Demonstrate a range of barbering skills tailored to client requirements, whilst providing an outstanding service.
This occupation is found in the hair and beauty sector. The Barbershop work environment is always client facing, can be varied in size, style and ambiance, from a small micro barbershop, to franchises or large high street premises.
The broad purpose of the occupation is to demonstrate a range of Barbering skills tailored to client requirements, whilst providing an outstanding service. A Barbering professional at level 2 will be able to shampoo and condition hair, cut hair using a range of barbering techniques, style and finish hair to create variety of looks, cut facial hair into shape and provide shaving services. Barbers must be able to work with all hair types, characteristics and classifications ranging from straight (type 1) hair to very curly, hair with texture (Type 4 wiry hair). They also need to be able to carry out consultations with clients, demonstrate the professionalism, values, behaviours, communication skills, retail skills alongside safe working practices associated with their role. They must be able to work without supervision to a high level of precision, with exceptional client care skills.
In their daily work, an employee in this occupation interacts with a wide and diverse range of clients, the barbershop team, other associated hairdressing and beauty professionals. They should also be able to promote themselves, their organisation, products and services using a variety of channels.
An employee in this occupation will be responsible for demonstrating industry standards of professionalism, values, behaviours, communication skills, team work, retail and selling skills for clients. They will also be able to complete a range of barbering services to create a variety of looks.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 18 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
For the barbering professional, the qualification required is:
City & Guilds Level 2 Diploma for Hair Professionals - Barbering 603/1380/8
TQUK Level 2 Diploma for Hair Professionals (Barbering) (RQF) 603/3102/1
VTCT Level 2 Diploma for Hair Professionals (Barbering) 603/1324/9
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 20 multiple-choice questions. You will have 30 minutes to complete it.
Practical assessment with questions
You will be observed by an independent assessor completing a set of tasks. It will last 3.25 hours. They will ask you at least 3 questions.
Professional discussion underpinned by a portfolio of evidence
You will have a professional discussion with an independent assessor. It will last 45 minutes. They will ask you at least 10 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
The EPAO will confirm where and when each assessment method will take place.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This occupation is found in the hair and beauty sector. The Barbershop work environment is always client facing, can be varied in size, style and ambiance, from a small micro barbershop, to franchises or large high street premises.
The broad purpose of the occupation is to demonstrate a range of Barbering skills tailored to client requirements, whilst providing an outstanding service. A Barbering professional at level 2 will be able to shampoo and condition hair, cut hair using a range of barbering techniques, style and finish hair to create variety of looks, cut facial hair into shape and provide shaving services. Barbers must be able to work with all hair types, characteristics and classifications ranging from straight (type 1) hair to very curly, hair with texture (Type 4 wiry hair). They also need to be able to carry out consultations with clients, demonstrate the professionalism, values, behaviours, communication skills, retail skills alongside safe working practices associated with their role. They must be able to work without supervision to a high level of precision, with exceptional client care skills.
In their daily work, an employee in this occupation interacts with a wide and diverse range of clients, the barbershop team, other associated hairdressing and beauty professionals. They should also be able to promote themselves, their organisation, products and services using a variety of channels.
An employee in this occupation will be responsible for demonstrating industry standards of professionalism, values, behaviours, communication skills, team work, retail and selling skills for clients. They will also be able to complete a range of barbering services to create a variety of looks.
| Duty | KSBs |
|---|---|
|
Duty 1 Provide a positive customer experience, showcasing yourself, your organisation and the barbering industry. |
K1 K2 K6 K8 K9 K10 K11 K13 K14 K15 K16 K17 K19 K21 K32 K33 S1 S2 S3 S4 S5 S6 S7 S8 S9 S10 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
|
Duty 2 Barbershop health and safety, legal and organisational requirements. |
K1 K2 K3 K4 K5 K7 K8 K10 K11 K13 K15 K17 K18 K19 K20 K21 K23 K24 K25 K26 K27 K28 K29 K31 K33 S1 S2 S3 S4 S6 S7 S8 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
|
Duty 3 Determine requirements, advise, discuss and agree the service with the client. |
K1 K2 K8 K10 K12 K13 K14 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K28 K31 K33 S1 S2 S3 S4 S6 S7 S8 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
|
Duty 4 Prepare the hair for barbering services. |
K1 K2 K7 K8 K10 K11 K13 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K31 K33 S1 S2 S3 S4 S7 S8 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S20 S21 |
|
Duty 5 Cut hair using barbering techniques to create a variety of looks. |
K1 K2 K7 K8 K10 K11 K13 K17 K18 K19 K20 K21 K24 K25 K33 |
|
Duty 6 Style and finish using barbering techniques. |
K1 K2 K7 K8 K10 K11 K13 K17 K18 K19 K20 K21 K30 K31 K33 |
|
Duty 7 Cut facial hair into shape. |
K1 K2 K7 K8 K10 K11 K13 K17 K18 K19 K20 K21 K26 K29 K33 |
|
Duty 8 Provide shaving services. |
K1 K2 K7 K8 K10 K11 K13 K17 K18 K19 K20 K21 K27 K28 K29 K33 |
|
Duty 9 Promote self, organisation, products and services using a variety of channels. |
|
|
Duty 10 Maintain up to date knowledge and skills of new and emerging hairstyles, trends, techniques, products, tools and equipment. |
|
K1: Legal, organisational and health and safety requirements relevant to barbering businesses.
