Preparing and installing fitted furniture including kitchens, bedrooms, bathrooms and offices.
This occupation is found in the furniture and interiors industry. Fitted Interiors Installers are responsible for project management / orchestration of fitted interiors, to include designer liaison on planning matters, installation and assembly of furniture at client sites, managing installation projects, providing a high level of service and workmanship at all times, to exceed client expectations.
The broad purpose of the occupation is preparing and installing fitted furniture including kitchens, bedrooms, bathrooms and offices in both domestic and commercial settings, including consumer homes, offices, shops, exhibitions, and boats to meet customers’ requirements. Key duties include plan interpretation, pre-installation surveying, functional design modification, preparation of working locations for assembly and placement of furniture and prepare furniture components for assembly, working with designs and plans, assembling and installing fitted furniture on location to specification. Fitted Interiors Installers work as part of a wider installation team to include other trade professionals such as electricians, plumbers and general builders.
In their daily work, an employee in this occupation interacts with the installation team, site managers, project managers, designers, design technicians, customers as well as other trades, for example plumbers and electricians, and are often responsible for project management and customer liaison. In the domestic setting, Fitted Interiors Installers are often the point of sale for new projects, existing installations and future jobs.
An employee in this occupation will be responsible for pre-installation surveying, sales and plan interpretation, transporting tools & materials to site, preparing locations, making the assembly and placement area ready for work and preparing the furniture components for assembly. Fitted Interiors Installers will install fitted furniture (including bathroom furniture, for example baths, WC’s and showers), appliances and other products including scribing, fixing and securing of furniture using correct fixings relating to foundation secured to and re-instate locations. They will interact with customers which includes building customer confidence in the level of service provided, developing relationships between customers and the organisation.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 18 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Observation with questions
You will be observed by an independent assessor completing your work. It will last at least 3 hours. They will ask you at least 5 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 8 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 40 multiple-choice questions. You will have 60 minutes to complete it.
The EPAO will confirm where and when each assessment method will take place.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This occupation is found in the furniture and interiors industry. Fitted Interiors Installers are responsible for project management / orchestration of fitted interiors, to include designer liaison on planning matters, installation and assembly of furniture at client sites, managing installation projects, providing a high level of service and workmanship at all times, to exceed client expectations.
The broad purpose of the occupation is preparing and installing fitted furniture including kitchens, bedrooms, bathrooms and offices in both domestic and commercial settings, including consumer homes, offices, shops, exhibitions, and boats to meet customers’ requirements. Key duties include plan interpretation, pre-installation surveying, functional design modification, preparation of working locations for assembly and placement of furniture and prepare furniture components for assembly, working with designs and plans, assembling and installing fitted furniture on location to specification. Fitted Interiors Installers work as part of a wider installation team to include other trade professionals such as electricians, plumbers and general builders.
In their daily work, an employee in this occupation interacts with the installation team, site managers, project managers, designers, design technicians, customers as well as other trades, for example plumbers and electricians, and are often responsible for project management and customer liaison. In the domestic setting, Fitted Interiors Installers are often the point of sale for new projects, existing installations and future jobs.
An employee in this occupation will be responsible for pre-installation surveying, sales and plan interpretation, transporting tools & materials to site, preparing locations, making the assembly and placement area ready for work and preparing the furniture components for assembly. Fitted Interiors Installers will install fitted furniture (including bathroom furniture, for example baths, WC’s and showers), appliances and other products including scribing, fixing and securing of furniture using correct fixings relating to foundation secured to and re-instate locations. They will interact with customers which includes building customer confidence in the level of service provided, developing relationships between customers and the organisation.
| Duty | KSBs |
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Duty 1 Survey locations and support sales of fitted interiors. |
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Duty 2 Transport installation equipment and materials to site. |
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Duty 3 Interpret and implement plans and designs. |
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Duty 4 Prepare locations for assembly and placement of furniture. |
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Duty 5 Set up, operate and maintain tools and equipment used to assemble and install furniture. |
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Duty 6 Assemble components of fitted furniture. |
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Duty 7 Install pre-installation/post-installation structures such as framework, boxing etc. ready for installation and/or decoration. |
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Duty 8 Complete installation of fitted furniture and décor accessories in accordance with manufacturers’ instructions and information and client requirements, e.g. install kitchens, bedrooms or bathrooms. |
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Duty 9 The dry-fit installation of ancillary products for example appliances, bathroom suite, media equipment etc. |
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Duty 10 Re-instate a location after assembly and placement of furniture. |
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Duty 11 Handover completed installation to customers. |
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Duty 12 Provide support to stakeholders including customers, contractors, designers. |
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Duty 13 Carry out rectification or rework. |
K1: Awareness of health and safety regulations, standards and guidance and the impact on the role. Control of Substances Hazardous to Health (COSHH). Fire safety. Hazards and risks. Health and Safety at Work Act. Provision and Use of Work Equipment Regulations (PUWER). Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR).
