Overview of the role

Supporting engineers, surveyors and architects on construction projects.

Details of standard

Occupation summary

This occupation is found in the construction and engineering sectors, with building services engineering technicians employed in a variety of organisation types and sizes.  Building services engineering technicians will typically work for:

  • Clients, for whom construction or refurbishment projects are carried out, with technicians supporting the preparation and production of building services engineering information, project plans and resourcing, typically for consultants and contractors. This type of organisation could include Developers, Hospital Estates departments, Local Authorities, Facilities Management, etc.
  • Consultancies, typically appointed by the client, to design, prepare or modify building services engineering designs, with technicians supporting the planning, design, coordination, management, and monitoring of building services engineering projects, in the design phase, typically providing information for the client and contractor.
  • Contractors, typically appointed by the client, to coordinate the construction, installation, refurbishment, or manufacture phase of a building services engineering project, with technicians supporting the planning, project management, monitoring, commissioning and coordination of the build or refurbishment phase of building services engineering projects.
  • Suppliers and Manufacturers, appointed to supply materials and equipment, or to design, build and manufacture building service systems, for building services projects. 

Technicians work on and in all types of buildings across the built environment sector, including residential (private homes, larger residential buildings, including high rise buildings), schools (education), healthcare facilities & hospitals, retail outlets, shopping centres, offices, restaurants, cinemas, gyms, museums, and infrastructure projects such as transport hubs and stations, ports and airports, water and waste facilities, power plants.

The broad purpose of the occupation is to bring the built environment to life by connecting up the buildings we live and work in, ensuring they meet the needs of the people, plant, and services they need to accommodate, whilst providing comfort, building safety and security and efficiency through ever increasing environmental safeguarding.

Building services engineering technicians assist in the delivery of building services solutions and systems that are to be manufactured, installed, or managed and maintained, within a building. The main types of building services systems are mechanical (heating, ventilation, and cooling), electrical (power, lighting etc) and public health (water services and drainage).

In these areas, building services engineering technicians may consider:

  • safety and security, including emergency lighting, security and alarm systems, fire detection and prevention, emergency back-up systems, inclusive access, and flow through buildings for both people and equipment, including escalators and lifts.
  • efficiency and sustainability, including the capture, supply and use of energy (electrical, mechanical, and other power systems, renewable energy systems (such as solar, wind or heat pump sources), water supply and management (including plumbing and drainage), communication networks to aid integrated systems and intelligent buildings, and façade engineering.
  • comfort and control, including heating and ventilation, air conditioning and refrigeration, and lighting (artificial and natural) and acoustics.

Building services engineering technicians will use and apply engineering principles and techniques to prepare, produce and present building services engineering diagrams and documentation, with regard for the practical need to install and maintain equipment and systems. They will also support in technical problem solving which aid in the delivery of building services engineering solutions. 

Technicians will source, review, and analyse data and information, carry out calculations, and use a range of tools and techniques, including engineering analysis software (such as CAD and Revit), and digital data modelling systems, such as Building Information Management (BIM), to aid the communication, assessment and secure management of building services engineering information.

With the need to mitigate the detrimental effects on the environment and an increased drive for sustainability, technicians will need to consider the whole life cycle of a built asset, ensuring building service engineering systems and projects align with United Nations Sustainable Development Goals (UNSDG), respond to net-zero emissions targets and are compliant with climate change acts, and environmental and sustainability policies and legislation. 

Building services engineering technicians will contribute to the planning, design, programming, project management, or delivery of engineering activities to agreed timescales and budgets, using quality systems and risk assessment procedures to monitor and manage projects and their risks. Technicians may also assist in site inspections or surveys, report progress against project plans, or check specified technical aspects of design, site or manufacturing activities. 

In their daily work, an employee in this occupation interacts with their line manager, typically a senior building services engineer or site manager, to confirm programmes of work and agree individual responsibilities, which in turn support the delivery of wider plans across building services engineering teams; these teams could include engineers across a range of disciplines, such as mechanical, electrical or public health engineering, from various employer types (e.g. clients, consultancies, contractors), and project managers, where their collective outputs will be used to produce building services engineering solutions that are fit for purpose, safe, secure, environmentally sustainable, and meet customer and industry specifications.