Back to Duty
K2: How to maintain effective and safe methods of working and infection control when completing barbering services.
Back to Duty
K3: The types of incidents, problems and accidents that can occur in a barbershop, the actions to take and your responsibilities for reporting.
Back to Duty
K4: How to complete and implement a health and safety risk assessment.
Back to Duty
K5: Work related injury and ill health associated with barbering (e.g. physical injuries, posture, disorders, disease, viruses, blood, contact or airborne, dermatitis).
Back to Duty
K6: Employment rights and responsibilities.
Back to Duty
K7: Products, tools and equipment used in barbering services and legal organisational requirements for safe use and storage.
Back to Duty
K8: Barbering professionalism, values, industry codes of conduct, best practice and ethics.
Back to Duty
K9: Barbershop culture, history and types of barbershops.
Back to Duty
K10: How to use and promote working methods that promote environmental and sustainable working practices.
Back to Duty
K11: The role and function of the front of house or reception area in the barbershop business (services, bookings, payments, retail and sales).
Back to Duty
K12: The benefits and drawbacks of using social media and how social media can be used to promote the business.
Back to Duty
K13: Client care principles and practices.
Back to Duty
K14: How to actively promote and respect equality, diversity and inclusivity (confidentiality, discretion, welfare, limitations).
Back to Duty
K15: Awareness of the mental health and wellbeing of self and clients.
Back to Duty
K16: Principles of teamwork.
Back to Duty
K17: The types of advice and guidance that should be provided prior, during and post service.
Back to Duty
K18: How to recognise a contra-indication that would prevent the service and a limiting factor that would restrict a service, the implications on barbering services and when to refer to a general practitioner and/or trichologist.
Back to Duty
K19: How to complete client consultation and record relevant information relating to hair, skin and scalp analysis, hair and skin classification type, characteristics tests.
Back to Duty
K20: Barbering science for hair and skin (e.g. the basic structure of hair and skin, the growth cycle of hair Anagen, Catagen and Telogen).
Back to Duty
K21: Client preparation requirements for barbering services.
Back to Duty
K22: The science behind shampoo, tonics, and conditioning products.
Back to Duty
K23: How to shampoo, treat and condition the hair and scalp safely.
Back to Duty
K24: The cutting methodology, techniques, tools and equipment required to create a range of barbering looks, different effects, distribution of weight, balance and shape to create precision and personalised looks.
Back to Duty
K25: The techniques and methodology behind creating basic outlines and detailing in hair.
Back to Duty
K26: The techniques and methodology behind designing and creating a range of facial hair shapes, tapered beard lines, beard outlines and moustaches.
Back to Duty
K27: The techniques and methodology behind preparing for and carrying out different shaving services.
Back to Duty
K28: The methods, benefits and effects of facial massage.
Back to Duty
K29: The effects of close clippering and shaving on the hair and skin (e.g. cool, heat, sensation, reaction, immediate and long term effects).
Back to Duty
K30: The science behind drying and finishing hair.
Back to Duty
K31: The techniques and methodology behind drying, styling and finishing hair using barbering techniques.
Back to Duty
K32: Complementary male grooming services, their benefits and drawbacks.
Back to Duty
K33: Evaluation techniques.
Back to Duty
S1: Apply safe, hygienic and effective methods of working and infection control.
Back to Duty
S2: Identify and report problems which cannot be dealt with to the relevant person(s).
Back to Duty
S3: Use working methods that promote environmental and sustainable working practices.
Back to Duty
S4: Carry out front of house duties to support the barbershop business.
Back to Duty
S5: Promote yourself, your organisation, products and services via a variety of social channels.
Back to Duty
S6: Complete and maintain client records in accordance with legal and organisational requirements.
Back to Duty
S7: Use communication and etiquette that suits and is appropriate to the barbershop image and style.
Back to Duty
S8: Maintain the client’s privacy, comfort and welfare during a barbering service.
Back to Duty
S9: Work as part of a team to support the barbershop.
Back to Duty
S10: Advise clients (new and regular) pre, during and after service on the services, products available and maintenance.
Back to Duty
S11: Use a range of products, tools and equipment, adhering to legal and organisational requirements for safe use and storage.
Back to Duty
S12: Identify contraindications or limiting factors that are likely to affect or influence the service using observation and appropriate questioning techniques.
Back to Duty
S13: Carry out a consultation, examine and analyse the hair, skin and scalp.
Back to Duty
S14: Prepare the hair for barbering services.
Back to Duty
S15: Cut hair using a range of barbering cutting techniques, to create a variety of looks, taking account of factors influencing the service and the steps required to achieve the desired look.
Back to Duty
S16: Restyle hair by changing the length, bulk or shape to achieve a significant/clear different style.
Back to Duty
S17: Create basic outlines and detailing in hair.
Back to Duty
S18: Design, create and maintain a variety of facial hair shapes and looks.
Back to Duty
S19: Style and finish hair to create a variety of barbering looks.
Back to Duty
S20: Provide shaving and facial massage services safely.
Back to Duty
S21: Evaluate the results of the service.
