We use cookies to provide social media features and to analyse our traffic. See more about our use of cookies.

Institute for Apprenticeships and Technical Education logo

Low carbon heating technician

This apprenticeship is in development and is subject to change

Why is this apprenticeship not ready for delivery?

An apprenticeship is only available for delivery when both the standard and assessment plan is approved and a funding band (core government contribution) has been assigned to the standard.

How can I get involved?

If you'd like to get involved and contribute to the development of this apprenticeship, please read about developing standards and assessment plans. You can email the trailblazer contact using the details on this page.

Key information

  1. Status: In development
  2. Ticked Proposal approved
    Ticked Occupational standard approved
    Ticked End-point assessment plan approved
  3. Reference: ST1020
  4. Level: 3
  5. Typical duration to gateway: 36 months
  6. Typical EPA period: 4 months
  7. Route: Construction and the built environment
  8. Date updated: 30/11/2022
  9. Review:

    This apprenticeship standard will be reviewed after three years

Print occupational standard

Details of the occupational standard

Occupation summary

This occupation is found in the Building Services Sector of the Construction Industry.

The broad purpose of the occupation is to plan, select and size, install, commission, service and maintain (including fault finding, diagnosis and repair) zero carbon central heating and hot water systems in buildings including dwellings and industrial and commercial premises. Zero carbon heat sources may include but are not limited to Ground and Air Source Heat Pumps and Solar Thermal Collectors. The occupation includes work on both new build and existing properties and typically involves the installation, service, fault finding and repair of zero carbon heating and hot water appliances, storage vessels, pipework, heat emitters and associated components and their mechanical and electrical control systems.

In their daily work, an employee in this occupation interacts with customers and end users, and as such requires a high level of customer service. The role is physical in nature and involves the manual handling of heavy equipment, working at height and in confined spaces.

An employee in this occupation will be responsible for working both independently with a minimum of supervision and also as a member of a team involving close liaison and cooperation with site and line management, colleagues and other trades.

Typical job titles include:

Heat pump installer/technician/engineer Green leaf Renewable heating installer/technician/engineer Green leaf Solar thermal installer/technician/engineer Green leaf

Occupation duties

Duty KSBs

Duty 1 Plan low carbon heating and hot water systems to meet customers’ needs and in accordance with manufacturers guidance, regulatory requirements and industry recognised standards and procedures.

K1 K2 K5 K6 K8 K9 K10 K12 K24 K25

S1 S2 S3 S4 S13 S14 S15

B1 B2 B3 B4 B5 B6

Duty 2 Select and size low carbon heating and hot water systems to meet customers’ needs and in accordance with manufacturers guidance, regulatory requirements and industry recognised standards and procedures.

K1 K2 K5 K6 K8 K9 K10 K21 K25

S1 S2 S13 S14 S15

B1 B2 B3 B4 B5 B6

Duty 3 Carry out preparatory work for the Installation of low carbon heating and hot water systems.

K1 K2 K3 K5 K6 K8 K9 K10 K12 K24

S1 S2 S3 S4 S14

B1 B2 B3 B4 B5 B6

Duty 4 Install low carbon heating and hot water systems in accordance with design criteria, manufacturers guidance, regulatory requirements and industry recognised standards and procedures.

K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K12 K25

S1 S2 S5 S7 S14

B1 B2 B3 B4 B5 B6

Duty 5 Test and commission low carbon heating and hot water system installations in accordance with manufacturers guidance, regulatory requirements and industry recognised standards and procedures.

K1 K2 K4 K5 K6 K7 K8 K9 K10 K11 K13

S1 S2 S6 S8 S14

B1 B2 B3 B4 B5 B6

Duty 6 Carry out appropriate handover procedures for low carbon heating and hot water systems to customers and or end users including the provision of written information, diagrammatic information, verbal information and demonstration regarding the systems operation and use.

K1 K2 K5 K6 K7 K8 K9 K10 K25

S1 S2 S6 S8 S14 S15

B1 B2 B3 B4 B5 B6

Duty 7 Carry out routine service and maintenance procedures on low carbon heating and hot water systems.

K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K16 K17 K18 K19 K20 K25 K26

S1 S2 S9 S10 S14 S15

B1 B2 B3 B4 B5 B6

Duty 8 Perform fault finding, diagnosis and rectification procedures on low carbon heating and hot water systems.

K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K17 K19 K20 K26

S1 S2 S9 S10 S14 S15

B1 B2 B3 B4 B5 B6

Duty 9 Decommission heating and hot water systems.

K1 K2 K5 K6 K7 K8 K9 K10 K14 K15 K17

S1 S2 S11 S12 S14

B1 B2 B3 B4 B5 B6

Duty 10 Conform to all health, safety and welfare in the workplace requirements.

K1 K3 K4 K5 K6 K7 K8 K9 K10 K11 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26

S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15

B1 B2 B3 B4 B5 B6


KSBs

Knowledge

K1: Health and safety legislation, approved codes of practice and guidance and safe working practices applicable to work in the building services and wider construction industry. Back to Duty

K2: Principles of sustainability, energy efficiency, reuse of materials and recycling. Principles of control and management of emissions and waste. Efficient use of resources and legislation. Back to Duty

K3: Common installation practices and techniques used in the installation and maintenance of low carbon heating and hot water systems (air source, water source and ground source heat pumps, solar thermal systems, unvented hot water systems, connections to cold water systems, lower temperature wet central heating). Back to Duty

K4: Scientific and mechanical principles applicable to how low carbon heating, cooling and hot water systems work, including coefficient of performance (COP) and seasonal performance factor (SPF). Back to Duty

K5: Roles and responsibilities of persons within the low carbon heating and hot water systems industry and related trades. Back to Duty

