Provide direct customer support by handling requests, complaints and queries and seeking to improve services through analysis

Manage and deliver services to customers along with problem resolution and service improvement

Plan, organise and deliver key marketing actions and events

Provide specialist expertise to a marketing campaign or event, including the collection and analysis of marketing data.

Develop and lead a marketing campaign or process across different platforms and formats.

Applies key tasks associated with the work of procurement and supply

Provides advice and guidance to key stakeholders on the performance of organisational procedures and processes connected with procurement and supply. Develops, improves and fulfils organisational and functional objectives in procurement and supply

Formulates direction and advice, manages change, and leads and influences both internal and external stakeholders in procurement and supply

Provide support to sales teams/functions, meet business sales targets.

Manage business sales process or teams, manage customer accounts.

Lead and oversee business complex business sales processes and/or teams, develop and implement sales strategy.

Meet customer needs through making a product or service sale and dealing with domestic and commercial customers. Create displays, layouts and operations in the sales environment. Also covers craft trades in retail

Manage and lead a retail team of practitioners for both buying from and selling to wholesalers and retail

Manage and lead a whole sales process and a retail location often handling the sale of larger, more complex items