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Overview of the role

Planning, selecting, installing, servicing, commissioning and maintaining all aspects of plumbing and heating systems

Reference Number: ST0303

Details of standard

Generic job titles recognised across the industry

  • Plumber
  • Domestic Heating Engineer Domestic Heating Installer
  • Plumbing and Domestic Heating Installer
  • Plumbing and Domestic Heating Engineer

Occupational profile

Plumbing and Domestic Heating Technicians plan, select, install, service, commission and maintain all aspects of plumbing and heating systems. Plumbing and domestic heating technicians can find themselves working inside or outside a property. Customer service skills and being tidy and respectful are important qualities as they can often find themselves working in customers’ homes as well as on building sites.

As a competent Plumbing and Heating Technician, the installation of plumbing and heating systems includes accurate measuring, marking, cutting, bending and jointing metallic and non-metallic pipework. Appliances and equipment can include gas, oil and solid fuel boilers as well as pumps, heat emitters, bathroom furniture or controls as part of a cold water, hot water, and central heating or above ground drainage and rainwater systems. Plumbing and Domestic Heating Technicians are at the forefront of installing new and exciting environmental technologies like heat pumps, solar thermal systems, biomass boilers and water recycling systems. It is important for a plumbing and heating technician to be able to work independently or as a team and use their knowledge and skills to ensure that both the system and appliances are appropriately selected and correctly installed, often without any supervision, and done so in a safe, efficient and economical manner to minimise waste.

 

Core Knowledge and Skills Requirements

Knowledge

What is required

Health and safety

Understand health and safety legislation, codes of practice and safe working practices

Core plumbing systems

Understand selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems

Electrical components and control systems

Understand installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems

Plumbing science and processes

Understand scientific plumbing, domestic heating and mechanical principles

Principles of environmental technology systems

Understand the principles of domestic mechanical environmental technology systems

Principles of fossil fuels

Understand the principles of fuel combustion, ventilation and fluing arrangements within a domestic environment

Customer service

Understand the principles of high quality customer service and establishing the needs of others (colleagues, customers and other stakeholders). Respect the working environment including customer’s properties

Communication

Understand different communication methods, how to communicate in a clear, articulate and appropriate manner and how to adapt communication style to suit different situations

 

Skills

What is required

Safe working

Operate in a safe working manner by adhering to health and safety legislation, codes of practice and applying safe working practices

Core plumbing system techniques

Apply selection, planning, installation, testing, commissioning and de-commissioning, service, maintenance, fault diagnosis and repair techniques on cold water, hot water, central heating, above ground drainage and rainwater systems

Electrical components and control systems techniques

Apply installation and testing techniques for electrical components and control systems on plumbing and domestic heating systems

Supervisory skills

Take responsibility for own work and safety and welfare of others Oversee and organise the programme of work and work environment Carry out work and manage resources in an environmentally friendly manner 


Options

In addition to the core skills and knowledge requirements, Plumbing and Domestic Heating Technicians must choose to undertake one of the following specialisms:

Option

Knowledge

Skills

Option 1 (Fossil Fuel – Natural Gas)

Understand the principles of selection, installation, testing,       commissioning and service and maintenance techniques on  domestic downstream natural gas pipework systems and appliances

Select, install, test, commission, service and maintain domestic downstream natural gas pipework systems and appliances

Option 2 (Fossil Fuel - Oil)

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic oil storage, pipework and appliances

Select, install, test, commission, service and maintain domestic oil storage, pipework and appliances

Option 3 (Fossil Fuel – Solid Fuel)

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on domestic solid mineral fuel, wood burning and biomass appliances

Select, install, test, commission, service and maintain domestic solid mineral fuel, wood burning and biomass appliances

Option 4 (Environmental Technologies)

Understand the principles of selection, installation, testing, commissioning and service and maintenance techniques on solar thermal, heat pumps and water recycling systems

Select, install, test, commission, service and maintain solar thermal, heat pumps and water recycling systems

 

Behaviours

What is required

Honesty and Integrity

Develop trust with customers and colleagues by undertaking responsibilities in an ethical and empathetic manner

Dependable and responsible

Show conscientiousness through being punctual, reliable and professional. Take responsibility for own judgements and actions. Aware of the limits of their own competence

Enthusiasm and positive attitude

Demonstrate drive and energy in fulfilling requirements of role

Quality focus

Be quality focussed in work and in personal standards

Willingness to learn

Identify own development needs and take action to meet those needs. Keep up-to-date with best practice. Maintain and enhance competence

Work with others

Work effectively and collaborate with colleagues, other trades, clients, suppliers and the public

Sustainable working

Give consideration to appropriate use of resources and own actions taking into account the impact on environmental, social and economic factors

Duration:

Typical completion time is likely to be 48 months. This may reduce if an apprentice has gained previous relevant knowledge and skills, which is recognised as Accredited Prior Learning.

Entry Requirements and Mandatory Qualifications:

Entry requirements will be determined by individual employers. Typically, apprentices will have English and Mathematics at level 2 on entry, and  all will have achieved that level prior to taking their end-point assessment. It will be a requirement that the newly developed Level 3 Plumbing and Domestic Heating Qualification is achieved prior to taking the end-point Assessment.

Link to professional registration:

By the end of this apprenticeship the candidate will have satisfied the requirements for registration as EngTech by the Engineering Council through The Chartered Institute of Plumbing and Heating Engineering (CIPHE) and or The Chartered Institute of Building Services Engineers (CIBSE).

On completion of the health and safety assessment, as determined, by the assessment plan the candidate will have satisfied the requirements to obtain a Construction Skills Certification Scheme (CSCS) Card through the Joint Industry Board for Plumbing and Mechanical Engineering Services (JIB-PMES) at the appropriate grade.

Level:

This is a level 3 Apprenticeship.

Review date:

This Apprenticeship standard will be reviewed in three years.


Crown copyright © 2017. You may re-use this information (not including logos) free of charge in any format or medium, under the terms of the Open Government Licence. Visit www.nationalarchives.gov.uk/doc/open-government-licence

Status: Approved for delivery
Level: 3
Reference: ST0303
Approved for delivery: 19 January 2018
Route: Construction
Typical duration: 48 months
Maximum funding: £21000
Trailblazer contact(s): Graeme.dryden@aphc.co.uk
Employers involved in creating the standard: Seddon Construction Ltd, Millside Heating Services Ltd, Parker Bromely Ltd, E C Merrett Ltd, Arthur Padgett Ltd, Coulson Building Group, Gasway, Leaks and Locks, Andrew Crookes Plumbing & Heating, Mitie

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