Back to Duty
K2: Safe systems of work: site inductions, toolbox talks, risk assessments, method statements and hazard identification in the work area.
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K3: Personal protective equipment (PPE): types and use.
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K4: Functional safety: voltage requirements of electrical fittings, manual and mechanical lifting techniques, Portable Appliance Testing (PAT).
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K5: Principles of building: roofs, walls, floors, utilities and services, insulation, fire, moisture, traditional and modern methods of construction (SIPs (structurally insulated panels), timber frame, ICF (insulated concrete form) and modular).
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K6: Pre-installation checks and inspection, methods and techniques.
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K7: Methods of Interpreting and extracting information drawings, specifications and functional designs.
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K8: Basic principles of digital design and modelling systems.
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K9: Features of different interiors and how these affect placements.
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K10: Fitted furniture assembly and installation methods and techniques and the importance of sequential assembly.
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K11: Boxing, boarding and framework: installation, fixing and adjustment processes, methods and techniques.
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K12: The basic principles of carpentry: tools, natural and manufactured materials, adhesives, fixing methods and limits of competence.
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K13: The basic principles of plumbing: tools, water and waste fittings, water and waste pipe types, isolating water supply and limits of competence.
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K14: The basic principles of electrical installation, plug and lighting circuits and ring circuits, fitting facias, consumer unit, isolating electrical supply and limits of competence.
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K15: Common faults, snags and issues identification and reporting methods.
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K16: Faults and snags rectification: methods and techniques and how to follow a root cause analysis.
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K17: Awareness of environmental and sustainability regulations, impact of the sector on the environment. Efficient use of resources. Recycling, reuse and safe disposal of waste.
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K18: Awareness of issues and common symptoms and warning signs of stress, anxiety and depression, plus where to go for help and the resources available.
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K19: Verbal communication: giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Construction terminology.
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K20: Written communication techniques.
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K21: Tools and equipment: types, safe use and storage techniques and how to escalate defects and faults.
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K22: Ancillary products installation and dry fit methods and techniques
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K23: Documentation requirements
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K24: Principles of good team working.
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S1: Carry out location, product, material and dimensional checks prior to installation.
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S2: Inspect the fabric of the building for suitability of weight of installation.
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S3: Interpret information from drawings, specifications and functional designs.
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S4: Comply with health and safety regulations, standards, and guidance.
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S5: Use and store hand and power tools.
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S6: Select and use personal protective equipment.
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S7: Remove and dispose of pre-existing products.
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S8: Assemble and install fitted furniture components in sequence.
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S9: Install boxing, boarding and frameworks, adjusting to ensure best possible fit.
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S10: Install and dry-fit ancillary products, for example, hinges, handles, appliances, media equipment or bathroom suite fixtures.
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S11: Identify and report faults, snags and issues.
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S12: Carry out rectification work following a root cause analysis, within limits of competence.
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S13: Maintain a safe working area and return to a safe condition.
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S14: Carry out a customer handover, including providing product guidance.
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S15: Communicate with others verbally, for example internal and external customers, colleagues and managers.
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S16: Works collaboratively with clients or stakeholders to solve problems
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S17: Comply with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal.
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S18: Applies team working principles.
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S19: Complete documentation.
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B1: Support an inclusive workplace, respectful of different views.
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B2: Seek learning and development opportunities.
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B3: Puts health and safety first.
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B4: Considers the environment and sustainability.
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V1.0
This document explains the requirements for end-point assessment (EPA) for the fitted interiors installer apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Fitted interiors installer apprentices, their employers and training providers should read this document.
A full-time fitted interiors installer apprentice typically spends 18 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
The EPA should be completed within an EPA period lasting typically 3 months.
The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must select an approved EPAO from the apprenticeship provider and assessment register (APAR).
This EPA has 3 assessment methods.
The grades available for each assessment method are below.
