Tiling walls and floors.
This occupation is found in both new build and refurbishment construction sector. Wall and Floor Tilers operate in domestic and commercial properties undertaking all types of wall and floor tiling. Premises include houses, schools, offices, airports hospitals, factories, and construction sites. Wall and Floor Tilers could be working for either a sole trader or a large limited company.
The broad purpose of the occupation is to install of a wide range of ceramic, porcelain and natural stone tiles using different techniques. Wall and Floor Tilers work both internally and externally. They have a good knowledge of tiles, backgrounds, and ancillary products. They understand and comply with statutory, safety and environmental requirements. Wall and Floor Tilers interpret drawings to extract relevant information to the task in hand. They work to clients’ specifications following design drawings, compliance sheets and manufacturers’ specification. Wall and Floor Tilers recognise and achieve high levels of quality in their finished work, working to current British Standards.
In their daily work, an employee in this occupation interacts with clients, site managers, and other trades.
Wall and Floor Tilers work individually and as part of a team. They are good problem solvers and communicators and are able to interact effectively with colleagues, clients and associated trades.
An employee in this occupation will be responsible for completing their own work, with minimal supervision, ensuring they meet installation quality standards and deadlines. They may work as part of a team, with responsibility for a specific aspect of the installation, contributing to the completion of the project.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 30 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 40 multiple-choice questions. You will have 70 minutes to complete it.
Practical assessment with questions
You will be observed by an independent assessor completing a set of tasks. It will last 12 hours. They will ask you at least 3 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 45 minutes. They will ask you at least 6 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
The EPAO will confirm where and when each assessment method will take place.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This occupation is found in both new build and refurbishment construction sector. Wall and Floor Tilers operate in domestic and commercial properties undertaking all types of wall and floor tiling. Premises include houses, schools, offices, airports hospitals, factories, and construction sites. Wall and Floor Tilers could be working for either a sole trader or a large limited company.
The broad purpose of the occupation is to install of a wide range of ceramic, porcelain and natural stone tiles using different techniques. Wall and Floor Tilers work both internally and externally. They have a good knowledge of tiles, backgrounds, and ancillary products. They understand and comply with statutory, safety and environmental requirements. Wall and Floor Tilers interpret drawings to extract relevant information to the task in hand. They work to clients’ specifications following design drawings, compliance sheets and manufacturers’ specification. Wall and Floor Tilers recognise and achieve high levels of quality in their finished work, working to current British Standards.
In their daily work, an employee in this occupation interacts with clients, site managers, and other trades.
Wall and Floor Tilers work individually and as part of a team. They are good problem solvers and communicators and are able to interact effectively with colleagues, clients and associated trades.
An employee in this occupation will be responsible for completing their own work, with minimal supervision, ensuring they meet installation quality standards and deadlines. They may work as part of a team, with responsibility for a specific aspect of the installation, contributing to the completion of the project.
| Duty | KSBs |
|---|---|
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Duty 1 Work in compliance with occupational health and safety and environmental legislation, relevant regulations, and recognised industry guidance to ensure the health, safety and wellbeing of self and others always. Report in a timely manner any non-compliances against the construction programme to the appropriate person. |
K1 K2 K3 K4 K5 K8 K9 K12 K14 K15 K16 K17 K18 K19 K20 K21 K22 K23 K24 K25 K26 K27 K30 K31 K35 S1 S2 S4 S5 S6 S7 S8 S9 S10 S11 S12 S13 S14 S15 S16 S17 S18 S19 S21 S22 S23 S24 S25 S26 S27 S28 S30 S31 |
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Duty 2 Deliver work in accordance with design and specification. |
K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K21 K22 K23 K26 K27 K28 K30 K31 K35 S1 S2 S4 S5 S6 S7 S8 S9 S10 S11 S13 S14 S15 S16 S17 S18 S19 S20 S21 S22 S23 S24 S25 S26 S27 S28 S30 S31 |
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Duty 3 Use and inspect hand tools, power tools and associated equipment to complete task to industry standards. |
K1 K2 K3 K4 K8 K9 K15 K16 K17 K24 |
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Duty 4 Receive, unload, move and lift materials to site for installation following good handling practices preventing injury or damage. |
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Duty 5 Work to the construction programme, adapting to changes in schedule and requirements where necessary. |
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Duty 6 Prepare the work area, checking it is safe and in accordance with method statements and risk assessments and implement the necessary control measures. |
K1 K2 K3 K4 K5 K7 K8 K9 K12 K13 K14 K15 K16 K17 K20 K23 K25 K28 |
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Duty 7 Maintain a clear and tidy workspace and ensure that waste materials are disposed appropriately and sustainably. |
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Duty 8 Complete accurate records of work undertaken in accordance with company policies and procedures. |
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Duty 9 Remove existing wall and floor tiles, understanding what action should be taken or who to report situations to if problems arise. |
K1 K3 K4 K5 K7 K8 K9 K10 K12 K13 K15 K16 K22 K23 K24 K28 |
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Duty 10 Estimate materials needed, limiting wastage of resources. |
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Duty 11 Prepare backgrounds for tiling. |
K1 K3 K4 K5 K6 K7 K8 K9 K10 K12 K15 K16 K17 K18 K20 K22 K23 K24 K27 |
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Duty 12 Fix wall tiles to meet design and specification. |
K1 K3 K4 K5 K6 K7 K8 K9 K10 K12 K14 K15 K20 K21 K22 K23 K24 K27 K28 |
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Duty 13 Fix floor tiles to meet design and specification. |
K1 K3 K4 K5 K6 K7 K8 K9 K10 K12 K14 K15 K19 K20 K21 K22 K23 K24 K27 K28 |
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Duty 14 Install under-tile heating systems, tanking systems and decoupling membranes to meet design and specification. |
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Duty 15 Collaborate with stakeholders including clients and other construction trades. |
K3 K4 K17 K22 K23 K24 K25 K28 K29 K30 K31 K32 K33 K35 S4 S6 S7 S10 S11 S13 S14 S15 S16 S18 S19 S20 S21 S22 S24 S26 S27 |
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Duty 16 Carry out continuous professional development to maintain knowledge of current and future developments affecting the role. |
K1: Awareness of health and safety regulations, standards, and guidance (Emergencies and First Aid provision and mandatory reporting of accidents and near misses) and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Asbestos awareness. Manual handling. signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Working in confined spaces. Electrical safety, emergency stop procedures. Lone working. Safety equipment and guards on machinery and power tools.
