Key information

  1. Reference: ST0008
  2. Date updated: 04/01/2023
  3. Level: 5
  4. Route: Care services
  5. Regulated occupation: No
Print occupational standard

Details of the occupational standard

Information Symbol

Higher Technical Qualification

Higher Technical Qualifications (HTQs) are designed to be delivered within a course of education. Some Knowledge, Skills and Behaviours may be more safely and reliably delivered in workplace settings, so may not be fully covered by the HTQ. Some qualifications will deliver additional content or added depth and breadth through, for example, use of specialist learning environments, work placements or innovative teaching methods. Check with the qualification provider if you require further information on coverage.

Occupation summary

The Leader in Adult Care will guide and inspire teams to make positive differences to someone’s life when they are faced with physical, practical, social, emotional, psychological or intellectual challenges. They will be a leader of the care team and will develop and implement a values-based culture at a service or unit level. They may be responsible for business development, financial control, organisational resilience and continuity as well as for managing risk and leading on organisational change. A Leader in Adult Care has responsibility for managing community or residential based services. This role has a large element of leadership, whether with other care workers and networks or in leading the service itself. A successful apprentice will have met all the requirements. They have a responsibility to ensure the service is safe, effective, caring, responsive to people’s needs and well-led. They may be a registered manager of a service, unit, deputy or assistant manager. They will be responsible for ensuring regulatory compliance of the care given and the values and training of staff with established standards and regulations.

Typical job titles include:

Registered Manager Assistant Manager Deputy Manager Unit Manager Service Manager

KSBs

Knowledge

K1: Statutory frameworks, standards, guidance and Codes of Practice which underpin practice in relation to the safe delivery of services Back to Duty

K2: Systems and processes needed to ensure compliance with regulations and organisational policies and procedures including health and safety and risk management Back to Duty

K3: Principles of risk management, assessment and outcome based practice Back to Duty

K4: Principles and underpinning theories of change management including approaches, tools and techniques that support the change process Back to Duty

K5: Legislative and regulatory frameworks which inform quality standards Back to Duty

K6: Theories and models that underpin performance and appraisal including disciplinary procedures Back to Duty

K7: Legislation and policy initiatives on the promotion of diversity, equality and inclusion in services they lead Back to Duty

K8: Legal and ethical frameworks in relation to confidentiality and sharing information Back to Duty

K9: Range of tools and strategies to enhance communication including technology Back to Duty

K10: Legislation, national and local solutions for the safeguarding of adults and children including reporting requirements Back to Duty

K11: The elements needed to create a culture that supports whistleblowing in the organisation Back to Duty

K12: Models of monitoring, reporting and responding to changes in health and wellbeing Back to Duty

K13: Principles of professional development Back to Duty

K14: Goals and aspirations that support own professional development and how to access available opportunities Back to Duty

K15: Elements needed to create a culture that values learning, professional development, reflective practice and evidence based practice Back to Duty

K16: Systems and processes necessary to ensure professional development opportunities are identified, planned, sourced, evaluated and recorded for workers Back to Duty

K17: Theories of management and leadership and their application to adult care Back to Duty

K18: Features of effective team performance Back to Duty

Skills

S1: Develop and apply systems and processes needed to ensure compliance with regulations and organisational policies and procedures Back to Duty

S2: Implement strategies to support others to manage the risks presented when balancing individual rights and professional duty of care Back to Duty

S3: Develop and apply systems and processes that monitor and sustain quality of the service, including assessments, care plans and service delivery Back to Duty

S4: Lead and support others to work in a person centred way and to ensure active participation which enhances the well-being and quality of life of individuals Back to Duty

S5: Encourage and enable both staff and people who access care and support to be involved in the co-production of how the service operates Back to Duty

S6: Manage all resources in delivering complex care and support efficiently and effectively Back to Duty

S7: Develop and lead implementation of organisational practices to create and sustain a culture that actively champions dignity and respects diversity, inclusion and fairness in the workplace Back to Duty

S8: Develop and lead a culture that values courage in working in ways that may challenge workers’ own cultural and belief systems Back to Duty

S9: Develop and implement organisational processes to ensure that records and reports are written clearly and concisely and to keep information safe and preserve confidentiality Back to Duty

S10: Translate policy and guidance into understandable information for a range of audiences including people who access care and support, carers and families and other colleagues Back to Duty

S11: Implement systems to train and support work colleagues to enable them to recognise and respond to potential signs of abuse and or unsafe practices, following organisational policies and procedures Back to Duty

S12: Monitor and evaluate the effectiveness of organisational policies, systems and processes for safeguarding Back to Duty

S13: Lead the implementation of policies, procedures and practices to manage health, safety and risk to individuals and others in health and social care to ensure compliance with legislation, standards and guidance Back to Duty

S14: Implement health and safety and risk management policies, procedures and practices to create a culture that values health and well-being in the organisation Back to Duty

S15: Monitor, evaluate and improve health, safety and risk management policies and practices in the service Back to Duty

S16: Apply evaluated research and evidence-based practice in own setting Back to Duty

S17: Take initiative to research and disseminate current drivers in the adult care landscape Back to Duty

S18: Embed systems to improve performance of self and/or work colleagues through supervision, reflective practice and learning and development opportunities Back to Duty

S19: Show a well-developed sense of their own behaviour and impact on others modelling a values-based culture Back to Duty

S20: Create a supportive culture that values initiative and innovation and recognises the variety of skills of all within the service, both workers and individuals supported Back to Duty

S21: Adopt a team approach, recognising contributions of team members and able to lead a team where required Back to Duty

Behaviours

B1: Care – is caring consistently and enough about individuals to make a positive difference to their lives Back to Duty

B2: Compassion – is delivering care and support with kindness, consideration, dignity, empathy and respect Back to Duty

B3: Courage – is doing the right thing for people and speaking up if the individual they support is at risk Back to Duty

B4: Communication – good communication is central to successful caring relationships and effective team working Back to Duty

B5: Competence – is applying knowledge and skills to provide high quality care and support Back to Duty

B6: Commitment – to improving the experience of people who need care and support ensuring it is person centred Back to Duty

BIIAB Level 5 Diploma in Leadership and Management for Adult Care

Qualification type: HTQ

Qualification level: 5

Applicant: BIIAB Qualifications Limited

Awarding body: BIIAB Qualifications Limited

Approval date: 01/01/0001

Occupational pathway: N/A

Placement: No

Aligned occupational standards

ST0008 Leader in adult care

FDSc Leader in Adult Care

Qualification type: HTQ

Qualification level: 5

Applicant: Buckinghamshire New University

Awarding body: Buckinghamshire New University

Approval date: 01/01/0001

Occupational pathway: N/A

Placement: No

Aligned occupational standards

ST0008 Leader in adult care

Foundation Degree in Adult Health and Social Care

Qualification type: HTQ

Qualification level: 5

Applicant: Blackpool and The Fylde College

Awarding body: Lancaster University

Approval date: 01/01/0001

Occupational pathway: N/A

Placement: No

Aligned occupational standards

ST0008 Leader in adult care


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