Technicians shall also have a mentor who will support them in the development of their career plans, maintenance of their personal and professional development, and in some cases, progression into more advanced roles, such as building services engineers or technical specialists.

Technicians may also be exposed to other professional disciplines, such as civils, lighting and acoustics engineers, surveyors, architects, planners, environmental practitioners, or legal teams. As well as liaising with internal colleagues across a variety of multidisciplinary areas, some technicians will also be responsible for working with customers, suppliers, manufacturers, and stakeholders or with representatives from appropriate regulatory bodies.

Building services engineering technicians, depending on their employer, will spend their time in an office environment, working on site, working remotely or a combination of these. There is also potential for visiting customers, suppliers, or manufacturers.

An employee in this occupation will be responsible for assisting in the delivery of accurate and quality building services engineering solutions, ensuring they are within agreed time and resource limits, compliant with health and safety regulations, to industry, regulatory and legislative standards, such as the Building Safety Bill, and to defined specifications.

 They will typically report to an engineer or project manager, normally as part of a cross functional team, the size of this team and responsibilities varying with the scope of the project and size of the employer.

They also have a responsibility to plan and organise their own work and contribute to the management of projects using a variety of business processes, procedures, and methods of working, and comply with the policies and guidance in their workplace, such as those associated with employment, health, wellbeing and welfare, and ethical and professional conduct.

Technicians are able to use their own judgement when undertaking the occupational duties and applying their technical knowledge, skills, and behaviours in a range of contexts and environments. They are also responsible for their own continuing professional development and recognising their own obligations to society.

Typical job titles include:

Assistant technician Building services engineering technician Construction technician Design technician Electrical engineering technician Engineering technician Infrastructure technician Junior site technician Mechanical engineering technician Project management technician Public health engineering technician Site technician

Occupation duties

Duty KSBs

Duty 1 Contribute to building services engineering solutions by preparing, producing, and presenting engineering diagrams and documents, to engineering specifications, industry codes of practice, regulations, standards, and procedures

K1 K2 K6

S1 S2 S5

B1 B2 B3

Duty 2 Assist in the development of building services engineering solutions, by sourcing, reviewing and interpreting data and technical information, carrying out calculations and analysing the outputs

K1 K3

S1 S2

B2 B3

Duty 3 Utilise digital technologies and techniques, such as Computer Aided Design (CAD), Building Information Modelling (BIM) and other techniques, to inform and support building service engineering solutions

K4 K6

S3 S5

B1 B2 B3

Duty 4 Ensure compliance with health, safety & welfare requirements, apply safe systems of work, such as Common Safety Methods (CSM), and identify hazards and mitigate risks in their own work

K5

S4

B1

Duty 5 Comply with relevant policies, standards, regulations, legislation, strategies, technical guidance, and codes of practice, such as Building Safety legislation and Construction Design and Management (CDM), ensuring they are interpreted correctly and communicated appropriately

K6

S5

B1 B2 B5

Duty 6 Comply with environmental policies and legislation, practice sustainable principles, and support the building services engineering projects they work on to assist in the achievement of United Nations Sustainable Development Goals (UNSDG) and net-zero carbon emissions

K7

S6

B1

Duty 7 Use the quality and information management and assurance systems and processes available to plan, manage, monitor, and contribute to the delivery and implementation of building services engineering projects to specification, budget and agreed targets, respecting the need for the security of data and information

K9 K11

S7 S9 S11

B2 B4

Duty 8 Communicate and liaise effectively with own project team, customers, internal or external stakeholders

K10

S10

B4 B5

Duty 9 Work reliably and effectively independently and as a member of a team, taking responsibility for their own work

K9

S7

B2 B4 B5

Duty 10 Ensure compliance with equality, diversity & inclusion (EDI) and ethical standards

K8 K11

S8 S11

Duty 11 Maintain their own learning and skills development by carrying out continuing professional development in line with professional codes of conduct and/or industry specifications and obligations

