This apprenticeship standard has been approved for delivery by the Institute for Apprenticeships and Technical Education. However, starts on the apprenticeship will only be possible once a suitable end-point assessment organisation (EPAO) has obtained Ofqual recognition. Once the EPAO has obtained Ofqual recognition, funding for apprentice starts will be permitted and this message will be removed.
This apprenticeship has options. This document is currently showing the following option:
To deliver legal services within conveyancing or probate as an authorised person under the regulation of the Council for Licensed Conveyancers.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 56 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
For the licensed conveyancer or licensed probate practitioner, the qualification required is:
Level 4 Diploma in Conveyancing Law and Practice
Level 4 Diploma in Probate Law and Practice
Level 6 Diploma in Conveyancing Law and Practice
Level 6 Diploma in Probate Law and Practice
Presentation with questions
You will produce and deliver a presentation to an independent assessor. You must submit your presentation slides and any supporting materials to the EPAO by the end of week You have 4 of the EPA period. The presentation and questions will last at least 50 minutes. The independent assessor will ask you at least 3 questions.
Interview
You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 6 questions. The questions will be about certain aspects of your occupation. You can use it to help answer the questions.
Professional discussion
You will have a professional professional discussion with an independent assessor. It will last 60 minutes. They will ask you at least 10 questions. The questions will be about certain aspects of your occupation. You can use it to help answer the questions.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This apprenticeship aligns with Council for Licensed Conveyancers and Probate Professionals for Licensed Conveyancer
Please contact the professional body for more details.
This apprenticeship aligns with Council for Licensed Conveyancers and Probate Professionals for Licensed Probate Practitioner
Please contact the professional body for more details.
| Duty | KSBs |
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Duty 1 provide ethical legal services ensuring high standards of client care ensuring they are acting in the best interests of the client. |
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Duty 2 work closely with third party stakeholders and other professionals to understand their technical legal requirements and provide excellent client service for example, property managing agents, probate lawyers, mortgage brokers or land registry. |
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Duty 3 undertake legal research to understand technical legal requirements and provide excellent customer service. |
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Duty 4 undertake professional case review of self and others to identify risks and recommend areas for improvement, remedial actions paths to progression and escalation. |
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Duty 5 engage in identifying the limits of their personal professional experience and competence and escalate instructions that are beyond their scope of expertise. |
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Duty 6 manage client and organisation data securely and confidentially in compliance with legislation. |
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Duty 7 conduct all transactions with awareness of fraud including taking a defensive approach towards cybercrime. |
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Duty 8 risk assess the impact of transactions on clients and other stakeholders to ensure compliance with legislation and professional standards including recommendations for the mitigation of risks. |
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Duty 9 ensure all transactions are undertaken in compliance with Anti-Money Laundering regulations. |
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Duty 10 undertake Know Your Client activity comprehensively and with due diligence to ensure that the appropriate legal services are provided. |
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Duty 11 lead case progression activity to ensure caseloads move with timeliness and with a view to commerciality. |
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Duty 12 work closely with clients and third parties providing excellent client service. |
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Duty 13 manage their personal and professional continuous development. |
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| Duty | KSBs |
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Duty 14 provide conveyancing legal advice in connection with sale and purchase, re-mortgage or transfers of equity of residential property. |
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Duty 15 work closely with lending institutions to understand their requirements and provide excellent client service. |
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Duty 16 manage a case load of property and land transactions to demanding timescales including a range of types of property and land transactions such as freehold, re-mortgages and transfers of equity. |
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| Duty | KSBs |
|---|---|
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Duty 17 provide advice and drafting of Wills and Lasting Powers of Attorney to clients. |
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Duty 18 provide advice to clients during probate activities and the administration of estates. |
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Duty 19 manage a case load of drafting of Wills, Lasting Powers of Attorney and probate activities to appropriate timescales and quality standards. |
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K1: principles of legal and regulatory liabilities with regards to the client or clients, and organisation to ensure compliance with all professional obligations.
Back to Duty
K2: requirements for acting in the best interest of the client to protect clients and limit liability for negligence such as identifying and acting for vulnerable clients.
Back to Duty
K3: principles of anti-money laundering regulations in relation to legal transactions including personal and professional liability.
Back to Duty
K4: principles of managing client accounts.
Back to Duty
K5: approaches to communication to different stakeholders and how to translate complex concepts using plain English to provide clarification and explanation of standard Legal terms.
Back to Duty
K6: approaches to client engagement and conducting Know Your Client activity to establish needs and risks.