K6: Legislative requirements and sources of information applicable to low carbon heating and hot water system installation, service and repair. Back to Duty

K7: Communication techniques used with different audiences. Back to Duty

K8: Layout features, working principles and legislative requirements of cold water systems connected to low carbon heating and hot water systems. Back to Duty

K9: Layout features and working principles of low carbon heating and hot water systems. Back to Duty

K10: Sustainability: sources of renewable and non-renewable energy, current energy efficiency advice and guidance, UN Sustainability Development Goals, decarbonisation. Back to Duty

K11: Testing and commissioning practices and techniques applicable to low carbon heating and hot water systems. Back to Duty

K12: Installation practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems. Back to Duty

K13: Testing and commissioning practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems. Back to Duty

K14: Decommissioning practices applicable to heating and hot water systems including limitations to operative competence with regard to other fuel systems supply, components and appliances. Back to Duty

K15: Decommissioning practices of electrical and electronic control systems applicable to heating and hot water systems. Back to Duty

K16: Routine service and maintenance practices and techniques applicable to low carbon heating and hot water systems. Back to Duty

K17: F-Gas regulations: purpose and application Back to Duty

K18: Routine service and maintenance practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems. Back to Duty

K19: Fault finding, diagnosis and rectification practices and techniques applicable to low carbon heating and hot water systems. Back to Duty

K20: Fault finding, diagnosis and rectification practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems including safe isolation procedures. Back to Duty

K21: Planning, sizing and selecting practices for low carbon heating and hot water systems and components. Back to Duty

K22: Processes and procedures of electrical supply and control systems applicable to low carbon heating and hot water systems and work including limits to operative competence. Back to Duty

K23: Well-being: mental and physical health considerations in self and others and how to access support. Impact of mental health on the construction industry. Back to Duty

K24: Risk assessments, method statements and work programmes: production methods and requirements. Back to Duty

K25: Collaborative working, relationship management with clients and stakeholders and mutual problem-solving techniques. Back to Duty

K26: Electrical safety: working with electricals in low carbon heating and hot water systems. Understanding limits of competence, what not to do, and when to engage a competent electrician, as well as other trades. Back to Duty

Skills

S1: Operate in a safe working manner by complying with health and safety legislation, approved codes of practice and guidance and applying safe working practices. Back to Duty

S2: Apply environmental and sustainability principles. Back to Duty

S3: Produce work programmes for tasks within low carbon heating and hot water industry. Back to Duty

S4: Produce risk assessments and method statements for the low carbon heating and hot water systems work. Back to Duty

S5: Install, low carbon heating and hot water systems. Back to Duty

S6: Test, commission and handover low carbon heating and hot water systems, including providing operational advice. Back to Duty

S7: Install electrical and electronic control systems applicable to low carbon heating and hot water systems. Back to Duty

S8: Test and commission electrical and electronic control systems applicable to low carbon heating and hot water systems. Back to Duty

S9: Service, maintain, diagnose faults and rectify low carbon heating and hot water systems, including safe isolation of supply. Back to Duty

S10: Perform routine service, maintenance, fault diagnosis and rectification procedures and techniques on electrical and electrical control systems applicable to low carbon heating and hot water systems including carrying out safe isolation procedures. Back to Duty

S11: Decommission heating and hot water systems. Back to Duty

S12: Decommission electrical and electrical control systems applicable to heating and hot water systems. Back to Duty

S13: Plan, size and select low carbon heating and hot water systems. Back to Duty

S14: Communicate with others verbally and in writing. Back to Duty

S15: Works collaboratively with clients or stakeholders to solve problems. Back to Duty

Behaviours

B1: Takes personal responsibility for and promotes health and safety. Back to Duty

B2: Considers the environment and sustainability. Back to Duty

B3: Collaborates and promotes teamwork. Back to Duty

B4: Takes responsibility for completing work. Back to Duty

B5: Supports an inclusive culture. Back to Duty

B6: Committed to continued professional development (CPD). Back to Duty


Qualifications

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Print EPA plan

End-point assessment plan

Introduction and overview

This document explains the requirements for end-point assessment (EPA) for the low carbon heating technician apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.

Low carbon heating technician apprentices, their employers and training providers should read this document.

An approved EPAO must conduct the EPA for this apprenticeship. Employers must select an approved EPAO from the Education and Skills Funding Agency’s Register of end-point assessment organisations (RoEPAO).

A full-time apprentice typically spends 36 months on-programme (this means in training before the gateway) working towards competence as a low carbon heating technician. All apprentices must spend at least 12 months on-programme. All apprentices must complete the required amount of off-the-job training specified by the apprenticeship funding rules.

This EPA has 3 assessment methods.

The grades available for each assessment method are:



Assessment method 1 - practical assessment with questions:









Assessment method 2 - professional interview underpinned by a portfolio of evidence:









Assessment method 3 - multiple-choice test:









The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:











EPA summary table

On-programme (typically 36 months)
The apprentice must complete training to develop the knowledge, skills and behaviours (KSBs) of the occupational standard.

The apprentice must complete training towards English and maths qualifications in line with the apprenticeship funding rules.

The apprentice must compile a portfolio of evidence.

End-point assessment gateway
The employer must be content that the apprentice is working at or above the occupational standard.

The apprentice’s employer must confirm that they think the apprentice:

  • is working at or above the occupational standard as a low carbon heating technician
  • has the evidence required to pass the gateway and is ready to take the EPA

The apprentice must have achieved English and maths qualifications in line with the apprenticeship funding rules.

For the professional interview underpinned by a portfolio of evidence the apprentice must submit a portfolio of evidence.