K12

S12

B6


KSBs

Knowledge

K1: Appropriate engineering principles, underpinned by relevant mathematical, scientific, and technical knowledge and understanding, relating to building services engineering and the construction or manufacturing process Back to Duty

K2: Appropriate building services engineering techniques and methods used to design, install, commission, maintain or operate buildings and infrastructure, the standards, contracts, and specifications used, and their impact on the construction or manufacturing process Back to Duty

K3: Key principles, techniques and methods of data and technical information collection, analysis and evaluation used in delivering building services engineering models (such as Building Information Modelling), designs, and technical solutions Back to Duty

K4: Technical drawings, designs, and Building Information Models, using computer-based software packages, such as Computer Aided Design (CAD) or modelling software (Revit), and their use in the sector Back to Duty

K5: Statutory health, safety and welfare policies, procedures, and regulations, including risk management, in relation to building services engineering project delivery Back to Duty

K6: Industry policies, standards, regulations and legislations (such as Building Safety legislation), and codes of practice (such as Common Safety Method (CSM) and Construction Design and Management (CDM)), that must be adhered to in the building services engineering environment Back to Duty

K7: Principles of sustainable development, including those relating to United Nations Sustainable Development Goals (UNSDG) and net-zero carbon emissions, environmental policies and legislations, the climate change act, and their impact on the design, delivery, and maintenance of building services engineering projects Back to Duty

K8: Understanding of equality, diversity and inclusion, and its impact on building services engineering solutions Back to Duty

K9: Project management, including quality and information management and assurance systems and continuous improvement processes, as applied to building services engineering Back to Duty

K10: Methods of communication and when to use them, including how to write technical reports and present technical information, using appropriate engineering terminology and conventions Back to Duty

K11: Ethical principles as applied to building services engineering and the security of data and information Back to Duty

K12: The values and standards by which they maintain their personal, professional, and technical knowledge and skills through initial professional development (IPD) and continuing professional development (CPD) Back to Duty

Skills

S1: Apply appropriate building services engineering principles, techniques, and methods, including mathematical, scientific, and technical know-how, to building services engineering and the construction or manufacturing process Back to Duty

S2: Apply key principles, techniques and methods of data and technical information collection, analysis and evaluation to support the delivery of building services engineering models (such as Building Information Modelling), designs, and technical solutions Back to Duty

S3: Operate computer-based software packages, such as Computer Aided Design (CAD) or modelling software (Revit) to produce and present technical information and documentation with relevant conventions and engineering terminology Back to Duty

S4: Apply statutory health, safety and welfare policies, procedures, and regulations in the building services engineering environment, using risk management processes, procedures, and documentation Back to Duty

S5: Support and contribute to the production or modification of building services engineering technical solutions in accordance with relevant industry standards, procedures, codes of practice, regulations, and legislation, such as the Building Safety legislation. Back to Duty

S6: Apply principles of sustainable development, including those relating to United Nations Sustainable Development Goals (UNSDG), environmental policies and legislations in building services engineering projects, recognising the need to reduce carbon use, lower emissions, and wider sustainability Back to Duty

S7: Plan, carry out and manage own work in line with quality assurance systems and processes, recognising the wider implications to customer needs, and within cost and resource limitations Back to Duty

S8: Consider equality, diversity, and inclusion in the delivery of building services engineering projects Back to Duty

S9: Apply document control processes and procedures using the approved processes, maintaining quality compliance when creating or amending engineering documentation Back to Duty

S10: Communicate using appropriate methods for the audience, and incorporate relevant and appropriate terms, standards, and data Back to Duty

S11: Apply ethical principles to building services engineering projects, including the secure use of data and information Back to Duty

S12: Plan, undertake and review their own professional competence, regularly updating and reviewing their CPD to improve performance Back to Duty

Behaviours

B1: Complies with health, safety and welfare requirements, industry standards, statutory regulation and legislation, policies, and codes of practice Back to Duty

B2: Works independently, operating in a systematic, proactive, and transparent way, using resources effectively to complete tasks, knowing their limitations and when to ask for support or escalate Back to Duty

B3: Applies a structured approach to problem solving with attention to detail, accuracy, and diligence Back to Duty

B4: Is motivated when collaborating in teams, offering sensible challenge, reflects on and provides constructive feedback and contributes to discussions Back to Duty

B5: Maintains professional and ethical working relationships with internal, external, and connected stakeholders Back to Duty

B6: Takes responsibility for their own professional development, seeking opportunities to enhance their knowledge, skills, and experience Back to Duty


Qualifications

English and Maths

Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.