Back to Duty
K7: principles of digital tools and software such as case management systems, databases and online drafting software.
Back to Duty
K8: fundamentals of the legal requirements relating to the use of data including risks to confidentiality of data posed by and to clients actions.
Back to Duty
K9: fundamentals of cybersecurity vulnerabilities in an organisation and steps that can be taken to mitigate those risks.
Back to Duty
K10: the impact of diversity and inclusion on client service delivery.
Back to Duty
K11: the activities of the occupation which contribute to their ‘professional carbon footprint’ and steps that can be taken to reduce it.
Back to Duty
K12: principles of Law applicable to conveyancing in respect of residential property and land.
Back to Duty
K13: principles of regulatory arrangements for personal compliance with requirements as a licensed conveyancer.
Back to Duty
K14: the impact of climate change on the legal landscape such as green deal, electric charge points, green buildings, EPC certification, planning implications and emerging green technologies and regulations.
Back to Duty
K15: fundamentals of tax implications for conveyancing.
Back to Duty
K16: principles of regulatory arrangements for personal compliance with requirements as a licensed probate practitioner.
Back to Duty
K17: principles of law applicable to Will drafting, Lasting Powers of Attorney and probate activities.
Back to Duty
K18: fundamentals of tax implications for probate activities.
Back to Duty
S1: manage caseload to prioritise client service and working in the clients’ best interests.
Back to Duty
S2: manage relationships with other lawyers and professional third parties using most effective channels to progress caseloads.
Back to Duty
S3: manage clients and their expectations using the most effective channels to ensure clarity of understanding and facilitate clients making informed choices.
Back to Duty
S4: handle points of contact with clients and key milestones in an organised and controlled way to lead the client experience.
Back to Duty
S5: use the principles of law and translate using plain English to provide clarification and explanation of the legal process and standard legal terms.
Back to Duty
S6: organise and manage workflow such as legal files, case management and accounting systems to progress work within service level expectations.
Back to Duty
S7: protect interests of clients to ensure they receive an honest and lawful service.
Back to Duty
S8: manage risk in relation to legal and regulatory liabilities with regards to the client and organisation to satisfactorily discharge all professional obligation and limit exposure to complaints and reputational harm to the organisation.
Back to Duty
S9: manage legal processes adhering to professional, supervisory and regulatory Codes of Conduct.
Back to Duty
S10: deliver a cost-effective service by analysing the financial costs and fees generated by activities to inform good decision making through price transparency. For example operating within the cost-model of the organisation or identifying when fees have exceeded the initial quote and taking mitigating actions.
Back to Duty
S11: apply fraud protection measures and cyber security procedures in relation to transactions.
Back to Duty
S12: undertake “Know Your Client" activities to ensure a clear picture of needs and risks throughout legal transactions.
Back to Duty
S13: provide legal services in connection with sale and purchase and, or, re-mortgage or transfers of equity of residential property including advice and guidance to clients relevant to conveyancing.
Back to Duty
S14: assess legal, regulatory and commercial risk related to sale and purchase, re-mortgage or transfers of equity of residential property.
Back to Duty
S15: review and interpret legal documents related to sale and purchase, re-mortgage or transfers of equity of residential property including land registry file documents, statutory declarations completing documents as required.
Back to Duty
S16: provide legal services in connection with disposal of an estate including advice and guidance to clients relevant to wills and probate.
Back to Duty
S17: assess legal, regulatory and commercial risk related to disposal of estate.
Back to Duty
S18: review and interpret legal documents related to disposal of estate including completing documentation.
Back to Duty
S19: draft legal documents related to probate transactions such as Wills and Lasting Powers of Attorney.
Back to Duty
B1: Accountable for a caseload of fee generating work and the costs incurred to deliver organisational outputs.
Back to Duty
B2: Provides a timely, efficient and legally correct service to generate a positive client experience. Manages professional relationships and resolves conveyancing or probate issues impartially and comprehensively, taking advice where needed.
Back to Duty
B3: Generates solutions to conveyancing or probate problems, considering a range of options and identifying when to escalate when problems are outside their remit.
Back to Duty
B4: Takes an analytical approach to risk in legal transactions ensuring that the client and organisation are protected from financial crimes and cyber-crime.
Back to Duty
B5: Adheres to professional codes of conduct in legal activities and relationships with others.
Back to Duty
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.
Level: 4
Ofqual regulated
Level: 4
Ofqual regulated
Level: 6 (non-degree qualification)
Ofqual regulated
Level: 6 (non-degree qualification)
Ofqual regulated
This standard aligns with the following professional recognition:
This is a regulated occupation.