Back to Duty
K2: Safety Control equipment and how to use personal protective equipment (PPE) respiratory protective equipment (RPE) and dust suppression.
Back to Duty
K3: Working at height equipment and safe use.
Back to Duty
K4: Safe systems of work: Site specific inductions, risk assessments, method statements and hazard identification in the work area.
Back to Duty
K5: Standards and regulations relevant to the wall and floor tiler role: British Standards including BS5385, BS8000, building regulations, quality standards and Codes of Practice including the installation of movement joints and construction joints in line with the tolerances set out within the standards.
Back to Duty
K6: Tiling industry: private residential, new construction, commercial, refurbishment, retrofit.
Back to Duty
K7: Construction technology: traditional, modern. Principles of buildings: structural support, cavity wall, timber frame, steel frame, modern methods of construction.
Back to Duty
K8: Order of work methods and techniques. Pre-installation checks.
Back to Duty
K9: Protection of work area and adjacent finishes.
Back to Duty
K10: Wall and floor tiles: ceramic, porcelain, natural stone, agglomerate and mosaics tiles. Characteristics, quality, uses.
Back to Duty
K11: Resource estimation techniques relevant to the role.
Back to Duty
K12: Substrate: types, weight limits, preparation for tiling techniques, drying and curing times: adhesives, grouts, primers, levelling compounds, screeds, render, anti-fracture membranes, board systems.
Back to Duty
K13: Setting out techniques for wall and floor tiling.
Back to Duty
K14: Techniques for measuring, marking and cutting materials including cutting around obstacles and using laser levels.
Back to Duty
K15: Wall and floor tiles fixing techniques.
Back to Duty
K16: Wall and floor tiles removal techniques and methods.
Back to Duty
K17: Electric underfloor heating: installation techniques.
Back to Duty
K18: Decoupling membranes: uses and characteristics.
Back to Duty
K19: Tanking: types and installation techniques.
Back to Duty
K20: Techniques to select and apply adhesives for wall and floor tiling.
Back to Duty
K21: Techniques to select, apply and finish grouts for wall and floor tiling.
Back to Duty
K22: Techniques to rectify defects or damages.
Back to Duty
K23: Handover process to commercial and domestic customers.
Back to Duty
K24: Techniques of using tools and equipment: power tools, hand tools, cutting tools and measuring equipment.
Back to Duty
K25: Techniques and methods of moving, handling and storing tools and equipment: hand, power and cutting tools, materials and measuring equipment.
Back to Duty
K26: Methods of interpreting and extracting relevant information from drawings, specifications, digital documents, and work instructions, including manufacturers instructions
Back to Duty
K27: Awareness of environmental and sustainability regulations and the principles of recycling, reusing, and disposing of waste.
Back to Duty
K28: Team working techniques.
Back to Duty
K29: Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them.
Back to Duty
K30: Responsibilities and methods for reporting non-compliance with regulations or Standards.
Back to Duty
K31: Contractual arrangements: penalty clauses, customer rights and product as described.
Back to Duty
K32: Principles of inclusion, equity, and diversity in the workplace.
Back to Duty
K33: Well-being: mental and physical health considerations in yourself and others and how to access support.
Back to Duty
K34: Employment types (self employed and employed), small business start up principles and tax responsibilities.
Back to Duty
K35: Final inspection and workplace documentation and methods of completing.
Back to Duty
S1: Follow procedures and comply with health and safety regulations, standards, and statutory guidance.
Back to Duty
S2: Identify and use personal protective equipment (PPE), respiratory protective equipment (RPE) and dust suppression.
Back to Duty
S3: Comply with risk assessments, method statements and safe systems of work.
Back to Duty
S4: Use access and work at height equipment, for example step ladders, podium steps, hop up safety platforms.
Back to Duty
S5: Plan order of works and carry out pre-installation checks.