For the practical assessment with questions the EPAO must discuss with the employer the types of low carbon heating and hot water systems installed and serviced by the apprentice in the workplace in the normal course of the role. The EPAO will then use this information to select an appropriate assessment task from a bank of tasks. It is recommended the tasks are developed in consultation with employers. The apprentice and employer are not to be told the specific low carbon heating and hot water system(s) that will be installed and serviced in advance of the assessment.

The apprentice must submit any policies and procedures as requested by the EPAO.

End-point assessment (typically 4 months)
Grades available for each assessment method:

Practical assessment with questions

  • fail
  • pass
  • distinction

Professional interview underpinned by a portfolio of evidence

  • fail
  • pass
  • distinction

Multiple-choice test

  • fail
  • pass
  • distinction

Overall EPA and apprenticeship can be graded:

    • fail
    • pass
    • merit
    • distinction
Re-sits and re-takes



  • Re-take and re-sit grade cap: pass
  • Re-sit timeframe: typically 4 months
  • Re-take timeframe: typically 6 months

Duration of end-point assessment period

The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 4 months.

The EPAO should confirm the gateway requirements have been met and the EPA should start as quickly as possible.

EPA gateway

The apprentice’s employer must confirm that they think their apprentice is working at or above the occupational standard. The apprentice will then enter the gateway. The employer may take advice from the apprentice's training provider(s), but the employer must make the decision.

The apprentice must meet the gateway requirements before starting their EPA.

These are:

  • achieved English and maths qualifications in line with the apprenticeship funding rules
  • for the practical assessment with questions the EPAO must discuss with the employer the types of low carbon heating and hot water systems installed and serviced by the apprentice in the workplace in the normal course of the role. The EPAO will then use this information to select an appropriate assessment task from a bank of tasks. It is recommended the tasks are developed in consultation with employers. The apprentice and employer are not to be told the specific low carbon heating and hot water system(s) that will be installed and serviced in advance of the assessment
  • for the professional interview underpinned by a portfolio of evidence the apprentice must submit a portfolio of evidence

Portfolio of evidence requirements:

The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by this assessment method. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.

Evidence sources may include:

  • workplace documentation and records
  • workplace policies and procedures
  • witness statements
  • annotated photographs
  • video clips (maximum total duration 10 minutes); the apprentice must be in view and identifiable

This is not a definitive list; other evidence sources can be included.

The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance (for example, witness statements) rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.

The EPAO should not assess the portfolio of evidence directly as it underpins the interview. The independent assessor should review the portfolio of evidence to prepare questions for the interview. They are not required to provide feedback after this review.

The apprentice must submit any policies and procedures as requested by the EPAO.

Order of assessment methods

The assessment methods can be delivered in any order.

The rationale is that the outcome of one assessment method does not need to be known before starting the next.

Practical assessment with questions

Overview

In a practical assessment with questions, an independent assessor observes the apprentice completing a task or series of tasks set by the EPAO. The EPAO decides where it takes place. The assessment environment must closely relate to the apprentice’s natural working environment. This allows the apprentice to demonstrate the KSBs mapped to this assessment method. 

Rationale

  • while this occupation involves practical tasks best assessed through observation on-the-job, the opportunity to demonstrate the transferable skills required may be limited in a real work context due to accessibility and scheduling issues
  • a practical assessment has been selected as this enables all apprentices to have the same opportunity to demonstrate their competence against the KSBs
  • questioning allows for the assessment of the breadth and depth of underpinning knowledge against the grading descriptors
  • it is a holistic assessment method

Delivery

The practical assessment with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

An independent assessor must conduct and assess the practical assessment with questions.

The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.

The EPAO must give an apprentice 2 weeks notice of the practical assessment with questions.

The practical assessment with questions must take 29 hours.

The independent assessor can increase the time of the practical assessment with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.

The practical assessment with questions may take place in parts but must be completed over 5 working day(s). A working day is typically considered to be 7.5 hours long. The reason for this split is to provide sufficient time for the apprentice to complete all elements of the practical assessment.

EPAOs must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations during the working day.

The independent assessor must explain to the apprentice the format and timescales of the practical assessment with questions before it starts. This does not count towards the assessment time.

The independent assessor must observe the following during the practical assessment:

Component 1 – Installation (Typically 24 hours)

The apprentice will be provided with a written brief detailing a customer's low carbon heating and hot water installation specification. The specification will include a low carbon heating and hot water system, that could include but is not limited to:

  • ground source heat pump
  • air source heat pump
  • water source heat pump
  • solar thermal system

The apprentice will carry out planning and installation practices, including the following:

  • compliance with health and safety regulations
  • production of a work programme, risk assessment and method statement
  • planning, sizing and selecting the system
  • installing the system
  • testing and commissioning the system
  • conducting a customer handover

The independent assessor will play the role of the customer when the apprentice conducts the customer handover.

Component 2 – Maintenance (Typically 5 hours)

The independent assessor will pre-install two commonly found faults on a low carbon heating and hot water installation that could include but is not limited to:

  • ground source heat pump
  • air source heat pump
  • water source heat pump
  • solar thermal system

The apprentice will carry out maintenance practices on the low carbon heating and hot water installation, including the following:

  • safe isolation of electrical supply
  • compliance with health and safety regulations
  • servicing the system
  • diagnosis of a minimum of two commonly found faults (for example, wrong pipe size, wrong type of insulation, etc.)
  • rectification of two commonly found faults

These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.

The independent assessor must ask questions. The purpose of the independent assessor's questions is to explore aspects of the KSBs not demonstrated in the practical assessment and show depth of understanding.

Questioning can occur both during and after the practical assessment. The time for questioning is included in the overall assessment time. The independent assessor must ask at least 5 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in-line with the EPAO’s training.

