This apprenticeship is in development and is subject to change

Why is this apprenticeship not ready for delivery?

An apprenticeship is only available for delivery when both the standard and assessment plan is approved and a funding band (core government contribution) has been assigned to the standard.

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If you'd like to get involved and contribute to the development of this apprenticeship, please read about developing standards and assessment plans. You can email the trailblazer contact using the details on this page.

Key information

  1. Status: In development
  2. Ticked Proposal approved
    Ticked Occupational standard approved
    Ticked End-point assessment plan approved
    Unticked Funding approved
  3. Reference: ST1326
  4. Version: 1.0
  5. Level: 3
  6. Typical duration to gateway: 42 months
  7. Typical EPA period: 6 months
  8. Route: Engineering and manufacturing
  9. Date updated: 26/06/2024
  10. Example progression routes:
  11. Review: this apprenticeship will be reviewed in accordance with our change request policy.
Print occupational standard

Details of the occupational standard

Occupation summary

This occupation is found in the aerospace, aviation, automotive, defence, logistics, pharmaceutical, energy, food and drink, and wider advanced manufacturing and engineering sectors which utilise automated equipment with integrated systems and interfaces, where the equipment contains a blend of technologies such as mechanical, electrical, electronic and control, and fluid power.

The broad purpose of the occupation is to ensure that plant and equipment perform to the required standard to facilitate targets regarding safety, quality, delivery, availability and cost within the aerospace, aviation, automotive, logistics, defence and wider advanced manufacturing and engineering sectors. Multi-skilled mechatronics maintenance technicians carry out a broad range of activities which may include installation, testing, fault finding, rectification, modifications and the on-going planned maintenance of complex automated equipment. This requires the application of a blend of skills, knowledge and occupational behaviours across the electrical, electronic, mechanical, fluid power and control systems disciplines. They prepare for the maintenance activity and inform stakeholders of work status. They also complete documentation, handover work, set up their work area and are required to be competent in safe engineering practices for their own safety and those around them. They may be required to work shifts, to work at height and in confined spaces, as well as dealing with equipment which may contain high voltages, high pressures, ionising radiation and other hazards.

In their daily work, an employee in this occupation interacts with a wide range of potential stake holders and others such as other technicians, engineering leaders, production operators, production leaders, business managers, customers, contractors, external agencies and members of the public. They may work in a range of environments including factories, hangers and workshops, as well as outside.

An employee in this occupation will be responsible for the quality and accuracy of the work they undertake within the limits of their personal authority, whilst complying with national and international legislation, civil or military regulatory and organisational requirements. All work must comply with health and safety legislation, environmental legislation and the employers own specific rules and guidance. They carry out complex maintenance activities on high value equipment across a wide range of equipment types and are responsible for the health and safety of themselves, their colleagues and others who may be affected by the work. They are required to complete tasks within defined timescales. They need to work autonomously, professionally and responsibly to regulatory and organisational requirements. Depending on the organisation they may be required to work on their own or as part of a team. They are responsible for the correct use and fitness for purpose of tools and equipment, and for maintaining their own continued professional development.

Typical job titles include:

Field service maintenance technician Maintenance team member Maintenance technician Mechatronics maintenance technician Mechatronics technician Multi-skilled site maintenance technician

Occupation duties

Duty KSBs

Duty 1 Accept responsibility for the task and complete any preparatory documentation or opening of electronic recording that may be required to commence the task.

K1 K2 K3 K5 K8 K9 K15 K17 K23 K25 K26 K27

S1 S2 S5 S7 S8 S10 S13 S20 S25

B3 B4 B5

Duty 2 Plan and prepare the maintenance activities to cause minimal disruption to normal working, agree planned actions and obtain any required permits or permissions required to carry out the task. Communicate and report issues affecting equipment availability that may impact on operations.

K1 K3 K4 K5 K8 K9 K10 K11 K18 K23 K26 K27 K28 K31 K35

S2 S3 S4 S5 S7 S10 S25

B3 B4 B5

Duty 3 Select, obtain and prepare all resources required to carry out the task for example: tools, materials, documentation, permits. Carry out pre-use checks of equipment, tools and other resources.

K6 K7 K8 K9 K15 K18 K22 K23 K26 K27

S2 S5 S6 S7 S8 S10 S25

B3 B4 B5

Duty 4 Set up safe systems of work ensuring that statutory regulations and organisational compliance requirements are met.

K7 K8 K9 K10 K11 K15 K23

S2 S7 S8 S9 S20

B4 B5

Duty 5 Manufacture, repair or refurbish components using a range of hand and machine tools.

K7 K8 K11 K21 K23 K26 K27 K34 K36

S6 S7 S10 S19

B3 B4 B5

Duty 6 Perform mechatronics maintenance activities ensuring all parts and consumables used in the maintenance activity comply with manufacturers specifications.

K2 K7 K8 K13 K14 K21 K23 K26 K27 K34 K35 K36

S3 S4 S6 S7 S9 S12 S14 S17 S19

B3 B4 B5

Duty 7 Revise, edit, update and store documentation. Comply with organisational policies and legislation regarding document and electronic storage.

K1 K3 K5 K15 K16 K17 K23 K25 K26 K27 K32

S1 S7 S8 S13 S15 S16 S19 S20

B3 B4 B5

Duty 8 Carry out planned preventative maintenance including functional, static and operational checks on complex equipment and assets.

K2 K6 K7 K8 K10 K13 K14 K18 K23 K26 K27 K35

S4 S6 S7 S9 S14 S15 S17 S19

B3 B4 B5

Duty 9 Apply condition monitoring techniques or use condition monitoring results (for example oil, vibration, thermal, NDT) to determine equipment condition.

K6 K7 K19 K20 K26 K27

S7 S16 S17 S19

B3 B4 B5

Duty 10 Use a range of test and measuring equipment (including both electrical and physical measures) and appropriate calculations required to carry out the task and to aid in fault diagnosis.

K2 K6 K7 K8 K12 K13 K14 K19 K21 K22 K23 K24 K26 K27 K30 K36

S1 S6 S7 S15 S18 S19 S28

B3 B4 B5

Duty 11 Return equipment to operational condition, re-connect any ancillary equipment and services, and carry out required functional, static, quality and operational checks to confirm equipment serviceability and fitness for purpose.

K2 K6 K7 K8 K10 K21 K23 K24 K25 K26 K27 K36

S6 S7 S11 S21 S22

B3 B4 B5

Duty 12 Restore workplace and leave in a safe condition. Hand over completed work to responsible parties confirming completion of maintenance activities.