Assessment method 1 - observation with questions:
Assessment method 2 - interview underpinned by a portfolio of evidence:
Assessment method 3 - multiple-choice test:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
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On-programme - typically 18 months
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The apprentice must:
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End-point assessment gateway
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The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship. The apprentice must:
For the interview underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.
The apprentice must submit the gateway evidence to their EPAO, including any organisation specific policies and procedures requested by the EPAO. |
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End-point assessment - typically 3 months
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The grades available for each assessment method are below
Observation with questions:
Interview underpinned by a portfolio of evidence:
Multiple-choice test:
Overall EPA and apprenticeship can be graded:
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Re-sits and re-takes
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The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.
The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.
The apprentice must meet the gateway requirements before starting their EPA.
They must:
Portfolio of evidence requirements:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by this assessment method. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include:
This is not a definitive list; other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance (for example, witness statements) rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the interview. The independent assessor should review the portfolio of evidence to prepare questions for the interview. They are not required to provide feedback after this review.
The apprentice must submit the gateway evidence to their EPAO, including any organisation specific policies and procedures requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
In the observation with questions, an independent assessor observes the apprentice in their workplace and asks questions. The apprentice completes their day-to-day duties under normal working conditions. Simulation is not allowed. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because:
The observation with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the observation with questions.
The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.
The EPAO must give the apprentice 2 weeks' notice of the observation with questions.
The observation must take 3 hours.
The independent assessor can increase the time of the observation with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.
The observation with questions cannot be split, except for comfort breaks or to allow the apprentice to move from one location to another. Such breaks will not count towards the total observed time.
The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.
The independent assessor must explain to the apprentice the format and timescales of the observation with questions before it starts. This does not count towards the assessment time.
The independent assessor should observe the following during the observation:
These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.
The independent assessor must ask questions. Questioning can occur both during and after the observation.
The purpose of the questions is to:
The time for questioning is included in the overall assessment time. The independent assessor must ask at least 5 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.
The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the above set number of questions for the observation with questions and should be kept to a minimum.
The independent assessor must make the grading decision. The independent assessor must assess the observation and responses to questions holistically when deciding the grade.
The independent assessor must keep accurate records of the assessment. They must record:
The observation with questions must take place in the apprentice’s normal place of work for example, their employer’s premises or a customer’s premises. Equipment and resources needed for the observation must be provided by the employer and be in good and safe working condition.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must produce the following materials to support the observation with questions:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the interview, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.
The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the interview.
The purpose of the independent assessor's questions will be to assess the following themes:
The EPAO must give an apprentice 2 weeks' notice of the interview.
The independent assessor must have at least 2 weeks to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the interview.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.
The interview must last for 60 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 8 questions. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The interview must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.
The interview can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The interview should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the interview underpinned by a portfolio of evidence:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the multiple-choice test, the apprentice answers questions in a controlled and invigilated environment. It gives the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method.
This assessment method is being used because:
The multiple-choice test must be structured to give the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method to the highest available grade.
The test can be computer or paper based.
The test will consist of 40 multiple-choice questions.
Multiple-choice questions must have four options, including one correct answer.
The apprentice must be given at least 2 weeks’ notice of the date and time of the test.
The apprentice must have 60 minutes to complete the test.
The test is closed book which means that the apprentice cannot refer to reference books or materials whilst taking the test.
The test must be taken in the presence of an invigilator who is the responsibility of the EPAO. The EPAO must have an invigilation policy setting out how the test must be conducted. It must state the ratio of apprentices to invigilators for the setting and allow the test to take place in a secure way.
The EPAO must verify the apprentice’s identity and ensure invigilation of the apprentice for example, with 360-degree cameras and screen sharing facilities.
The EPAO is responsible for the security of the test including the arrangements for on-line testing. The EPAO must ensure that their security arrangements maintain the validity and reliability of the test.
The test must be marked by an independent assessor or marker employed by the EPAO. They must follow a marking scheme produced by the EPAO. Marking by computer is allowed where question types support this.
A correct answer gets 1 mark.
Any incorrect or missing answers get zero marks.
The EPAO is responsible for overseeing the marking of the test. The EPAO must ensure standardisation and moderation of tests with written answers.
The apprentice must take the test in a suitably controlled and invigilated environment that is a quiet room, free from distractions and influence. The EPAO must check the venue is suitable.
The test could take place remotely if the appropriate technology and systems are in place to prevent malpractice.
