Providing legal and administrative support, carrying out research and drafting legal documents and forms.
· Paralegals work alongside law professionals such as solicitors and chartered legal executives. A paralegal mainly gives legal advice on routine and straightforward matters. They support other legal professionals including on regulated aspects of law. A paralegal can be found in many contexts, from small legal firms on the high street to large multi-nationals. They can work in the private or public sector. They can work within in-house legal departments, legal services firms, not-for-profit sector and charities.
· Paralegal is a profession providing legal support whilst working under supervision. It can also be a typical entry point into the legal sector. A paralegal receives work and requests from many people at once, as well as having their own duties.
· The ability to work under pressure and to meet deadlines is essential because people will be relying upon the paralegal to complete their tasks. A paralegal may sometimes be asked to make judgements within specific limits on legal or working matters. Paralegals at all levels interact with clients, lawyers and other stakeholders such as the police, courts, government or regulatory bodies.
· They need to convey complex data clearly, sometimes in emotionally charged or difficult circumstances. They will be involved in supporting the team and use problem-solving skills to help get the best outcomes for the client and their organisation. Some paralegals may be doing this work on behalf of their own clients. They will be working in a regulated context and so high professional and ethical standards are vital. Paralegals research and analyse lots of complex data, keeping a high level of precision and attention to detail.
· Paralegal work can include things such as drafting legal documents, contacting clients and assisting with meetings and governance.
· A paralegal is usually office based, although they may assist at court or attend meetings with clients at off-site locations.
· The role can vary widely depending on the practice area. For example, if working in conveyancing then a paralegal is less likely to have much face-to-face contact with clients. However, if assisting on criminal work, then a paralegal may need to assist lawyers attending court and police stations and talk to suspects. Paralegals qualified to work in criminal law may also be Police Station Representatives.
· A paralegal will administer data and records. They will review documents and produce legal documents and standard forms using digital tools. A paralegal will handle confidential and sensitive data daily and so recognising data protection requirements is critical to the role. This extends to recognising the risks to data from cybercrime and the need to be vigilant. A paralegal will interpret and use basic financial data when assisting clients and other stakeholders. They will ensure that any tasks involving monies are carried out in compliance with anti-money laundering regulations.
· Paralegals can go on to be partners in law firms, heads of legal departments in the private or public sector. They may decide to form their own legal services company providing legal services direct to litigants in person. In some instances in the lower courts, for example, some tribunals and small claims courts, paralegals may be granted the rights of audience. This means that they can advocate for their own clients directly.
Paralegals have become the fastest growing role within the legal services sector. They are often found in organisations offering legal services direct to clients
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 24 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Professional discussion
You will have a professional professional discussion with an independent assessor. It will last 60 minutes. They will ask you at least 5 questions. The questions will be about certain aspects of your occupation. You need to compile a before the EPA gateway. You can use it to help answer the questions.
Project with report
You will complete a project and write a report. You will be asked to complete a project. The EPAO will give you suggested project titles. The report should be a maximum of 3000 words (with a 10% tolerance).
You will have 4 weeks to complete the project and submit the business case to the EPAO.
You need to prepare and give a presentation to an independent assessor. Your presentation slides and any supporting materials should be submitted at the same time as the project output. The presentation with questions will last at least 25 minutes. The independent assessor will ask at least 2 questions about the project and presentation. The EPAO will confirm where and when each assessment method will take place.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This apprenticeship aligns with CILEX for CILEx Paralegal
Please contact the professional body for more details.
This apprenticeship aligns with National Association of Licensed Paralegals for Paralegal Technician
Please contact the professional body for more details.
· Paralegals work alongside law professionals such as solicitors and chartered legal executives. A paralegal mainly gives legal advice on routine and straightforward matters. They support other legal professionals including on regulated aspects of law. A paralegal can be found in many contexts, from small legal firms on the high street to large multi-nationals. They can work in the private or public sector. They can work within in-house legal departments, legal services firms, not-for-profit sector and charities.
· Paralegal is a profession providing legal support whilst working under supervision. It can also be a typical entry point into the legal sector. A paralegal receives work and requests from many people at once, as well as having their own duties.
· The ability to work under pressure and to meet deadlines is essential because people will be relying upon the paralegal to complete their tasks. A paralegal may sometimes be asked to make judgements within specific limits on legal or working matters. Paralegals at all levels interact with clients, lawyers and other stakeholders such as the police, courts, government or regulatory bodies.
· They need to convey complex data clearly, sometimes in emotionally charged or difficult circumstances. They will be involved in supporting the team and use problem-solving skills to help get the best outcomes for the client and their organisation. Some paralegals may be doing this work on behalf of their own clients. They will be working in a regulated context and so high professional and ethical standards are vital. Paralegals research and analyse lots of complex data, keeping a high level of precision and attention to detail.
