This apprenticeship standard has been approved for delivery by the Institute for Apprenticeships and Technical Education. However, starts on the apprenticeship will only be possible once a suitable end-point assessment organisation (EPAO) has obtained Ofqual recognition. Once the EPAO has obtained Ofqual recognition, funding for apprentice starts will be permitted and this message will be removed.
Ensure the serviceability and condition of the sewerage network, providing rapid response to failures in the sewerage network, and investigate causes of the issues.
This occupation is found in the utilities sector, in the waste water industry. Drainage network operatives work in both domestic and commercial settings, providing customer service in the provision of sewerage maintenance services, ensuring the health and safety of employees, customers, suppliers, and communities. This is a field-based occupation, working at company and private premises, that includes public highways, to clean, clear and identify defects to maintain private and public drainage systems.
The broad purpose of the occupation is to ensure the serviceability and condition of the sewerage network, providing rapid response to failures in the sewerage network, and investigate causes of the issues. Drainage network operatives ensure the health, safety and welfare of self, other members of the team and the public, while providing excellent customer service to both internal and external customers. This is a field-based occupation, working flexible hours to respond to emergencies, and persons in this occupation typically have a driver’s licence. Drainage network operatives use and operate a wide range of plant and equipment to deliver thorough maintenance to sewerage assets in line with operating procedures, ensuring all equipment is used appropriately and maintained.
In their daily work, an employee in this occupation interacts with colleagues, such as managers, engineers, surveyors, building contractors, and other utilities, as well as the public. They may also come into contact with regulatory bodies such as the Environment Agency and Local Councils.
An employee in this occupation will be responsible for ensuring that jobs are completed in line with company procedures, troubleshooting any problems and liaising with technical specialists regarding access and equipment issues. Drainage network operatives enjoy solving problems, are comfortable working in confined spaces and follow and understand safety regulations and instructions. They will also be skilled in using a variety of tools and machinery. Persons in this occupation are good communicators keeping members of the public and work colleagues informed and are confident working alone when required, and within a close team.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 18 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Observation with questions
You will be observed by an independent assessor completing your work. It will last at least 3 hours. They will ask you at least 3 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 6 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 25 multiple-choice questions. You will have 60 minutes to complete it.
The EPAO will confirm where and when each assessment method will take place.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This occupation is found in the utilities sector, in the waste water industry. Drainage network operatives work in both domestic and commercial settings, providing customer service in the provision of sewerage maintenance services, ensuring the health and safety of employees, customers, suppliers, and communities. This is a field-based occupation, working at company and private premises, that includes public highways, to clean, clear and identify defects to maintain private and public drainage systems.
The broad purpose of the occupation is to ensure the serviceability and condition of the sewerage network, providing rapid response to failures in the sewerage network, and investigate causes of the issues. Drainage network operatives ensure the health, safety and welfare of self, other members of the team and the public, while providing excellent customer service to both internal and external customers. This is a field-based occupation, working flexible hours to respond to emergencies, and persons in this occupation typically have a driver’s licence. Drainage network operatives use and operate a wide range of plant and equipment to deliver thorough maintenance to sewerage assets in line with operating procedures, ensuring all equipment is used appropriately and maintained.
In their daily work, an employee in this occupation interacts with colleagues, such as managers, engineers, surveyors, building contractors, and other utilities, as well as the public. They may also come into contact with regulatory bodies such as the Environment Agency and Local Councils.
An employee in this occupation will be responsible for ensuring that jobs are completed in line with company procedures, troubleshooting any problems and liaising with technical specialists regarding access and equipment issues. Drainage network operatives enjoy solving problems, are comfortable working in confined spaces and follow and understand safety regulations and instructions. They will also be skilled in using a variety of tools and machinery. Persons in this occupation are good communicators keeping members of the public and work colleagues informed and are confident working alone when required, and within a close team.