The independent assessor can ask follow-up questions to clarify answers given by the apprentice. These questions are in addition to the above set number of questions for the practical assessment with questions and should be kept to a minimum.

The independent assessor must keep accurate records of the assessment. They must record:

  • the KSBs observed
  • the apprentice’s answers to questions
  • KSBs demonstrated in answers to questions
  • the grade achieved

The independent assessor must make the grading decision. The practical assessment and responses to questions must be assessed holistically by the independent assessor when they are deciding the grade. 

Assessment location

The practical assessment with questions will take place in a simulated environment selected by the EPAO (for example the EPAO’s or employer’s premises). The simulated environment must relate to the apprentice’s natural work environment. Equipment and resources needed for the practical assessment with questions must be provided by the EPAO, who can liaise with the employer to provide these.



Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.  

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.

The EPAO must produce the following materials to support the practical assessment with questions:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
  • EPA guidance for the apprentice and the employer

Professional interview underpinned by a portfolio of evidence

Overview

In the interview, an independent assessor asks the apprentice questions. The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this EPA method.

Rationale

  • it allows for testing of responses where there are a range of potential answers that cannot be tested through the multiple-choice test
  • it can be conducted remotely, potentially reducing cost
  • it allows for assessment of KSBs that do not occur on a predictable or regular basis

Delivery

The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

An independent assessor must conduct and assess the interview.

The purpose of the independent assessor's questions will be to draw out contextualised examples relating to the KSBs allocated to this assessment method.

The EPAO must give an apprentice 2 weeks notice of the interview.

The independent assessor must have at least 2 week(s) to review the supporting documentation.

The apprentice must have access to their portfolio of evidence during the interview.

The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however the portfolio of evidence is not directly assessed.

The interview must last for 75 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.

The independent assessor must ask at least 8 questions. Follow-up questions are allowed where clarification is required. The independent assessor must use the questions from their EPAO’s question bank or create their own questions in-line with the EPAO’s training.

The independent assessor must make the grading decision. The independent assessor must keep accurate records of the assessment. They must record:

  • the apprentice’s answers to questions
  • the KSBs demonstrated in answers to questions
  • the grade achieved 

Assessment location

The interview must take place in a suitable venue selected by the EPAO (for example the EPAO’s or employer’s premises).

The interview can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.

The interview should take place in a quiet room, free from distractions and influence.

Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.  

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must ensure that apprentice has a different set of questions in the case of re-sits or re-takes.

The EPAO must produce the following materials to support the professional interview underpinned by a portfolio of evidence:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
  • EPA guidance for the apprentice and the employer

The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation, training, and moderation.

Multiple-choice test

Overview

In the test, the apprentice answers questions in a controlled and invigilated environment. It gives the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method.

Rationale

This assessment method is being used because:

  • it allows for the efficient testing of knowledge where there is an objectively correct answer
  • it allows for larger volumes of apprentices to be assessed at one time

Delivery

The test must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

The multiple-choice test can be computer based.

The multiple-choice test must consist of 40 multiple-choice questions.

Multiple-choice questions must have four options, including one correct answer.

The apprentice must be given at least 2 weeks notice of the date and time of the multiple-choice test.

Test administration

The apprentice must have 60 minutes to complete the test.

The multiple-choice test is closed book which means that the apprentice cannot refer to reference books or materials whilst taking the test.

The multiple-choice test must be taken in the presence of an invigilator under the responsibility of the EPAO.

The EPAO must have an invigilation policy setting out how the multiple-choice test must be conducted. It must state the ratio of apprentices to invigilators for the setting and allow the test to take place in a secure way.

The EPAO is responsible for the security of the multiple-choice test including the arrangements for on-line testing. The EPAO must ensure that their security arrangements maintain the validity and reliability of the multiple-choice test.

Marking

The multiple-choice test must be marked by an independent assessor or marker employed by the EPAO. They must follow a marking scheme produced by the EPAO. Marking by computer is allowed where question type supports this.

A correct answer gets 1 mark.

Any incorrect or missing answers get zero marks.

The EPAO is responsible for overseeing the marking of the multiple-choice test. The EPAO must ensure standardisation and moderation of multiple-choice test.

Assessment location

The apprentice must take the multiple-choice test in a suitably controlled and invigilated environment that is a quiet room, free from distractions and influence. The EPAO must check the venue is suitable.

The multiple-choice test may take place remotely if the appropriate technology and systems are in place to prevent malpractice. The EPAO must ensure invigilation of the apprentice for example with, and not limited to, 360-degree cameras and screen sharing facilities.

Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.  

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must ensure that apprentice has a different set of questions in the case of re-sits or re-takes.

The EPAO must produce the following materials to support the multiple-choice test:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • test specification
    • sample test and mark schemes
    • live tests and mark schemes
    • question bank
  • EPA guidance for the apprentice and the employer

The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation, training, and moderation.