K1 K5 K7 K8 K15 K23 K26 K27 K28

S3 S6 S7 S11 S13 S15 S21 S22 S25

B3 B4 B5

Duty 13 Carry out continuous improvement and identify possible opportunities for improvements and efficiencies which add value to business activities.

K16 K26 K27 K29 K30

S23 S24 S27

B2 B3 B4 B5

Duty 14 Communicate with stakeholders to achieve work goals.

K3 K4 K5 K15 K31 K32 K33

S1 S11 S20 S25 S26

B1 B4 B5

KSBs

Knowledge

K1: Information technology: spreadsheets, presentations, word processing, email and digital collaboration tools. Back to Duty

K2: The typical engineering problems which may arise within the maintenance environment. Back to Duty

K3: How to plan and communicate activities. Back to Duty

K4: Principles of equity, diversity, and inclusion in the workplace. Unconscious bias. Conscious inclusion. Back to Duty

K5: Fundamentals of engineering maintenance: documentation, safety checks, standard operating procedures, estimating planned equipment downtime, cost management and document validity. Back to Duty

K6: Engineering materials and consumables, their structure, properties and characteristics, how and why engineering materials can fail. Back to Duty

K7: Engineering standards and regulations requiring compliance in the engineering workplace: British Safety (BS) or European standards (EN) and wiring regulations. Back to Duty

K8: Health and safety regulations to include Health and Safety at Work Act 1974, Control of Substances Hazardous to Health (COSHH), Reporting Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), Safe Systems of Work, Risk Assessments, Manual Handling, Lifting Operations and Lifting Equipment Regulations (LOLER), working at height, personal protective equipment (PPE), Provisions and Use of Work Equipment Regulations (PUWER), Noise Regulations, Display Equipment Regulations, confined spaces, Dangerous substances and Explosive atmospheres regulations. Back to Duty

K9: Organisational safety compliance requirements: permits to work, risk assessment, method statements, near miss and accident reporting, hazard reduction hierarchy including use of PPE. Back to Duty

K10: Principles and procedures to identify and mitigate risks associated with electrical, mechanical, gas, air and fluids: isolation, dissipation of stored energy, lock off, tag out and verifying procedures. Back to Duty

K11: Principles and procedures to identify and mitigate hazards associated with work equipment: trailing leads or hoses, damaged tools and equipment, and damaged or poor fitting handles. Back to Duty

K12: Principles, techniques and processes of sensory testing: sight, touch and smell. Back to Duty

K13: Principles of mechanical, electrical, electronic, control, robotic and AI applications. Knowledge of key technologies, fluid power, hydraulic, electrical, electronic, programmable logic controller's (PLC's), robotics, mechanical, control systems and how these are combined in complex mechatronics systems. Back to Duty

K14: Fault finding techniques used in reactive maintenance on complex integrated systems: half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics. Back to Duty

K15: Documentation: validity, compliance, traceability and audit, approval and change management processes. Back to Duty

K16: Quality management systems and accreditations: ISO9001. Back to Duty

K17: Maintenance and storage of software programmes and back-up copies. Back to Duty

K18: Processes and techniques of planned and preventative maintenance activities. Principles of equipment selection and use and minimising down time. Back to Duty

K19: Principles, techniques and processes of non-destructive testing in a mechatronics maintenance environment. Back to Duty

K20: Condition monitoring methods and equipment used. How the information gained supports the planning of maintenance activities. Back to Duty

K21: Engineering, mathematical and scientific principles, methods and techniques used in the mechatronics maintenance environment: graphical expressions, symbols, formulae, units, measures, calculations and scaling. Back to Duty

K22: Principles of using and calibrating electrical and mechanical testing and measuring equipment. Back to Duty

K23: Types of engineering drawings and diagrams and their purpose. Back to Duty

K24: Principles, procedures and benefits of full operational and functional tests and checks on maintained, repaired and installed equipment. Back to Duty

K25: Principles, processes and importance of maintaining documentation: accuracy, engineering discipline and signatures. Back to Duty

K26: Environmental hazards that can arise from maintenance operations. Types of pollution and control measures: noise, smells, spills, and waste. Environmental permits. Waste Electrical and Electronic Equipment Directive (WEEE). Back to Duty

K27: Sustainability principles and processes: the 3 ‘R's’ (Reduce, Re-use, Recycle), segregation and disposal of waste and by-products. Back to Duty

K28: Principles and techniques of good housekeeping including '4S' and '5S'. Back to Duty

K29: Continuous improvement methods, concepts and techniques to collect and record data including graphical techniques. Back to Duty

K30: Data analysis principles used to identify trends and issues impacting operational performance. Back to Duty

K31: Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Back to Duty

K32: Written communication techniques. Plain English principles. Engineering terminology. Report writing. Back to Duty

K33: Non-verbal communication techniques: gestures, facial expressions, tone of voice and body language. Back to Duty

K34: Principles and techniques for manufacturing, repairing and refurbishing components using hand and machine tools. Back to Duty

K35: Principles and techniques of conducting initial assessment of equipment that requires maintenance. Back to Duty

K36: Techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems. Back to Duty

Skills

S1: Use information technology, for example to create documentation, communication and information management. Back to Duty

S2: Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals. Back to Duty

S3: Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements. Back to Duty

S4: Conduct initial assessment of equipment that requires maintenance. Back to Duty

S5: Formulate plans setting out the methodology of the maintenance activity including timescales and resources. Back to Duty

S6: Select, prepare and use material, consumables, tools and equipment. Back to Duty

S7: Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work. Back to Duty

S8: Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques. Back to Duty

S9: Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required. Back to Duty

S10: Manufacture, repair and refurbish components using hand and machine tools. Back to Duty

S11: Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner. Back to Duty

S12: Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems. Back to Duty

S13: Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes. Back to Duty

S14: Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems. Back to Duty

S15: Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team. Back to Duty

S16: Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions. Back to Duty

S17: Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations. Back to Duty

S18: Select, use and confirm calibration of electrical and mechanical testing and measuring equipment. Back to Duty

S19: Produce sketches or drawings to support maintenance activities. Back to Duty

S20: Communicate in writing. Prepare communications, documents and reports on technical matters. Back to Duty

S21: Segregate, separate and dispose of waste streams and by-products. Back to Duty

S22: Apply 4S or 5S principles of housekeeping to the work environment. Back to Duty

S23: Identify opportunities and make recommendations to improve operational performance. Back to Duty

S24: Apply continuous improvement techniques. Back to Duty

S25: Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment. Back to Duty

S26: Follow equity, diversity and inclusion procedures. Back to Duty

S27: Carry out and record planned and unplanned learning and development activities. Back to Duty

S28: Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics. Back to Duty

Behaviours

B1: Supportive of the needs and concerns of others, for example relating to diversity and inclusion. Back to Duty

B2: Committed to continued professional development (CPD) to maintain and enhance competence. Back to Duty

B3: Take personal responsibility for their own sustainable working practices. Back to Duty

B4: Take personal responsibility for and promote health and safety. Back to Duty

B5: Act in a professional manner. Back to Duty

Qualifications

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Other mandatory qualifications

Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge) or Pearson BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge)

Level: 3

Ofqual regulated

The apprentice must complete and pass one of the listed mandated qualifications.