Back to Duty
S6: Protect work area and adjacent finishes.
Back to Duty
S7: Prepare and maintain working area.
Back to Duty
S8: Select and use wall and floor tiles such as ceramic, porcelain, natural stone, agglomerate and mosaics tiles.
Back to Duty
S9: Calculate required amounts of tiles, materials, and resources for the work requirements.
Back to Duty
S10: Select and use substrate primer.
Back to Duty
S11: Set out for tiling wall and floor areas.
Back to Duty
S12: Measure, mark and cut tiles including cutting around obstacles and using laser levels.
Back to Duty
S13: Fix wall and floor tiles.
Back to Duty
S14: Install electric under-tile heating.
Back to Duty
S15: Install decoupling membranes.
Back to Duty
S16: Install tanking systems.
Back to Duty
S17: Apply adhesives in preparation to fix tiles to wall and floor surfaces.
Back to Duty
S18: Grout and finish tiles that are fixed to wall and floor areas.
Back to Duty
S19: Complete final inspections and workplace documentation.
Back to Duty
S20: Complete a customer or site manager handover.
Back to Duty
S21: Select, check, and use hand, power, cutting tools and measuring equipment.
Back to Duty
S22: Move and store hand, power and cutting tools, measuring equipment and materials.
Back to Duty
S23: Read and interpret information from manufacturers guidance and other sources, for example from drawings, specifications, digital documents, or work instructions.
Back to Duty
S24: Follow procedures in line with environmental and sustainability regulations. Segregate resources for reuse, recycling, and disposal.
Back to Duty
S25: Ensure materials are used efficiently and sustainably.
Back to Duty
S26: Apply team working principles.
Back to Duty
S27: Communicate with others verbally for example, colleagues and stakeholders.
Back to Duty
S28: Remove wall and floor tiles.
Back to Duty
S29: Carry out and record learning and development activities.
Back to Duty
S30: Identity substrates and prepare for tiling using renders, levelling compounds and screeds.
Back to Duty
S31: Rectifies defects and damages.
Back to Duty
B1: Put wellbeing, health, and safety first.
Back to Duty
B2: Take ownership of given work.
Back to Duty
B3: Maintain working relationships with colleagues, customers and others.
Back to Duty
B4: Consider the environment when using resources and carrying out processes.
Back to Duty
B5: Seek learning and development opportunities.
Back to Duty
B6: Contribute to an inclusive and diverse culture.
Back to Duty
English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.
V1.3
This document explains the requirements for end-point assessment (EPA) for the wall and floor tiler apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Wall and floor tiler apprentices, their employers and training providers should read this document.
A full-time wall and floor tiler apprentice typically spends 30 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
The EPA should be completed within an EPA period lasting typically 3 months.
The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must work with the training provider to select an approved EPAO from the apprenticeship providers and assessment register (APAR).
This EPA has 3 assessment methods.
The grades available for each assessment method are below.
Assessment method 1 - knowledge test:
Assessment method 2 - practical assessment with questions:
Assessment method 3 - interview underpinned by a portfolio of evidence:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
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On-programme - typically 30 months
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The apprentice must:
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|---|---|
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End-point assessment gateway
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The apprentice’s employer must be content that the apprentice is occupationally competent. The apprentice must:
For the interview underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO. |
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End-point assessment - typically 3 months
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The grades available for each assessment method are below
Knowledge Test:
Practical assessment with questions:
Interview underpinned by a portfolio of evidence:
Overall EPA and apprenticeship can be graded:
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Re-sits and re-takes
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The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.
The apprentice’s employer must be content that the apprentice is occupationally competent. That is, they are deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.
The apprentice must meet the gateway requirements before starting their EPA.
They must:
Portfolio of evidence requirements:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by the interview. It will typically contain 15 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include:
This is not a definitive list; other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance, for example, witness statements, rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the interview. The independent assessor should review the portfolio of evidence to prepare questions for the interview. They are not required to provide feedback after this review.
Simulated environments
Capturing evidence in simulated environments is about helping ensure that there is fair opportunity for apprentices to gather evidence for the interview underpinned by a portfolio of evidence in exceptional circumstances. Simulated environments may only be used where apprentices are prevented from capturing evidence in the workplace.
Typical causes are:
In the first instance the employer should make every effort to access an alternative workplace environment for their apprentice. Simulated environments must:
KSBs in scope of simulation for this apprenticeship and assessment method are:
S4 Use access and work at height equipment, for example step ladders, podium steps, hop up safety platforms.
S14 Install electric under-tile heating.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
In the knowledge test, the apprentice answers questions in a controlled and invigilated environment. It gives the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method.
This assessment method is being used because:
The knowledge test must be structured to give the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method to the highest available grade.
The test must be computer based.
The test will consist of 40 multiple-choice questions.
Multiple-choice questions must have four options, including one correct answer.
The apprentice must be given at least 2 weeks’ notice of the date and time of the test.
The apprentice must have 70 minutes to complete the test.
The test is closed book which means that the apprentice cannot refer to reference books or materials whilst taking the test.