Grading

Practical assessment with questions

Fail - does not meet pass criteria

Theme
KSBs
Pass
Apprentices must demonstrate all of the pass descriptors
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
Health and Safety
S1 B1

Prioritises and promotes health and safety by applying safe working practices and complying with health and safety regulations and approved codes of practice throughout the practical tasks, ensuring the working environment is safe for themselves and others. (S1, B1) 

 

 

Explains the benefits for individuals and the business of compliance with health and safety regulations and procedures and the consequences of non-compliance. (S1)

Planning for installation
K21 K24 S3 S4 S13

Produces a work programme in line with the installation specification, manufacturer instructions and installation time. Produces a method statement and risk assessment reflective of the installation specification, manufacturers guidance and recommended control measures. (K24, S3, S4)

Plans, sizes and selects a suitable carbon heating and hot water system in line with the installation specification, manufacturer guidance and legislative requirements. (K21, S13)

 

 

 

 

Justifies the control measures chosen to minimise hazards and risks during the work programme. (S4)

Installation and testing
K11 S5 S6 B4

Applies techniques to install, test and commission the selected low carbon heating and hot water system in line with manufacturer guidance, legislative requirements and the programme of work. Hands over the installation and provides operational advice in line with manufacturer operational instructions. (K11, S5, S6, B4) 

 

Justifies the use of installation, testing and commissioning techniques to ensure the system is operating at maximum efficiency. (K11, S5, S6)

 

Service and maintenance
K16 K19 S9

Applies techniques to perform routine servicing, maintenance, fault diagnosis, and fault rectification on a low carbon heating and hot water system. Ensures the safe isolation of the electrical supply and the work is carried out in line with manufacturer guidance and legislative requirements. (K16, K19, S9)

Justifies the diagnostic methods they use in the identification and resolution of faults. (K19, S9)

Professional interview underpinned by a portfolio of evidence

Fail - does not meet pass criteria

Theme
KSBs
Pass
Apprentices must demonstrate all of the pass descriptors
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
Environment and sustainability
K2 S2 B2

Describes how they consider and apply environmental and sustainability principles in their work. Explains how they apply the principles in line with organisational procedures, regulations and standards on energy efficiency, material reuse, recycling, and management of emissions and waste. (K2, S2, B2)

Justifies the need to apply environmental and sustainability principles to the industry and their work. (K2, S2)

Electrical and electronic control systems
K12 K13 K18 K20 K22 S7 S8 S10

Describes how they follow processes and apply techniques to install, test and commission electrical and electronic control systems applicable to low carbon heating and hot water systems, whilst working within the limits of their own competence. Explains how they carry out the work in line with manufacturer guidance and legislative requirements. (K12, K13, K22, S7, S8)

Describes how they apply techniques to carry out routine servicing, fault diagnosis, fault rectification and maintenance, on electrical and electronic control systems applicable to low carbon heating and hot water systems. Explains how they safely isolate the supply and carry out the work in line with manufacturer guidance and legislative requirements. (K18, K20, S10)

None.

 

 

 

Decommissioning
K14 K15 S11 S12

Describes how they apply techniques to decommission low carbon heating and hot water systems, in line with legislative requirements. Explains the limitations of their competence when decommissioning alternative fuel systems, components and appliances. (K14, S11)

Describes how they apply techniques to decommission electrical and electronic control systems applicable to low carbon heating and hot water systems in line with legislative requirements. (K15, S12)

 

 

Justifies the importance of following legislative requirements when decommissioning low carbon heating and hot water systems, and the consequences of not doing so. (K14, S11)

Communication and collaboration
K7 K25 S14 S15 B3 B5

Describes how they communicate with others using verbal and written techniques suitable for the context and how they adapt their style of communication to suit the audience. (K7, S14)

Describes how they work collaboratively and promote teamwork with stakeholders or clients to solve problems. Explains how they are supportive of the needs and concerns of others, especially where this relates to diversity and inclusion. (K25, S15, B3, B5)

Justifies the use of collaborative, relationship management and problem-solving techniques when managing client or stakeholder contact and describes the impact this can have on the organisation. (K25, S15)

CPD and well-being
K23 B6

Explains the learning they have completed and recorded to support competence in their role, showing a commitment to future CPD. (B6)

Explains the mental and physical health considerations in self and others and how to access support. Explains how mental health can impact the construction industry. (K23)

 

 

 

 

 

 

 

None.

Multiple-choice test

Grade Minimum marks required Maximum marks required
Fail 0 27
Pass 28 34
Distinction 35 40

Overall EPA grading

Performance in the EPA determines the apprenticeship grade of:

    • fail
    • pass
    • merit
    • distinction

An independent assessor must individually grade the: practical assessment with questions and professional interview underpinned by a portfolio of evidence in line with this EPA plan.

The EPAO must combine the individual assessment method grades to determine the overall EPA grade.

If the apprentice fails one or more assessment methods, they will be awarded an overall fail. 

To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall EPA distinction, the apprentice must achieve a distinction in all three assessment methods. To achieve an overall EPA merit, the apprentice must achieve a distinction in the practical assessment and one other assessment method, as well as a pass in the remaining assessment method.

Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.

Practical assessment with questions Professional interview underpinned by a portfolio of evidence Multiple-choice test Overall Grading
Distinction Distinction Distinction Distinction
Distinction Distinction Pass Merit
Distinction Pass Distinction Merit
Pass Distinction Distinction Pass
Distinction Pass Pass Pass
Pass Distinction Pass Pass
Pass Pass Distinction Pass
Pass Pass Pass Pass
Fail Any grade Any grade Fail
Any grade Fail Any grade Fail
Any grade Any grade Fail Fail

Re-sits and re-takes

If the apprentice fails one or more assessment methods they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does.

The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.

The employer and EPAO agree the timescale for a re-sit or re-take. A re-sit is typically taken within 4 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.



Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.

Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.

The apprentice will get a maximum EPA grade of pass for a re-sit or re-take, unless the EPAO determines there are exceptional circumstances.