Back to Duty
B1: Demonstrates good verbal and non-verbal communication skills.
Back to Duty
B2: Demonstrates professionalism and a passion for the industry: a commitment to quality and continuous improvement, a positive attitude and team working, working under pressure, observing time management and self-management.
Back to Duty
B3: Facilitates safe working practices, ensures safety of self and others and challenges safety issues.
Back to Duty
B4: Maintains professional ethics: integrity, respect, empathy, client confidence, confidentiality and discretion.
Back to Duty
English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.
Level: 2
Ofqual regulated
This is an existing qualification that is required for insurance purposes, as there are no statutory or regulatory requirements.
Level: 2
Ofqual regulated
This is an existing qualification that is required for insurance purposes, as there are no statutory or regulatory requirements.
Level: 2
Ofqual regulated
This is an existing qualification that is required for insurance purposes, as there are no statutory or regulatory requirements.
V1.0
This document explains the requirements for end-point assessment (EPA) for the barbering professional apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Barbering professional apprentices, their employers and training providers should read this document.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must select an approved EPAO from the Education and Skills Funding Agency’s Register of end-point assessment organisations (RoEPAO).
A full-time apprentice typically spends 18 months on-programme (this means in training before the gateway) working towards competence as a barbering professional. All apprentices must spend at least 12 months on-programme. All apprentices must complete the required amount of off-the-job training specified by the apprenticeship funding rules.
This EPA has 3 assessment methods.
The grades available for each assessment method are:
Assessment method 1 - knowledge test:
Assessment method 2 - practical assessment:
Assessment method 3 - professional discussion, underpinned by a portfolio of evidence :
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
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On-programme - typically 18 months
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The apprentice must complete training to develop the knowledge, skills and behaviours (KSBs) of the occupational standard. The apprentice must complete training towards English and maths qualifications in line with the apprenticeship funding rules. The apprentice must complete training towards one of the qualifications listed in the occupational standard. The qualification(s) required are: City & Guilds Level 2 Diploma for Hair Professionals - Barbering 603/1380/8 TQUK Level 2 Diploma for Hair Professionals (Barbering) (RQF) 603/3102/1 VTCT Level 2 Diploma for Hair Professionals (Barbering) 603/1324/9 The apprentice must compile a portfolio of evidence. |
|---|---|
|
End-point assessment gateway
|
The employer must be content that the apprentice is working at or above the occupational standard. The apprentice’s employer must confirm that they think the apprentice:
The apprentice must have passed one of the qualifications listed in the barbering professional occupational standard ST1273. The qualifications listed in the standard are: City & Guilds Level 2 Diploma for Hair Professionals - Barbering 603/1380/8 TQUK Level 2 Diploma for Hair Professionals (Barbering) (RQF) 603/3102/1 VTCT Level 2 Diploma for Hair Professionals (Barbering) 603/1324/9 The apprentice must have achieved English and maths qualifications in line with the apprenticeship funding rules. For the professional discussion, underpinned by a portfolio of evidence the apprentice must submit a portfolio of evidence. The apprentice must submit any policies and procedures as requested by the EPAO. |
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End-point assessment - typically 3 months
|
Grades available for each assessment method: Knowledge test
Practical assessment
Professional discussion, underpinned by a portfolio of evidence
Overall EPA and apprenticeship can be graded:
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|
Re-sits and re-takes
|
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The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The expectation is that the EPAO will confirm the gateway requirements have been met and the EPA starts as quickly as possible.
The apprentice’s employer must confirm that they think their apprentice is working at or above the occupational standard. The apprentice will then enter the gateway. The employer may take advice from the apprentice's training provider(s), but the employer must make the decision.
The apprentice must meet the gateway requirements before starting their EPA.
These are:
City & Guilds Level 2 Diploma for Hair Professionals - Barbering 603/1380/8
TQUK Level 2 Diploma for Hair Professionals (Barbering) (RQF) 603/3102/1
VTCT Level 2 Diploma for Hair Professionals (Barbering) 603/1324/9
Portfolio of evidence requirements:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by this assessment method. It will typically contain 10 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include:
This is not a definitive list; other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance (for example, witness statements) rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the discussion. The independent assessor should review the portfolio of evidence to prepare questions for the discussion. They are not required to provide feedback after this review.
The apprentice must submit any policies and procedures as requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
The rationale is that this is the choice of the employer, apprentice and training provider, this could vary depending on the circumstances.
In the test, the apprentice answers questions in a controlled and invigilated environment. It gives the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method.
The rationale for this assessment method is:
The test must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
The knowledge test can be computer based.
The knowledge test must consist of 20 multiple-choice questions.
Multiple-choice questions must have four options, including one correct answer.
The apprentice must be given at least 14 days notice of the date and time of the knowledge test.
The apprentice must have 30 minutes to complete the test.
The knowledge test is closed book which means that the apprentice cannot refer to reference books or materials whilst taking the test.
The knowledge test must be taken in the presence of an invigilator under the responsibility of the EPAO.
The EPAO must have an invigilation policy setting out how the knowledge test must be conducted. It must state the ratio of apprentices to invigilators for the setting and allow the test to take place in a secure way.