Question and resource development
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO
should maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the test:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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Health and safety
K3 S4 S6 S13 B3 |
Prioritises health and safety and complies with health and safety regulations, standards and guidance. (S4, B3) Selects and uses personal protective equipment in line with organisational and statutory requirements. (K3, S6) Maintains a safe work area throughout the activity and restores the work area to a safe condition upon completion of tasks in line with organisational procedures. (S13) |
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Environment and sustainability
K17 S17 |
Complies with environmental and sustainability regulations, standards and guidance through the efficient use of resources, recycling and safe disposal of waste. (K17, S17)
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Hand and power tools
K21 S5 |
Uses and stores hand and power tools in line with organisational procedures and manufacturer's instructions. Explains their organisational procedure for escalating tool or equipment faults and defects. (K21, S5)
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Pre-installation
K6 K7 S1 S2 S3 |
Interprets information from drawings, specifications and functional designs to support task completion. (K7, S3) Inspects the building fabric for the suitability to support the weight of the installation and carries out pre-installation location, product, material and dimensional checks. Carries out inspection and checks in line with industry guidance and task requirements. (K6, S1, S2) |
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Installation
K10 K22 S8 S10 |
Applies techniques to assemble and install fitted furniture, in sequence and in line with task requirements and manufacturer's instructions. (K10, S8)
Applies techniques to install and dry fit ancillary products in line with task requirements and manufacturer's instructions. (K22, S10)
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Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
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Snagging and fault rectification
K15 K16 S11 S12 |
Describes how they identify and report faults, snags and issues in line with organisational procedures. (K15, S11)
Describes how they carry out rectification work that that follows a root cause analysis, in line with their limits of competence and organisational procedures. (K16, S12) |
Explains the impact to the customer and the business of snag, fault and issue identification. (K15, S11) Explains their choice of methods and techniques when carrying out rectification work which follows a root cause analysis. (K16, S12)
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Product removal
S7 B4 |
Describes how they remove pre-existing products and consider the environment and sustainability when removing, re-using and disposing of assemblies in line with organisational procedures. (S7, B4)
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None. |
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Pre and post installation structures
K11 S9 |
Describes how they install and adjust boxing, boarding and frameworks, ensuring the best fit in line with task requirements. (K11, S9) |
Explains their choice of methods and techniques when installing and adjusting boxing, boarding and frameworks to ensure the best fit. (K11, S9)
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Documentation and handover
K20 K23 S14 S19 |
Describes the documentation they complete, using written techniques, in line with organisational procedures. (K20, K23, S19). Describes how they carry out customer handovers including providing product guidance, upon completion of work, in line with organisational procedures. (S14)
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Outlines the benefits to the business of completing documentation correctly and accurately. (K20, S19)
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Collaborative working
K19 K24 S15 S16 S18 B1 |
Describes how they apply team working principles to meet their team's work goals and support an inclusive workplace when working with others. (K24, S18, B1) Describes how they work collaboratively with stakeholders or clients to solve role related problems. (S16) Describes how they communicate verbally with others in a way that is suitable for the context, audience and supports activity completion. (K19, S15) |
Explains how their team focus supports wider teams to achieve their goals. (K24, S18) Explains how their collaborative approach to solving role related problems improved the quality of outcomes. (S16)
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CPD and well-being
K18 B2 |
Outlines how they seek learning and development opportunities relevant to their role. (B2) Describes mental and physical health considerations for themselves and others and identifies sources of support available for themselves and others. (K18)
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None.
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| Grade | Minimum marks required | Maximum marks required |
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| Fail | 0 | 24 |
| Pass | 25 | 32 |
| Distinction | 33 | 40 |
Performance in the EPA determines the overall grade of:
An independent assessor must individually grade the observation with questions and interview underpinned by a portfolio of evidence in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one assessment method or more, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall distinction, the apprentice must achieve a distinction in the interview underpinned by a portfolio of evidence and multiple-choice test assessment methods and a pass in the observation with questions assessment method.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
| Observation with questions | Interview underpinned by a portfolio of evidence | Multiple-choice test | Overall Grading |
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| Fail | Any grade | Any grade | Fail |
| Any grade | Fail | Any grade | Fail |
| Any grade | Any grade | Fail | Fail |
| Pass | Pass | Pass | Pass |
| Pass | Distinction | Pass | Pass |
| Pass | Pass | Distinction | Pass |
| Pass | Distinction | Distinction | Distinction |
If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
The apprentice will get a maximum EPA grade of pass for a re-sit or re-take, unless the EPAO determines there are exceptional circumstances.
| Roles | Responsibilities |
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Apprentice |
As a minimum, the apprentice should:
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Employer |
As a minimum, the apprentice's employer must:
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EPAO |
As a minimum, the EPAO must:
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Independent assessor |
As a minimum, an independent assessor must:
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Training provider |
As a minimum, the training provider must:
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Marker |
As a minimum, the marker must:
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Invigilator |
As a minimum, the invigilator must:
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The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.
EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.
They must also appoint independent assessors who:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship is not aligned to professional recognition.
| Knowledge | Assessment methods |
|---|---|
|
K1
Awareness of health and safety regulations, standards and guidance and the impact on the role. Control of Substances Hazardous to Health (COSHH). Fire safety. Hazards and risks. Health and Safety at Work Act. Provision and Use of Work Equipment Regulations (PUWER). Reporting of Injuries, Diseases and Dangerous Occurrences Regulations (RIDDOR). Back to Grading |
Multiple-choice test |
|
K2
Safe systems of work: site inductions, toolbox talks, risk assessments, method statements and hazard identification in the work area. Back to Grading |
Multiple-choice test |
|
K3
Personal protective equipment (PPE): types and use. Back to Grading |
Observation with questions |
|
K4
Functional safety: voltage requirements of electrical fittings, manual and mechanical lifting techniques, Portable Appliance Testing (PAT). Back to Grading |
Multiple-choice test |
|
K5
Principles of building: roofs, walls, floors, utilities and services, insulation, fire, moisture, traditional and modern methods of construction (SIPs (structurally insulated panels), timber frame, ICF (insulated concrete form) and modular). Back to Grading |
Multiple-choice test |
|
K6
Pre-installation checks and inspection, methods and techniques. Back to Grading |
Observation with questions |
|
K7
Methods of Interpreting and extracting information drawings, specifications and functional designs. Back to Grading |
Observation with questions |
|
K8
Basic principles of digital design and modelling systems. Back to Grading |
Multiple-choice test |
|
K9
Features of different interiors and how these affect placements. Back to Grading |
Multiple-choice test |
|
K10
Fitted furniture assembly and installation methods and techniques and the importance of sequential assembly. Back to Grading |
Observation with questions |
|
K11
Boxing, boarding and framework: installation, fixing and adjustment processes, methods and techniques. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K12
The basic principles of carpentry: tools, natural and manufactured materials, adhesives, fixing methods and limits of competence. Back to Grading |
Multiple-choice test |
|
K13
The basic principles of plumbing: tools, water and waste fittings, water and waste pipe types, isolating water supply and limits of competence. Back to Grading |
Multiple-choice test |
|
K14
The basic principles of electrical installation, plug and lighting circuits and ring circuits, fitting facias, consumer unit, isolating electrical supply and limits of competence. Back to Grading |
Multiple-choice test |
|
K15
Common faults, snags and issues identification and reporting methods. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K16
Faults and snags rectification: methods and techniques and how to follow a root cause analysis. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K17
Awareness of environmental and sustainability regulations, impact of the sector on the environment. Efficient use of resources. Recycling, reuse and safe disposal of waste. Back to Grading |
Observation with questions |
|
K18
Awareness of issues and common symptoms and warning signs of stress, anxiety and depression, plus where to go for help and the resources available. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K19
Verbal communication: giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Construction terminology. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K20
Written communication techniques. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K21
Tools and equipment: types, safe use and storage techniques and how to escalate defects and faults. Back to Grading |
Observation with questions |
|
K22
Ancillary products installation and dry fit methods and techniques Back to Grading |
Observation with questions |
|
K23
Documentation requirements Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K24
Principles of good team working. Back to Grading |
Interview underpinned by a portfolio of evidence |
| Skill | Assessment methods |
|---|---|
|
S1
Carry out location, product, material and dimensional checks prior to installation. Back to Grading |
Observation with questions |
|
S2
Inspect the fabric of the building for suitability of weight of installation. Back to Grading |
Observation with questions |
|
S3
Interpret information from drawings, specifications and functional designs. Back to Grading |
Observation with questions |
|
S4
Comply with health and safety regulations, standards, and guidance. Back to Grading |
Observation with questions |
|
S5
Use and store hand and power tools. Back to Grading |
Observation with questions |
|
S6
Select and use personal protective equipment. Back to Grading |
Observation with questions |
|
S7
Remove and dispose of pre-existing products. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S8
Assemble and install fitted furniture components in sequence. Back to Grading |
Observation with questions |
|
S9
Install boxing, boarding and frameworks, adjusting to ensure best possible fit. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S10
Install and dry-fit ancillary products, for example, hinges, handles, appliances, media equipment or bathroom suite fixtures. Back to Grading |