· Paralegal work can include things such as drafting legal documents, contacting clients and assisting with meetings and governance.
· A paralegal is usually office based, although they may assist at court or attend meetings with clients at off-site locations.
· The role can vary widely depending on the practice area. For example, if working in conveyancing then a paralegal is less likely to have much face-to-face contact with clients. However, if assisting on criminal work, then a paralegal may need to assist lawyers attending court and police stations and talk to suspects. Paralegals qualified to work in criminal law may also be Police Station Representatives.
· A paralegal will administer data and records. They will review documents and produce legal documents and standard forms using digital tools. A paralegal will handle confidential and sensitive data daily and so recognising data protection requirements is critical to the role. This extends to recognising the risks to data from cybercrime and the need to be vigilant. A paralegal will interpret and use basic financial data when assisting clients and other stakeholders. They will ensure that any tasks involving monies are carried out in compliance with anti-money laundering regulations.
· Paralegals can go on to be partners in law firms, heads of legal departments in the private or public sector. They may decide to form their own legal services company providing legal services direct to litigants in person. In some instances in the lower courts, for example, some tribunals and small claims courts, paralegals may be granted the rights of audience. This means that they can advocate for their own clients directly.
Paralegals have become the fastest growing role within the legal services sector. They are often found in organisations offering legal services direct to clients
| Duty | KSBs |
|---|---|
|
Duty 1 support provision of legal advice by other legal professionals |
K1 K2 K3 K4 K5 K7 K10 K11 K12 K14 K15 |
|
Duty 2 provide ethical legal services ensuring high standards of client care ensuring they are acting in the best interests of the client |
|
|
Duty 3 complete routine legal research and present information in response to requests from others under supervision |
|
|
Duty 4 assist with the initial review of legal documents for example witness statements, meeting notes, contract reviews, lease agreements, bundles and produce varied correspondence |
K1 K2 K3 K4 K6 K7 K8 K11 K13 K14 |
|
Duty 5 produce first drafts of legal documents and proof read documents under supervision using digital tools |
|
|
Duty 6 use and support the use of digital technology and tools within the organisation |
|
|
Duty 7 engage with stakeholders appropriately and adapt communication styles and tools appropriately including escalating problems when appropriate in line with organisational policies and procedures |
|
|
Duty 8 manage own workload using digital management systems and undertakes review of casework to ensure progression is maintained and problems identified and escalated |
|
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Duty 9 deliver paralegal activities in support of the organisation's commercial strategy or budgetary constraints such as value for money, compliance with time billing and fee structure policies |
|
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Duty 10 assist in work with clients to provide an excellent customer service on routine casework |
|
|
Duty 11 assist in carrying out "Know Your Client" activities to ensure that the appropriate type of scale of legal service is being provided |
|
|
Duty 12 administer digital systems to create, maintain and use client and organisation data securely in line with legislation |
|
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Duty 13 ensure that all transactions and activities are carried out safely and securely to protect the organisation from threats such as money laundering, fraud and cybercrime |
|
|
Duty 14 identify the limits of their personal professional experience and competence and escalate instructions that are beyond their scope of expertise |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K12 K13 K14 K16 K17 |
K1: fundamentals of legal and regulatory liabilities with regards to the client and organisation to ensure compliance with all professional obligations.
Back to Duty
K2: the Law and practice relevant to the work undertaken by the team in which the apprentice works such as advocacy and mediation; commercial, corporate and business; contracts and dispute resolution; conveyancing and property; crime; employment law; criminal and civil litigation; matrimonial and family law; will drafting, probate and administration of estates.
Back to Duty
K3: fundamentals of the wider English legal landscape, including how legislation is made; the role of common law; the courts and tribunal system; and key personnel.
Back to Duty
K4: approaches to legal research including the use of digital resources and research tools.
Back to Duty
K5: principles of ethical and professional frameworks and their relevance for service delivery.
Back to Duty
K6: approaches to data analysis and digital tools, such as spreadsheets, in arriving at loss of earnings for clients, valuations of property or estate values for probate for example.
Back to Duty
K7: approaches to drafting legal documents including clarity and precision of language.
Back to Duty
K8: principles of workload management including the preparation and collation of bundles, taking and filing accurate notes, closing and reviewing files, maintaining databases and version control.
Back to Duty
K9: awareness of the commercial or economic drivers of an organisation such as time recording, billing processes and financial efficiency.
Back to Duty
K10: awareness of cybersecurity vulnerabilities in an organisation and steps that can be taken to mitigate those risks.