The EPAO is responsible for the security of the knowledge test including the arrangements for on-line testing. The EPAO must ensure that their security arrangements maintain the validity and reliability of the knowledge test.
The knowledge test must be marked by an independent assessor or marker employed by the EPAO. They must follow a marking scheme produced by the EPAO. Marking by computer is allowed where question type supports this.
A correct answer gets 1 mark.
Any incorrect or missing answers get zero marks.
The EPAO is responsible for overseeing the marking of the knowledge test. The EPAO must ensure standardisation and moderation of knowledge test.
The apprentice must take the knowledge test in a suitably controlled and invigilated environment that is a quiet room, free from distractions and influence. The EPAO must check the venue is suitable.
The knowledge test may take place remotely if the appropriate technology and systems are in place to prevent malpractice. The EPAO must ensure invigilation of the apprentice for example with, and not limited to, 360-degree cameras and screen sharing facilities.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the knowledge test:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation, training, and moderation.
In a practical assessment with questions, an independent assessor observes the apprentice completing a task or series of tasks set by the EPAO. The EPAO decides where it takes place. The assessment environment must be in a real working environment that closely relate to the apprentice’s natural working environment. This allows the apprentice to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because:
The practical assessment must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the practical assessment using holistic assessment of the KSBs. The independent assessor must observe the apprentice working on at least 2 clients during the practical assessment.
The independent assessor must only observe five apprentices at a time to ensure quality and rigour. They must be as unobtrusive as possible. The independent assessor can request support from an additional person or refer to a technical expert only if required.
The EPAO must give an apprentice 14 days notice of the . practical assessment
The practical assessment must take 3.25 hours.
The independent assessor can increase the time of the practical assessment by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.
The practical assessment cannot be split, other than for comfort breaks or to allow apprentices to move from one location to another. Where breaks occur, they will not count towards the total EPA time.
EPAOs must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations during the working day.
The independent assessor must explain to the apprentice the format and timescales of the practical assessment before it starts. This does not count towards the assessment time.
The independent assessor must observe the following during the practical assessment.
Any form of simulation is not permitted during the practical assessment.
The practical assessment can be completed on any hair classification.
During the practical assessment the apprentice will be assessed on the following when performing services on at least 2 different clients.
Theme: Ways of working - legal, organisational and health and safety
Theme: Ways of working - client care / customer service
Theme: Barbering technical - Cutting and finishing hair (two clients)
The services to be performed are detailed below
Cut, and restyle hair using a range of barbering techniques to create two looks
Use all the tools and equipment for cutting:
Cutting must occur on both wet and dry hair
Use a minimum of 9 cutting techniques (excluding eyebrow trim)
Create two facial hair shapes
Theme: Barbering technical- Shaving
These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.
The independent assessor must ask questions. The purpose of the questions is to clarify further, any elements of a KSB, so as to allow the candidate to demonstrate their full comprehension of the theme being performed.
Questioning can occur during the practical assessment. The time for questions asked during the practical assessment is included in the overall assessment time.
Independent assessors must ask at least 3 questions during the practical assessment. To remain as unobtrusive as possible, the independent assessor should ask questions during natural breaks in work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from their EPAO’s question bank or create their own questions in-line with the EPAO’s training.
The independent assessor can ask follow-up questions to clarify answers given by the apprentice. These questions are in addition to the above set number of questions for the practical assessment and should be kept to a minimum.
The independent assessor must keep accurate records of the assessment. They must record:
The independent assessor must make the grading decision. The practical assessment and responses to questions must be assessed holistically by the independent assessor when they are deciding the grade.
The practical assessment will take place in a real work or a barbershop environment selected by the EPAO (for example the providers or employer’s premises). The simulated environment must relate to the apprentice’s natural work environment and must conform to current health and safety legislation and local bye laws and legislation. The range of services, professional products, tools, materials and equipment (barbering chair, shampooing area) must be current and available for use, and be familiar to the apprentice and be in good working order. Equipment and resources needed for the practical assessment must be provided by the EPAO, employer or provider.
The location, tools, products and equipment must meet the requirements of a real work environment and must be agreed by all stakeholders.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the practical assessment:
In the discussion, an independent assessor and apprentice have a formal two-way conversation.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence. It gives the apprentice the opportunity to demonstrate their competency across the KSBs mapped to this EPA method.
As clear and effective communication is a fundamental part of barbering services, as well as being competent in their practical skills, a barbering professional must be able to hold a conversation and demonstrate they can convey their option and knowledge on a number of subjects. The professional discussion will enable the independent assessor to assess how confidently the apprentice articulates the KSB covered. The grading criteria has been written to ensure the independent assessor can clearly distinguish the level of communication and understanding of the apprentice.
The professional discussion must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the professional discussion.
The EPAO must give an apprentice 14 days notice of the professional discussion.
The independent assessor must have at least 14 days to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the professional discussion.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however the portfolio of evidence is not directly assessed.
The professional discussion must last for 45 minutes. The independent assessor can increase the time of the professional discussion by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 10 questions. Follow-up questions are allowed where clarification is required. The independent assessor must use the questions from their EPAO’s question bank or create their own questions in-line with the EPAO’s training.
The independent assessor must make the grading decision. The independent assessor must keep accurate records of the assessment. They must record:
The professional discussion must take place in a suitable venue selected by the EPAO (for example the EPAO’s or employer’s premises).