| Duty | KSBs |
|---|---|
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Duty 1 Respond to customer callouts, blockage and flooding emergencies. |
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Duty 2 Carry out planned maintenance on the drainage network. |
K1 K2 K3 K4 K5 K6 K7 K10 K12 K14 K20 |
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Duty 3 Locate and identify structural and service condition defects where further works needs to be carried out. |
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Duty 4 Undertake connectivity surveys, for example, confirming or questioning the existing network using computer generated maps and plans. |
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Duty 5 Prepare work site, lifting covers safely, setting up chamber barriers, and appropriate signage, in accordance with the New Roads and Street Works Act (NRSWA) when working on highways. |
K2 K3 K6 K7 K8 K10 K12 K14 K20 |
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Duty 6 Fill up jetting unit saddle tank using designated water hydrants or washouts, in accordance with company hygiene procedures. |
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Duty 7 Identify obstruction(s) using investigation techniques, to locate soft and hard blockages, roots, defected pipes, silt build up and fats. |
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Duty 8 Clear roots and soft blockages using drain rods, and high-pressure water jetting techniques. |
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Duty 9 Clean and de-silt pipes, using High Pressure Water Jetting, in accordance with company procedures. |
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Duty 10 Confirm blockages have been removed. |
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Duty 11 Record details of jobs done, and materials used, and raise follow-up work where necessary. |
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Duty 12 Professionally interact with customers, in accordance with company values and meeting customer satisfaction, including regulators measure of experience. |
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Duty 13 Carry out duties to take account of sustainability, returning any un-used materials, disposal of waste, and re-cycling or re-using where appropriate. |
K1: The drainage industry. Stakeholders and responsibilities for drainage network assets.
Back to Duty
K2: Common faults and issues in drainage. Fault-finding techniques.
Back to Duty
K3: Tools and equipment used in the drainage industry, for example use of hydrant standpipes and jetting equipment. Purpose and operation. How to use manufacturer’s instructions and manuals.
Back to Duty
K4: Standard operating procedures (SOP).
Back to Duty
K5: Types of incidents - accidents, near misses and mitigation methods.
Back to Duty
K6: Reporting and escalation procedures.
Back to Duty
K7: Asset maps and plans and how to use them. Sewerage systems and cable avoidance.
Back to Duty
K8: Site preparations for safe systems of work, including setting up chamber barriers and appropriate signage, in accordance with the New Roads and Street Works Act (NRSWA) when working on the highway.
Back to Duty
K9: Hydrant regulations.
Back to Duty
K10: Principles to differentiate between the requirements of an open-cut repair and a repair using no-dig technology.
Back to Duty
K11: Sewer sensors and remote monitoring technology.
Back to Duty
K12: Awareness of health and safety regulations: Health and Safety at Work Act – responsibilities; Lone working; Provision and Use of Work Equipment Regulations (PUWER); Risk assessments; Situational awareness; Types of hazards; Personal Protective Equipment (PPE); Working in confined spaces; Working at Height; New Roads and Street Works Act (NRSWA); manual handling; industry codes of practice.
Back to Duty
K13: Verbal communication techniques. Giving and receiving information, for example to customers, colleagues and stakeholders.
Back to Duty
K14: Awareness of the relevant regulations and how they apply to their role: Water Environment Regulations; Environmental Protection Act and environmental signage.
Back to Duty
K15: Environmental impacts that can arise from drainage operations activities and escaped or discharged sewage. Types of pollution and control measures: noise, odours, spills, and waste.
Back to Duty
K16: Equality Act. Equality, diversity, and inclusion in the workplace.
Back to Duty
K17: Documentation requirements.
Back to Duty
K18: Information technology and digital: email, collaboration packages, equipment digital interfaces, management information systems, virtual learning platforms, work sharing platforms. General Data Protection Regulation (GDPR). Cyber security.
Back to Duty
K19: Quality assurance requirements and procedures. Procedures for confirming blockage removal.
Back to Duty
K20: Team working principles.
Back to Duty
K21: Sustainability and efficient use of resources. Recycling, reuse and safe disposal of waste.
Back to Duty
K22: Written communication techniques.
Back to Duty
S1: Apply fault-finding techniques in the drainage system.
Back to Duty
S2: Use equipment including CCTV, push rods and sewer sensors.
Back to Duty
S3: Identify and resolve common issues in the drainage system.
Back to Duty
S4: Escalate issues in line with responsibilities.
Back to Duty
S5: Identify, organise and use resources to complete tasks.
Back to Duty
S6: Follow standard operating procedures (SOP).
Back to Duty
S7: Work in accordance with water and environment protection regulations, standards and guidance.