Professional recognition

This standard aligns with the following professional recognition:

  • Institute of Engineering and Technology (IET) for Engineering Technician
  • Institution of Mechanical Engineers (IMechE) for Engineering Technician
Print EPA plan

End-point assessment plan

Introduction and overview

This document explains the requirements for end-point assessment (EPA) for the mechatronics maintenance technician apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.

Mechatronics Maintenance Technician apprentices, their employers and training providers should read this document.

A full-time mechatronics maintenance technician apprentice typically spends 42 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.

The EPA should be completed within an EPA period lasting typically 6 months.

The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.

An approved EPAO must conduct the EPA for this apprenticeship. Employers must work with the training provider to select an approved EPAO from the apprenticeship providers and assessment register (APAR).

In exceptional circumstances, where national security clearance and or restricted access, for example to normal working hours, exists to administer any of the assessment methods at an employer's site, the independent assessor must take advice from the EPAO on access arrangements, and how to record assessment evidence in line with the employer’s requirements. In these circumstances, any assessment materials relating to national security and commercial sensitivities must not be submitted to the EPAO.

This EPA has 2 assessment methods.

The grades available for each assessment method are below.

Assessment method 1 - observation with questions:

  • fail
  • pass

Assessment method 2 - interview underpinned by a portfolio of evidence:

  • fail
  • pass
  • distinction

The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:

  • fail
  • pass
  • distinction

EPA summary table

On-programme - typically 42 months

The apprentice must:

  • complete training to develop the knowledge, skills and behaviours (KSBs) outlined in this apprenticeship’s standard
  • complete training towards English and mathematics qualifications in line with the apprenticeship funding rules

  • compile a portfolio of evidence

  • complete training towards one of qualifications listed in the mechatronics maintenance technician apprenticeship standard

The qualification required is one of the below:

Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge) or Pearson BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge)

End-point assessment gateway

The apprentice’s employer must be content that the apprentice is occupationally competent.

The apprentice must:

  • confirm they are ready to take the EPA
  • have achieved English and mathematics qualifications in line with the apprenticeship funding rules

The apprentice must also pass one of the of the following mandated qualifications:

  • Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge) or Pearson BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge)

For the interview underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.

Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.

End-point assessment - typically 6 months

The grades available for each assessment method are below

Observation with questions:

  • fail

  • pass

Interview underpinned by a portfolio of evidence:

  • fail

  • pass

  • distinction

Overall EPA and apprenticeship can be graded:

    • fail
    • pass
    • distinction

Professional recognition

This apprenticeship aligns with:

  • Institute of Engineering and Technology (IET) for Engineering Technician

This apprenticeship aligns with:

  • Institution of Mechanical Engineers (IMechE) for Engineering Technician

Duration of end-point assessment period

The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 6 months.

The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.

EPA gateway

The apprentice’s employer must be content that the apprentice is occupationally competent. That is, they are deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.

The apprentice must meet the gateway requirements before starting their EPA.

They must:

  • confirm they are ready to take the EPA
  • have achieved English and mathematics qualifications in line with the apprenticeship funding rules

  • have passed one of the following mandatory qualifications: Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge) or Pearson BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge)

  • submit a portfolio of evidence for the interview underpinned by a portfolio of evidence

Portfolio of evidence requirements:

The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by the interview. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.

Evidence sources may include:

  • workplace documentation and records, for example:
  • workplace policies and procedures
  • witness statements
  • annotated photographs
  • video clips with a maximum total duration 10 minutes; the apprentice must be in view and identifiable

This is not a definitive list; other evidence sources can be included.

The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance, for example, witness statements, rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.

The EPAO should not assess the portfolio of evidence directly as it underpins the interview. The independent assessor should review the portfolio of evidence to prepare questions for the interview. They are not required to provide feedback after this review.

Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.

Order of assessment methods

The assessment methods can be delivered in any order.

The result of one assessment method does not need to be known before starting the next.

Observation with questions

Overview

In the observation with questions, an independent assessor observes the apprentice in their workplace and asks questions. The apprentice completes their day-to-day duties under normal working conditions. Simulation is not allowed. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.

Rationale

This assessment method is being used because:

  • this is a practical role
  • it can assess KSBs holistically
  • it should give employers assurance about an apprentice’s competence as it takes place in a real work setting
  • the familiar environment should allow the apprentice to perform at their best
  • it is cost effective, tasks completed during the observation should contribute to workplace productivity and it makes use of the employer’s resources and equipment

Delivery

The observation with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

An independent assessor must conduct and assess the observation with questions.

The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.

The EPAO must give the apprentice 2 weeks' notice of the observation with questions.

The observation must take 3 hours.

The independent assessor can increase the time of the observation with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.

The observation with questions cannot be split, except for comfort breaks or to allow the apprentice to move from one location to another. Such breaks will not count towards the total observed time.

The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.

The independent assessor must explain to the apprentice the format and timescales of the observation with questions before it starts. This does not count towards the assessment time.

The independent assessor should observe the following during the observation:

  • interpreting documentation
  • planning work
  • selecting consumables and materials
  • using tool and equipment
  • working safely
  • working sustainably
  • undertaking visual inspection and risk assessment
  • isolating equipment
  • carrying out planned or preventative maintenance
  • completing checks and testing
  • restoring the work area
  • completing documentation and handover of equipment

These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.

The independent assessor must ask questions.

The purpose of the questioning is to assess the level of competence against the KSBs and grading descriptors.

Questioning can occur during the observation. The time for questions asked during the observation is included in the overall assessment time. The independent assessor must ask at least 4 questions during the observation. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks rather than disrupting the apprentice’s flow. Follow-up questions are allowed where clarification is required. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.

The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the set number of questions for the observation with questions and should be kept to a minimum.

The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.

The independent assessor must make the grading decision. The independent assessor must assess the observation and responses to questions holistically when deciding the grade.

The independent assessor must keep accurate records of the assessment. They must record:

  • the KSBs observed
  • the apprentice’s answers to questions
  • the KSBs demonstrated in answers to questions
  • the grade achieved

Assessment location

The observation with questions must take place in the apprentice’s normal place of work for example, their employer’s premises or a customer’s premises. Equipment and resources needed for the observation must be confirmed to be available by the EPAO, who can liaise with the employer to provide these. They must be in good and safe working condition.