The professional discussion can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The professional discussion should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the professional discussion, underpinned by a portfolio of evidence :
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation, training, and moderation.
Fail - does not meet pass criteria
|
Theme
KSBs
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Pass
Apprentices must demonstrate all the pass descriptors
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Distinction
Apprentices must demonstrate all the pass descriptors and all of the distinction descriptors
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|---|---|---|
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Ways of working - Legal, organisational and health and safety
K2 K7 K10 S1 S3 S11 B3 B4 |
Apply safe, hygienic, and effective methods of working and infection control, complying with relevant professional and legal obligations in the use of products, tools, equipment, and materials, whilst being flexible and professional to meet changing demands. (K2, K7, S1, S11, B3, B4) Demonstrate working methods that support and promote environmental and sustainable working practices during the service (K10, S3)
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Work confidently, and in an organised manner and is proactive in their approach to safe, hygienic, and effective methods of working and infection control, whilst being flexible to changing demands and adopting a different way of working to reflect these. (K2, S1, B3) Continually manage and use time and resources (products, tools, materials, and equipment) effectively and demonstrates a constant attention to detail. (K7, S11, B4) Consistently use products and resources efficiently and economically throughout the service which demonstrates effective environmental and sustainable working practices. (K10, S3)
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Ways of working - client care / customer service
K13 K17 K18 K19 K33 S6 S7 S8 S10 S12 S13 S21 B1 |
Provide correct advice and client care throughout the services and communicate with correct etiquette whilst maintaining the clients privacy, comfort and welfare. (K13, K17, S7, S8, S10,B1) Examine, analyse and record the hair, skin and scalp consultation, recognising contraindications and limiting factors that would restrict the service (K18, K19, S12, S13) Evaluate the results of the service and record the outcomes in accordance with legal and organisational requirements. (K33, S6, S21)
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Communicate in a respectful considered manner, demonstrating professionalism, empathy and confidence, clients are consistently fully informed with explanations or justifications for any recommendations, the response are intuitive, showing tact and diplomacy, respecting individual client characteristics, in a timely manner, throughout the service. (K13, K17, S6, S7, S10, B1)
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Barbering technical - Cutting and finishing hair
K21 K24 K25 K26 K31 S14 S15 S16 S17 S18 S19 |
Prepare the hair following correct methodology for barbering services. (K21, S14) Apply and follow correct methodologies with precision throughout the haircut, personalising where required, whilst considering the hair characteristics weight distribution, balance and natural growth patterns, using correct moisture, tension, cutting angles and cutting techniques to achieve the desired look. (K24, S15) Restyle the hair using a range of cutting techniques to change the length, bulk or shape to achieve a significant/clear different style. (S16) Incorporate basic outlines and detailing into a haircut in line with client requirements. (K25, S17) Create a facial hair design shape, using correct techniques and methodologies, whilst considering accurate distribution of weight, balance and shape. (K24, K26, S18) Apply and follow correct methodologies and techniques throughout the drying, styling and finishing process, which met the intended balance, volume and shape. (K31, S19)
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Use a creative approach by combining and adapting a range of technical skills and cutting techniques, throughout the service, which maximised the style potential, showing specific attention to precision and detail that takes into account the hair characteristics to enhance and personalise the look. (K24, S15) Use a creative approach to restyle the hair by combining and adapting a range of technical skills and cutting techniques, changing the length, bulk or shape to achieve a significant/clear different style, showing specific attention to precision and detail, that take into account the hair characteristics to enhance and personalised the look. (S16) Outlines and detailing created demonstrated specific attention to precision and detail, that takes into account the hair characteristics to enhance and personalise the look (K25, S17) The facial hair shape created demonstrated specific attention to precision and detail, that takes into account the hair characteristics to enhance and personalise the look (K24, K26, S18) Use a creative approach by combining and adapting a range of styling and finishing techniques, products tools and equipment throughout the service, which maximised the style potential, showing specific attention to precision and detail, that takes into account the hair characteristics to enhance and personalise the look (K31, S19)
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Barbering technical- Shaving
K27 K28 S20 |
Apply and follow correct methodologies and techniques throughout the preparation, shaving and massage, ensuring appropriate skin control and tension throughout to achieve the desired finish. (K27, K28, S20)
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Demonstrate specific attention to detail in the client’s preparation, product skin care application, skin control, tension, massage techniques completed and finishing services, that takes into account the hair and skin characteristics. (K27, K28, S20)
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Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all the pass descriptors
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Distinction
Apprentices must demonstrate all the pass descriptors and all of the distinction descriptors
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|---|---|---|
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Way of working - Front of house
K11 K16 K32 S2 S4 S9 |