Back to Duty
S8: Clean and maintain tools and equipment, for example check oil levels and apply grease.
Back to Duty
S9: Use drainage operative tools and equipment, including jetting equipment.
Back to Duty
S10: Fill jetting unit saddle tank.
Back to Duty
S11: Apply safety practices and techniques. Signage, lighting and guarding.
Back to Duty
S12: Conduct housekeeping for example, tidy work area.
Back to Duty
S13: Communicate with others verbally, for example with colleagues, customers and stakeholders.
Back to Duty
S14: Communicate in writing with others for example, internal and external customers, colleagues, and managers.
Back to Duty
S15: Record task information – paper based or electronic. For example, job sheets, equipment service records, test results, handover documents and manufacturers’ documentation, work sheets, checklists, waste environmental records and any legal reporting requirements.
Back to Duty
S16: Interpret asset maps and plans and update where appropriate.
Back to Duty
S17: Follow procedures in line with environmental regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
Back to Duty
S18: Apply sustainability principles.
Back to Duty
S19: Follow equity, diversity and inclusion policies.
Back to Duty
S20: Carry out and record learning and development activities.
Back to Duty
S21: Use information technology and digital systems. Comply with GDPR and cyber security.
Back to Duty
S22: Apply team working principles.
Back to Duty
S23: Follow quality assurance procedures to confirm that the blockage has been removed.
Back to Duty
B1: Seek learning and development opportunities.
Back to Duty
B2: Consider the impact on the environment when using resources and carrying out work.
Back to Duty
B3: Support an inclusive workplace for example, respectful of different views.
Back to Duty
B4: Put health and safety first for self and colleagues.
Back to Duty
B5: Take ownership of given work.
Back to Duty
B6: Team-focus to meet work goals.
Back to Duty
English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.
V1.0
This document explains the requirements for end-point assessment (EPA) for the drainage network operative apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Drainage network operative apprentices, their employers and training providers should read this document.
A full-time drainage network operative apprentice typically spends 18 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
The EPA should be completed within an EPA period lasting typically 3 months.
The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must work with the training provider to select an approved EPAO from the apprenticeship providers and assessment register (APAR).
This EPA has 3 assessment methods.
The grades available for each assessment method are below.
Assessment method 1 - observation with questions:
Assessment method 2 - question and answer session underpinned by a portfolio of evidence:
Assessment method 3 - multiple-choice test:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
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On-programme - typically 18 months
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The apprentice must:
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End-point assessment gateway
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The apprentice’s employer must be content that the apprentice is occupationally competent. The apprentice must:
For the question and answer session underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO. |
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End-point assessment - typically 3 months
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The grades available for each assessment method are below
Observation with questions:
Question and answer session underpinned by a portfolio of evidence:
Multiple-choice test:
Overall EPA and apprenticeship can be graded:
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Re-sits and re-takes
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The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.
The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.
The apprentice must meet the gateway requirements before starting their EPA.
They must:
Portfolio of evidence requirements:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by this assessment method. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include:
This is not a definitive list; other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance (for example, witness statements) rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the question and answer session. The independent assessor should review the portfolio of evidence to prepare questions for the question and answer session. They are not required to provide feedback after this review.
The apprentice must submit the gateway evidence to their EPAO, including any organisation specific policies and procedures requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
In the observation with questions, an independent assessor observes the apprentice in their workplace and asks questions. The apprentice completes their day-to-day duties under normal working conditions. Simulation is not allowed. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because:
The observation with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the observation with questions.
The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.
The EPAO must give the apprentice 2 weeks' notice of the observation with questions.
The observation must take 3 hours.
The independent assessor can increase the time of the observation with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.
The observation may be split into discrete sections held on the same working day.
The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.
The independent assessor must explain to the apprentice the format and timescales of the observation with questions before it starts. This does not count towards the assessment time.
The independent assessor should observe the following during the observation:
These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.
The independent assessor must ask questions. Questioning can occur both during and after the observation.
The purpose of the questions is to assess the level of competence against the grading descriptors.
The time for questioning is included in the overall assessment time. The independent assessor must ask at least 3 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from the EPAO’s question bank. Follow-up questions are allowed where clarification is required.