The test must be taken in the presence of an invigilator who is the responsibility of the EPAO. The EPAO must have an invigilation policy setting out how the test must be conducted. It must state the ratio of apprentices to invigilators for the setting and allow the test to take place in a secure way.
The EPAO must verify the apprentice’s identity and ensure invigilation of the apprentice for example, with 360-degree cameras and screen sharing facilities.
The EPAO is responsible for the security of the test including the arrangements for on-line testing. The EPAO must ensure that their security arrangements maintain the validity and reliability of the test.
The test must be marked by an independent assessor or marker employed by the EPAO. They must follow a marking scheme produced by the EPAO. Marking by computer is allowed where question types support this.
A correct answer gets 1 mark.
Any incorrect or missing answers get zero marks.
The EPAO is responsible for overseeing the marking of the test.
The apprentice must take the test in a suitably controlled and invigilated environment that is a quiet room, free from distractions and influence. The EPAO must check the venue is suitable.
The test can take place remotely if the appropriate technology and systems are in place to prevent malpractice.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the test:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In a practical assessment with questions, an independent assessor observes the apprentice completing a task or series of tasks set by the EPAO. The EPAO decides in which of the simulated environments it takes place. The assessment environment must closely relate to the apprentice’s natural working environment. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because:
The practical assessment with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the practical assessment with questions.
The independent assessor must only observe 4 apprentices at a time to ensure quality and rigour. They must be as unobtrusive as possible.
The EPAO must give an apprentice 2 weeks' notice of the . practical assessment with questions
The practical assessment with questions must take 12 hours.
The independent assessor can increase the time of the practical assessment with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.
The practical assessment with questions may take place in parts but must be completed over 2 consecutive working days. A working day is typically considered to be 7.5 hours long. The reason for this split is due to the drying time for tile adhesive and therefore potentially being unable to complete grouting until the next day.
The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.
The independent assessor must explain to the apprentice the format and timescales of the practical assessment with questions before it starts. This does not count towards the assessment time.
The independent assessor must observe the following during the practical assessment:
The apprentice must complete the following two tasks:
Task 1: Tile a minimum wall area of 2.5m squared (m2) with tiles sized between 100mm x 100mm and 600mm x 600mm.
Task 2: Tile a minimum floor area of 3m squared (m2) with tiles sized up to 600mm x 600mm.
| Specific tolerances | |||
| Fail | Pass | Distinction | |
| Wall tiles plumb | More than + or – 3mm | + or – 3mm | + or – 1mm |
| Floor tiles level | More than + or – 3mm | + or – 3mm | + or – 1mm |
| Joint widths to specification | More than + or – 2mm | + or – 2mm | + or – 1mm |
| Wall joints plumb | More than + or – 3mm | + or – 3mm | + or – 1mm |
| Floor joints in line | More than + or – 3mm | + or – 3mm | + or – 1mm |
| No loose wall or floor tiles | |||
| Floor tiles visual discrepancies | Over 3 | 2 – 3 | 0 - 1 |
| Note: a visual discrepancy should be measured as a defect greater than 15 mm in diameter or length, such as adhesive marks, tile chips or grout marks | |||
| Wall tiles visual discrepancies | Over 3 | 2 – 3 | 0 - 1 |
| Note: a visual discrepancy should be measured as a defect greater than 15 mm in diameter or length, such as adhesive marks, tile chips or grout marks |
The two tasks collectively must set a requirement that is comparable to the work achieved by a competent wall and floor tiler in 12 hours.
An additional person, trained in manual handling, may be used during the practical assessment by the apprentice where 2 people are required in line with the role and responsibilities table.
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These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.
The independent assessor must ask questions.
The purpose of the questions is:
Questioning must occur during the practical assessment. The time for questioning is included in the overall assessment time.
The independent assessor must ask at least 3 questions during the practical assessment. To remain as unobtrusive as possible, the independent assessor should ask questions during natural breaks in work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from their EPAO’s question bank or create their own questions in line with the EPAO’s training.
The independent assessor can ask follow-up questions to clarify answers given by the apprentice. These questions are in addition to the above set number of questions for the practical assessment with questions.
The independent assessor must make the grading decision. The independent assessor must assess the practical assessment and responses to questions holistically when deciding the grade.
The independent assessor must keep accurate records of the assessment. They must record:
The practical assessment with questions must take place in a simulated environment selected by the EPAO for example, the EPAO’s premises, a training provider’s premises, a training facility in the employer’s premises, a test centre or a similar simulated environment. This simulated environment must relate to the apprentice’s natural work environment. Equipment and resources needed for the practical assessment with questions must be provided by the EPAO, who can liaise with the employer to provide these.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of tasks and questions in the case of re-sits and retakes, to minimise predictability.
The EPAO must produce the following materials to support the practical assessment with questions:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the interview, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.
This assessment method is being used because:
The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the interview.
The EPAO must give an apprentice 2 weeks' notice of the interview.
The independent assessor must have at least 2 weeks to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the interview.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.
The interview must last for 45 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 6 questions. The independent assessor must use the questions from the EPAO’s question bank. Follow-up questions are allowed where clarification is required.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The interview must take place in a suitable venue selected by the EPAO for example, the EPAO’s, training provider's or employer’s premises.