Back to Duty
K11: organisational data and information security standards, policies and procedures relevant to data management activities including legal requirements relating to the use of data, risks to confidentiality of data posed by and to stakeholder's actions.
Back to Duty
K12: the impact of diversity and inclusion such as on teamwork, stakeholder relationships and organisational strategies.
Back to Duty
K13: fundamentals of the requirements for acting in the best interest of the client to protect clients and limit liability for negligence such as identifying and acting for vulnerable clients.
Back to Duty
K14: fundamentals of anti-money laundering regulations in relation to legal transactions including personal and professional liability.
Back to Duty
K15: fundamentals of administering client accounts including the principles of time-recording and charging fee structures.
Back to Duty
K16: the activities of their occupation which contribute to their ‘professional carbon footprint’ and steps that can be taken to reduce it.
Back to Duty
K17: principles of digital tools and software such as case management systems, databases and online drafting software.
Back to Duty
S1: assist in administering procedures using most effective channels to progress caseloads.
Back to Duty
S2: conduct legal research using selected sources such as legal databases.
Back to Duty
S3: solve legal technical problems within their remit and escalating as needed.
Back to Duty
S4: present findings from legal research in line with organisational expectations.
Back to Duty
S5: assist in applying the principles of Law to stakeholder cases.
Back to Duty
S6: assist with legal matters and transactions within the organisation.
Back to Duty
S7: communicate using plain English to provide clarification and explanation of the legal process and standard legal terms.
Back to Duty
S8: organise and administer workflow such as legal files, case management and accounting systems to progress work within service level expectations.
Back to Duty
S9: carry out file management activities such as prepare and collate bundles, take and file accurate notes, close and review files, maintain databases and version control.
Back to Duty
S10: use a range of digital tools and technologies, for example to draft legal documents, conduct legal research, carry out data analysis and collaborate with others.
Back to Duty
S11: apply fraud protection measures and cyber security procedures in relation to transactions, keeping up to date with approaches.
Back to Duty
S12: undertake activities to ensure a clear picture of a stakeholder’s needs and risks throughout legal transactions.
Back to Duty
S13: assess risks and benefits to the stakeholder of different options and making recommendations to senior team members to ensure that they work in the stakeholders’ best interests.
Back to Duty
B1: Ethical and Professional - adheres to professional codes of conduct in legal activities and relationships with others.
Back to Duty
B2: Problem Solving - generates solutions to legal problems, considering different options and identifying when to escalate when problems are outside their remit.
Back to Duty
B3: Customer Service Mindset - provides a bespoke, productive and positive customer experience.
Back to Duty
B4: Growth Mindset - committed to Continuous Professional Development.
Back to Duty
B5: Collaborative and inclusive – respects diversity of thought and experience to work with stakeholders and team members.
Back to Duty
This standard aligns with the following professional recognition:
V1.3
This document explains the requirements for end-point assessment (EPA) for the paralegal apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Paralegal apprentices, their employers and training providers should read this document.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must select an approved EPAO from the Education and Skills Funding Agency’s Register of end-point assessment organisations (RoEPAO).
A full-time apprentice typically spends 24 months on-programme (this means in training before the gateway) working towards competence as a paralegal. All apprentices must spend at least 12 months on-programme. All apprentices must complete the required amount of off-the-job training specified by the apprenticeship funding rules.
This EPA has 2 assessment methods.
The grades available for each assessment method are:
Assessment method 1 - professional discussion underpinned by a portfolio:
Assessment method 2 - project report with presentation, questions and answers:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
|
On-programme - typically 24 months
|
The apprentice must complete training to develop the knowledge, skills and behaviours (KSBs) of the occupational standard. The apprentice must complete training towards English and maths qualifications in line with the apprenticeship funding rules. The apprentice must compile a portfolio of evidence. |
|---|---|
|
End-point assessment gateway
|
The employer must be content that the apprentice is working at or above the occupational standard. The apprentice’s employer must confirm that they think the apprentice:
The apprentice must have achieved English and maths qualifications in line with the apprenticeship funding rules. For the professional discussion underpinned by a portfolio the apprentice must submit a portfolio of evidence. The apprentice must submit any policies and procedures as requested by the EPAO. |
|
End-point assessment - typically 3 months
|
Grades available for each assessment method: Professional Discussion underpinned by a portfolio
Project Report with presentation, questions and answers
Overall EPA and apprenticeship can be graded:
|
|
Professional recognition
|
This apprenticeship aligns with CILEX for CILEx Paralegal The apprenticeship will either wholly or partially satisfy the requirements for registration at this level. This apprenticeship aligns with National Association of Licensed Paralegals for Paralegal Technician The apprenticeship will either wholly or partially satisfy the requirements for registration at this level. |
|
Re-sits and re-takes
|
|
The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The EPAO should confirm the gateway requirements have been met and the EPA should start as quickly as possible.
