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Overview of the role
Provide daily management, maintenance, conservation and protection of the natural environment and inspire people about the natural environment.
Details of standard
Occupation summary
This occupation is found in organisations that are responsible for managing the countryside, natural environment, community engagement and public access. These cover significant amounts of our country. 25% of England is covered by National Parks and Areas of Outstanding Natural Beauty (AONBs), and more than 350,000 hectares is managed by organisations such as National Trust, Natural England, Wildlife Trusts and RSPB. This includes land which is National Nature Reserves as well as private landed estates, urban and country parks. The types of organisations include local government - unitary, county, district, city, town and parish councils, small and medium businesses, national and local charities such as National Trust, Wildlife Trusts, RSPB, Woodland Trust, Canal and River Trust as well as National Park Authorities, Forestry England and Natural England.
The broad purpose of the occupation is the daily management, maintenance, conservation and protection of the natural environment and to inspire people about the natural environment and encourage them to engage with their local green spaces. This includes a wide range of habitats such as moorland, heathland, wetland, woodland, grassland and coastal and protected landscapes that makes the English countryside, either in an urban or rural environment, both distinctive and special. They organise, supervise and deliver specific land management, conservation and community engagement tasks and manage small scale projects working collaboratively both internally and externally with a wide range of partners, stakeholders, organisations and interest groups as well as creating safe environments where the public can enjoy the countryside and coastline. They carry out challenging work outdoors, in a variety of locations, which may be remote as well as undertaking their role all year round in a variety of weathers. They work with minimal supervision or as part of a broader team.
In their daily work, an employee in this occupation interacts with organisations such as local AONB's and National Park Authorities, statutory bodies such as Natural England, Historic England, local town and parish councils, community groups and members of the public. Members of the public can include paying customers as well as the public making use of public rights of way, permissive routes and open access land. In addition, employees will work with contractors, volunteers, friends of and corporate groups, who offer time, resources and services to invest in their local environment; and other teams from within their organisations. Also, local landowners and tenants, appointed representatives such as councillors, educational groups, emergency services and local community or other interest groups.
An employee in this occupation will be responsible for planning and delivering short and medium term work programmes and small scale projects from creating a new multi-use route to setting up a new grazing project. They allocate resources, staff and volunteers needed for the day to day management of delegated countryside sites, areas or projects that they work on. This includes practical habitat and species conservation and land management, construction and maintenance of boundaries, assets and countryside infrastructure and public access routes. They conduct, evaluate and report on surveys and monitor habitats and species, people and structures and assets. They are responsible for planning, delivering and evaluating high quality environmental interpretation, education and information to promote key messages, increase peoples understanding of the natural environment and encourage people to engage with local green spaces such as public events, educational visits and using social media.
They will respond to major or minor events that impact upon the natural environment, assets or people such as environmental incidents such as landslips, fires or pollution, first aid emergencies, theft of equipment or notifiable or other diseases and pests which affect plant or animal health e.g. Ash Dieback. They will be required to take responsibility for building effective working relationships both internally and externally and delivering their scheduled work activities safely, sustainably, to agreed work programmes and licences, timeframe, quality, budget and ensuring value for money.
A Countryside Ranger is a frontline representative of their organisation and they are expected to display their organisation's values and behaviours, actively engage with the public and respond to customer queries in a positive manner. They will be responsible for managing and complying with health, safety and wellbeing legislation, as well as countryside legislation, organisations policies and procedures and implementing environmental good practice. They are accountable for resources such as vehicles, equipment and materials supplied to carry out their duties. They will be expected to be aware of the safety of others working alongside them or visiting the area.