Roles and responsibilities

Roles Responsibilities

Apprentice

As a minimum, the apprentice should:

  • participate in and complete on-programme training to meet the KSBs as outlined in the occupational standard for a minimum of 12 months
  • complete the required amount of off-the-job training specified by the apprenticeship funding rules and as arranged by the employer and training provider
  • understand the purpose and importance of EPA
  • meet the gateway requirements 
  • undertake the EPA  

 

Employer

As a minimum, the apprentice's employer must:

  • select the EPAO and training provider 
  • work with the training provider (where applicable) to support the apprentice in the workplace and to provide the opportunities for the apprentice to develop the KSBs
  • arrange and support off-the-job training to be undertaken by the apprentice 
  • decide when the apprentice is working at or above the occupational standard and is ready for EPA 
  • ensure that supporting evidence required at the gateway is submitted in line with this EPA plan 
  • liaise with the training provider and EPAO to ensure the EPA is booked in a timely manner

Post-gateway, the employer must: 

  • confirm arrangements with the EPAO for the EPA (who, when, where) in a timely manner (including providing access to any employer-specific documentation as required, for example company policies)
  • ensure that the EPA is scheduled with the EPAO for a date and time which allows the opportunity for the apprentice to be assessed against the KSBs 
  • remain independent from the delivery of the EPA
  • ensure the apprentice is given sufficient time away from regular duties to prepare for, and complete all post-gateway elements of the EPA, and that any required supervision during this time (as stated within this EPA plan) is in place
  • where the apprentice is assessed in the workplace, ensure that the apprentice has access to the resources used on a regular basis 
  • pass the certificate to the apprentice upon receipt from the EPAO

EPAO

As a minimum, the EPAO must:  

  • conform to the requirements of this EPA plan and deliver its requirements in a timely manner 
  • conform to the requirements of the register of end-point assessment organisations (RoEPAO) 
  • conform to the requirements of the external quality assurance provider (EQAP) for this apprenticeship 
  • understand the occupational standard 
  • make the EPA contractual arrangements, including agreeing the price of the EPA 
  • develop and produce assessment materials as detailed for each assessment method in this EPA plan 
  • appoint qualified and competent independent assessors in line with the requirements of this EPA plan to conduct assessments and oversee their working 
  • appoint administrators (and invigilators where required) to administer the EPA  
  • provide training for independent assessors in terms of good assessment practice, operating the assessment tools and grading 
  • provide information, advice, guidance and documentation to enable apprentices, employers and training providers to prepare for the EPA 
  • confirm all gateway requirements have been met as quickly as possible 
  • arrange for the EPA to take place, in consultation with the employer 
  • ensure that the apprentice has access to the required resources and liaise with the employer to agree this if necessary, where the apprentice is not assessed in the workplace 
  • develop and provide assessment recording documentation to ensure a clear and auditable process is in place for providing assessment decisions and feedback to stakeholders 
  • have no direct connection with the apprentice, their employer or training provider in all instances; there must be no conflict of interest 
  • have policies and procedures for internal quality assurance (IQA), and maintain records of IQA activity and moderation for external quality assurance (EQA) purposes 
  • deliver induction training for independent assessors, and for invigilators and markers (where used) 
  • undertake standardisation activity on this apprenticeship for an independent assessor before they conduct an EPA for the first time, if the EPA is updated and periodically (a minimum of annually) 
  • manage invigilation of the apprentice to maintain security of the assessment in line with the EPAO’s malpractice policy 
  • verify the identity of the apprentice  
  • use language in the development and delivery of the EPA that is appropriate to the level of the occupational standard 

Independent assessor

As a minimum, an independent assessor must: 

  • have the competence to assess the apprentice at the level of this apprenticeship and hold any required qualifications and experience in line with the requirements of the independent assessor as detailed in the IQA section of this EPA plan 
  • understand the occupational standard and the requirements of this EPA 
  • have, maintain and be able to evidence, up-to-date knowledge and expertise of the occupation 
  • deliver the end-point assessment in-line with this EPA plan 
  • comply with the IQA requirements of the EPAO 
  • have no direct connection or conflict of interest with the apprentice, their employer or training provider; in all instances; there must be no conflict of interest 
  • attend induction training 
  • attend standardisation events when they start working for the EPAO, before they conduct an EPA for the first time and a minimum of annually for this apprenticeship  
  • assess each assessment method, as determined by the EPA plan  
  • assess the KSBs assigned to each assessment method, as shown in the mapping of KSBs to assessment methods in this EPA plan  
  • make the grading decisions 
  • record and report assessment outcome decisions, for each apprentice, following instructions and using assessment recording documentation provided by the EPAO, in a timely manner 
  • use language in the development and delivery of the EPA that is appropriate to the level of the occupational standard 
  • mark open (constructed) test answers accurately according to the EPAO’s mark scheme and procedures 

Training provider

As a minimum, the training provider must: 

  • work with the employer and support the apprentice during the off-the-job training to provide the opportunities to develop the KSBs as listed in the occupational standard 
  • conduct training covering the KSBs agreed as part of the Commitment Statement or the Individual Learning Plan 
  • monitor the apprentice’s progress during any training provider led on-programme learning 
  • advise the employer, upon request, on the apprentice’s readiness for EPA 
  • remain independent from the delivery of the EPA 

Marker

As a minimum, the marker must:

  • attend induction training as directed by the EPAO 
  • have no direct connection or conflict of interest with the apprentice, their employer or training provider in all instances 
  • mark test answers in line with the EPAO’s mark scheme and procedures 

Invigilator

As a minimum, the invigilator must: 

  • attend induction training as directed by the EPAO 
  • have no direct connection or conflict of interest with the apprentice, their employer or training provider in all instances 
  • invigilate and supervise apprentices during tests and in breaks during assessment methods to prevent malpractice in accordance with the EPAO’s invigilation procedures 

Reasonable adjustments

The EPAO must have reasonable adjustments arrangements for the EPA.

This should include:

  • how an apprentice qualifies for reasonable adjustment
  • what reasonable adjustments may be made

Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.