The apprentice’s employer must confirm that they think their apprentice is working at or above the occupational standard. The apprentice will then enter the gateway. The employer may take advice from the apprentice's training provider(s), but the employer must make the decision.
The apprentice must meet the gateway requirements before starting their EPA.
These are:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship.
It should only contain evidence related to the KSBs that will be assessed by this assessment method.
It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs.
Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include:
This is not a definitive list, other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance (for example, witness statements) rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the discussion. The independent assessor should review the portfolio of evidence to prepare questions for the discussion. They are not required to provide feedback after this review.
The apprentice must submit any policies and procedures as requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
In the professional discussion, an independent assessor and apprentice have a formal two-way conversation. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.
This assessment method is being used because it will allow some KSBs which may not naturally occur in every workplace or may take too long to observe to be assessed and allow for the assessment of a disparate set of KSBs.
Professional discussion enables the apprentice to evidence a deeper level of competence and understanding making distinction level criteria available to them in assessment.
The professional discussion must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the professional discussion.
The purpose of the independent assessor's questions will be to explore evidence of competence against the KSBs mapped to this method and enable the apprentice to demonstrate distinction level competence.
The EPAO must give an apprentice 2 weeks' notice of the professional discussion.
The independent assessor must have at least 2 weeks to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the professional discussion.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.
The professional discussion must last for 60 minutes. The independent assessor can increase the time of the professional discussion by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 5 questions. The independent assessor must create their own questions in line with the EPAO’s training.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The professional discussion must take place in a suitable venue that meets the requirements of the EPAO (for example the EPAO’s or employer’s premises)
The professional discussion can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The professional discussion should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that independent assessors questions are refined and developed to a high standard.
The EPAO must ensure that apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the professional discussion underpinned by a portfolio:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
A project involves the apprentice completing a significant and defined piece of work that has a real business application and benefit. The project must start after the apprentice has gone through the gateway. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The project must meet the needs of the employer’s business and be relevant to the apprentice’s occupation and apprenticeship. The EPAO must refer to the grading descriptors to ensure that projects are pitched appropriately.
This assessment method has 2 components:
This assessment method is being used because the work of a paralegal is highly varied depending on the size of the organisation and the area(s) of law in which they work. Their role can vary widely making demonstration of the KSBs in these different contexts and so a broadly based project will enable apprentices across the legal sector to show the KSBs mapped to this method in the most relevant way
A project enables the employer to provide work from their day-to-day caseload that will enable delivery of a themed task for the apprentice to undertake within their workplace that will align to the KSBs and provide a consistent opportunity to demonstrate the KSBs mapped to this method and enable attainment of the highest grading.
The project report with presentation, questions and answers must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
The apprentice’s project can be based on any of the following:
The project and report must focus on conducting legal research to resolve an identified legal matter for a client or stakeholder in the apprentice's area of specialism. The research must include legislation and,or, case law.
The EPAO does not need to sign-off each project title before the project starts. The EPAO must instead provide detailed specifications. The specifications must detail what must be included in the project to allow an apprentice to evidence the KSBs mapped to this assessment method to the highest available grade. The EPAO must include suggested project titles to enable the employer to select a project that will meet the EPA’s requirements for their apprentice.
The project output must be in the form of a report.
The apprentice must start the project after the gateway. They must complete and submit the report to the EPAO by the end of 20 working days after gateway. The employer should ensure the apprentice has the time and resources, within this period, to plan and complete their project.
The apprentice may work as part of a team to complete the project which could include technical internal or external support. However, the project output must be the apprentice’s own work and reflective of their own role and contribution. The apprentice and their employer must confirm that the project output(s) is the apprentice’s own work when it is submitted.
The report must include at least:
Appendices
- Map of KSBs to assessment method.
- Legal sources used.
- Any supporting resources created such as spreadsheets.
The project report has a word count of 3000 words. A tolerance of 10% above or below the word count is allowed at the apprentice’s discretion. Appendices, references and diagrams are not included in this total. The project report must map, in an appendix, how it evidences the KSBs mapped to this assessment method.
In the presentation with questions the apprentice delivers a presentation to an independent assessor on their project report. This gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The apprentice must prepare and submit their presentation speaker notes and supporting materials for the presentation with questions and answers. The independent assessor must ask questions after the presentation. The presentations must include:
The apprentice must prepare and submit their presentation speaker notes and supporting materials to the EPAO at the same time as the report by the end of 20 working days after gateway.