The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the above set number of questions for the observation with questions and should be kept to a minimum.
The independent assessor must make the grading decision. The independent assessor must assess the observation and responses to questions holistically when deciding the grade.
The independent assessor must keep accurate records of the assessment. They must record:
The observation with questions must take place in the apprentice’s normal place of work for example, their employer’s premises or a customer’s premises. Equipment and resources needed for the observation must be provided by the employer and be in good and safe working condition.
Questioning that occurs after the observation should take place in a suitable environment, for example a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must produce the following materials to support the observation with questions:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the question and answer session, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.
This assessment method is being used because:
The question and answer session must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the question and answer session.
The EPAO must give an apprentice 2 weeks' notice of the question and answer session.
The independent assessor must have at least 2 weeks to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the question and answer session.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.
The question and answer session must last for 60 minutes. The independent assessor can increase the time of the question and answer session by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 6 questions. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.
The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The question and answer session must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.
The question and answer session can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The interview should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the question and answer session underpinned by a portfolio of evidence:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the multiple-choice test, the apprentice answers questions in a controlled and invigilated environment. It gives the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method.
This assessment method is being used because:
The multiple-choice test must be structured to give the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method to the highest available grade.
The test can be computer or paper based.
The test will consist of 25 multiple-choice questions.
Multiple-choice questions must have four options, including one correct answer.
The apprentice must be given at least 2 weeks’ notice of the date and time of the test.
The apprentice must have 60 minutes to complete the test.
The test is closed book which means that the apprentice cannot refer to reference books or materials whilst taking the test.
The test must be taken in the presence of an invigilator who is the responsibility of the EPAO. The EPAO must have an invigilation policy setting out how the test must be conducted. It must state the ratio of apprentices to invigilators for the setting and allow the test to take place in a secure way.
The EPAO must verify the apprentice’s identity and ensure invigilation of the apprentice for example, with 360-degree cameras and screen sharing facilities.
The EPAO is responsible for the security of the test including the arrangements for on-line testing. The EPAO must ensure that their security arrangements maintain the validity and reliability of the test.
The test must be marked by an independent assessor or marker employed by the EPAO. They must follow a marking scheme produced by the EPAO. Marking by computer is allowed where question types support this.
A correct answer gets 1 mark.
Any incorrect or missing answers get zero marks.
The EPAO is responsible for overseeing the marking of the test.
The apprentice must take the test in a suitably controlled and invigilated environment that is a quiet room, free from distractions and influence. The EPAO must check the venue is suitable.
The test can take place remotely if the appropriate technology and systems are in place to prevent malpractice.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the test:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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|---|---|
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Health, safety, and environment
K21 S11 S17 S18 B2 B4 |
Considers the principles of sustainability and the impact on the environment when using resources and carrying out work by segregating resources for reuse, recycling and safe disposal in line with regulations, standards and guidance and company procedures. (K21, S17, S18, B2) Puts health and safety first for self and colleagues when applying safety practices and techniques including signage, lighting and guarding, in line with task requirements. (S11, B4) |
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Fault finding and problem solving
K2 K3 K4 K7 K19 S1 S3 S5 S6 S7 S9 S12 S16 S23 B5 |