The interview can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The interview should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the interview underpinned by a portfolio of evidence:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
Fail - does not meet pass criteria
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Theme
KSBs
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Pass
Apprentices must demonstrate all of the pass descriptors
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Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
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Health and Safety
K4 S1 S3 B1 |
Follows procedures in line with health and safety regulations, statutory guidance and standards. Complies with risk assessments, method statements and safe systems of work to put health, safety, and wellbeing first. (K4, S1, S3, B1)
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None |
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Tools and materials
K24 K25 S8 S21 S22 |
Selects and uses wall and floor tiles, and selects, checks, and uses hand, power and cutting tools and measuring equipment in line with manufacturer’s guidance to meet the task specification. (K24, S8, S21) Moves and stores hand, power and cutting tools, measuring equipment and materials in line with the manufacturer’s guidance and organisational requirements. (K25, S22) |
Selects tiles, hand and power tools and measuring equipment to meet the needs of the tasks, achieving the result right-first-time. (K24, S8, S21) |
|
Quality
K35 S19 B2 |
Completes final inspections and workplace documentation, taking ownership of given work in line with company procedures. (K35, S19, B2) |
Completes final inspections and workplace documentation, taking ownership of given work, achieving results right-first-time. (K35, S19, B2) |
|
PPE
K2 S2 |
Identifies and uses personal protective equipment (PPE), respiratory protective equipment (RPE) and dust suppression in line with health and safety policies. (K2, S2) |
None |
|
Drawings and specifications
K26 S23 |
Reads and interprets information from manufacturers guidance and other sources to meet the needs of the tasks. (K26, S23) |
None |
|
Planning and setting out
K8 K9 K11 K13 S5 S6 S7 S9 S11 S25 |
Plans order of works and carries out pre-installation checks to meet the needs of the tasks. (K8, S5) Calculates the tiles, materials, and resources required to meet the needs of the tasks. (K11, S9) Sets-out for tiling wall and floor areas ensuring materials are used efficiently and sustainably and joint widths are consistent, parallel and plumb. (K13, S11, S25) Prepares and maintains working area, including protecting the work area and adjacent finishes throughout to meet the needs of the tasks and in line with industry guidance. (K9, S6, S7) |
Calculates the tiles, materials, and resources required, and sets-out tiling to meet the needs of the task and distinction tolerances (K11, K13, S9, S11) |
|
Prepare and install
K15 K20 K21 S10 S13 S17 S18 B4 |
Select and use primer to prepare substrate to receive wall and floor tiles in line with manufacture's instructions to meet the needs of the tasks. (S10) Applies adhesives in preparation for tiling to meet the needs of the task and in line with manufacturer’s instructions. (K20, S17) Fixes wall and floor tiles to meet the needs of the task, and pass tolerances with consideration for the environment when using resources and carrying out processes. (K15, S13, B4) Grouts and finishes tiles that are fixed to wall and floor surfaces to meet the needs of the task specification. (K21, S18) |
Tiles and grouts to meet the needs of the task and distinction tolerances. (K15, K20, S13, S17) |
|
Measure, mark out and cut
K14 S12 |
Measures, marks and cuts tiles, including cutting around obstacles to meet the needs of the tasks. Uses laser level to meet the needs of the task and pass tolerances. (K14, S12) |
Measures, marks and cuts tiles, and uses a laser level in line with manufacturer's instructions, to meet the needs of the tasks and distinction tolerances. (K14, S12) |
Fail - does not meet pass criteria
|
Theme
KSBs
|
Pass
Apprentices must demonstrate all of the pass descriptors
|
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
|
|---|---|---|
|
Teamwork and equity, diversity and inclusion
K28 K32 S26 B3 B6 |
Explains how they apply team working principles that maintain working relationships with colleagues, customers and others. Explains how they contribute to an equitable and diverse workplace culture. (K28, K32, S26, B3, B6) |
Justifies their application of team working principles and explains the importance of equity, diversity and inclusion in the workplace. (K28, K32, S26) |
|
Environmental and sustainability
K27 S24 |
Describes how they segregate resources for reuse, recycling, and disposal, following procedures in line with environmental and sustainability regulations. (K27, S24) |
Explains why segregating resources for reuse, recycling, and disposal, and following procedures in line with environmental and sustainability regulations is important to the business. (K27, S24) |
|
Communication
K29 S27 |
Explains how they communicates with others verbally, matching their style to meet the needs of the audience. Explains potential barriers in communication and how to overcome them. (K29, S27)
|
None |
|
Continuous professional development
S29 B5 |
Describes how they seek learning and development opportunities, and outlines activities they have completed and recorded to support competence in their role. (S29, B5) |
None |
|
Removal of wall and floor tiles
K16 S28 |
Describes how they remove wall and floor tiles to meet the needs of the job specification. (K16, S28) |
Justifies the techniques and methods they use to remove wall and floor tiles to meet the needs of the job specification and explains why this is important to the business. (K16, S28) |
|
Working at height
K3 S4 |
Describes how they use access and work at height equipment in accordance with training, regulations and employer’s and manufacturer’s instructions. (K3, S4) |
Explains the importance for themselves and the business of using access and work at height equipment in accordance with training, regulations and employer’s and manufacturer’s instructions. (K3, S4) |