Internal quality assurance

Internal quality assurance refers to how the EPAO ensures valid, consistent and reliable EPA decisions. The EPAO must adhere to the requirements within the roles and responsibilities section:

The EPAO must also:

  • have quality assurance systems and procedures that ensure fair, reliable and consistent EPA regardless of employer, place, time or independent assessor
  • appoint independent assessors who are competent to deliver the EPA and who:
    • have recent relevant experience of the occupation or sector to at least occupational level 4 gained in the last 5 years or significant experience of the occupation or sector
  • operate induction training for anyone involved in the delivery or assessment of the EPA
  • provide training for independent assessors in good assessment practice, operating the assessment tools and making grading decisions
  • provide ongoing training for markers and invigilators
  • provide standardisation activity for this apprenticeship standard for all independent assessors:
    • before they conduct an EPA for the first time
    • if the EPA is updated
    • periodically as appropriate (a minimum of annually)
  • conduct effective moderation of EPA decisions and grades
  • conduct appeals where required, according to the EPAO’s appeals procedure, reviewing and making final decisions on EPA decisions and grades
  • have no direct connection with the apprentice, their employer or training provider.

Value for money

Affordability of the EPA will be aided by using at least some of the following:

  • completing applicable assessment methods online (for example computer-based assessment)
  • utilising digital remote platforms to conduct applicable assessment methods
  • assessing multiple apprentices simultaneously where the method of assessment permits this
  • conducting assessment methods on the same day

Professional recognition



Professional body recognition is not relevant to this occupational apprenticeship.



Mapping of KSBs to assessment methods

Knowledge Assessment methods
K1

Health and safety legislation, approved codes of practice and guidance and safe working practices applicable to work in the building services and wider construction industry.

Back to Grading
Multiple-choice test
K2

Principles of sustainability, energy efficiency, reuse of materials and recycling. Principles of control and management of emissions and waste. Efficient use of resources and legislation.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K3

Common installation practices and techniques used in the installation and maintenance of low carbon heating and hot water systems (air source, water source and ground source heat pumps, solar thermal systems, unvented hot water systems, connections to cold water systems, lower temperature wet central heating).

Back to Grading
Multiple-choice test
K4

Scientific and mechanical principles applicable to how low carbon heating, cooling and hot water systems work, including coefficient of performance (COP) and seasonal performance factor (SPF).

Back to Grading
Multiple-choice test
K5

Roles and responsibilities of persons within the low carbon heating and hot water systems industry and related trades.

Back to Grading
Multiple-choice test
K6

Legislative requirements and sources of information applicable to low carbon heating and hot water system installation, service and repair.

Back to Grading
Multiple-choice test
K7

Communication techniques used with different audiences.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K8

Layout features, working principles and legislative requirements of cold water systems connected to low carbon heating and hot water systems.

Back to Grading
Multiple-choice test
K9

Layout features and working principles of low carbon heating and hot water systems.

Back to Grading
Multiple-choice test
K10

Sustainability: sources of renewable and non-renewable energy, current energy efficiency advice and guidance, UN Sustainability Development Goals, decarbonisation.

Back to Grading
Multiple-choice test
K11

Testing and commissioning practices and techniques applicable to low carbon heating and hot water systems.

Back to Grading
Practical assessment with questions
K12

Installation practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K13

Testing and commissioning practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K14

Decommissioning practices applicable to heating and hot water systems including limitations to operative competence with regard to other fuel systems supply, components and appliances.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K15

Decommissioning practices of electrical and electronic control systems applicable to heating and hot water systems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K16

Routine service and maintenance practices and techniques applicable to low carbon heating and hot water systems.

Back to Grading
Practical assessment with questions
K17

F-Gas regulations: purpose and application

Back to Grading
Multiple-choice test
K18

Routine service and maintenance practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K19

Fault finding, diagnosis and rectification practices and techniques applicable to low carbon heating and hot water systems.

Back to Grading
Practical assessment with questions
K20

Fault finding, diagnosis and rectification practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems including safe isolation procedures.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K21

Planning, sizing and selecting practices for low carbon heating and hot water systems and components.

Back to Grading
Practical assessment with questions
K22

Processes and procedures of electrical supply and control systems applicable to low carbon heating and hot water systems and work including limits to operative competence.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K23

Well-being: mental and physical health considerations in self and others and how to access support. Impact of mental health on the construction industry.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K24

Risk assessments, method statements and work programmes: production methods and requirements.

Back to Grading
Practical assessment with questions
K25

Collaborative working, relationship management with clients and stakeholders and mutual problem-solving techniques.

Back to Grading
Professional interview underpinned by a portfolio of evidence
K26

Electrical safety: working with electricals in low carbon heating and hot water systems. Understanding limits of competence, what not to do, and when to engage a competent electrician, as well as other trades.

Back to Grading
Multiple-choice test
Skill Assessment methods
S1

Operate in a safe working manner by complying with health and safety legislation, approved codes of practice and guidance and applying safe working practices.

Back to Grading
Practical assessment with questions
S2

Apply environmental and sustainability principles.

Back to Grading
Professional interview underpinned by a portfolio of evidence
S3

Produce work programmes for tasks within low carbon heating and hot water industry.

Back to Grading
Practical assessment with questions
S4

Produce risk assessments and method statements for the low carbon heating and hot water systems work.

Back to Grading
Practical assessment with questions
S5

Install, low carbon heating and hot water systems.

Back to Grading
Practical assessment with questions
S6

Test, commission and handover low carbon heating and hot water systems, including providing operational advice.

Back to Grading
Practical assessment with questions
S7

Install electrical and electronic control systems applicable to low carbon heating and hot water systems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
S8

Test and commission electrical and electronic control systems applicable to low carbon heating and hot water systems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
S9

Service, maintain, diagnose faults and rectify low carbon heating and hot water systems, including safe isolation of supply.