Describe the function of front of house duties, wider barbershop duties, how and when and who to report problems to and the principles of teamwork, in supporting the barbershop. (K11, K16, S2, S4, S9) Outline the benefits and drawbacks of complementary male grooming services. (K32)
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Explain how they carry out front of house and wider salon duties to support and enhance the operation and development of the salon, with clear rationales for specific approaches and evidence-based examples of their effectiveness. Justify how they work effectively as part of a team, manage, resolve, and escalate problems, and support a positive working culture within their barbershop. (K11, K16, S2, S4, S9) Explain a wide range of complementary male grooming services, evaluates the benefits and drawbacks, and contributes own opinion and perspective. (K32) |
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Ways of working - client care / customer service
K14 K15 |
Describe ways of promoting equality, diversity and inclusivity (confidentiality, discretion, welfare, limitations) in a barbershop. (K14) Describe ways of supporting mental health and wellbeing of self and client. (K15)
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Justify and provide examples of opportunities to promote or champion equality, diversity and inclusivity (confidentiality, discretion, welfare, limitations) within their role or in the workplace. (K14) Justify and provide examples of opportunities to promote initiatives to raise awareness of mental health and wellbeing of self and client. (K15) |
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The Barbering industry
K8 K9 K12 S5 B2 |
Describe the history and origin of barbering, how culture impacts the type of barbershop. (K9) Explain why continuous improvement, a positive attitude and team working, work under pressure, time and self-management barbering values, industry codes of conduct, best practice and ethics which contribute to barbering professionalism and a passion for the industry. (K8, B2) Explain how the barbershop can be promoted using digital technology and social media, including the various benefits and potential drawbacks of promoting themself, the barbershop, relevant products, and services on social media channels. (K12, S5)
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Provide a detailed explanation of the history and origin of barbering, providing examples and justification of how culture impacts the type of barbershop. (K9) Provides a detailed evaluation of the barbering industry codes of conduct and values, supported by clear evidence. (K8) Justify the rationale behind the importance of quality and continuous improvement of professional practice whilst demonstrating a clear passion for the industry. (B2) Evaluate the benefits and drawbacks of using social media to promote self, organisation, products and services, provides a detailed rationale, with examples of ways social media channels can be used to promote the barbershop. (K12, S5)
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| Grade | Minimum marks required | Maximum marks required |
|---|---|---|
| Fail | 0 | 14 |
| Pass | 15 | 20 |
The assessment methods contribute equally to the overall EPA pass grade.
Performance in the EPA will determine the apprenticeship grade of:
Independent assessors must individually grade the: practical assessment, professional discussion and underpinned by a portfolio of evidence according to the requirements set out in this EPA plan.
EPAOs must combine the individual assessment method grades to determine the overall EPA grade.
An apprentice who fails one or more assessment method will be awarded an overall EPA fail.
An apprentice must achieve at least a pass in all the assessment methods to get an overall pass. To achieve an overall EPA ‘merit,’ the apprentice must achieve a pass in the knowledge test and a distinction in the practical assessment.To achieve an overall EPA ‘distinction,’ the apprentice must achieve a pass in the knowledge test and distinctions in the both the professional discussion and the practical assessment.
Grades from individual assessment methods should be combined in the following way to determine the grade of the EPA overall.
| Knowledge test | Practical assessment | Professional discussion, underpinned by a portfolio of evidence | Overall Grading |
|---|---|---|---|
| Fail | Any grade | Any grade | Fail |
| Any grade | Fail | Any grade | Fail |
| Any grade | Any grade | Fail | Fail |
| Pass | Pass | Pass | Pass |
| Pass | Pass | Distinction | Pass |
| Pass | Distinction | Pass | Merit |
| Pass | Distinction | Distinction | Distinction |
An apprentice who fails one or more assessment method(s) can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does.
An apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and EPAO agree the timescale for a re-sit or re-take. A re-sit is typically taken within 2 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 3 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
An apprentice will get a maximum EPA grade of pass for a re-sit or re-take, unless the EPAO determines there are exceptional circumstances.
| Roles | Responsibilities |
|---|---|
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Apprentice |
As a minimum, the apprentice should:
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Employer |
As a minimum, the apprentice's employer must:
Post-gateway, the employer must:
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EPAO |
As a minimum, the EPAO must:
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Independent assessor |
As a minimum, an independent assessor must:
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Training provider |
As a minimum, the training provider must:
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Marker |
As a minimum, the marker must:
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Invigilator |
As a minimum, the invigilator must:
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Technical expert |
As a minimum, the technical expert should:
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An additional person required during the practical assessment |
As a minimum, the competent person must:
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The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to how the EPAO ensures valid, consistent and reliable EPA decisions. The EPAO must adhere to the requirements within the roles and responsibilities section and:
Affordability of the EPA will be aided by using at least some of the following:
Professional body recognition is not relevant to this occupational apprenticeship.
