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Sales, marketing and procurement

Map key
Potential apprenticeship standard
Standard in development
Approved for delivery
(L+number) Occupational level
Map key
Potential apprenticeship standard
Standard in development
Approved for delivery
(L+number) Occupational level
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Customer Service Pathway
Technical Occupations Higher Technical Occupations Professional Occupations
Skilled occupations that a college leaver or an apprentice would be entering. Typically require qualifications at levels 2/3 Require more knowledge and skills acquired through experience in the workplace or further technical education. Typically require qualifications at levels 4/5 Occupations where there is a clear career progression from higher technical occupations, as well as occupations where a degree apprenticeship exists
Customer Service Assistant
Provide direct customer support by handling requests, complaints and queries and seeking to improve services through analysis
Customer Service Manager
Manage and deliver services to customers along with problem resolution and service improvement
Marketing Pathway
Technical Occupations Higher Technical Occupations Professional Occupations
Skilled occupations that a college leaver or an apprentice would be entering. Typically require qualifications at levels 2/3 Require more knowledge and skills acquired through experience in the workplace or further technical education. Typically require qualifications at levels 4/5 Occupations where there is a clear career progression from higher technical occupations, as well as occupations where a degree apprenticeship exists
Marketing Assistant
Plan, organise and deliver key marketing actions and events
Advertising & Media Executive Creative Specialist
Advertising & Media Executive Media Specialist
Marketing Communications Manager
Provide specialist expertise to a marketing campaign or event
Digital Marketing Specialist
Event Planner
Marketing Communications Professional
Develop and deliver a whole marketing campaign across appropriate platforms and formats
Product/Brand Manager
Collect and analyse marketing data to understand product/service user needs and to develop and manage the marketing campaign for a specific product or service
Marketing Professional
Develop and lead a whole marketing activity or process e.g. public relations, market research, business development
Fund Raising Manager
Marketing Consultant
Public Relations Consultant
Procurement Pathway
Technical Occupations Higher Technical Occupations Professional Occupations
Skilled occupations that a college leaver or an apprentice would be entering. Typically require qualifications at levels 2/3 Require more knowledge and skills acquired through experience in the workplace or further technical education. Typically require qualifications at levels 4/5 Occupations where there is a clear career progression from higher technical occupations, as well as occupations where a degree apprenticeship exists
Procurement Officer
Applies key tasks associated with the work of procurement and supply
Procurement Manager
Provides advice and guidance to key stakeholders on the performance of organisational procedures and processes connected with procurement and supply. Develops, improves and fulfils organisational and functional objectives in procurement and supply
Procurement Professional
Formulates direction and advice, manages change, and leads and influences both internal and external stakeholders in procurement and supply
Commercial Manager
Head Of Sourcing
Procurement Manager
Purchasing Manager
Retail Pathway
Technical Occupations Higher Technical Occupations Professional Occupations
Skilled occupations that a college leaver or an apprentice would be entering. Typically require qualifications at levels 2/3 Require more knowledge and skills acquired through experience in the workplace or further technical education. Typically require qualifications at levels 4/5 Occupations where there is a clear career progression from higher technical occupations, as well as occupations where a degree apprenticeship exists
Specialist Retail Assistant
Meet customer needs through making a product or service sale and dealing with domestic and commercial customers. Create displays, layouts and operations in the sales environment. Also covers craft trades in retail
Retail Manager
Manage and lead a retail team of practitioners for both buying from and selling to wholesalers and retail
Buying Assistant
Merchandising Assistant
E-Commerce Manager
Sales Manager
Retail Professional
Manage and lead a whole sales process and a retail location often handling the sale of larger, more complex items