Questioning that occurs after the observation should take place in a suitable environment, for example a quiet room, free from distractions and influence.

Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.  

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must produce the following materials to support the observation with questions:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
  • EPA guidance for the apprentice and the employer

The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.

Interview underpinned by a portfolio of evidence

Overview

In the interview, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.

The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.

Rationale

This assessment method is being used because:

  • it assesses KSBs holistically and objectively
  • it allows for the assessment of KSBs that do not occur on a predictable or regular basis
  • it allows for assessment of responses where there are a range of potential answers
  • it can be conducted remotely, potentially reducing cost

Delivery

The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

An independent assessor must conduct and assess the interview.

The purpose is to assess the apprentice's competence against the following themes:

  • equity, diversity and inclusion
  • communication
  • information technology
  • continuous improvement
  • condition monitoring and testing
  • sustainability
  • work environment
  • maintenance activities
  • fault diagnosis and rectification
  • professional development
  • knowledge evidenced through the mandatory qualification

The EPAO must give an apprentice 2 weeks' notice of the interview.

The independent assessor must have at least 2 weeks to review the supporting documentation.

The apprentice must have access to their portfolio of evidence during the interview.

The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.

The interview must last for 60 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.

The independent assessor must ask at least 8 questions. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.

The apprentice may choose to end the assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end the assessment methods early, unless in an emergency. The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end the assessment early.

The independent assessor must make the grading decision.

The independent assessor must keep accurate records of the assessment. They must record:

  • the apprentice’s answers to questions
  • the KSBs demonstrated in answers to questions
  • the grade achieved 

Assessment location

The interview must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.

The interview can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.

The interview should take place in a quiet room, free from distractions and influence.

Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.

The EPAO must produce the following materials to support the interview underpinned by a portfolio of evidence:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
  • EPA guidance for the apprentice and the employer

The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.

Grading

Observation with questions

Theme
KSBs
Pass
Apprentices must demonstrate all of the pass descriptors
Preparation
K3 K5 K7 S2 S5 S6

Obtains, reads, and interprets task related documentation to meet the needs of the maintenance activity in line with employer's procedures. (S2)

Formulates a plan of work that sets out the methodology of the maintenance activity, including timescales and resources to meet the needs of the maintenance activity. (K3, K5, K7, S5)

Selects, prepares, and uses materials, consumables, tools and equipment to meet the needs of the maintenance activity in line with health and safety procedures. (S6)

Health and safety
K9 S7 B4

Takes personal responsibility for applying and promoting safe systems of work and complies with health and safety regulations and organisational requirements whilst meeting the needs of the maintenance activity. (K9, S7, B4)

Planned maintenance
K11 K18 K35 S4 S8 S9 S14

Conducts an initial assessment of the equipment to meet the needs of the maintenance activity. (K35, S4)

Applies dynamic risk assessment and hazard identification processes of the work environment and mitigates any risks in line with organisational policies to meet the needs of the maintenance activity. (K11, S8)

Applies isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required, in line with health and safety regulations and organisational policies to meet the needs of the maintenance activity. (S9)

Applies techniques and processes used in planned and preventative maintenance activities on engineered systems in line with schedules and procedures. Explains how long-term operational efficiency and effectiveness of equipment is maximised, and how downtime is minimised. (K18, S14)

Testing
K24 S15

Applies functional testing and checking techniques and processes after maintenance interventions in line with organisational procedures to meet the needs of the maintenance activity. (K24, S15)

Restoring the work area and documentation
K15 K25 S3 S11 B5

Records information and completes reporting and documentation requirements to meet the needs of the maintenance activity in line with legal, organisational and manufacturer’s requirements. (K15, K25, S3)

Acts in a professional manner restoring the workplace and completing a return of resources and consumables, and handover of equipment to the process owner on completion of the maintenance activity in line with organisational policies and procedures. (S11, B5)

Interview underpinned by a portfolio of evidence

Theme
KSBs
Pass
Apprentices must demonstrate all of the pass descriptors
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
Equity, diversity and inclusion
K4 S26 B1

Explains how they support the needs and concerns of others and follow equity, diversity, and inclusion procedures in line with organisational policies and procedures. (K4, S26, B1)

None.

Communication
K31 K32 K33 S20 S25

Explains how they communicate in writing by preparing technical reports and documents using engineering terminology to meet the needs of the work activity in line with legal and organisational procedures. (K32, S20)

Describes how they communicate with others verbally and apply non-verbal techniques to match their style to the audience. Explains how they negotiate with colleagues or stakeholders to overcome barriers in communication to complete work tasks. (K31, K33, S25)

None.

Information technology
K1 K17 S1 S13

Outlines how they use information technology to produce, maintain, update, record and store electronic documentation in line with legal and organisational requirements. (K1, K17, S1, S13)

None.

Continuous improvement
K16 K29 K30 S23 S24

Describes how they apply continuous improvement techniques to collect and record data including using graphical techniques. (K16, K29, S24)

Identifies opportunities and makes recommendations from data analysis to improve operational performance in line with organisational objectives. (K30, S23)

Explains how they have agreed and implemented a business improvement. (K29, K30, S23, S24)

 

Condition monitoring and testing
K12 K19 K20 S16

Explains how they apply techniques to complete either condition monitoring, non-destructive testing, or sensory testing, including recording their findings and taking necessary actions, to meet the needs of the mechatronic maintenance activity in line with organisational processes. (K12, K19, K20, S16)

Identifies opportunities to implement condition monitoring that increase equipment serviceability. (K20, S16)

Sustainability
K26 K27 S21 B3

Describes how they segregate, separate, and dispose of waste streams and by-products to support sustainability processes, taking responsibility for their own sustainable working practices in line with legal requirements and organisational policies. (K26, K27, S21, B3)

 

None.

 

Work environment
K28 S22

Describes how they apply techniques and principles of good housekeeping to the work environment, including '4S' or '5S', in line with organisational policies. (K28, S22)

 

Explains how they identify and implement housekeeping improvements in the work environment. (K28, S22)

Maintenance activities
K22 K34 S10 S17 S18 S19

Describes how they apply calculation techniques and produce sketches or drawings to support mechatronics maintenance activities in line with organisational and task requirements. (S17, S19)

Explains how they select, confirm calibration and use electrical and mechanical testing and measuring equipment to support mechatronic maintenance activities in line with organisational requirements. (K22, S18)

Explains how they manufacture, repair and refurbish components using hand and machine tools to meet the needs of the maintenance activity in line with organisational policy and procedures. (K34, S10)

None.