Council for Licensed Conveyancers
Training Provider does not require approval by regulator body
EPAO does not require approval by regulator body
V1.0
This document explains the requirements for end-point assessment (EPA) for the licensed conveyancer or licensed probate practitioner apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
This apprenticeship has integrated qualifications which are used for EPA purposes.
The awarding body (AB) is accountable for the integrated assessment method. The end-point assessment organisation (EPAO) must take responsibility for the presentation with questions and answers and the interview. EPAOs and ABs must work collaboratively to manage the delivery of the EPA.
The Council for Licensed Conveyancers is one of the regulatory bodies for conveyancing and probate within the UK and specifies the qualifying requirements for Licensed conveyancers and probate practitioners. Those requirements are defined within the respective regulations for the Council for Licensed Conveyancers, Licensing Framework Section 1.
Licensed conveyancer or licensed probate practitioner apprentices, their employers and training providers should read this document.
This is a core and options apprenticeship. An apprentice must be trained and assessed against the core and one option. The options are:
A full-time licensed conveyancer or licensed probate practitioner apprentice typically spends 56 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must work with the training provider to select an approved EPAO from the apprenticeship providers and assessment register (APAR). The EPAO and AB must be on the apprenticeship providers and assessment register (APAR).
This EPA has 3 assessment methods.
The grades available for each assessment method are below.
Assessment method 1 - presentation with questions and answers:
Assessment method 2 - interview:
Assessment method 3 - knowledge and skills test:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
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On-programme - typically 56 months
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The apprentice must:
The qualifications required are both Level 4 and Level 6 Diplomas in either Conveyancing or Probate as follows unless exemptions apply as stipulated by the CLC: Level 4 Diploma in Conveyancing Law and Practice Level 4 Diploma in Probate Law and Practice Level 6 Diploma in Conveyancing Law and Practice Level 6 Diploma in Probate Law and Practice
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End-point assessment gateway
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The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship. The apprentice must:
For licensed conveyancer option:
For licensed probate practitioner option:
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End-point assessment - typically 3 months
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The grades available for each assessment method are below
Presentation with questions and answers:
Interview:
Knowledge and skills test:
Overall EPA and apprenticeship can be graded:
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Professional recognition
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This apprenticeship aligns with:
This apprenticeship aligns with:
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Re-sits and re-takes
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The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.
The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.
The apprentice must meet the gateway requirements before starting their EPA.
They must:
Conveyancing Law and Practice, for apprentices taking the Licensed Conveyancer option
OR
The Administration of Estates, for apprentices taking the Licensed Probate Practitioner option.
The L4 and L6 diplomas in conveyancing law and practice are required for the Licensed Conveyancer option.
The L4 and L6 diplomas in probate law and practice are required for the Licensed Probate Practitioner option.
Licensed Conveyancer option
Apprentices undertaking the Licensed Conveyancer option need to have achieved the Level 4 Diploma in Conveyancing Law and Practice in entirety and undertaken and passed the L6 diploma modules excluding the module from the L6 diploma to be assessed in this plan.
The excluded L6 module to be taken as part of this EPA is:
The modules to be taken on programme are as follows:
L4 Diploma Conveyancing law and practice:
L6 Diploma in Conveyancing law and practice:
Probate Practitioner option
Apprentices undertaking the Probate Practitioner option need to have achieved the Level 4 Diploma in Probate Law and Practice in entirety and undertaken and passed the L6 diploma modules excluding the module from the L6 diploma to be assessed in this plan.
The excluded L6 module to be taken as part of this EPA is:
The modules to be taken on programme are as follows:
L4 Diploma Probate law and practice:
L6 Diploma in Probate Law & Practice:
The presentation with questions and answers and the interview assessment methods must be delivered before the integrated qualification element (knowledge test).
In the presentation with questions, the apprentice delivers a presentation to an independent assessor on a set subject. The independent assessor must ask questions after the presentation. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because:
The presentation with questions and answers must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the presentation with questions.
The presentation must cover: a client interaction undertaken by the apprentice within the business, after the gateway period has commenced.
The interaction and presentation must include the following topics:
- taking new instruction from a client
- identification of client needs
- know your client activity and assessment of client care
- initial actions taken such as anti-money laundering checks, source of funds and wealth checks and sanctions checks
- the scale and scope of the legal matter
- risks
- potential solutions
The presentation should be delivered as if to a member of the general public including explanations of legal terms as necessary. Any information which could identify the client, must be anonymised.