Typical job titles include:
Entry requirements
Typical entry requirements will be determined by each individual employer. These may typically be relevant and prior experience, skills and knowledge gained from working in the countryside management industry either in a paid or voluntary capacity. You must have the attitude and ability to develop the required skills and knowledge during the apprenticeship. This will usually be tested via an application and or interview process
Occupation duties
| Duty | KSBs |
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Duty 1 Organise and prioritise short and medium term work programmes relating to the day to day management, maintenance and protection of delegated countryside sites, areas or projects. Including the organisation and sourcing of resources, staff and volunteers to deliver work programmes within the agreed timeframe, quality, and budget and ensure value for money |
K2 K3 K4 K5 K6 K7 K9 K10 K11 K12 |
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Duty 2 Organise, supervise and carry out a wide range of practical conservation and land management work that creates, maintains and improves habitats to protect species, increase biodiversity, enhance ecosystem services and ensure a natural and healthy environment |
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Duty 3 Supervise, induct, and train others such as paid, seasonal or voluntary staff |
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Duty 4 Work both collaboratively with others both internally and externally and establish and maintain effective working relationships, as well as independently and autonomously when the role requires |
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Duty 5 Promote responsible public use of the natural environment, balance the conflicting needs of wildlife, land use, landscape and historical value and different users and diffuse conflict between different interests and user groups, provide excellent customer service and represent their organisation in a manner which builds public confidence and encourages people to engage with their local green spaces |
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Duty 6 Organise, prepare and supervise the construction and maintenance of boundaries, assets and infrastructure such as steps, ramps and drainage and public access routes such as permissive access for a wide variety of users to encourage responsible and safe use of the countryside. This will often involve balancing conflicting needs between different types of users, negotiation of access, the use of the land, public opinion, current land management practices and environmental constraints |
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Duty 7 Identify and respond to events (major or minor) that impact upon the environment, wildlife, natural habitats, assets or people e.g. responding to small and large scale environmental incidents, first aid emergencies, theft of equipment or identifying and reporting notifiable or other diseases and pests which affect plant or animal health |
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Duty 8 Manage and comply with health and safety and countryside legislation, organisations policies and procedures such as safeguarding and implementing environmental good practice, to ensure work is delivered safely, correctly and sustainably including reporting and managing any risks and adhering to any licences required |
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Duty 9 Prepare, conduct, evaluate and report to others (internally and externally, regionally and nationally) on surveys and monitoring of habitats and species to understand species numbers and how this relates to current and future habitat management practices, people - including visitors and volunteers and countryside assets and structures |
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Duty 10 Prepare, deliver and evaluate high quality environmental interpretation, education and information to promote key messages, increase peoples understanding of the natural environment and encourage people to engage with local green spaces. For example, public events, educational visits, outdoor boards, signage, interactive displays, guided walks, talks and presentations and using social media |
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Duty 11 Organise, deliver, and supervise small scale project work from start to completion, and as specified by their organisation, within remit, on budget and to timescales and representing value for money |
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Duty 12 Prepare, operate, maintain and supervise others using vehicles, equipment and machinery. e.g. 4WD vehicles, trailers, tractors, and other powered and non-powered tools such as winches, ride on mowers, pole saws and hand tools |
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Duty 13 Source, store and control the use of resources such as materials, mobile devices and other technology such as GPS, tablets and cameras, ensuring responsibility of resources at all times |
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Duty 14 Agree and develop their personal objectives, performance and ongoing development |
KSBs
Knowledge
K1: Current legislation including health and safety, codes of practice, and work place policies and procedures relevant to their role and duties for example Provision and Use of Work Equipment Regulations, General Data Protection Regulations, safeguarding children, young people and vulnerable adults, waste management, risk management and assessment, record keeping and compliance.
Back to Duty
K2: Key UK environmental legislation, land and wildlife designations, permissions and licences relevant to the management of habitats and species and other countryside management works e.g. Conservation of Habitats and Species Regulations 2017, National Parks and Access to the Countryside Act and Natural Environment and Rural Communities Act.
Back to Duty
K3: Current legislation, planning regulation and legal processes and procedures in relation to managing public rights of way and other public access such as Highways Act, Countryside and Rights of Way Act and Definitive Maps and Statements.
Back to Duty
K4: Ecology including main UK ecosystems, habitats and indicator species and identification and requirements of a complex range of native and invasive species and the relationship between them and the environment in relation to their local area.
Back to Duty
K5: Practical and technical land and habitat management techniques such as felling, pruning, planting, cutting, mowing, coppicing, thinning, spraying and uprooting, livestock grazing and controlling vegetation and invasive species such as Japanese Knotweed and best practice for a range of habitats and species and how to balance conflicting needs.
Back to Duty
K6: Main uses of land in UK such as agriculture, forestry, housing, recreation and their interactions.
Back to Duty
K7: The structure, content, purpose and uses of work programmes, site, habitat and project plans to assist with the day to day and technical management of the delegated countryside sites, areas or projects. For example, habitat action plans, biodiversity action plans.
Back to Duty
K8: Principles of financial management including how to set up and manage a budget and the project management life cycle from business case to implementation including risk assessment, planning, financial management, resources, reporting and evaluation techniques.
Back to Duty
K9: Methods for managing teams, allocating work and delegation and how their team’s work links to the organisational objectives, lines of responsibility and who to speak to if they need to escalate issues.