Fault diagnosis and rectification
K2 K6 K13 K14 K36 S12 S28

Describes how they apply techniques and processes to complete reactive maintenance and repair activities on complex engineered systems in line with organisational policy and procedures. (K2, K6, K13, K36, S12)

Explains how they apply fault finding techniques used in reactive maintenance on complex integrated systems including six point technique, function or performance testing, unit or component substitution and equipment diagnostics in line with organisational procedures. (K14, S28)

 

 

Explains how they identify reasons for faults recurring and outlines preventative actions in line with organisational policy and procedures. (K14, K36, S12, S28)

Professional development
S27 B2

Outlines the planned and unplanned learning and development activities they have carried out and shows a commitment to future continued professional development to maintain and enhance competence. (S27, B2)

Explains how they maintain and update a continued professional development plan or log. (S27)

 

Knowledge evidenced through the mandatory qualification
K8 K10 K21 K23

Achieved the Level 3 Diploma in Advanced Manufacturing Engineering (Development Knowledge) evidenced at the EPA gateway. (K8, K10, K21, K23) 

 

 

 

None.

Overall EPA grading

Performance in the EPA determines the overall grade of:

  • fail

  • pass

  • distinction

An independent assessor must individually grade the observation with questions and interview underpinned by a portfolio of evidence in line with this EPA plan.

The EPAO must combine the individual assessment method grades to determine the overall EPA grade.

If the apprentice fails one assessment method or more, they will be awarded an overall fail.

To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To gain an overall distinction, the apprentice must gain a distinction in the interview underpinned by a portfolio and a pass in the observation with questions.

Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.

Observation with questions Interview underpinned by a portfolio of evidence Overall Grading
Any grade Fail Fail
Fail Any grade Fail
Pass Pass Pass
Pass Distinction Distinction

Re-sits and re-takes

If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.

The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.

Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.

Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.

The apprentice will get a maximum EPA grade of if pass they need to re-sit or re-take one or more assessment methods, unless the EPAO determines there are exceptional circumstances.

Roles and responsibilities

Roles Responsibilities

Apprentice

As a minimum, the apprentice should:

  • complete on-programme training to meet the KSBs as outlined in the apprenticeship standard for a minimum of 12 months
  • complete the required amount of off-the-job training specified by the apprenticeship funding rules and as arranged by the employer and training provider
  • understand the purpose and importance of EPA
  • prepare for and undertake the EPA including meeting all gateway requirements

Employer

As a minimum, the apprentice's employer must:

  • select the training provider
  • work with the training provider to select the EPAO
  • work with the training provider, where applicable, to support the apprentice in the workplace and to provide the opportunities for the apprentice to develop the KSBs
  • arrange and support off-the-job training to be undertaken by the apprentice 
  • decide when the apprentice is working at or above the apprenticeship standard and is ready for EPA
  • ensure the apprentice is prepared for the EPA
  • ensure that all supporting evidence required at the gateway is submitted in line with this EPA plan
  • confirm arrangements with the EPAO for the EPA in a timely manner, including who, when, where
  • provide the EPAO with access to any employer-specific documentation as required for example, company policies
  • ensure that the EPA is scheduled with the EPAO for a date and time which allows appropriate opportunity for the apprentice to meet the KSBs
  • ensure the apprentice is given sufficient time away from regular duties to prepare for, and complete the EPA
  • ensure that any required supervision during the EPA period, as stated within this EPA plan, is in place
  • ensure the apprentice has access to the resources used to fulfil their role and carry out the EPA for workplace based assessments
  • remain independent from the delivery of the EPA
  • pass the certificate to the apprentice upon receipt

EPAO

As a minimum, the EPAO must:

  • conform to the requirements of this EPA plan and deliver its requirements in a timely manner
  • conform to the requirements of the apprenticeship provider and assessment register
  • conform to the requirements of the external quality assurance provider (EQAP)
  • understand the apprenticeship including the occupational standard and EPA plan
  • make all necessary contractual arrangements including agreeing the price of the EPA
  • develop and produce assessment materials including specifications and marking materials, for example mark schemes, practice materials, training material
  • maintain and apply a policy for the declaration and management of conflict of interests and independence. This must ensure, as a minimum, there is no personal benefit or detriment for those delivering the EPA or from the result of an assessment. It must cover:
    • apprentices
    • employers
    • independent assessors
    • any other roles involved in delivery or grading of the EPA
  • have quality assurance systems and procedures that ensure fair, reliable and consistent assessment and maintain records of internal quality assurance (IQA) activity for external quality assurance (EQA) purposes
  • appoint independent, competent, and suitably qualified assessors in line with the requirements of this EPA plan
  • appoint administrators, invigilators and any other roles where required to facilitate the EPA
  • deliver induction, initial and on-going training for all their independent assessors and any other roles involved in the delivery or grading of the EPA as specified within this EPA plan. This should include how to record the rationale and evidence for grading decisions where required
  • conduct standardisation with all their independent assessors before allowing them to deliver an EPA, when the EPA is updated, and at least once a year
  • conduct moderation across all of their independent assessors decisions once EPAs have started according to a sampling plan, with associated risk rating of independent assessors
  • monitor the performance of all their independent assessors and provide additional training where necessary
  • develop and provide assessment recording documentation to ensure a clear and auditable process is in place for providing assessment decisions and feedback to all relevant stakeholders
  • use language in the development and delivery of the EPA that is appropriate to the level of the apprenticeship
  • arrange for the EPA to take place in a timely manner, in consultation with the employer
  • provide information, advice, and guidance documentation to enable apprentices, employers and training providers to prepare for the EPA
  • confirm the gateway requirements have been met before they start the EPA for an apprentice
  • arrange a suitable venue for the EPA
  • maintain the security of the EPA including, but not limited to, verifying the identity of the apprentice, invigilation and security of materials
  • where the EPA plan permits assessment away from the workplace, ensure that the apprentice has access to the required resources and liaise with the employer to agree this if necessary
  • confirm the overall grade awarded
  • maintain and apply a policy for conducting appeals

Independent assessor

As a minimum, an independent assessor must:

  • be independent, with no conflict of interest with the apprentice, their employer or training provider, specifically, they must not receive a personal benefit or detriment from the result of the assessment
  • have, maintain and be able to evidence up-to-date knowledge and expertise of the occupation
  • have the competence to assess the EPA and meet the requirements of the IQA section of this EPA plan
  • understand the apprenticeship’s occupational standard and EPA plan
  • attend induction and standardisation events before they conduct an EPA for the first time, when the EPA is updated, and at least once a year
  • use language in the delivery of the EPA that is appropriate to the level of the apprenticeship
  • work with other personnel, where used, in the preparation and delivery of assessment methods
  • conduct the EPA to assess the apprentice against the KSBs and in line with the EPA plan
  • make final grading decisions in line with this EPA plan
  • record and report assessment outcome decisions
  • comply with the IQA requirements of the EPAO
  • comply with external quality assurance (EQA) requirements