The purpose of the presentation is to allow the apprentice to demonstrate their competence against the grading descriptors.
The apprentice must submit any presentation materials to the EPAO by the end of week 4 of the EPA period. The apprentice must notify the EPAO, at that point, of any technical requirements for the presentation.
During the presentation, the apprentice must have access to:
The independent assessor must have at least 2 weeks to review any presentation materials, before the presentation is delivered by the apprentice, to allow them to prepare questions. The EPAO must give the apprentice at least 21 days' notice of the presentation assessment.
The independent assessor must ask questions after the presentation.
The purpose of the questions is:
The presentation and questions must last 50 minutes. This will typically include a presentation of 30 minutes and questioning lasting 20 minutes. The independent assessor must use the full time available for questioning. The independent assessor can increase the total time of the presentation and questioning by up to 10%. This time is to allow the apprentice to complete their last point or respond to a question if necessary.
The independent assessor must ask at least 3 questions. They must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow up questions are allowed where clarification is required.
The independent assessor must make the grading decision. The independent assessor must assess the presentation and answers to questions holistically when deciding the grade.
The apprentice may choose to end any assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end any assessment methods early (unless in an emergency). The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end any assessment early.
The independent assessor must keep accurate records of the assessment. They must record:
The presentation with questions must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.
The presentation with questions can be delivered remotely by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
Whether the presentation with questions is delivered face-to-face or remotely, it should take place in a quiet room, free from distractions and influence.
The presentation with questions and answers can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the presentation with questions and answers:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the interview, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because:
The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the interview.
The purpose is to assess the apprentice’s competence in administration and management.
The EPAO must give an apprentice 21 days' notice of the interview.
The interview must last for 60 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 6 questions. The independent assessor must use the questions from the EPAO’s question bank. Follow-up questions are allowed where clarification is required.
The apprentice may choose to end any assessment method early. The apprentice must be confident they have demonstrated competence against the assessment requirements for the assessment method. The independent assessor or EPAO must ensure the apprentice is fully aware of all assessment requirements. The independent assessor or EPAO cannot suggest or choose to end any assessment methods early (unless in an emergency). The EPAO is responsible for ensuring the apprentice understands the implications of ending an assessment early if they choose to do so. The independent assessor may suggest the assessment continues. The independent assessor must document the apprentice’s request to end any assessment early.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The interview must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.
The interview can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The interview should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the interview:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
This is an integrated assessment method.
This integrated assessment method forms part of the apprenticeship’s EPA as well as the awarding of the qualification.
The KSBs aligned to this integrated assessment method will be assessed and graded by the awarding body or their delegated person or organisation and contribute to the overall outcome of the apprenticeship and the qualification.
The knowledge statements aligned to this assessment method will be assessed by the apprentice passing one of the qualifications listed below in relation to their chosen option:
Either:
Council for Licensed Conveyancers Level 6 Diploma HG1F 86 - Conveyancing Law and Practice
OR
Council for Licensed Conveyancers Probate Level 6 Diploma HG1C 86 - The Administration of Estates
In the knowledge and skills test, the apprentice answers questions in a controlled and invigilated environment. It gives the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method.
This assessment method is being used because:
The delivery of the test must align with the conditions set out by the Awarding Body (AB) for the integrated qualification.
The test can be computer or paper based.
The apprentice must be given at least 21 days notice of the date and time of the test.
The test must be taken in the presentce of an invigilator who is the responisbility of the AB, or their delegated person or organisation.
Their must be an invigilation policy setting out how the test must be conducted. It must state the ratio of apprentices to invigilators for the setting and allow the test to take place in a secure way. The apprentice's identity must be verified.
The AB, their delegated person or organisation is responsible for the security of the test including the arrangements for online testing, and they must ensure their security arrangements maintain the calidity and reliability of the test.
The responsibility for the marking of the test is with the AB. They must produce a marking scheme to be followed. Marking by computer is allowed where question types support this.
The AB is responsible for overseeing the marking, standardisation and moderation of the test.
The apprentice must take the test in a suitably controlled and invigilated environment that is a quiet room, free from distractions and influence. The AB or their delegated person or organisation must select and check the venue is suitable. The test can take place remotely if the appropriate technology and systems are in place to prevent malpractice.
The AB must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers or subject matter experts for this occupation.
The AB should maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed to ensure they remain fit-for-purpose. The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The AB must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The AB must produce the following materials to support the test:
The AB must ensure that the materials are subject to quality assurance procedures including standardisation and moderation.
Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
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(Core) Client Care
K5 K6 K10 S1 S3 S4 S5 S8 S12 B1 B2 B3 B4 |
Articulates how they manage a caseload of fee generating work and take accountability for the costs incurred whilst prioritising client service and working in the client's best interest. (S1, B1) Describes how they manage professional relationships to handle points of contact and key milestones with clients to resolve issues in a timely, efficient and legally correct manner in order to generate a positive client experience. (S4, B2) Explains how they use the principles of law, and translate using plain English to provide clarification and explanation of the legal process and standard legal terms to manage stakeholders and their expectations whilst using the most effective channels to ensure clarity of understanding and to facilitate stakeholders making informed choices. (K5, S3, S5) Summarises how they undertake “Know Your Client" activities and the different approaches to generate solutions to conveyancing and probate problem and client engagement to ensure a clear picture of needs and risks throughout legal transactions whilst having regard for the impact of diversity and inclusion on client service delivery, escalation when problems are outside of their remit. (K6, K10, S12, B3) Justifies how they take an analytical approach to manage risk in relation to legal transactions and regulatory liabilities ensuring that the organisation is protected from financial and cyber crime, and how they limit exposure to complaints and reputable harm to the organisation. (S8, B4) |
Evaluates the impact caseload management has in relation to the client's best interest. (S1) Critically evaluates how their approaches to stakeholder communication, explanation and clarification impacts the stakeholder understanding and choices. (S3, S5)
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(Core) Administration
K7 K8 K9 S11 |
Applies the principles of digital tools and software. Explains how the fundamentals of the legal requirements relating to the use of data including risks to confidentiality of data posed by and to clients actions. (K7, K8) Applies fraud protection and fundamentals of cyber security procedures in relation to transactions, and explains steps taken to mitigate risks to cybersecurity vulnerabilities in their organisation. (K9, S11)
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None |
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(Licensed Conveyancer) Legal services - Conveyancing
S13 |
Explains how they provide legal services in connection with sale and purchase and, or, re-mortgage or transfers of equity of residential property including advice and guidance to clients relevant to conveyancing. (S13) |
Justifies how they provide legal services in connection with sale and purchase and, or, re-mortgage or transfers of equity of residential property including advice and guidance to clients relevant to conveyancing. (S13) |
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(Licensed Probate Practitioner ) Legal services - Probate
S16 S17 |
Explains how they provide legal services in connection with disposal of an estate including advice and guidance to clients relevant to wills and probate and assess legal, regulatory and commercial risk related to disposal of estate. (S16, S17)
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Justifies how they provide legal services in connection with disposal of an estate including advice and guidance to clients relevant to wills and probate and assess legal, regulatory and commercial risk related to disposal of estate. (S16, S17) |
Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
|
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
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|---|---|---|
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(Core) Administration
K4 K11 S2 S6 S10 B5 |
Outlines the activities of the occupation which contribute to their ‘professional carbon footprint’ and steps that can be taken to reduce it. (K11) Evaluates how they have managed relationships with other lawyers and professional third parties using most effective channels to progress caseloads in adherence to professional codes of conduct in legal activities and relationships with others. (S2, B5) Explains how they have organised and managed client accounts and workflow and how they have analysed the financial costs and fees generated to inform good decision making in order to deliver a cost effective service and progress work within service level expectations. (K4, S6, S10)
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Critically evaluates how they deliver a cost-effective service by analysing the financial costs and fees generated by activities to inform good business decision making through price transparency. (S10) |
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(Licensed Conveyancer) Administration
K14 |
Summarises the impact of climate change on the legal landscape such as green deal, electric charge points, green buildings, EPC certification, planning implications and emerging green technologies and regulations. (K14) |
None |
Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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|---|---|
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(Core) Knowledge and skills test.
K1 K2 K3 S7 S9 |
The apprentice will be assessed in line with the conditions set by the awarding body. In order to pass, the apprentice must achieve the requirements of the pass criteria of the integrated qualification. Awarding bodies must make clear in their marking criteria which grade boundary for the integrated assessment method represents a pass grade for the EPA. |
Performance in the EPA determines the overall grade of:
An independent assessor must individually grade the presentation with questions and answers and the interview in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one assessment method or more, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall EPA merit, the apprentice must achieve a pass in the integrated method (knowledge and skills test), a pass in one of the remaining assessment methods and a distinction in the other assessment method. To achieve an overall EPA distinction, the apprentice must achieve a pass in the integrated method (knowledge and skills test) and a distinction in both of the remaining assessment methods.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
| Presentation with questions and answers | Interview | Knowledge and skills test | Overall Grading |
|---|---|---|---|
| Fail | Any grade | Any grade | Fail |
| Any grade | Fail | Any grade | Fail |
| Any grade | Any grade | Fail | Fail |
| Pass | Pass | Pass | Pass |
| Distinction | Pass | Pass | Merit |
| Pass | Distinction | Pass | Merit |
| Distinction | Distinction | Pass | Distinction |
If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does.