The apprentice must notify the EPAO, at that point, of any technical requirements for the presentation. During the presentation, the apprentice must have access to:
The independent assessor must have at least 2 weeks to review the project output(s) and presentation speaker notes and supporting materials, to allow them to prepare questions.
The EPAO must give the apprentices at least 2 weeks notice of the presentation with questions.
The apprentice must deliver their presentation to the independent assessor on a one-to-one basis.
The purpose of the questions is to explore the apprentice's challenges in producing the outputs from the project, how they addressed them, any key learning points identified and assess competence against the KSBs mapped to this method.
The presentation and questions must last 25 minutes. This will typically include a presentation of 10 minutes and questioning lasting 15 minutes. The independent assessor can increase the total time of the presentation and questioning by up to 10%. This time is to allow the apprentice to complete their last point or respond to a question if necessary.
The independent assessor must ask at least 2 questions. They must create their own questions in-line with the EPAO’s training. Follow up questions are allowed where clarification is required.
The independent assessor must use the full time available for questioning. The independent assessor must make the grading decision. The project components must be assessed holistically by the independent assessor when they are deciding the grade.
The project components must be assessed holistically by the independent assessor when they are deciding the grade.
The independent assessor must keep accurate records of the assessment. They must record:
The presentation with questions must take place in a suitable venue that meets the requirements of the EPAO (for example the EPAO’s or employer’s premises).
The presentation with questions should take place in a quiet room, free from distractions and influence.
The presentation with questioning can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The EPAO must develop a purpose-built assessment specification. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting employers. The assessment specification must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
EPAO must produce the following materials to support the project report with presentation, questions and answers:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation, training, and moderation.
Fail - does not meet pass criteria
|
Theme
KSBs
|
Pass
Apprentices must demonstrate all the pass descriptors
|
Distinction
Apprentices must demonstrate all the pass descriptors and all of the distinction descriptors
|
|---|---|---|
|
Professionalism and Ethics
K5 K12 K13 K14 K16 B1 B5 |
Describes the impact of diversity and inclusion such as on teamwork, client relationships and organisational strategies and works collaboratively with stakeholders (K12, B5) Outlines the requirements for acting in the best interest of the client to protect clients and limit liability for negligence such as identifying and acting for vulnerable clients (K13) Summarises anti-money laundering regulations in relation to legal transactions including personal and professional liability (K14) Describes how their activities contribute to their ‘professional carbon footprint’ and the steps that can be taken to reduce it (K16) Explains how they ensure that they work in adherence with professional codes of conduct in legal activities and relationships with others and their relevance for service delivery. (K5, B1)
|
Evaluates how they work within professional codes of conduct in legal activities and relationships with others (K5, B1) |
|
Administration
K7 K8 K11 K15 K17 S1 S8 S9 |
Describes approaches to drafting legal documents including clarity and precision of language. (K7) Describes how they assist in administering procedures using most effective channels to progress caseloads. (S1) Describes how they use the principles of workload management including the preparation and collation of bundles, taking and filing accurate notes, closing and reviewing files, case management, accounting systems, maintaining databases and version control to progress work within service level expectations. (K8, S8, S9) Explains organisational data and information security standards, policies and procedures relevant to data management activities including legal requirements relating to the use of data, risks to confidentiality of data posed by and to stakeholder’s actions. (K11) Explains the fundamentals of administering client accounts including principles of time-recording and charging fee structures. (K15) Outlines the principles of digital tools and software such as case management systems, databases and online drafting software. (K17)
|
Evaluates approaches to workload management including the preparation and collation of bundles, taking and filing accurate notes, closing and reviewing files, case management, accounting systems, maintaining databases and version control to progress work within service level expectations (K8, S8, S9)
|
|
Business Awareness
K9 |
Outlines the commercial drivers of an organisation such as time recording and billing processes (K9)
|
N/A |
|
Legal Context
K3 S6 B3 |
Outlines the wider English legal landscape including how legislation is made; the role of common law; the courts and tribunal system; and key personnel. (K3) Describes how they assist with legal matters and transactions within the organisation providing a positive stakeholder experience.(S6,B3)
|
N/A |
Fail - does not meet pass criteria
|
Theme
KSBs
|
Pass
Apprentices must demonstrate all the pass descriptors
|
Distinction
Apprentices must demonstrate all the pass descriptors and all of the distinction descriptors
|
|---|---|---|
|
Research
K4 K10 S2 S4 S11 S12 |
Demonstrates their approach to legal research including using selected sources, the use of digital resources and research tools. (K4, S2) Demonstrates awareness of cybersecurity vulnerabilities in an organisation and steps that can be taken to mitigate those risks including the application of fraud protection measures and cyber security procedures in relation to transactions. (K10, S11) Demonstrates how they present findings from legal research in line with organisational expectations. (S4) Demonstrates how they undertake activities to ensure a clear picture of a stakeholder’s needs and risks throughout legal transactions. (S12) |