Training provider

As a minimum, the training provider must:

  • conform to the requirements of the apprenticeship provider and assessment register
  • ensure procedures are in place to mitigate against any conflict of interest
  • work with the employer and support the apprentice during the off-the-job training to provide the opportunities to develop the KSBs as outlined in the occupational standard
  • deliver training to the apprentice as outlined in their apprenticeship agreement
  • monitor the apprentice’s progress during any training provider led on-programme learning
  • ensure the apprentice is prepared for the EPA
  • work with the employer to select the EPAO
  • advise the employer, upon request, on the apprentice’s readiness for EPA
  • ensure that all supporting evidence required at the gateway is submitted in line with this EPA plan
  • remain independent from the delivery of the EPA

Reasonable adjustments

The EPAO must have reasonable adjustments arrangements for the EPA.

This should include:

  • how an apprentice qualifies for a reasonable adjustment
  • what reasonable adjustments may be made

Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.

Special considerations

The EPAO must have special consideration arrangements for the EPA.

This should include:

  • how an apprentice qualifies for a special consideration
  • what special considerations will be given

Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.

Internal quality assurance

Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.

EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.

They must also appoint independent assessors who:

  • have recent relevant experience of the occupation or sector to at least occupational level 4 gained in the last 5 years or significant experience of the occupation or sector

Value for money

Affordability of the EPA will be aided by using at least some of the following:

  • utilising digital remote platforms to conduct applicable assessment methods
  • using the employer’s premises
  • conducting assessment methods on the same day

Professional recognition

This apprenticeship aligns with:

  • Institute of Engineering and Technology (IET) for Engineering Technician

This apprenticeship aligns with:

  • Institution of Mechanical Engineers (IMechE) for Engineering Technician

KSB mapping table

Knowledge Assessment methods
K1

Information technology: spreadsheets, presentations, word processing, email and digital collaboration tools.

Back to Grading
Interview underpinned by a portfolio of evidence
K2

The typical engineering problems which may arise within the maintenance environment.

Back to Grading
Interview underpinned by a portfolio of evidence
K3

How to plan and communicate activities.

Back to Grading
Observation with questions
K4

Principles of equity, diversity, and inclusion in the workplace. Unconscious bias. Conscious inclusion.

Back to Grading
Interview underpinned by a portfolio of evidence
K5

Fundamentals of engineering maintenance: documentation, safety checks, standard operating procedures, estimating planned equipment downtime, cost management and document validity.

Back to Grading
Observation with questions
K6

Engineering materials and consumables, their structure, properties and characteristics, how and why engineering materials can fail.

Back to Grading
Interview underpinned by a portfolio of evidence
K7

Engineering standards and regulations requiring compliance in the engineering workplace: British Safety (BS) or European standards (EN) and wiring regulations.

Back to Grading
Observation with questions
K8

Health and safety regulations to include Health and Safety at Work Act 1974, Control of Substances Hazardous to Health (COSHH), Reporting Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), Safe Systems of Work, Risk Assessments, Manual Handling, Lifting Operations and Lifting Equipment Regulations (LOLER), working at height, personal protective equipment (PPE), Provisions and Use of Work Equipment Regulations (PUWER), Noise Regulations, Display Equipment Regulations, confined spaces, Dangerous substances and Explosive atmospheres regulations.

Back to Grading
Interview underpinned by a portfolio of evidence
K9

Organisational safety compliance requirements: permits to work, risk assessment, method statements, near miss and accident reporting, hazard reduction hierarchy including use of PPE.

Back to Grading
Observation with questions
K10

Principles and procedures to identify and mitigate risks associated with electrical, mechanical, gas, air and fluids: isolation, dissipation of stored energy, lock off, tag out and verifying procedures.

Back to Grading
Interview underpinned by a portfolio of evidence
K11

Principles and procedures to identify and mitigate hazards associated with work equipment: trailing leads or hoses, damaged tools and equipment, and damaged or poor fitting handles.

Back to Grading
Observation with questions
K12

Principles, techniques and processes of sensory testing: sight, touch and smell.

Back to Grading
Interview underpinned by a portfolio of evidence
K13

Principles of mechanical, electrical, electronic, control, robotic and AI applications. Knowledge of key technologies, fluid power, hydraulic, electrical, electronic, programmable logic controller's (PLC's), robotics, mechanical, control systems and how these are combined in complex mechatronics systems.

Back to Grading
Interview underpinned by a portfolio of evidence
K14

Fault finding techniques used in reactive maintenance on complex integrated systems: half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics.

Back to Grading
Interview underpinned by a portfolio of evidence
K15

Documentation: validity, compliance, traceability and audit, approval and change management processes.

Back to Grading
Observation with questions
K16

Quality management systems and accreditations: ISO9001.

Back to Grading
Interview underpinned by a portfolio of evidence
K17

Maintenance and storage of software programmes and back-up copies.

Back to Grading
Interview underpinned by a portfolio of evidence
K18

Processes and techniques of planned and preventative maintenance activities. Principles of equipment selection and use and minimising down time.

Back to Grading
Observation with questions
K19

Principles, techniques and processes of non-destructive testing in a mechatronics maintenance environment.

Back to Grading
Interview underpinned by a portfolio of evidence
K20

Condition monitoring methods and equipment used. How the information gained supports the planning of maintenance activities.

Back to Grading
Interview underpinned by a portfolio of evidence
K21

Engineering, mathematical and scientific principles, methods and techniques used in the mechatronics maintenance environment: graphical expressions, symbols, formulae, units, measures, calculations and scaling.

Back to Grading
Interview underpinned by a portfolio of evidence
K22

Principles of using and calibrating electrical and mechanical testing and measuring equipment.

Back to Grading
Interview underpinned by a portfolio of evidence
K23

Types of engineering drawings and diagrams and their purpose.

Back to Grading
Interview underpinned by a portfolio of evidence
K24

Principles, procedures and benefits of full operational and functional tests and checks on maintained, repaired and installed equipment.

Back to Grading
Observation with questions
K25

Principles, processes and importance of maintaining documentation: accuracy, engineering discipline and signatures.

Back to Grading
Observation with questions
K26

Environmental hazards that can arise from maintenance operations. Types of pollution and control measures: noise, smells, spills, and waste. Environmental permits. Waste Electrical and Electronic Equipment Directive (WEEE).