The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and the EPAO should agree the timescale for a re-sit or re-take of the presentation with questions and answers or the interview. For the integrated qualification, arrangements should be made between the candidate and the delivery centre. A re-sit is typically taken within 2 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 2 months of the EPA outcome notification.
If the apprentice fails the presentation with questions and answers assessment method, they must amend the presentation in line with the independent assessor’s feedback. The apprentice will be given 4 weeks to rework and resubmit the amended presentation before the question and answer session.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
The apprentice will get a maximum EPA grade of distinction for a re-sit or re-take, unless the EPAO determines there are exceptional circumstances.
| Roles | Responsibilities |
|---|---|
|
Apprentice |
As a minimum, the apprentice should:
|
|
Employer |
As a minimum, the apprentice's employer must:
|
|
EPAO |
As a minimum, the EPAO must:
|
|
Independent assessor |
As a minimum, an independent assessor must:
|
|
Training provider |
As a minimum, the training provider must:
|
|
Marker |
As a minimum, the marker must:
|
|
Invigilator |
As a minimum, the invigilator must:
|
|
Awarding Body |
As a minimum, the awarding body must:
In rare circumstances, training provider staff may mark the integrated assessment method. Strict arrangements must be in place for monitoring, moderation and quality assurance. develop and produce assessment materials including specifications and marking materials (for example mark schemes, practice materials, training material) for the integrated assessment methods.
|
The EPAO and AB must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Special considerations
The EPAO and AB must have special consideration arrangements for the EPA.
This should include:
Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.
EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.
They must also appoint independent assessors who:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship aligns with:
This apprenticeship aligns with:
| Knowledge | Assessment methods |
|---|---|
|
K1: Core.
Principles of legal and regulatory liabilities with regards to the client or clients, and organisation to ensure compliance with all professional obligations. Back to Grading |
Knowledge and skills test |
|
K2: Core.
Requirements for acting in the best interest of the client to protect clients and limit liability for negligence such as identifying and acting for vulnerable clients. Back to Grading |
Knowledge and skills test |
|
K3: Core.
Principles of anti-money laundering regulations in relation to legal transactions including personal and professional liability. Back to Grading |
Knowledge and skills test |
|
K4: Core.
Principles of managing client accounts. Back to Grading |
Interview |
|
K5: Core.
Approaches to communication to different stakeholders and how to translate complex concepts using plain English to provide clarification and explanation of standard Legal terms. Back to Grading |
Presentation with questions and answers |
|
K6: Core.
Approaches to client engagement and conducting Know Your Client activity to establish needs and risks. Back to Grading |
Presentation with questions and answers |
|
K7: Core.
Principles of digital tools and software such as case management systems, databases and online drafting software. Back to Grading |
Presentation with questions and answers |
|
K8: Core.
Fundamentals of the legal requirements relating to the use of data including risks to confidentiality of data posed by and to clients actions. Back to Grading |
Presentation with questions and answers |
|
K9: Core.
Fundamentals of cybersecurity vulnerabilities in an organisation and steps that can be taken to mitigate those risks. Back to Grading |
Presentation with questions and answers |
|
K10: Core.
The impact of diversity and inclusion on client service delivery. Back to Grading |
Presentation with questions and answers |
|
K11: Core.
The activities of the occupation which contribute to their ‘professional carbon footprint’ and steps that can be taken to reduce it. Back to Grading |
Interview |
|
K12: Licensed Conveyancer.
Principles of Law applicable to conveyancing in respect of residential property and land. Back to Grading |
Knowledge and skills test |
|
K13: Licensed Conveyancer.
Principles of regulatory arrangements for personal compliance with requirements as a licensed conveyancer. Back to Grading |
Knowledge and skills test |
|
K14: Licensed Conveyancer.
The impact of climate change on the legal landscape such as green deal, electric charge points, green buildings, EPC certification, planning implications and emerging green technologies and regulations. Back to Grading |
Interview |
|
K15: Licensed Conveyancer.
Fundamentals of tax implications for conveyancing. Back to Grading |
Knowledge and skills test |
|
K16: Licensed Probate Practitioner .