Evaluates their approach to legal research including the use of digital resources and research tools, challenges faced and how they were addressed. (K4, S2) Evaluates how they present findings from legal research in line with organisational expectations. (S4) |
|
Data
K6 S10 |
Describes and demonstrates approaches to data analysis and digital tools to conduct legal research. (K6,S10)
|
Evaluates their use of a range of digital tools and technologies to conduct legal research. (K6,S10) |
|
Problem Solving
K1 K2 S3 S5 S7 S13 B2 B4 |
Explains the fundamentals of legal and regulatory liabilities with regards to the client and organisation to ensure compliance with all professional obligations. (K1) Explains the Law and practice relevant to the project. (K2) Demonstrates how they solve legal technical problems, escalating as needed and showing a Growth Mindset. (S3, B4) Demonstrates how they assist in applying the principles of Law to stakeholder cases. (S5) Demonstrates how they communicate using plain English to provide clarification and explanation of the legal process and standard legal terms. (S7) Demonstrates how they identify risks and benefits to the stakeholder of different options, evidence and making recommendations to senior team members to ensure that they work in the stakeholders’ best interests, generating solutions to legal problems and identifying when to escalate when problems are outside their remit. (S13, B2)
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Evaluates how they solve legal technical problems within their remit and escalating as needed. (S3) Evaluates how they identify risks and benefits to the stakeholder of different options and making recommendations to senior team members to ensure that they work in the stakeholders’ best interests (S13) |
Performance in the EPA determines the apprenticeship grade of:
An independent assessor must individually grade the: professional discussion underpinned by a portfolio, project report with presentation and questions and answers in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one or more assessment methods, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall EPA merit, the apprentice must achieve a pass in either the Professional Discussion or the Case Study and a distinction in either the Professional Discussion or the Case Study. To achieve an overall EPA distinction, the apprentice must achieve a distinction in both assessment methods.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
| Professional Discussion underpinned by a portfolio | Project Report with presentation, questions and answers | Overall Grading |
|---|---|---|
| Any grade | Fail | Fail |
| Fail | Any grade | Fail |
| Pass | Pass | Pass |
| Distinction | Pass | Merit |
| Pass | Distinction | Merit |
| Distinction | Distinction | Distinction |
If the apprentice fails one or more assessment methods they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does.
The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and EPAO agree the timescale for a re-sit or re-take. A re-sit is typically taken within 1 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 2 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
The apprentice will get a maximum EPA grade of distinction for a re-sit or re-take.
| Roles | Responsibilities |
|---|---|
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Apprentice |
As a minimum, the apprentice should:
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Employer |
As a minimum, the apprentice's employer must:
Post-gateway, the employer must:
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EPAO |
As a minimum, the EPAO must:
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Independent assessor |
As a minimum, an independent assessor must:
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Training provider |
As a minimum, the training provider must:
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The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to how the EPAO ensures valid, consistent and reliable EPA decisions. The EPAO must adhere to the requirements within the roles and responsibilities section:
The EPAO must also:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship aligns with:
CILEX for CILEx Paralegal
National Association of Licensed Paralegals for Paralegal Technician
| Knowledge | Assessment methods |
|---|---|
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K1
Fundamentals of legal and regulatory liabilities with regards to the client and organisation to ensure compliance with all professional obligations. Back to Grading |
Project Report with presentation, questions and answers |
|
K2
The Law and practice relevant to the work undertaken by the team in which the apprentice works such as advocacy and mediation; commercial, corporate and business; contracts and dispute resolution; conveyancing and property; crime; employment law; criminal and civil litigation; matrimonial and family law; will drafting, probate and administration of estates. Back to Grading |
Project Report with presentation, questions and answers |
|
K3
Fundamentals of the wider English legal landscape, including how legislation is made; the role of common law; the courts and tribunal system; and key personnel. Back to Grading |
Professional Discussion underpinned by a portfolio |
|
K4
Approaches to legal research including the use of digital resources and research tools. Back to Grading |
Project Report with presentation, questions and answers |
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K5
Principles of ethical and professional frameworks and their relevance for service delivery. Back to Grading |
Professional Discussion underpinned by a portfolio |
|
K6
Approaches to data analysis and digital tools, such as spreadsheets, in arriving at loss of earnings for clients, valuations of property or estate values for probate for example. Back to Grading |
Project Report with presentation, questions and answers |
|
K7
Approaches to drafting legal documents including clarity and precision of language. Back to Grading |
Professional Discussion underpinned by a portfolio |
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K8