Observation with questions |
|
S11
Identify and report faults, snags and issues. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S12
Carry out rectification work following a root cause analysis, within limits of competence. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S13
Maintain a safe working area and return to a safe condition. Back to Grading |
Observation with questions |
|
S14
Carry out a customer handover, including providing product guidance. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S15
Communicate with others verbally, for example internal and external customers, colleagues and managers. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S16
Works collaboratively with clients or stakeholders to solve problems Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S17
Comply with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. Back to Grading |
Observation with questions |
|
S18
Applies team working principles. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S19
Complete documentation. Back to Grading |
Interview underpinned by a portfolio of evidence |
| Behaviour | Assessment methods |
|---|---|
|
B1
Support an inclusive workplace, respectful of different views. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
B2
Seek learning and development opportunities. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
B3
Puts health and safety first. Back to Grading |
Observation with questions |
|
B4
Considers the environment and sustainability. Back to Grading |
Interview underpinned by a portfolio of evidence |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Health and safety
K3 S4 S6 S13 B3 |
Personal protective equipment (PPE): types and use. (K3) |
Comply with health and safety regulations, standards, and guidance. (S4) Select and use personal protective equipment. (S6) Maintain a safe working area and return to a safe condition. (S13) |
Puts health and safety first. (B3) |
|
Environment and sustainability
K17 S17 |
Awareness of environmental and sustainability regulations, impact of the sector on the environment. Efficient use of resources. Recycling, reuse and safe disposal of waste. (K17) |
Comply with environmental and sustainability regulations, standards, and guidance. Segregate resources for reuse, recycling and disposal. (S17) |
None |
|
Hand and power tools
K21 S5 |
Tools and equipment: types, safe use and storage techniques and how to escalate defects and faults. (K21) |
Use and store hand and power tools. (S5) |
None |
|
Pre-installation
K6 K7 S1 S2 S3 |
Pre-installation checks and inspection, methods and techniques. (K6) Methods of Interpreting and extracting information drawings, specifications and functional designs. (K7) |
Carry out location, product, material and dimensional checks prior to installation. (S1) Inspect the fabric of the building for suitability of weight of installation. (S2) Interpret information from drawings, specifications and functional designs. (S3) |
None |
|
Installation
K10 K22 S8 S10 |
Fitted furniture assembly and installation methods and techniques and the importance of sequential assembly. (K10) Ancillary products installation and dry fit methods and techniques (K22) |
Assemble and install fitted furniture components in sequence. (S8) Install and dry-fit ancillary products, for example, hinges, handles, appliances, media equipment or bathroom suite fixtures. (S10) |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Snagging and fault rectification
K15 K16 S11 S12 |
Common faults, snags and issues identification and reporting methods. (K15) Faults and snags rectification: methods and techniques and how to follow a root cause analysis. (K16) |
Identify and report faults, snags and issues. (S11) Carry out rectification work following a root cause analysis, within limits of competence. (S12) |
None |
|
Product removal
S7 B4 |
None |
Remove and dispose of pre-existing products. (S7) |
Considers the environment and sustainability. (B4) |
|
Pre and post installation structures
K11 S9 |
Boxing, boarding and framework: installation, fixing and adjustment processes, methods and techniques. (K11) |
Install boxing, boarding and frameworks, adjusting to ensure best possible fit. (S9) |
None |
|
Documentation and handover
K20 K23 S14 S19 |
Written communication techniques. (K20) Documentation requirements (K23) |
Carry out a customer handover, including providing product guidance. (S14) Complete documentation. (S19) |
None |
|
Collaborative working
K19 K24 S15 S16 S18 B1 |
Verbal communication: giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Construction terminology. (K19) Principles of good team working. (K24) |
Communicate with others verbally, for example internal and external customers, colleagues and managers. (S15) Works collaboratively with clients or stakeholders to solve problems (S16) Applies team working principles. (S18) |
Support an inclusive workplace, respectful of different views. (B1) |
|
CPD and well-being
K18 B2 |
Awareness of issues and common symptoms and warning signs of stress, anxiety and depression, plus where to go for help and the resources available. (K18) |
None |
Seek learning and development opportunities. (B2) |
Contact us about this apprenticeship
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| 1.0 | Approved for delivery | 18/10/2023 | Not set | Not set |
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