title and scope must be agreed with the EPAO and a project summary submitted
- for the interview underpinned by a portfolio of evidence, you must submit a portfolio of evidence
Assessment methods
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 50 multiple-choice questions. You will have 75 minutes to complete it.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 8 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
Observation with questions
You will be observed by an independent assessor completing your work. It will last at least 3 hours. They will ask you at least 3 questions.
Who to contact for help or more information
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.Reasonable adjustments
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
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