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Overview of the role

Designing, installing and maintaining electronic systems to protect businesses, homes and properties against fires, break-ins and other emergencies.

Reference Number: ST0189

Details of standard

 

Occupation title

Fire, Emergency and Security Systems Technician

Generic job titles recognised across the industry

Alarm/Fire/Emergency/Security Systems: Installer/Maintainer/Engineer/Technician

Occupational profile

Fire, Emergency and Security Systems Technicians design, install, commission and maintain electronic systems in and outside simple and complex premises to protect individuals, homes and properties from risk and danger.

Systems include fire, security and emergency systems to detect intrusion, provide surveillance, monitor and control access to buildings, properties and sites or to detect fire and emergencies.

Skills include interconnection of equipment, programming, verifying performance/fault finding and testing and maintaining. Technicians will carry out planned jobs to install new systems, modify and maintain existing systems as well as respond to call-outs to repair faulty systems where they will utilise their problem solving skills.

They will take a professional approach to customer service skills which include being presentable, tidy and respectful as they can often find themselves working in and outside customers’ homes as well as in and outside business premises.

It is important for Fire, Emergency and Security Systems Technicians to be able to work independently or as part of a team and use their knowledge and skills to ensure systems have been appropriately selected and installed and maintained to a professional industry standards, often without any supervision, and done so in a safe, efficient and economical manner to minimi se waste.

Core Knowledge and Skills Requirements

The Fire, Emergency and Security Systems Technician will understand:

Knowledge

What is required

Health and Safety

Health and safety legislation, codes of practice and safe working practices.

Electrical and electronic principles

Installation and testing techniques for electrical and electronic components, equipment and control systems for fire, emergency and security systems.

Practices and procedures

Fundamental principles and quality processes associated with industry/company codes of practices.

Core Systems

Fundamental design criteria, installation, commissioning and maintenance of fire, emergency, security systems and components.

System technologies

How to  store, retrieve, manipulate, transmit or  receive data/information electronically in a digital form across a range of ICT applications (e.g. personal computers, digital transmission over IP, email, mobile communication technology).

Environmental principles

Compliance to environmental legislation and the impact of processes and technologies associated with fire, emergency and security systems.

Customer service

Principles of high quality customer service and the needs of others.

Communication

Different communication styles, how to communicate in a clear, articulate and appropriate manner and how to adapt communication style to suit different situations.

Commercial awareness

Commercial risks and responsibilities.


The Fire, Emergency and Security Systems Technician will:

Skills

What is required

Working safely

Operate in a safe working manner by adhering to health and safety legislation, codes of practice and applying safe working practices.

Core systems techniques

Contribute   to   the   application   of   design,   planning,   installation,   testing, commissioning, maintenance, fault diagnosis, service and repair and electrical and electronic techniques on fire, emergency and security systems.

System technologies

Operate a  range of  ICT  equipment and  systems to  store, retrieve, manipulate, transmit or receive digital data and electronic information in applications and environments applicable to the role.

Supervisory

Take responsibility for own work and safety and welfare of others. Oversee and organise the programme of work and work environment. Carry out work and manage resources in an environmentally friendly manner.

 

Behaviours

What is required

Honesty and Integrity

Develop and retain trust with customers and colleagues by undertaking responsibilities in an ethical and empathetic manner.

Dependable and responsible

Show commitment through being punctual, reliable, diligent and professional. Take responsibility for own judgements and actions to achieve quality focussed outcomes.

Positive can-do attitude

Demonstrate drive and flexibility in fulfilling requirements of role.

Openness to learning

Take responsibility and fulfil own development and the needs of others. Keep up-to-date with best practice. Maintain continuous professional development.

Work with others

Work productively and engage with colleagues, clients, other trades, suppliers and the public.

Safe and Sustainable working

Take responsibility for promoting a healthy and safe working environment. Give consideration to appropriate use of resources and own actions taking into account the impact on environmental, social and economic factors.


Options

In addition to the core skills, knowledge and behaviour requirements, apprentices must choose one of the following options:

Options

Knowledge

Skills

Fire

Understand: the relationship of fire detection and alarms to the fire industry,  the principles  and features for design criteria, and the methods of surveying new and existing systems The Planning and project management for system installation, commissioning and handover. The preventative and corrective maintenance of fire detection and alarm systems, emergency systems and components.

Apply and implement system design, planning, installation, testing, commissioning and handover. Carry out preventative and corrective maintenance, diagnosis and repair faults, of fire detection and alarm and other emergency systems and components.

Security

Understand: the requirement and implementation of security risk assessments, the principles, functions and operation for design criteria. The planning and project management for system installation, commissioning and handover. The preventative and corrective maintenance of Intruder and hold up alarms,  Access  Control,  video  surveillance  (CCTV) and other electronic security systems and components.

Apply and implement system design, planning, installation, testing, commissioning and handover. Carry out preventative and corrective maintenance, diagnosis and repair faults, of Intruder and holdup alarms, Access Control, video surveillance (CCTV) and other electronic security systems and components.

Fire and emergency lighting

Understand: The relationship of fire detection and alarms to the fire industry, the principles and features for design criteria, and the methods of surveying new and existing systems.   The Planning and project management for system installation, commissioning and handover.  The preventative and corrective maintenance of fire detection and alarm systems,  emergency  lighting,  emergency  systems and components.. The installation of electrical circuits, selecting correct protective devices, testing and certifying to current standards.

Apply and implement system design, planning, installation where  required,  testing commissioning  and  handover.

Carry out preventative and corrective maintenance, diagnosis and repair faults, of fire detection and alarm, emergency light systems and other emergency systems and components.

Fire and Security

Understand: the relationship of fire detection and security alarms to the fire & security industry and the requirement and implementation of security risk assessments, the principles, features, functions and operation for design criteria, and the methods of surveying new and existing systems. The Planning and project management for systems installation, commissioning and handover. The preventative and corrective maintenance of fire detection and alarm systems, emergency systems and components, Intruder and hold up alarms, Access Control, video surveillance (CCTV) and other electronic security systems and components. Apply and implement system design, planning, installation, testing, commissioning and handover.  Carry out preventative and corrective maintenance, diagnosis and repair faults, of  fire detection and alarm, and other emergency  systems  and  components, Intruder  and holdup alarms, Access Control, video surveillance (CCTV) and other electronic security systems and components.

Duration

Typical completion time is likely to be 36 months. This may reduce if an apprentice has gained previous relevant knowledge and skills, through Recognised Prior Learning.

Entry Requirements and Qualifications

Entry requirements will be determined by  individual employers. Initial assessment of literacy and numeracy on entry to the

Apprenticeship should show potential to achieve the main outcomes of the programme.  Apprentices without level 2 English and

Maths will need to achieve this level prior to completion of their Apprenticeship.

Link to professional registration

By the end of this apprenticeship the candidate will have satisfied the requirements for registration as EngTech by the Engineering Council.

Level

This is a level 3 Apprenticeship.

Review date

This Apprenticeship standard will be reviewed in three years.


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Status: Approved for delivery
Level: 3
Reference: ST0189
Approved for delivery: 19 August 2016
Route: Construction
Typical duration: 36 months
Maximum funding: £18000
Trailblazer contact(s): pat.allen@abelalarm.co.uk
Employers involved in creating the standard: Abel Alarm Co Ltd, Christie Alarm, AAI Security, CSL, Kings Security, Chubb Fire & Security, Secom, Amalagamated Ltd, Wessex Fire and Security, Banham, BDS Fire, Pointer Ltd, Stanley Security Solutions
EQA Provider: Ofqual considering

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