|
Quality and handover
K22 K23 S20 S31 |
Explains how they complete customer or site manager handover to meet the needs of the job specification. (K23, S20) Explains how they rectify wall and floor tiling defects and damages to meet the needs of the job specification. (K22, S31) |
Outlines the importance to the business of completing customer or site manager handovers to meet the needs of the job specification. (K23, S20) |
|
Underfloor heating
K17 S14 |
Describes how they install electric under-tile heating systems in line with manufacturer’s guidelines and British Safety standards. (K17, S14) |
Explains the importance to the business, customer and themselves of installing electric under-tile heating systems in line with manufacturer’s guidelines and British Safety standards. (K17, S14) |
|
Tanking systems and decoupling membranes
K18 K19 S15 S16 |
Describes how they install decoupling membranes to meet the needs of the job specification and in line with manufacturer’s guidelines. Explains decoupling membranes uses and characteristics. (K18, S15) Describes how they install tanking systems to meet the needs of the job specification and in line with manufacturer’s guidelines. (K19, S16) |
Explains the importance to the business, customer and themselves of working in line with manufacturer’s guidelines when installing decoupling membranes and tanking systems. (K18, K19, S15, S16) |
|
Identify and prepare substrate
S30 |
Explains how they identity substrates and prepare them for tiling using renders, levelling compounds and screeds in line with manufacturer's instructions and to meet the needs of the job specification. (S30) |
None |
| Grade | Minimum marks required | Maximum marks required |
|---|---|---|
| Fail | 0 | 23 |
| Pass | 24 | 40 |
Performance in the EPA determines the overall grade of:
An independent assessor must individually grade the practical assessment with questions and interview underpinned by a portfolio of evidence in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one assessment method or more, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall merit the apprentice must achieve a pass in the knowledge test and interview underpinned by a portfolio and a distinction in the practical assessment with questions.To achieve an overall distinction the apprentice must achieve a pass in the knowledge test and a distinction in the interview underpinned by a portfolio and the practical with questions.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
| Knowledge Test | Practical assessment with questions | Interview underpinned by a portfolio of evidence | Overall Grading |
|---|---|---|---|
| Fail | Fail | Fail | Fail |
| Any grade | Any grade | Fail | Fail |
| Any grade | Fail | Any grade | Fail |
| Fail | Any grade | Any grade | Fail |
| Pass | Pass | Pass | Pass |
| Pass | Pass | Distinction | Pass |
| Pass | Distinction | Pass | Merit |
| Pass | Distinction | Distinction | Distinction |
If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 2 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 4 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
The apprentice will get a maximum EPA grade of if pass they need to re-sit or re-take one or more assessment methods, unless the EPAO determines there are exceptional circumstances.
| Roles | Responsibilities |
|---|---|
|
Apprentice |
As a minimum, the apprentice should:
|
|
Employer |
As a minimum, the apprentice's employer must:
|
|
EPAO |
As a minimum, the EPAO must:
|
|
Independent assessor |
As a minimum, an independent assessor must:
|
|
Training provider |
As a minimum, the training provider must:
|
|
An additional person required during the practical assessment |
As a minimum, the competent person must:
|
|
Marker |
As a minimum, the marker must:
|
|
Invigilator |
As a minimum, the invigilator must:
|
The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Special considerations
The EPAO must have special consideration arrangements for the EPA.
This should include:
Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.
EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.
They must also appoint independent assessors who:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship is not aligned to professional recognition.
| Knowledge | Assessment methods |
|---|---|
|
K1
Awareness of health and safety regulations, standards, and guidance (Emergencies and First Aid provision and mandatory reporting of accidents and near misses) and impact on role. Control of Substances Hazardous to Health (COSHH). Fire safety. Health and Safety at Work Act. Asbestos awareness. Manual handling. signage, fire extinguishers. Safety signage. Situational awareness. Slips, trips, and falls. Working in confined spaces. Electrical safety, emergency stop procedures. Lone working. Safety equipment and guards on machinery and power tools. Back to Grading |
Knowledge Test |
|
K2
Safety Control equipment and how to use personal protective equipment (PPE) respiratory protective equipment (RPE) and dust suppression. Back to Grading |
Practical assessment with questions |
|
K3
Working at height equipment and safe use. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K4
Safe systems of work: Site specific inductions, risk assessments, method statements and hazard identification in the work area. Back to Grading |
Practical assessment with questions |
|
K5
Standards and regulations relevant to the wall and floor tiler role: British Standards including BS5385, BS8000, building regulations, quality standards and Codes of Practice including the installation of movement joints and construction joints in line with the tolerances set out within the standards. Back to Grading |
Knowledge Test |
|
K6
Tiling industry: private residential, new construction, commercial, refurbishment, retrofit. Back to Grading |
Knowledge Test |
|
K7
Construction technology: traditional, modern. Principles of buildings: structural support, cavity wall, timber frame, steel frame, modern methods of construction. Back to Grading |
Knowledge Test |
|
K8
Order of work methods and techniques. Pre-installation checks. Back to Grading |
Practical assessment with questions |
|
K9
Protection of work area and adjacent finishes. Back to Grading |