Back to Duty
K10: The types of UK funding streams relevant to organisational objectives. For example: Countryside Stewardship, farming subsidies, developer contributions and lottery funding.
Back to Duty
K11: Legislation, principles and best practice for the design, construction and management of assets and infrastructure such as steps, ramps, gates, stiles, bridges and drainage; boundaries such as fences, walls and hedges; and public access routes such as public rights of way and permissive access including a technical understanding of their type, usage, cost, lifespan, historic value and relationship with landscape, terrain and regional character.
Back to Duty
K12: Applications for different machinery, tools and equipment for a wide variety of habitat, access or asset management work, and their use e.g. 4WD vehicles, winches and other powered and non-powered tools such as chainsaws, mobile devices and other technology such as GPS and tablets.
Back to Duty
K13: Survey techniques and how to plan surveys, appropriateness of the surveys and techniques and technology used in their implementation for habitats and species, visitors or volunteers, assets and access work.
Back to Duty
K14: How to examine and interpret survey data with particular attention to how this data is used internally such as Ecologists, externally, locally and nationally to assess current populations of flora and fauna and current and future habitat management and visitor management.
Back to Duty
K15: How to recruit, train, supervise, motivate and manage volunteers and staff to maintain good team relations and provide a positive volunteer experience.
Back to Duty
K16: Communication methods used to influence and build effective relationships with colleagues, team members, volunteers, contractors, local community groups such as Friends of groups, interest groups such as British Horse Society, educational and corporate groups, neighbouring landowners, tenants and stakeholders and the public and how to promote the work of their organisation in a positive light.
Back to Duty
K17: Customer service principles including types and needs of different customers (internal and external to the organisation), their expectations and managing conflict.
Back to Duty
K18: The different types of minor and major emergencies and incidents in the sector such as landslips, flooding, snow and ice, fires, pollution, first aid emergencies or theft of equipment. How to manage them including safe working practices, limits of responsibility, organisational and legislative processes and the response/actions needed and how they impact upon the environment, natural habitats, assets and people.
Back to Duty
K19: Notifiable or other pests and diseases relevant to their role which affect plant, animal and human health and reporting procedures and biosecurity measures associated with them e.g. Phytophthora and Ash Dieback.
Back to Duty
K20: The differences between environmental interpretation and information provision and methods of delivery, intended uses and benefits e.g. social media, public events, educational visits and Forest School, interactive displays, guided walks, leaflets and trails.
Back to Duty
K21: How to plan, research, design, analyse and evaluate environmental interpretation and information provision including selecting methods, style and structure best suited to the needs of the audience, location and focus of content.
Back to Duty
K22: The importance of and organisational approaches to performance management and supervisory practices to improve performance.
Back to Duty
Skills
S1: Assess, prioritise, maintain and evaluate a safe working environment following relevant legislation, work place policies and procedures including identifying hazards, assessing risk and minimising risk and implementing and complying with control measures.
Back to Duty
S2: Comply with and ensure others comply with legal requirements, industry regulations and standards and organisational policies, processes, procedures and professional codes and ethics.
Back to Duty
S3: Comply with environmental best practices and procedures and follow sustainability and waste management practices.
Back to Duty
S4: Organise and prioritise environmental and land management work activities such as habitat management, work associated with public access or assets such as bridges and scheduled monuments. This includes assessing tasks, identifying and allocating the required resources to deliver the task effectively and review completed work.
Back to Duty
S5: Manage a range of habitats and species using a variety of specialist techniques and resources which takes account of the local area, habitat, species of flora and fauna and levels of associated protection such as felling, pruning, planting, cutting, mowing, coppicing, thinning, spraying and uprooting, livestock grazing and controlling vegetation and invasive species such as Japanese Knotweed.
Back to Duty
S6: Produce short or medium term work, site, habitat action or small scale project plans for the delegated areas of responsibility for and in line with organisations requirement and based on sound knowledge of ecological principles and in line with relevant legislation.
Back to Duty
S7: Delegate tasks to volunteers/ team members.
Back to Duty
S8: Deliver work and projects on time, to a high standard, using allocated resources, to planned budget, method and quality and represent value for money e.g. environmental and land management, public engagement, interpretation or survey work.
Back to Duty
S9: Manage workload, taking into account competing and changes in priorities and demonstrate problem solving ability.
Back to Duty
S10: Communicate with the correct authorities and seek advice on land, nature conservation and asset management, such as Historic England for Scheduled Monuments or ecologists.