| Knowledge | Assessment methods |
|---|---|
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K1
Legal, organisational and health and safety requirements relevant to barbering businesses. Back to Grading |
Knowledge test |
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K2
How to maintain effective and safe methods of working and infection control when completing barbering services. Back to Grading |
Practical assessment |
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K3
The types of incidents, problems and accidents that can occur in a barbershop, the actions to take and your responsibilities for reporting. Back to Grading |
Knowledge test |
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K4
How to complete and implement a health and safety risk assessment. Back to Grading |
Knowledge test |
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K5
Work related injury and ill health associated with barbering (e.g. physical injuries, posture, disorders, disease, viruses, blood, contact or airborne, dermatitis). Back to Grading |
Knowledge test |
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K6
Employment rights and responsibilities. Back to Grading |
Knowledge test |
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K7
Products, tools and equipment used in barbering services and legal organisational requirements for safe use and storage. Back to Grading |
Practical assessment |
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K8
Barbering professionalism, values, industry codes of conduct, best practice and ethics. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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K9
Barbershop culture, history and types of barbershops. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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K10
How to use and promote working methods that promote environmental and sustainable working practices. Back to Grading |
Practical assessment |
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K11
The role and function of the front of house or reception area in the barbershop business (services, bookings, payments, retail and sales). Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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K12
The benefits and drawbacks of using social media and how social media can be used to promote the business. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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K13
Client care principles and practices. Back to Grading |
Practical assessment |
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K14
How to actively promote and respect equality, diversity and inclusivity (confidentiality, discretion, welfare, limitations). Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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K15
Awareness of the mental health and wellbeing of self and clients. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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K16
Principles of teamwork. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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K17
The types of advice and guidance that should be provided prior, during and post service. Back to Grading |
Practical assessment |
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K18
How to recognise a contra-indication that would prevent the service and a limiting factor that would restrict a service, the implications on barbering services and when to refer to a general practitioner and/or trichologist. Back to Grading |
Practical assessment |
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K19
How to complete client consultation and record relevant information relating to hair, skin and scalp analysis, hair and skin classification type, characteristics tests. Back to Grading |
Practical assessment |
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K20
Barbering science for hair and skin (e.g. the basic structure of hair and skin, the growth cycle of hair Anagen, Catagen and Telogen). Back to Grading |
Knowledge test |
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K21
Client preparation requirements for barbering services. Back to Grading |
Practical assessment |
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K22
The science behind shampoo, tonics, and conditioning products. Back to Grading |
Knowledge test |
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K23
How to shampoo, treat and condition the hair and scalp safely. Back to Grading |
Knowledge test |
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K24
The cutting methodology, techniques, tools and equipment required to create a range of barbering looks, different effects, distribution of weight, balance and shape to create precision and personalised looks. Back to Grading |
Practical assessment |
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K25
The techniques and methodology behind creating basic outlines and detailing in hair. Back to Grading |
Practical assessment |
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K26
The techniques and methodology behind designing and creating a range of facial hair shapes, tapered beard lines, beard outlines and moustaches. Back to Grading |
Practical assessment |
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K27
The techniques and methodology behind preparing for and carrying out different shaving services. Back to Grading |
Practical assessment |
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K28
The methods, benefits and effects of facial massage. Back to Grading |
Practical assessment |
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K29
The effects of close clippering and shaving on the hair and skin (e.g. cool, heat, sensation, reaction, immediate and long term effects). Back to Grading |
Knowledge test |
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K30
The science behind drying and finishing hair. Back to Grading |
Knowledge test |
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K31
The techniques and methodology behind drying, styling and finishing hair using barbering techniques. Back to Grading |
Practical assessment |
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K32
Complementary male grooming services, their benefits and drawbacks. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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K33
Evaluation techniques. Back to Grading |
Practical assessment |
| Skill | Assessment methods |
|---|---|
|
S1
Apply safe, hygienic and effective methods of working and infection control. Back to Grading |
Practical assessment |
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S2
Identify and report problems which cannot be dealt with to the relevant person(s). Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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S3
Use working methods that promote environmental and sustainable working practices. Back to Grading |
Practical assessment |
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S4
Carry out front of house duties to support the barbershop business. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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S5
Promote yourself, your organisation, products and services via a variety of social channels. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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S6
Complete and maintain client records in accordance with legal and organisational requirements. Back to Grading |
Practical assessment |
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S7
Use communication and etiquette that suits and is appropriate to the barbershop image and style. Back to Grading |
Practical assessment |
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S8
Maintain the client’s privacy, comfort and welfare during a barbering service. Back to Grading |
Practical assessment |
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S9
Work as part of a team to support the barbershop. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
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S10
Advise clients (new and regular) pre, during and after service on the services, products available and maintenance. Back to Grading |
Practical assessment |
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S11
Use a range of products, tools and equipment, adhering to legal and organisational requirements for safe use and storage. Back to Grading |
Practical assessment |