Principles of regulatory arrangements for personal compliance with requirements as a licensed probate practitioner. Back to Grading |
Knowledge and skills test |
|
K17: Licensed Probate Practitioner .
Principles of law applicable to Will drafting, Lasting Powers of Attorney and probate activities. Back to Grading |
Knowledge and skills test |
|
K18: Licensed Probate Practitioner .
Fundamentals of tax implications for probate activities. Back to Grading |
Knowledge and skills test |
| Skill | Assessment methods |
|---|---|
|
S1: Core.
Manage caseload to prioritise client service and working in the clients’ best interests. Back to Grading |
Presentation with questions and answers |
|
S2: Core.
Manage relationships with other lawyers and professional third parties using most effective channels to progress caseloads. Back to Grading |
Interview |
|
S3: Core.
Manage clients and their expectations using the most effective channels to ensure clarity of understanding and facilitate clients making informed choices. Back to Grading |
Presentation with questions and answers |
|
S4: Core.
Handle points of contact with clients and key milestones in an organised and controlled way to lead the client experience. Back to Grading |
Presentation with questions and answers |
|
S5: Core.
Use the principles of law and translate using plain English to provide clarification and explanation of the legal process and standard legal terms. Back to Grading |
Presentation with questions and answers |
|
S6: Core.
Organise and manage workflow such as legal files, case management and accounting systems to progress work within service level expectations. Back to Grading |
Interview |
|
S7: Core.
Protect interests of clients to ensure they receive an honest and lawful service. Back to Grading |
Knowledge and skills test |
|
S8: Core.
Manage risk in relation to legal and regulatory liabilities with regards to the client and organisation to satisfactorily discharge all professional obligation and limit exposure to complaints and reputational harm to the organisation. Back to Grading |
Presentation with questions and answers |
|
S9: Core.
Manage legal processes adhering to professional, supervisory and regulatory Codes of Conduct. Back to Grading |
Knowledge and skills test |
|
S10: Core.
Deliver a cost-effective service by analysing the financial costs and fees generated by activities to inform good decision making through price transparency. For example operating within the cost-model of the organisation or identifying when fees have exceeded the initial quote and taking mitigating actions. Back to Grading |
Interview |
|
S11: Core.
Apply fraud protection measures and cyber security procedures in relation to transactions. Back to Grading |
Presentation with questions and answers |
|
S12: Core.
Undertake “Know Your Client" activities to ensure a clear picture of needs and risks throughout legal transactions. Back to Grading |
Presentation with questions and answers |
|
S13: Licensed Conveyancer.
Provide legal services in connection with sale and purchase and, or, re-mortgage or transfers of equity of residential property including advice and guidance to clients relevant to conveyancing. Back to Grading |
Presentation with questions and answers |
|
S14: Licensed Conveyancer.
Assess legal, regulatory and commercial risk related to sale and purchase, re-mortgage or transfers of equity of residential property. Back to Grading |
Knowledge and skills test |
|
S15: Licensed Conveyancer.
Review and interpret legal documents related to sale and purchase, re-mortgage or transfers of equity of residential property including land registry file documents, statutory declarations completing documents as required. Back to Grading |
Knowledge and skills test |
|
S16: Licensed Probate Practitioner .
Provide legal services in connection with disposal of an estate including advice and guidance to clients relevant to wills and probate. Back to Grading |
Presentation with questions and answers |
|
S17: Licensed Probate Practitioner .
Assess legal, regulatory and commercial risk related to disposal of estate. Back to Grading |
Presentation with questions and answers |
|
S18: Licensed Probate Practitioner .
Review and interpret legal documents related to disposal of estate including completing documentation. Back to Grading |
Knowledge and skills test |
|
S19: Licensed Probate Practitioner .
Draft legal documents related to probate transactions such as Wills and Lasting Powers of Attorney. Back to Grading |
Knowledge and skills test |
| Behaviour | Assessment methods |
|---|---|
|
B1: Core.
Accountable for a caseload of fee generating work and the costs incurred to deliver organisational outputs. Back to Grading |
Presentation with questions and answers |
|
B2: Core.
Provides a timely, efficient and legally correct service to generate a positive client experience. Manages professional relationships and resolves conveyancing or probate issues impartially and comprehensively, taking advice where needed. Back to Grading |
Presentation with questions and answers |
|
B3: Core.
Generates solutions to conveyancing or probate problems, considering a range of options and identifying when to escalate when problems are outside their remit. Back to Grading |
Presentation with questions and answers |
|
B4: Core.
