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Providing customer service products and services for businesses and other organisations including face-to-face, telephone, digital and written contact and communications.

Aviation customer service

ST0907

In development Level 2 12 months

Current status

Proposal Standard Assessment plan

Customer service specialist

ST0071

Approved for delivery from 10 May 2018 Level 3 15 months Max funding: £4000

Dealing with customer queries, purchases and complaints.

Financial services customer adviser

ST0178

Approved for delivery from 27 Aug 2015 Level 2 12 months Max funding: £3500

Helping customers in banks and building societies or the broader financial services sector.

Senior financial services customer adviser

ST0185

Approved for delivery from 27 Aug 2015 Level 3 12 months Max funding: £8000

Supporting customers in banks or building societies (or the broader financial services sector), working at a senior level.

Facilities services operative

ST0617

Approved for delivery from 11 Apr 2019 Level 2 12 months Max funding: £3000

Providing facilities services support to customers and facilities management departments.

Nail services technician

ST0635

Approved for delivery from 07 Dec 2018 Level 2 12 months Max funding: £3500

Completing nail services on a one-to-one basis with individual customers/clients within commercial timings

Cabin crew

ST0558

Approved for delivery from 28 Jun 2018 Level 3 12 months Max funding: £5000

Providing excellent customer service to passengers while ensuring their comfort and safety throughout the flight.

Revenues and welfare benefits practitioner

ST0602

Approved for delivery from 07 Aug 2018 Level 4 12 months Max funding: £7000

Performing various roles in local authorities such as benefit assessment, revenues calculation or customer service.

Supply chain leadership professional (integrated degree)

ST0548

Approved for delivery from 24 Dec 2018 Level 6 48 months Max funding: £21000

Procuring, producing, moving and delivering a product or service from a supplier to a customer or end-user.

Search results for: customer service

Customer service practitioner