Practical assessment with questions |
|
K10
Wall and floor tiles: ceramic, porcelain, natural stone, agglomerate and mosaics tiles. Characteristics, quality, uses. Back to Grading |
Knowledge Test |
|
K11
Resource estimation techniques relevant to the role. Back to Grading |
Practical assessment with questions |
|
K12
Substrate: types, weight limits, preparation for tiling techniques, drying and curing times: adhesives, grouts, primers, levelling compounds, screeds, render, anti-fracture membranes, board systems. Back to Grading |
Knowledge Test |
|
K13
Setting out techniques for wall and floor tiling. Back to Grading |
Practical assessment with questions |
|
K14
Techniques for measuring, marking and cutting materials including cutting around obstacles and using laser levels. Back to Grading |
Practical assessment with questions |
|
K15
Wall and floor tiles fixing techniques. Back to Grading |
Practical assessment with questions |
|
K16
Wall and floor tiles removal techniques and methods. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K17
Electric underfloor heating: installation techniques. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K18
Decoupling membranes: uses and characteristics. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K19
Tanking: types and installation techniques. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K20
Techniques to select and apply adhesives for wall and floor tiling. Back to Grading |
Practical assessment with questions |
|
K21
Techniques to select, apply and finish grouts for wall and floor tiling. Back to Grading |
Practical assessment with questions |
|
K22
Techniques to rectify defects or damages. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K23
Handover process to commercial and domestic customers. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K24
Techniques of using tools and equipment: power tools, hand tools, cutting tools and measuring equipment. Back to Grading |
Practical assessment with questions |
|
K25
Techniques and methods of moving, handling and storing tools and equipment: hand, power and cutting tools, materials and measuring equipment. Back to Grading |
Practical assessment with questions |
|
K26
Methods of interpreting and extracting relevant information from drawings, specifications, digital documents, and work instructions, including manufacturers instructions Back to Grading |
Practical assessment with questions |
|
K27
Awareness of environmental and sustainability regulations and the principles of recycling, reusing, and disposing of waste. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K28
Team working techniques. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K29
Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K30
Responsibilities and methods for reporting non-compliance with regulations or Standards. Back to Grading |
Knowledge Test |
|
K31
Contractual arrangements: penalty clauses, customer rights and product as described. Back to Grading |
Knowledge Test |
|
K32
Principles of inclusion, equity, and diversity in the workplace. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K33
Well-being: mental and physical health considerations in yourself and others and how to access support. Back to Grading |
Knowledge Test |
|
K34
Employment types (self employed and employed), small business start up principles and tax responsibilities. Back to Grading |
Knowledge Test |
|
K35
Final inspection and workplace documentation and methods of completing. Back to Grading |
Practical assessment with questions |
| Skill | Assessment methods |
|---|---|
|
S1
Follow procedures and comply with health and safety regulations, standards, and statutory guidance. Back to Grading |
Practical assessment with questions |
|
S2
Identify and use personal protective equipment (PPE), respiratory protective equipment (RPE) and dust suppression. Back to Grading |
Practical assessment with questions |
|
S3
Comply with risk assessments, method statements and safe systems of work. Back to Grading |
Practical assessment with questions |
|
S4
Use access and work at height equipment, for example step ladders, podium steps, hop up safety platforms. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S5
Plan order of works and carry out pre-installation checks. Back to Grading |
Practical assessment with questions |
|
S6
Protect work area and adjacent finishes. Back to Grading |
Practical assessment with questions |
|
S7
Prepare and maintain working area. Back to Grading |
Practical assessment with questions |
|
S8
Select and use wall and floor tiles such as ceramic, porcelain, natural stone, agglomerate and mosaics tiles. Back to Grading |
Practical assessment with questions |
|
S9
Calculate required amounts of tiles, materials, and resources for the work requirements. Back to Grading |
Practical assessment with questions |
|
S10
Select and use substrate primer. Back to Grading |
Practical assessment with questions |
|
S11
Set out for tiling wall and floor areas. Back to Grading |
Practical assessment with questions |
|
S12
Measure, mark and cut tiles including cutting around obstacles and using laser levels. Back to Grading |
Practical assessment with questions |
|
S13
Fix wall and floor tiles. Back to Grading |
Practical assessment with questions |
|
S14
Install electric under-tile heating. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S15
Install decoupling membranes. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S16
Install tanking systems. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S17
Apply adhesives in preparation to fix tiles to wall and floor surfaces. Back to Grading |
Practical assessment with questions |
|
S18
Grout and finish tiles that are fixed to wall and floor areas. Back to Grading |
Practical assessment with questions |
|
S19
Complete final inspections and workplace documentation. Back to Grading |
Practical assessment with questions |
|
S20
Complete a customer or site manager handover. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S21
Select, check, and use hand, power, cutting tools and measuring equipment. Back to Grading |
Practical assessment with questions |
|
S22
Move and store hand, power and cutting tools, measuring equipment and materials. Back to Grading |