Takes an analytical approach to risk in legal transactions ensuring that the client and organisation are protected from financial crimes and cyber-crime. Back to Grading |
Presentation with questions and answers |
|
B5: Core.
Adheres to professional codes of conduct in legal activities and relationships with others. Back to Grading |
Interview |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
(Core) Client Care
K5 K6 K10 S1 S3 S4 S5 S8 S12 B1 B2 B3 B4 |
approaches to communication to different stakeholders and how to translate complex concepts using plain English to provide clarification and explanation of standard Legal terms. (K5) approaches to client engagement and conducting Know Your Client activity to establish needs and risks. (K6) the impact of diversity and inclusion on client service delivery. (K10) |
manage caseload to prioritise client service and working in the clients’ best interests. (S1) manage clients and their expectations using the most effective channels to ensure clarity of understanding and facilitate clients making informed choices. (S3) handle points of contact with clients and key milestones in an organised and controlled way to lead the client experience. (S4) use the principles of law and translate using plain English to provide clarification and explanation of the legal process and standard legal terms. (S5) manage risk in relation to legal and regulatory liabilities with regards to the client and organisation to satisfactorily discharge all professional obligation and limit exposure to complaints and reputational harm to the organisation. (S8) undertake “Know Your Client" activities to ensure a clear picture of needs and risks throughout legal transactions. (S12) |
Accountable for a caseload of fee generating work and the costs incurred to deliver organisational outputs. (B1) Provides a timely, efficient and legally correct service to generate a positive client experience. Manages professional relationships and resolves conveyancing or probate issues impartially and comprehensively, taking advice where needed. (B2) Generates solutions to conveyancing or probate problems, considering a range of options and identifying when to escalate when problems are outside their remit. (B3) Takes an analytical approach to risk in legal transactions ensuring that the client and organisation are protected from financial crimes and cyber-crime. (B4) |
|
(Core) Administration
K7 K8 K9 S11 |
principles of digital tools and software such as case management systems, databases and online drafting software. (K7) fundamentals of the legal requirements relating to the use of data including risks to confidentiality of data posed by and to clients actions. (K8) fundamentals of cybersecurity vulnerabilities in an organisation and steps that can be taken to mitigate those risks. (K9) |
apply fraud protection measures and cyber security procedures in relation to transactions. (S11) |
None |
|
(Licensed Conveyancer) Legal services - Conveyancing
S13 |
None |
provide legal services in connection with sale and purchase and, or, re-mortgage or transfers of equity of residential property including advice and guidance to clients relevant to conveyancing. (S13) |
None |
|
(Licensed Probate Practitioner ) Legal services - Probate
S16 S17 |
None |
provide legal services in connection with disposal of an estate including advice and guidance to clients relevant to wills and probate. (S16) assess legal, regulatory and commercial risk related to disposal of estate. (S17) |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
(Core) Administration
K4 K11 S2 S6 S10 B5 |
principles of managing client accounts. (K4) the activities of the occupation which contribute to their ‘professional carbon footprint’ and steps that can be taken to reduce it. (K11) |
manage relationships with other lawyers and professional third parties using most effective channels to progress caseloads. (S2) organise and manage workflow such as legal files, case management and accounting systems to progress work within service level expectations. (S6) deliver a cost-effective service by analysing the financial costs and fees generated by activities to inform good decision making through price transparency. For example operating within the cost-model of the organisation or identifying when fees have exceeded the initial quote and taking mitigating actions. (S10) |
Adheres to professional codes of conduct in legal activities and relationships with others. (B5) |
|
(Licensed Conveyancer) Administration
K14 |
the impact of climate change on the legal landscape such as green deal, electric charge points, green buildings, EPC certification, planning implications and emerging green technologies and regulations. (K14) |
None |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
(Core) Knowledge and skills test.
K1 K2 K3 S7 S9 |
principles of legal and regulatory liabilities with regards to the client or clients, and organisation to ensure compliance with all professional obligations. (K1) requirements for acting in the best interest of the client to protect clients and limit liability for negligence such as identifying and acting for vulnerable clients. (K2) principles of anti-money laundering regulations in relation to legal transactions including personal and professional liability. (K3) |
protect interests of clients to ensure they receive an honest and lawful service. (S7) manage legal processes adhering to professional, supervisory and regulatory Codes of Conduct. (S9) |
None |
Contact us about this apprenticeship
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| 1.0 | Approved for delivery | 06/12/2023 | Not set | Not set |
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