Back to Grading
Interview underpinned by a portfolio of evidence
K27

Sustainability principles and processes: the 3 ‘R's’ (Reduce, Re-use, Recycle), segregation and disposal of waste and by-products.

Back to Grading
Interview underpinned by a portfolio of evidence
K28

Principles and techniques of good housekeeping including '4S' and '5S'.

Back to Grading
Interview underpinned by a portfolio of evidence
K29

Continuous improvement methods, concepts and techniques to collect and record data including graphical techniques.

Back to Grading
Interview underpinned by a portfolio of evidence
K30

Data analysis principles used to identify trends and issues impacting operational performance.

Back to Grading
Interview underpinned by a portfolio of evidence
K31

Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them.

Back to Grading
Interview underpinned by a portfolio of evidence
K32

Written communication techniques. Plain English principles. Engineering terminology. Report writing.

Back to Grading
Interview underpinned by a portfolio of evidence
K33

Non-verbal communication techniques: gestures, facial expressions, tone of voice and body language.

Back to Grading
Interview underpinned by a portfolio of evidence
K34

Principles and techniques for manufacturing, repairing and refurbishing components using hand and machine tools.

Back to Grading
Interview underpinned by a portfolio of evidence
K35

Principles and techniques of conducting initial assessment of equipment that requires maintenance.

Back to Grading
Observation with questions
K36

Techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems.

Back to Grading
Interview underpinned by a portfolio of evidence
Skill Assessment methods
S1

Use information technology, for example to create documentation, communication and information management.

Back to Grading
Interview underpinned by a portfolio of evidence
S2

Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals.

Back to Grading
Observation with questions
S3

Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements.

Back to Grading
Observation with questions
S4

Conduct initial assessment of equipment that requires maintenance.

Back to Grading
Observation with questions
S5

Formulate plans setting out the methodology of the maintenance activity including timescales and resources.

Back to Grading
Observation with questions
S6

Select, prepare and use material, consumables, tools and equipment.

Back to Grading
Observation with questions
S7

Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work.

Back to Grading
Observation with questions
S8

Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques.

Back to Grading
Observation with questions
S9

Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required.

Back to Grading
Observation with questions
S10

Manufacture, repair and refurbish components using hand and machine tools.

Back to Grading
Interview underpinned by a portfolio of evidence
S11

Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner.

Back to Grading
Observation with questions
S12

Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems.

Back to Grading
Interview underpinned by a portfolio of evidence
S13

Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes.

Back to Grading
Interview underpinned by a portfolio of evidence
S14

Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems.

Back to Grading
Observation with questions
S15

Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team.

Back to Grading
Observation with questions
S16

Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions.

Back to Grading
Interview underpinned by a portfolio of evidence
S17

Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations.

Back to Grading
Interview underpinned by a portfolio of evidence
S18

Select, use and confirm calibration of electrical and mechanical testing and measuring equipment.

Back to Grading
Interview underpinned by a portfolio of evidence
S19

Produce sketches or drawings to support maintenance activities.

Back to Grading
Interview underpinned by a portfolio of evidence
S20

Communicate in writing. Prepare communications, documents and reports on technical matters.

Back to Grading
Interview underpinned by a portfolio of evidence
S21

Segregate, separate and dispose of waste streams and by-products.

Back to Grading
Interview underpinned by a portfolio of evidence
S22

Apply 4S or 5S principles of housekeeping to the work environment.

Back to Grading
Interview underpinned by a portfolio of evidence
S23

Identify opportunities and make recommendations to improve operational performance.

Back to Grading
Interview underpinned by a portfolio of evidence
S24

Apply continuous improvement techniques.

Back to Grading
Interview underpinned by a portfolio of evidence
S25

Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment.

Back to Grading
Interview underpinned by a portfolio of evidence
S26

Follow equity, diversity and inclusion procedures.

Back to Grading
Interview underpinned by a portfolio of evidence
S27

Carry out and record planned and unplanned learning and development activities.

Back to Grading
Interview underpinned by a portfolio of evidence
S28

Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics.

Back to Grading
Interview underpinned by a portfolio of evidence
Behaviour Assessment methods
B1

Supportive of the needs and concerns of others, for example relating to diversity and inclusion.

Back to Grading
Interview underpinned by a portfolio of evidence
B2

Committed to continued professional development (CPD) to maintain and enhance competence.

Back to Grading
Interview underpinned by a portfolio of evidence
B3

Take personal responsibility for their own sustainable working practices.

Back to Grading
Interview underpinned by a portfolio of evidence
B4

Take personal responsibility for and promote health and safety.

Back to Grading
Observation with questions
B5

Act in a professional manner.

Back to Grading
Observation with questions

Mapping of KSBs to grade themes

Observation with questions

KSBS GROUPED BY THEME Knowledge Skills Behaviour
Preparation
K3 K5 K7
S2 S5 S6

How to plan and communicate activities. (K3)

Fundamentals of engineering maintenance: documentation, safety checks, standard operating procedures, estimating planned equipment downtime, cost management and document validity. (K5)

Engineering standards and regulations requiring compliance in the engineering workplace: British Safety (BS) or European standards (EN) and wiring regulations. (K7)

Obtain, read and interpret task related documentation, such as work instructions, quality control documents, drawings, operation manuals, specifications and service manuals. (S2)

Formulate plans setting out the methodology of the maintenance activity including timescales and resources. (S5)

Select, prepare and use material, consumables, tools and equipment. (S6)

None

Health and safety
K9
S7
B4

Organisational safety compliance requirements: permits to work, risk assessment, method statements, near miss and accident reporting, hazard reduction hierarchy including use of PPE. (K9)

Comply with health and safety regulations and organisational requirements applicable in the workplace. For example, COSHH, PUWER, LOLER, PPE and applying safe systems of work. (S7)

Take personal responsibility for and promote health and safety. (B4)

Planned maintenance
K11 K18 K35
S4 S8 S9 S14

Principles and procedures to identify and mitigate hazards associated with work equipment: trailing leads or hoses, damaged tools and equipment, and damaged or poor fitting handles. (K11)

Processes and techniques of planned and preventative maintenance activities. Principles of equipment selection and use and minimising down time. (K18)

Principles and techniques of conducting initial assessment of equipment that requires maintenance. (K35)

Conduct initial assessment of equipment that requires maintenance. (S4)

Apply dynamic risk assessment, hazard identification and risk mitigation principles and techniques. (S8)

Apply isolation principles and techniques to equipment undergoing maintenance, including dissipation of stored energies as required. (S9)

Apply techniques and processes used in planned and preventative maintenance activities on engineered systems such as electrical, electronic, mechanical, fluid power and control systems. (S14)