Other mandatory qualifications

Pearson BTEC Level 3 National Diploma in Building Services Engineering

Level: 3

Ofqual regulated

All apprentices will be required to achieve as a minimum, one of these mandatory qualifications. These qualifications have been approved by one of the professional engineering institutions as meeting the learning outcomes for Engineering Technician (EngTech). Other qualifications may be added at a later date, but must achieve approval from one of the professional engineering institutions licenced by the Engineering Council and meet the Institute’s criteria for inclusion.

Pearson BTEC Level 3 National Extended Diploma in Building Services Engineering

Level: 3

Ofqual regulated

All apprentices will be required to achieve as a minimum, one of these mandatory qualifications. These qualifications have been approved by one of the professional engineering institutions as meeting the learning outcomes for Engineering Technician (EngTech). Other qualifications may be added at a later date, but must achieve approval from one of the professional engineering institutions licenced by the Engineering Council and meet the Institute’s criteria for inclusion.

EAL Level 3 Electrotechnical Qualification

Level: 3

Ofqual regulated

All apprentices will be required to achieve as a minimum, one of these mandatory qualifications. These qualifications have been approved by one of the professional engineering institutions as meeting the learning outcomes for Engineering Technician (EngTech). Other qualifications may be added at a later date, but must achieve approval from one of the professional engineering institutions licenced by the Engineering Council and meet the Institute’s criteria for inclusion.

Pearson BTEC Level 3 Diploma in Advanced Manufacturing Engineering (Development Technical Knowledge)

Level: 3

Ofqual regulated

All apprentices will be required to achieve as a minimum, one of these mandatory qualifications. These qualifications have been approved by one of the professional engineering institutions as meeting the learning outcomes for Engineering Technician (EngTech). Other qualifications may be added at a later date, but must achieve approval from one of the professional engineering institutions licenced by the Engineering Council and meet the Institute’s criteria for inclusion.

City and Guilds Level 3 Electrotechnical Qualification

Level: 3

Ofqual regulated

All apprentices will be required to achieve as a minimum, one of these mandatory qualifications. These qualifications have been approved by one of the professional engineering institutions as meeting the learning outcomes for Engineering Technician (EngTech). Other qualifications may be added at a later date, but must achieve approval from one of the professional engineering institutions licenced by the Engineering Council and meet the Institute’s criteria for inclusion.

Professional recognition

This standard aligns with the following professional recognition:

  • Engineering Council for Engineering Technician (EngTech)


Additional details

Occupational Level:

3

Duration (months):

32

Review

this apprenticeship will be reviewed in accordance with our change request policy.

Status: Approved for delivery
Level: 3
Reference: ST0063
Version: 1.1
Date updated: 05/07/2022
Approved for delivery: 9 June 2017
Route: Construction and the built environment
Typical duration to gateway: 32 months (this does not include EPA period)
Maximum funding: £16000
LARS Code: 178
EQA Provider: Ofqual
Employers involved in creating the standard: Hoare Lee Derry Building Services Ltd Arup Mott MacDonald Canary Wharf Contractors Ltd Mott MacDonald Crofton Consulting Atkins CBRE Group Waterman Clancy Consulting Troup Bywater and Anders Static Systems Group (SSG) Hoare Lee Crofton Consulting BDP Institute of Healthcare Engineering and Estate Management (IHEEM) Balfour Beatty

Version log

Version Change detail Earliest start date Latest start date Latest end date
1.1 End-point assessment plan, funding band and standard revised. 27/01/2022 Not set Not set
1.0 Approved for delivery. 09/06/2017 26/01/2022 Not set

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