Takes ownership of their work when applying fault-finding techniques to identify and resolve common faults and issues in the drainage system in line with task requirements. (K2, S1, S3, B5) Follows standard operating procedures and works in compliance with water and environment protection regulations, standards and guidance to complete the task. (K4, S6, S7) Follows quality assurance procedures to confirm blockage removal as appropriate for the work being undertaken. (K19, S23) Uses drainage operative tools and equipment, including jetting equipment, in line with operating instructions or manufacturers' guidelines. (K3, S9) Interprets asset maps and plans for the sewerage systems to support cable avoidance and for task completion, and updates maps and plans if necessary. (K7, S16) Identifies, organises and uses resources for tasks, and conducts house-keeping in line with company procedures. (S5, S12) |
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Communication
K13 S13 |
Uses verbal communication techniques to give and receive information in a way that is suitable for the context and to support task completion. (K13, S13) |
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Documentation
K17 S15 |
Records information on paper or electronically in line with task requirements. (K17, S15) |
Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
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|---|---|---|
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Drainage network operations
K5 K11 S2 S8 S10 |
Explains how they use sewer sensors, remote monitoring technology, CCTV and push rods to identify issues within the drainage network. (K11, S2) Describes the kinds of accidents, incidents and near misses that are likely to occur when working on drainage network assets and how to reduce incidents. (K5) Explains how to fill the jetting unit saddle tank in line with requirements. (S10) Explains how they clean and maintain tools and equipment, for example checking oil levels and applying grease, in line with operating instructions or manufacturers’ guidelines. (S8) |
Justifies their choice of using CCTV or push rods to identify issues within the drainage network. (S2) Explains the importance of filling the jetting tank using the correct methods and equipment. (S10) Explains the importance of cleaning and maintaining tools and equipment in drainage network operations. (S8) |
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Communication
K6 K18 K22 S4 S14 S21 |
Outlines how they escalate issues or concerns in line with their responsibilities. (K6, S4) Describes how they communicate with others using written techniques, in a way that is suitable for the context and supports task completion. (K22, S14) Describes how they use information technology and information systems and comply with GDPR and cyber security requirements to support work tasks. (K18, S21) |
Explains the importance of reporting and escalating issues, in terms of wider team operations. (K6, S4) |
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Equality, diversity and inclusion
K16 S19 B3 |
Describes how they follow organisational policies to ensure their work supports the principles of equality, diversity, and inclusion. (K16, S19, B3) |
None |
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Team working
K20 S22 B6 |
Describes how they apply team working principles to meet their team's work goals. (K20, S22, B6) |
Explains the impact teamwork has on work activity completion within the company. (K20, S22) |
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Development
S20 B1 |
Describes learning and development they have completed and recorded to support competence in their role. (S20, B1) |
None |
| Grade | Minimum marks required | Maximum marks required |
|---|---|---|
| Fail | 0 | 18 |
| Pass | 19 | 25 |
Performance in the EPA determines the overall grade of:
An independent assessor must individually grade the observation with questions and question and answer session underpinned by a portfolio of evidence in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one assessment method or more, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To get a distinction an apprentice must achieve a distinction in the question and answer session and a pass in both the observation with questions and the multiple choice test.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
| Observation with questions | Question and answer session underpinned by a portfolio of evidence | Multiple-choice test | Overall Grading |
|---|---|---|---|
| Fail | Any grade | Any grade | Fail |
| Any grade | Fail | Any grade | Fail |
| Any grade | Any grade | Fail | Fail |
| Pass | Pass | Pass | Pass |
| Pass | Distinction | Pass | Distinction |
If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
The apprentice will get a maximum EPA grade of if pass they need to re-sit or re-take one or more assessment methods, unless the EPAO determines there are exceptional circumstances.
| Roles | Responsibilities |
|---|---|
|
Apprentice |
As a minimum, the apprentice should:
|
|
Employer |
As a minimum, the apprentice's employer must:
|
|
EPAO |
As a minimum, the EPAO must:
|
|
Independent assessor |
As a minimum, an independent assessor must:
|
|
Training provider |
As a minimum, the training provider must:
|
|
Marker |
As a minimum, the marker must:
|
|
Invigilator |
As a minimum, the invigilator must:
|
The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Special considerations
The EPAO must have special consideration arrangements for the EPA.
This should include:
Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.
EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.
They must also appoint independent assessors who:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship is not aligned to professional recognition.