Back to Grading
Practical assessment with questions
S10

Perform routine service, maintenance, fault diagnosis and rectification procedures and techniques on electrical and electrical control systems applicable to low carbon heating and hot water systems including carrying out safe isolation procedures.

Back to Grading
Professional interview underpinned by a portfolio of evidence
S11

Decommission heating and hot water systems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
S12

Decommission electrical and electrical control systems applicable to heating and hot water systems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
S13

Plan, size and select low carbon heating and hot water systems.

Back to Grading
Practical assessment with questions
S14

Communicate with others verbally and in writing.

Back to Grading
Professional interview underpinned by a portfolio of evidence
S15

Works collaboratively with clients or stakeholders to solve problems.

Back to Grading
Professional interview underpinned by a portfolio of evidence
Behaviour Assessment methods
B1

Takes personal responsibility for and promotes health and safety.

Back to Grading
Practical assessment with questions
B2

Considers the environment and sustainability.

Back to Grading
Professional interview underpinned by a portfolio of evidence
B3

Collaborates and promotes teamwork.

Back to Grading
Professional interview underpinned by a portfolio of evidence
B4

Takes responsibility for completing work.

Back to Grading
Practical assessment with questions
B5

Supports an inclusive culture.

Back to Grading
Professional interview underpinned by a portfolio of evidence
B6

Committed to continued professional development (CPD).

Back to Grading
Professional interview underpinned by a portfolio of evidence

Mapping of KSBs to grade themes

Practical assessment with questions - PracticalAssessment

KSBS GROUPED BY THEME Knowledge Skills Behaviour
Health and Safety

S1
B1

N/A

Operate in a safe working manner by complying with health and safety legislation, approved codes of practice and guidance and applying safe working practices. (S1)

Takes personal responsibility for and promotes health and safety. (B1)

Planning for installation
K21 K24
S3 S4 S13

Planning, sizing and selecting practices for low carbon heating and hot water systems and components. (K21)

Risk assessments, method statements and work programmes: production methods and requirements. (K24)

Produce work programmes for tasks within low carbon heating and hot water industry. (S3)

Produce risk assessments and method statements for the low carbon heating and hot water systems work. (S4)

Plan, size and select low carbon heating and hot water systems. (S13)

N/A

Installation and testing
K11
S5 S6
B4

Testing and commissioning practices and techniques applicable to low carbon heating and hot water systems. (K11)

Install, low carbon heating and hot water systems. (S5)

Test, commission and handover low carbon heating and hot water systems, including providing operational advice. (S6)

Takes responsibility for completing work. (B4)

Service and maintenance
K16 K19
S9

Routine service and maintenance practices and techniques applicable to low carbon heating and hot water systems. (K16)

Fault finding, diagnosis and rectification practices and techniques applicable to low carbon heating and hot water systems. (K19)

Service, maintain, diagnose faults and rectify low carbon heating and hot water systems, including safe isolation of supply. (S9)

N/A

Professional interview underpinned by a portfolio of evidence - Discussion

KSBS GROUPED BY THEME Knowledge Skills Behaviour
Environment and sustainability
K2
S2
B2

Principles of sustainability, energy efficiency, reuse of materials and recycling. Principles of control and management of emissions and waste. Efficient use of resources and legislation. (K2)

Apply environmental and sustainability principles. (S2)

Considers the environment and sustainability. (B2)

Electrical and electronic control systems
K12 K13 K18 K20 K22
S7 S8 S10

Installation practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems. (K12)

Testing and commissioning practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems. (K13)

Routine service and maintenance practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems. (K18)

Fault finding, diagnosis and rectification practices and techniques of electrical and electronic control systems applicable to low carbon heating and hot water systems including safe isolation procedures. (K20)

Processes and procedures of electrical supply and control systems applicable to low carbon heating and hot water systems and work including limits to operative competence. (K22)

Install electrical and electronic control systems applicable to low carbon heating and hot water systems. (S7)

Test and commission electrical and electronic control systems applicable to low carbon heating and hot water systems. (S8)

Perform routine service, maintenance, fault diagnosis and rectification procedures and techniques on electrical and electrical control systems applicable to low carbon heating and hot water systems including carrying out safe isolation procedures. (S10)

N/A

Decommissioning
K14 K15
S11 S12

Decommissioning practices applicable to heating and hot water systems including limitations to operative competence with regard to other fuel systems supply, components and appliances. (K14)

Decommissioning practices of electrical and electronic control systems applicable to heating and hot water systems. (K15)

Decommission heating and hot water systems. (S11)

Decommission electrical and electrical control systems applicable to heating and hot water systems. (S12)

N/A

Communication and collaboration
K7 K25
S14 S15
B3 B5

Communication techniques used with different audiences. (K7)

Collaborative working, relationship management with clients and stakeholders and mutual problem-solving techniques. (K25)

Communicate with others verbally and in writing. (S14)

Works collaboratively with clients or stakeholders to solve problems. (S15)

Collaborates and promotes teamwork. (B3)

Supports an inclusive culture. (B5)

CPD and well-being
K23

B6

Well-being: mental and physical health considerations in self and others and how to access support. Impact of mental health on the construction industry. (K23)

N/A

Committed to continued professional development (CPD). (B6)

Contact us about this apprenticeship

Employers involved in creating the standard: Groundtherm, Matrix Energy Systems, Enviro-heat, IEC, Thermal Earth, Solaris

Version log

Version Change detail Earliest start date Latest start date Latest end date
Not set Not set Not set

Is this page useful?

Tell us about your visit

Help us improve our website