Back to Duty
S11: Organise and prioritise asset and infrastructure construction, maintenance and management works including any surveys and alternative plans.
Back to Duty
S12: Construct, maintain and manage a range of boundaries, public access routes, infrastructure and assets using a variety of specialist techniques, tools, equipment and resources.
Back to Duty
S13: Correctly identify the unique range of native and invasive species and habitats in the geographical area.
Back to Duty
S14: Survey, analyse, communicate and evaluate results for habitats, species and countryside assets.
Back to Duty
S15: Select and use a range of work-based tools, machinery and equipment e.g. 4WD vehicles, trailers, winches and other powered and non-powered tools such as chainsaws, brushcutters, hedge trimmer and hand tools, mobile devices and other technology such as GPS, tablets and cameras.
Back to Duty
S16: Instruct others how to use tools and machinery correctly and safely and ensure operator competence.
Back to Duty
S17: Complete records associated with tools and machinery e.g. maintenance, use, vibration and noise levels etc.
Back to Duty
S18: Engage and communicate clearly and effectively with stakeholders including the public, landowners, tenants, contractors and colleagues.
Back to Duty
S19: Supervise, motivate and work alongside others while undertaking habitat management, construction and maintenance of boundaries, access routes and associated countryside assets.
Back to Duty
S20: Present information to the public and relevant stakeholders on planned works, site designation, its species and habitats and techniques used to manage an area.
Back to Duty
S21: Deal with emergencies and incidents as appropriate within the limits of their responsibility, authority and level of training.
Back to Duty
S22: Design, produce and evaluate various types of environmental interpretation and information provision for a range of audiences.
Back to Duty
S23: Speak in public and engage with a wide range of audiences such as stakeholders e.g. tenants, local community or interest groups, volunteers, educational and corporate groups and members of the public on a range of topics. For example, planned or ongoing habitat or access management, local flora and fauna or history and archaeology of an area.
Back to Duty
S24: Recognise strengths and areas for development, creates SMART objectives in line with organisational objectives, participates in development opportunities and regularly seeks feedback.
Back to Duty
S25: Make decisions based on the organisations principles and relevant and accurate information.
Back to Duty
Behaviours
B1: Has a self-disciplined, self-motivated, and proactive approach to work.
Back to Duty
B2: Is conscious of time constraints and takes personal responsibility for delivering their work to time and budget.
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B3: Responds positively to feedback and is open to change.
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B4: Considers other perspectives, options and the bigger picture to make a decision and focuses on solutions rather than problems.
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B5: Acts in accordance with the organisational policies, procedures, values and behaviours and in a polite, professional and inclusive manner.
Back to Duty
B6: Communicates effectively - Adapts communication style and medium to suit the audience.
Back to Duty
B7: Acts as an ambassador for the organisation and takes personal responsibility for identifying and addressing the needs of customers and builds effective and collaborative working relationships.
Back to Duty
B8: Proactively promotes and champions health, safety and wellbeing within their organisation.
Back to Duty
B9: Takes personal responsibility for developing knowledge and skills and continually seeks to improve their performance.
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B10: Self awareness - Aware of own knowledge and limits of responsibility and seeks relevant advice and support when appropriate.
Back to Duty
B11: Establishes and promotes respect for the work of the organisation from customers, stakeholders and co-workers.
Back to Duty
B12: Takes a positive approach to working outside in differing weather conditions.
Back to Duty
Qualifications
English and Maths
English and maths qualifications must be completed in line with the apprenticeship funding rules.
Other mandatory qualifications
| High Level Qualification |
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Award in Emergency First Aid at Work, which is a minimum of 1 day course Level: 3 |
| High Level Qualification |
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Award in the Safe Use of Brushcutters and Trimmers Level: 2 |
Professional recognition
This standard aligns with the following professional recognition:
- Countryside Management Association for Capable
- Chartered Institute of Ecology and Environmental Management for Capable
Additional details
Occupational Level:
4
Duration (months):
26
Review
this apprenticeship will be reviewed in accordance with our change request policy.
Version log
| Version | Change detail | Earliest start date | Latest start date |
|---|---|---|---|
| 1.3 | Occupational standard and end-point assessment plan revised | 18/11/2024 | Not set |
| 1.2 | Occupational standard and end-point assessment plan revised | 20/12/2023 | 17/11/2024 |
| 1.1 | End-point assessment plan revised | 05/05/2023 | 19/12/2023 |
| 1.0 | Approved for delivery | 07/08/2020 | 04/05/2023 |
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