| Knowledge | Assessment methods |
|---|---|
|
K1
The drainage industry. Stakeholders and responsibilities for drainage network assets. Back to Grading |
Multiple-choice test |
|
K2
Common faults and issues in drainage. Fault-finding techniques. Back to Grading |
Observation with questions |
|
K3
Tools and equipment used in the drainage industry, for example use of hydrant standpipes and jetting equipment. Purpose and operation. How to use manufacturer’s instructions and manuals. Back to Grading |
Observation with questions |
|
K4
Standard operating procedures (SOP). Back to Grading |
Observation with questions |
|
K5
Types of incidents - accidents, near misses and mitigation methods. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
K6
Reporting and escalation procedures. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
K7
Asset maps and plans and how to use them. Sewerage systems and cable avoidance. Back to Grading |
Observation with questions |
|
K8
Site preparations for safe systems of work, including setting up chamber barriers and appropriate signage, in accordance with the New Roads and Street Works Act (NRSWA) when working on the highway. Back to Grading |
Multiple-choice test |
|
K9
Hydrant regulations. Back to Grading |
Multiple-choice test |
|
K10
Principles to differentiate between the requirements of an open-cut repair and a repair using no-dig technology. Back to Grading |
Multiple-choice test |
|
K11
Sewer sensors and remote monitoring technology. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
K12
Awareness of health and safety regulations: Health and Safety at Work Act – responsibilities; Lone working; Provision and Use of Work Equipment Regulations (PUWER); Risk assessments; Situational awareness; Types of hazards; Personal Protective Equipment (PPE); Working in confined spaces; Working at Height; New Roads and Street Works Act (NRSWA); manual handling; industry codes of practice. Back to Grading |
Multiple-choice test |
|
K13
Verbal communication techniques. Giving and receiving information, for example to customers, colleagues and stakeholders. Back to Grading |
Observation with questions |
|
K14
Awareness of the relevant regulations and how they apply to their role: Water Environment Regulations; Environmental Protection Act and environmental signage. Back to Grading |
Multiple-choice test |
|
K15
Environmental impacts that can arise from drainage operations activities and escaped or discharged sewage. Types of pollution and control measures: noise, odours, spills, and waste. Back to Grading |
Multiple-choice test |
|
K16
Equality Act. Equality, diversity, and inclusion in the workplace. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
K17
Documentation requirements. Back to Grading |
Observation with questions |
|
K18
Information technology and digital: email, collaboration packages, equipment digital interfaces, management information systems, virtual learning platforms, work sharing platforms. General Data Protection Regulation (GDPR). Cyber security. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
K19
Quality assurance requirements and procedures. Procedures for confirming blockage removal. Back to Grading |
Observation with questions |
|
K20
Team working principles. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
K21
Sustainability and efficient use of resources. Recycling, reuse and safe disposal of waste. Back to Grading |
Observation with questions |
|
K22
Written communication techniques. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
| Skill | Assessment methods |
|---|---|
|
S1
Apply fault-finding techniques in the drainage system. Back to Grading |
Observation with questions |
|
S2
Use equipment including CCTV, push rods and sewer sensors. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S3
Identify and resolve common issues in the drainage system. Back to Grading |
Observation with questions |
|
S4
Escalate issues in line with responsibilities. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S5
Identify, organise and use resources to complete tasks. Back to Grading |
Observation with questions |
|
S6
Follow standard operating procedures (SOP). Back to Grading |
Observation with questions |
|
S7
Work in accordance with water and environment protection regulations, standards and guidance. Back to Grading |
Observation with questions |
|
S8
Clean and maintain tools and equipment, for example check oil levels and apply grease. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S9
Use drainage operative tools and equipment, including jetting equipment. Back to Grading |
Observation with questions |
|
S10
Fill jetting unit saddle tank. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S11
Apply safety practices and techniques. Signage, lighting and guarding. Back to Grading |
Observation with questions |
|
S12
Conduct housekeeping for example, tidy work area. Back to Grading |
Observation with questions |
|
S13
Communicate with others verbally, for example with colleagues, customers and stakeholders. Back to Grading |
Observation with questions |
|
S14
Communicate in writing with others for example, internal and external customers, colleagues, and managers. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S15
Record task information – paper based or electronic. For example, job sheets, equipment service records, test results, handover documents and manufacturers’ documentation, work sheets, checklists, waste environmental records and any legal reporting requirements. Back to Grading |
Observation with questions |
|
S16
Interpret asset maps and plans and update where appropriate. Back to Grading |
Observation with questions |
|
S17