None

Testing
K24
S15

Principles, procedures and benefits of full operational and functional tests and checks on maintained, repaired and installed equipment. (K24)

Apply functional testing and checking techniques and processes after maintenance interventions, and handover to the operational team. (S15)

None

Restoring the work area and documentation
K15 K25
S3 S11
B5

Documentation: validity, compliance, traceability and audit, approval and change management processes. (K15)

Principles, processes and importance of maintaining documentation: accuracy, engineering discipline and signatures. (K25)

Record information for example job sheets, risk assessments, equipment service records, test results, handover documents and manufacturers' documentation, asset management records, work sheets, checklists, waste environmental records and any legal reporting requirements. (S3)

Restore the workplace on completion of the maintenance activity. Handover resources, consumables and equipment to process owner. (S11)

Act in a professional manner. (B5)

Interview underpinned by a portfolio of evidence

KSBS GROUPED BY THEME Knowledge Skills Behaviour
Equity, diversity and inclusion
K4
S26
B1

Principles of equity, diversity, and inclusion in the workplace. Unconscious bias. Conscious inclusion. (K4)

Follow equity, diversity and inclusion procedures. (S26)

Supportive of the needs and concerns of others, for example relating to diversity and inclusion. (B1)

Communication
K31 K32 K33
S20 S25

Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. (K31)

Written communication techniques. Plain English principles. Engineering terminology. Report writing. (K32)

Non-verbal communication techniques: gestures, facial expressions, tone of voice and body language. (K33)

Communicate in writing. Prepare communications, documents and reports on technical matters. (S20)

Communicate with others verbally. Negotiate with colleagues or stakeholders. For example, to access equipment or arrange access to equipment. (S25)

None

Information technology
K1 K17
S1 S13

Information technology: spreadsheets, presentations, word processing, email and digital collaboration tools. (K1)

Maintenance and storage of software programmes and back-up copies. (K17)

Use information technology, for example to create documentation, communication and information management. (S1)

Produce, maintain, update, record and store documentation including electronic items such as PLC and robot programmes. (S13)

None

Continuous improvement
K16 K29 K30
S23 S24

Quality management systems and accreditations: ISO9001. (K16)

Continuous improvement methods, concepts and techniques to collect and record data including graphical techniques. (K29)

Data analysis principles used to identify trends and issues impacting operational performance. (K30)

Identify opportunities and make recommendations to improve operational performance. (S23)

Apply continuous improvement techniques. (S24)

None

Condition monitoring and testing
K12 K19 K20
S16

Principles, techniques and processes of sensory testing: sight, touch and smell. (K12)

Principles, techniques and processes of non-destructive testing in a mechatronics maintenance environment. (K19)

Condition monitoring methods and equipment used. How the information gained supports the planning of maintenance activities. (K20)

Apply techniques and processes used in condition monitoring, non-destructive or sensory testing. Record findings and take necessary actions. (S16)

None

Sustainability
K26 K27
S21
B3

Environmental hazards that can arise from maintenance operations. Types of pollution and control measures: noise, smells, spills, and waste. Environmental permits. Waste Electrical and Electronic Equipment Directive (WEEE). (K26)

Sustainability principles and processes: the 3 ‘R's’ (Reduce, Re-use, Recycle), segregation and disposal of waste and by-products. (K27)

Segregate, separate and dispose of waste streams and by-products. (S21)

Take personal responsibility for their own sustainable working practices. (B3)

Work environment
K28
S22

Principles and techniques of good housekeeping including '4S' and '5S'. (K28)

Apply 4S or 5S principles of housekeeping to the work environment. (S22)

None

Maintenance activities
K22 K34
S10 S17 S18 S19

Principles of using and calibrating electrical and mechanical testing and measuring equipment. (K22)

Principles and techniques for manufacturing, repairing and refurbishing components using hand and machine tools. (K34)

Manufacture, repair and refurbish components using hand and machine tools. (S10)

Apply calculation techniques such as, feeds, speeds, tolerances, electrical calculations using Ohms law, power calculations and cable sizing calculations. (S17)

Select, use and confirm calibration of electrical and mechanical testing and measuring equipment. (S18)

Produce sketches or drawings to support maintenance activities. (S19)

None

Fault diagnosis and rectification
K2 K6 K13 K14 K36
S12 S28

The typical engineering problems which may arise within the maintenance environment. (K2)

Engineering materials and consumables, their structure, properties and characteristics, how and why engineering materials can fail. (K6)

Principles of mechanical, electrical, electronic, control, robotic and AI applications. Knowledge of key technologies, fluid power, hydraulic, electrical, electronic, programmable logic controller's (PLC's), robotics, mechanical, control systems and how these are combined in complex mechatronics systems. (K13)

Fault finding techniques used in reactive maintenance on complex integrated systems: half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics. (K14)

Techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems. (K36)

Apply the techniques and processes used in reactive maintenance and repair activities on complex engineered systems such as electrical, electronic, mechanical, fluid power and control systems. (S12)

Apply fault finding techniques used in reactive maintenance on complex integrated systems including half split, input output, six point technique, function or performance testing, unit or component substitution and equipment diagnostics. (S28)

None

Professional development

S27
B2

None

Carry out and record planned and unplanned learning and development activities. (S27)

Committed to continued professional development (CPD) to maintain and enhance competence. (B2)

Knowledge evidenced through the mandatory qualification
K8 K10 K21 K23

Health and safety regulations to include Health and Safety at Work Act 1974, Control of Substances Hazardous to Health (COSHH), Reporting Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR), Safe Systems of Work, Risk Assessments, Manual Handling, Lifting Operations and Lifting Equipment Regulations (LOLER), working at height, personal protective equipment (PPE), Provisions and Use of Work Equipment Regulations (PUWER), Noise Regulations, Display Equipment Regulations, confined spaces, Dangerous substances and Explosive atmospheres regulations. (K8)

Principles and procedures to identify and mitigate risks associated with electrical, mechanical, gas, air and fluids: isolation, dissipation of stored energy, lock off, tag out and verifying procedures. (K10)

Engineering, mathematical and scientific principles, methods and techniques used in the mechatronics maintenance environment: graphical expressions, symbols, formulae, units, measures, calculations and scaling. (K21)

Types of engineering drawings and diagrams and their purpose. (K23)

None

None

Employers involved in creating the standard: Gatwick Airport Ltd, JLR, Toyota, Dematic, MOD (RAF Ground Trades), MOD (Submarine servicing and overhaul), BMW, Britvic, JCB, Rolls Royce, Babcock, Perkins, Teledyne, Siemens, Nissan, Lander, Ford, The Royal Mail, MOD (REME), MOD (Defence Laboratories)

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