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S12
Identify contraindications or limiting factors that are likely to affect or influence the service using observation and appropriate questioning techniques. Back to Grading |
Practical assessment |
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S13
Carry out a consultation, examine and analyse the hair, skin and scalp. Back to Grading |
Practical assessment |
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S14
Prepare the hair for barbering services. Back to Grading |
Practical assessment |
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S15
Cut hair using a range of barbering cutting techniques, to create a variety of looks, taking account of factors influencing the service and the steps required to achieve the desired look. Back to Grading |
Practical assessment |
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S16
Restyle hair by changing the length, bulk or shape to achieve a significant/clear different style. Back to Grading |
Practical assessment |
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S17
Create basic outlines and detailing in hair. Back to Grading |
Practical assessment |
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S18
Design, create and maintain a variety of facial hair shapes and looks. Back to Grading |
Practical assessment |
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S19
Style and finish hair to create a variety of barbering looks. Back to Grading |
Practical assessment |
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S20
Provide shaving and facial massage services safely. Back to Grading |
Practical assessment |
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S21
Evaluate the results of the service. Back to Grading |
Practical assessment |
| Behaviour | Assessment methods |
|---|---|
|
B1
Demonstrates good verbal and non-verbal communication skills. Back to Grading |
Practical assessment |
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B2
Demonstrates professionalism and a passion for the industry: a commitment to quality and continuous improvement, a positive attitude and team working, working under pressure, observing time management and self-management. Back to Grading |
Professional discussion, underpinned by a portfolio of evidence |
|
B3
Facilitates safe working practices, ensures safety of self and others and challenges safety issues. Back to Grading |
Practical assessment |
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B4
Maintains professional ethics: integrity, respect, empathy, client confidence, confidentiality and discretion. Back to Grading |
Practical assessment |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Ways of working - Legal, organisational and health and safety
K2 K7 K10 S1 S3 S11 B3 B4 |
How to maintain effective and safe methods of working and infection control when completing barbering services. (K2) Products, tools and equipment used in barbering services and legal organisational requirements for safe use and storage. (K7) How to use and promote working methods that promote environmental and sustainable working practices. (K10) |
Apply safe, hygienic and effective methods of working and infection control. (S1) Use working methods that promote environmental and sustainable working practices. (S3) Use a range of products, tools and equipment, adhering to legal and organisational requirements for safe use and storage. (S11) |
Facilitates safe working practices, ensures safety of self and others and challenges safety issues. (B3) Maintains professional ethics: integrity, respect, empathy, client confidence, confidentiality and discretion. (B4) |
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Ways of working - client care / customer service
K13 K17 K18 K19 K33 S6 S7 S8 S10 S12 S13 S21 B1 |
Client care principles and practices. (K13) The types of advice and guidance that should be provided prior, during and post service. (K17) How to recognise a contra-indication that would prevent the service and a limiting factor that would restrict a service, the implications on barbering services and when to refer to a general practitioner and/or trichologist. (K18) How to complete client consultation and record relevant information relating to hair, skin and scalp analysis, hair and skin classification type, characteristics tests. (K19) Evaluation techniques. (K33) |
Complete and maintain client records in accordance with legal and organisational requirements. (S6) Use communication and etiquette that suits and is appropriate to the barbershop image and style. (S7) Maintain the client’s privacy, comfort and welfare during a barbering service. (S8) Advise clients (new and regular) pre, during and after service on the services, products available and maintenance. (S10) Identify contraindications or limiting factors that are likely to affect or influence the service using observation and appropriate questioning techniques. (S12) Carry out a consultation, examine and analyse the hair, skin and scalp. (S13) Evaluate the results of the service. (S21) |
Demonstrates good verbal and non-verbal communication skills. (B1) |
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Barbering technical - Cutting and finishing hair
K21 K24 K25 K26 K31 S14 S15 S16 S17 S18 S19 |
Client preparation requirements for barbering services. (K21) The cutting methodology, techniques, tools and equipment required to create a range of barbering looks, different effects, distribution of weight, balance and shape to create precision and personalised looks. (K24) The techniques and methodology behind creating basic outlines and detailing in hair. (K25) The techniques and methodology behind designing and creating a range of facial hair shapes, tapered beard lines, beard outlines and moustaches. (K26) The techniques and methodology behind drying, styling and finishing hair using barbering techniques. (K31) |
Prepare the hair for barbering services. (S14) Cut hair using a range of barbering cutting techniques, to create a variety of looks, taking account of factors influencing the service and the steps required to achieve the desired look. (S15) Restyle hair by changing the length, bulk or shape to achieve a significant/clear different style. (S16) Create basic outlines and detailing in hair. (S17) Design, create and maintain a variety of facial hair shapes and looks. (S18) Style and finish hair to create a variety of barbering looks. (S19) |
None |
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Barbering technical- Shaving
K27 K28 S20 |
The techniques and methodology behind preparing for and carrying out different shaving services. (K27) The methods, benefits and effects of facial massage. (K28) |
Provide shaving and facial massage services safely. (S20) |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Way of working - Front of house
K11 K16 K32 S2 S4 S9 |
The role and function of the front of house or reception area in the barbershop business (services, bookings, payments, retail and sales). (K11) Principles of teamwork. (K16) Complementary male grooming services, their benefits and drawbacks. (K32) |
Identify and report problems which cannot be dealt with to the relevant person(s). (S2) Carry out front of house duties to support the barbershop business. (S4) Work as part of a team to support the barbershop. (S9) |
None |
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Ways of working - client care / customer service
K14 K15 |
How to actively promote and respect equality, diversity and inclusivity (confidentiality, discretion, welfare, limitations). (K14) Awareness of the mental health and wellbeing of self and clients. (K15) |
None |
None |
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The Barbering industry
K8 K9 K12 S5 B2 |
Barbering professionalism, values, industry codes of conduct, best practice and ethics. (K8) Barbershop culture, history and types of barbershops. (K9) The benefits and drawbacks of using social media and how social media can be used to promote the business. (K12) |
Promote yourself, your organisation, products and services via a variety of social channels. (S5) |
Demonstrates professionalism and a passion for the industry: a commitment to quality and continuous improvement, a positive attitude and team working, working under pressure, observing time management and self-management. (B2) |
Contact us about this apprenticeship
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| 1.0 | Approved for delivery | 22/05/2023 | Not set | Not set |
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