Principles of workload management including the preparation and collation of bundles, taking and filing accurate notes, closing and reviewing files, maintaining databases and version control. Back to Grading |
Professional Discussion underpinned by a portfolio |
|
K9
Awareness of the commercial or economic drivers of an organisation such as time recording, billing processes and financial efficiency. Back to Grading |
Professional Discussion underpinned by a portfolio |
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K10
Awareness of cybersecurity vulnerabilities in an organisation and steps that can be taken to mitigate those risks. Back to Grading |
Project Report with presentation, questions and answers |
|
K11
Organisational data and information security standards, policies and procedures relevant to data management activities including legal requirements relating to the use of data, risks to confidentiality of data posed by and to stakeholder's actions. Back to Grading |
Professional Discussion underpinned by a portfolio |
|
K12
The impact of diversity and inclusion such as on teamwork, stakeholder relationships and organisational strategies. Back to Grading |
Professional Discussion underpinned by a portfolio |
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K13
Fundamentals of the requirements for acting in the best interest of the client to protect clients and limit liability for negligence such as identifying and acting for vulnerable clients. Back to Grading |
Professional Discussion underpinned by a portfolio |
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K14
Fundamentals of anti-money laundering regulations in relation to legal transactions including personal and professional liability. Back to Grading |
Professional Discussion underpinned by a portfolio |
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K15
Fundamentals of administering client accounts including the principles of time-recording and charging fee structures. Back to Grading |
Professional Discussion underpinned by a portfolio |
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K16
The activities of their occupation which contribute to their ‘professional carbon footprint’ and steps that can be taken to reduce it. Back to Grading |
Professional Discussion underpinned by a portfolio |
|
K17
Principles of digital tools and software such as case management systems, databases and online drafting software. Back to Grading |
Professional Discussion underpinned by a portfolio |
| Skill | Assessment methods |
|---|---|
|
S1
Assist in administering procedures using most effective channels to progress caseloads. Back to Grading |
Professional Discussion underpinned by a portfolio |
|
S2
Conduct legal research using selected sources such as legal databases. Back to Grading |
Project Report with presentation, questions and answers |
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S3
Solve legal technical problems within their remit and escalating as needed. Back to Grading |
Project Report with presentation, questions and answers |
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S4
Present findings from legal research in line with organisational expectations. Back to Grading |
Project Report with presentation, questions and answers |
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S5
Assist in applying the principles of Law to stakeholder cases. Back to Grading |
Project Report with presentation, questions and answers |
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S6
Assist with legal matters and transactions within the organisation. Back to Grading |
Professional Discussion underpinned by a portfolio |
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S7
Communicate using plain English to provide clarification and explanation of the legal process and standard legal terms. Back to Grading |
Project Report with presentation, questions and answers |
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S8
Organise and administer workflow such as legal files, case management and accounting systems to progress work within service level expectations. Back to Grading |
Professional Discussion underpinned by a portfolio |
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S9
Carry out file management activities such as prepare and collate bundles, take and file accurate notes, close and review files, maintain databases and version control. Back to Grading |
Professional Discussion underpinned by a portfolio |
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S10
Use a range of digital tools and technologies, for example to draft legal documents, conduct legal research, carry out data analysis and collaborate with others. Back to Grading |
Project Report with presentation, questions and answers |
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S11
Apply fraud protection measures and cyber security procedures in relation to transactions, keeping up to date with approaches. Back to Grading |
Project Report with presentation, questions and answers |
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S12
Undertake activities to ensure a clear picture of a stakeholder’s needs and risks throughout legal transactions. Back to Grading |
Project Report with presentation, questions and answers |
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S13
Assess risks and benefits to the stakeholder of different options and making recommendations to senior team members to ensure that they work in the stakeholders’ best interests. Back to Grading |
Project Report with presentation, questions and answers |
| Behaviour | Assessment methods |
|---|---|
|
B1
Ethical and Professional - adheres to professional codes of conduct in legal activities and relationships with others. Back to Grading |
Professional Discussion underpinned by a portfolio |
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B2
Problem Solving - generates solutions to legal problems, considering different options and identifying when to escalate when problems are outside their remit. Back to Grading |
Project Report with presentation, questions and answers |
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B3
Customer Service Mindset - provides a bespoke, productive and positive customer experience. Back to Grading |
Professional Discussion underpinned by a portfolio |
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B4
