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Search results for: customer service

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Customer service practitioner

Approved for delivery from 29 Jul 2016 Level 2 12 months Max funding: £3500

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications

Customer service practitioner

Retired
Approved for delivery from 29 Jul 2016 Level 2 12 months Max funding: £4000

Current status

Proposal Standard Assessment plan

Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications

Customer service specialist

Approved for delivery from 10 May 2018 Level 3 15 months Max funding: £4000

Dealing with customer queries, purchases and complaints

Financial services customer adviser

Approved for delivery from 27 Aug 2015 Level 2 12 months Max funding: £3500

Helping customers in banks and building societies or the broader financial services sector

Senior financial services customer adviser

Approved for delivery from 27 Aug 2015 Level 3 12 months Max funding: £8000

Supporting customers in banks or building societies (or the broader financial services sector), working at a senior level

Aviation customer service

In development Level 2 12 months

Current status

Proposal Standard Assessment plan

Facilities services operative

Approved for delivery from 11 Apr 2019 Level 2 12 months Max funding: £3000

Providing facilities services support to customers and facilities management departments

Nail services technician

Approved for delivery from 07 Dec 2018 Level 2 12 months Max funding: £3500

Completing nail services on a one-to-one basis with individual customers/clients within commercial timings

Cabin crew

Approved for delivery from 28 Jun 2018 Level 3 12 months Max funding: £5000

Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight

Cabin crew

Retired
Approved for delivery from 28 Jun 2018 Level 3 12 months Max funding: £5000

Current status

Proposal Standard Assessment plan

Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight

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