Follow procedures in line with environmental regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. Back to Grading |
Observation with questions |
|
S18
Apply sustainability principles. Back to Grading |
Observation with questions |
|
S19
Follow equity, diversity and inclusion policies. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S20
Carry out and record learning and development activities. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S21
Use information technology and digital systems. Comply with GDPR and cyber security. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S22
Apply team working principles. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
S23
Follow quality assurance procedures to confirm that the blockage has been removed. Back to Grading |
Observation with questions |
| Behaviour | Assessment methods |
|---|---|
|
B1
Seek learning and development opportunities. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
B2
Consider the impact on the environment when using resources and carrying out work. Back to Grading |
Observation with questions |
|
B3
Support an inclusive workplace for example, respectful of different views. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
|
B4
Put health and safety first for self and colleagues. Back to Grading |
Observation with questions |
|
B5
Take ownership of given work. Back to Grading |
Observation with questions |
|
B6
Team-focus to meet work goals. Back to Grading |
Question and answer session underpinned by a portfolio of evidence |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Health, safety, and environment
K21 S11 S17 S18 B2 B4 |
Sustainability and efficient use of resources. Recycling, reuse and safe disposal of waste. (K21) |
Apply safety practices and techniques. Signage, lighting and guarding. (S11) Follow procedures in line with environmental regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. (S17) Apply sustainability principles. (S18) |
Consider the impact on the environment when using resources and carrying out work. (B2) Put health and safety first for self and colleagues. (B4) |
|
Fault finding and problem solving
K2 K3 K4 K7 K19 S1 S3 S5 S6 S7 S9 S12 S16 S23 B5 |
Common faults and issues in drainage. Fault-finding techniques. (K2) Tools and equipment used in the drainage industry, for example use of hydrant standpipes and jetting equipment. Purpose and operation. How to use manufacturer’s instructions and manuals. (K3) Standard operating procedures (SOP). (K4) Asset maps and plans and how to use them. Sewerage systems and cable avoidance. (K7) Quality assurance requirements and procedures. Procedures for confirming blockage removal. (K19) |
Apply fault-finding techniques in the drainage system. (S1) Identify and resolve common issues in the drainage system. (S3) Identify, organise and use resources to complete tasks. (S5) Follow standard operating procedures (SOP). (S6) Work in accordance with water and environment protection regulations, standards and guidance. (S7) Use drainage operative tools and equipment, including jetting equipment. (S9) Conduct housekeeping for example, tidy work area. (S12) Interpret asset maps and plans and update where appropriate. (S16) Follow quality assurance procedures to confirm that the blockage has been removed. (S23) |
Take ownership of given work. (B5) |
|
Communication
K13 S13 |
Verbal communication techniques. Giving and receiving information, for example to customers, colleagues and stakeholders. (K13) |
Communicate with others verbally, for example with colleagues, customers and stakeholders. (S13) |
None |
|
Documentation
K17 S15 |
Documentation requirements. (K17) |
Record task information – paper based or electronic. For example, job sheets, equipment service records, test results, handover documents and manufacturers’ documentation, work sheets, checklists, waste environmental records and any legal reporting requirements. (S15) |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Drainage network operations
K5 K11 S2 S8 S10 |
Types of incidents - accidents, near misses and mitigation methods. (K5) Sewer sensors and remote monitoring technology. (K11) |
Use equipment including CCTV, push rods and sewer sensors. (S2) Clean and maintain tools and equipment, for example check oil levels and apply grease. (S8) Fill jetting unit saddle tank. (S10) |
None |
|
Communication
K6 K18 K22 S4 S14 S21 |
Reporting and escalation procedures. (K6) Information technology and digital: email, collaboration packages, equipment digital interfaces, management information systems, virtual learning platforms, work sharing platforms. General Data Protection Regulation (GDPR). Cyber security. (K18) Written communication techniques. (K22) |
Escalate issues in line with responsibilities. (S4) Communicate in writing with others for example, internal and external customers, colleagues, and managers. (S14) Use information technology and digital systems. Comply with GDPR and cyber security. (S21) |
None |
|
Equality, diversity and inclusion
K16 S19 B3 |
Equality Act. Equality, diversity, and inclusion in the workplace. (K16) |
Follow equity, diversity and inclusion policies. (S19) |
Support an inclusive workplace for example, respectful of different views. (B3) |
|
Team working
K20 S22 B6 |
Team working principles. (K20) |
Apply team working principles. (S22) |
Team-focus to meet work goals. (B6) |
|
Development
S20 B1 |
None |
Carry out and record learning and development activities. (S20) |
Seek learning and development opportunities. (B1) |
Contact us about this apprenticeship
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| 1.0 | Approved for delivery | 19/04/2024 | Not set | Not set |
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