Growth Mindset - committed to Continuous Professional Development. Back to Grading |
Project Report with presentation, questions and answers |
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B5
Collaborative and inclusive – respects diversity of thought and experience to work with stakeholders and team members. Back to Grading |
Professional Discussion underpinned by a portfolio |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
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Professionalism and Ethics
K5 K12 K13 K14 K16 B1 B5 |
principles of ethical and professional frameworks and their relevance for service delivery. (K5) the impact of diversity and inclusion such as on teamwork, stakeholder relationships and organisational strategies. (K12) fundamentals of the requirements for acting in the best interest of the client to protect clients and limit liability for negligence such as identifying and acting for vulnerable clients. (K13) fundamentals of anti-money laundering regulations in relation to legal transactions including personal and professional liability. (K14) the activities of their occupation which contribute to their ‘professional carbon footprint’ and steps that can be taken to reduce it. (K16) |
None |
Ethical and Professional - adheres to professional codes of conduct in legal activities and relationships with others. (B1) Collaborative and inclusive – respects diversity of thought and experience to work with stakeholders and team members. (B5) |
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Administration
K7 K8 K11 K15 K17 S1 S8 S9 |
approaches to drafting legal documents including clarity and precision of language. (K7) principles of workload management including the preparation and collation of bundles, taking and filing accurate notes, closing and reviewing files, maintaining databases and version control. (K8) organisational data and information security standards, policies and procedures relevant to data management activities including legal requirements relating to the use of data, risks to confidentiality of data posed by and to stakeholder's actions. (K11) fundamentals of administering client accounts including the principles of time-recording and charging fee structures. (K15) principles of digital tools and software such as case management systems, databases and online drafting software. (K17) |
assist in administering procedures using most effective channels to progress caseloads. (S1) organise and administer workflow such as legal files, case management and accounting systems to progress work within service level expectations. (S8) carry out file management activities such as prepare and collate bundles, take and file accurate notes, close and review files, maintain databases and version control. (S9) |
None |
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Business Awareness
K9 |
awareness of the commercial or economic drivers of an organisation such as time recording, billing processes and financial efficiency. (K9) |
None |
None |
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Legal Context
K3 S6 B3 |
fundamentals of the wider English legal landscape, including how legislation is made; the role of common law; the courts and tribunal system; and key personnel. (K3) |
assist with legal matters and transactions within the organisation. (S6) |
Customer Service Mindset - provides a bespoke, productive and positive customer experience. (B3) |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Research
K4 K10 S2 S4 S11 S12 |
approaches to legal research including the use of digital resources and research tools. (K4) awareness of cybersecurity vulnerabilities in an organisation and steps that can be taken to mitigate those risks. (K10) |
conduct legal research using selected sources such as legal databases. (S2) present findings from legal research in line with organisational expectations. (S4) apply fraud protection measures and cyber security procedures in relation to transactions, keeping up to date with approaches. (S11) undertake activities to ensure a clear picture of a stakeholder’s needs and risks throughout legal transactions. (S12) |
None |
|
Data
K6 S10 |
approaches to data analysis and digital tools, such as spreadsheets, in arriving at loss of earnings for clients, valuations of property or estate values for probate for example. (K6) |
use a range of digital tools and technologies, for example to draft legal documents, conduct legal research, carry out data analysis and collaborate with others. (S10) |
None |
|
Problem Solving
K1 K2 S3 S5 S7 S13 B2 B4 |
fundamentals of legal and regulatory liabilities with regards to the client and organisation to ensure compliance with all professional obligations. (K1) the Law and practice relevant to the work undertaken by the team in which the apprentice works such as advocacy and mediation; commercial, corporate and business; contracts and dispute resolution; conveyancing and property; crime; employment law; criminal and civil litigation; matrimonial and family law; will drafting, probate and administration of estates. (K2) |
solve legal technical problems within their remit and escalating as needed. (S3) assist in applying the principles of Law to stakeholder cases. (S5) communicate using plain English to provide clarification and explanation of the legal process and standard legal terms. (S7) assess risks and benefits to the stakeholder of different options and making recommendations to senior team members to ensure that they work in the stakeholders’ best interests. (S13) |
Problem Solving - generates solutions to legal problems, considering different options and identifying when to escalate when problems are outside their remit. (B2) Growth Mindset - committed to Continuous Professional Development. (B4) |
Contact us about this apprenticeship
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| 1.3 | Standard, End-point assessment plan and funding revised. | 30/06/2023 | Not set | Not set |
| 1.2 | The funding band for this standard has been reviewed as part of the apprenticeship funding band review. The new funding band is £8000 | 04/03/2019 | 29/06/2023 | Not set |
| 1.1 | End-point assessment plan revised | 01/06/2018 | 03/03/2019 | Not set |
| 1.0 | Retired | 01/06/2018 | 31/05/2018 | Not set |
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