Practical assessment with questions |
|
S23
Read and interpret information from manufacturers guidance and other sources, for example from drawings, specifications, digital documents, or work instructions. Back to Grading |
Practical assessment with questions |
|
S24
Follow procedures in line with environmental and sustainability regulations. Segregate resources for reuse, recycling, and disposal. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S25
Ensure materials are used efficiently and sustainably. Back to Grading |
Practical assessment with questions |
|
S26
Apply team working principles. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S27
Communicate with others verbally for example, colleagues and stakeholders. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S28
Remove wall and floor tiles. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S29
Carry out and record learning and development activities. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S30
Identity substrates and prepare for tiling using renders, levelling compounds and screeds. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S31
Rectifies defects and damages. Back to Grading |
Interview underpinned by a portfolio of evidence |
| Behaviour | Assessment methods |
|---|---|
|
B1
Put wellbeing, health, and safety first. Back to Grading |
Practical assessment with questions |
|
B2
Take ownership of given work. Back to Grading |
Practical assessment with questions |
|
B3
Maintain working relationships with colleagues, customers and others. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
B4
Consider the environment when using resources and carrying out processes. Back to Grading |
Practical assessment with questions |
|
B5
Seek learning and development opportunities. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
B6
Contribute to an inclusive and diverse culture. Back to Grading |
Interview underpinned by a portfolio of evidence |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Health and Safety
K4 S1 S3 B1 |
Safe systems of work: Site specific inductions, risk assessments, method statements and hazard identification in the work area. (K4) |
Follow procedures and comply with health and safety regulations, standards, and statutory guidance. (S1) Comply with risk assessments, method statements and safe systems of work. (S3) |
Put wellbeing, health, and safety first. (B1) |
|
Tools and materials
K24 K25 S8 S21 S22 |
Techniques of using tools and equipment: power tools, hand tools, cutting tools and measuring equipment. (K24) Techniques and methods of moving, handling and storing tools and equipment: hand, power and cutting tools, materials and measuring equipment. (K25) |
Select and use wall and floor tiles such as ceramic, porcelain, natural stone, agglomerate and mosaics tiles. (S8) Select, check, and use hand, power, cutting tools and measuring equipment. (S21) Move and store hand, power and cutting tools, measuring equipment and materials. (S22) |
None |
|
Quality
K35 S19 B2 |
Final inspection and workplace documentation and methods of completing. (K35) |
Complete final inspections and workplace documentation. (S19) |
Take ownership of given work. (B2) |
|
PPE
K2 S2 |
Safety Control equipment and how to use personal protective equipment (PPE) respiratory protective equipment (RPE) and dust suppression. (K2) |
Identify and use personal protective equipment (PPE), respiratory protective equipment (RPE) and dust suppression. (S2) |
None |
|
Drawings and specifications
K26 S23 |
Methods of interpreting and extracting relevant information from drawings, specifications, digital documents, and work instructions, including manufacturers instructions (K26) |
Read and interpret information from manufacturers guidance and other sources, for example from drawings, specifications, digital documents, or work instructions. (S23) |
None |
|
Planning and setting out
K8 K9 K11 K13 S5 S6 S7 S9 S11 S25 |
Order of work methods and techniques. Pre-installation checks. (K8) Protection of work area and adjacent finishes. (K9) Resource estimation techniques relevant to the role. (K11) Setting out techniques for wall and floor tiling. (K13) |
Plan order of works and carry out pre-installation checks. (S5) Protect work area and adjacent finishes. (S6) Prepare and maintain working area. (S7) Calculate required amounts of tiles, materials, and resources for the work requirements. (S9) Set out for tiling wall and floor areas. (S11) Ensure materials are used efficiently and sustainably. (S25) |
None |
|
Prepare and install
K15 K20 K21 S10 S13 S17 S18 B4 |
Wall and floor tiles fixing techniques. (K15) Techniques to select and apply adhesives for wall and floor tiling. (K20) Techniques to select, apply and finish grouts for wall and floor tiling. (K21) |
Select and use substrate primer. (S10) Fix wall and floor tiles. (S13) Apply adhesives in preparation to fix tiles to wall and floor surfaces. (S17) Grout and finish tiles that are fixed to wall and floor areas. (S18) |
Consider the environment when using resources and carrying out processes. (B4) |
|
Measure, mark out and cut
K14 S12 |
Techniques for measuring, marking and cutting materials including cutting around obstacles and using laser levels. (K14) |
Measure, mark and cut tiles including cutting around obstacles and using laser levels. (S12) |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Teamwork and equity, diversity and inclusion
K28 K32 S26 B3 B6 |
Team working techniques. (K28) Principles of inclusion, equity, and diversity in the workplace. (K32) |
Apply team working principles. (S26) |
Maintain working relationships with colleagues, customers and others. (B3) Contribute to an inclusive and diverse culture. (B6) |
|
Environmental and sustainability
K27 S24 |
Awareness of environmental and sustainability regulations and the principles of recycling, reusing, and disposing of waste. (K27) |
Follow procedures in line with environmental and sustainability regulations. Segregate resources for reuse, recycling, and disposal. (S24) |
None |
|
Communication
K29 S27 |
Verbal communication techniques. Giving and receiving information. Matching style to audience. Barriers in communication and how to overcome them. (K29) |
Communicate with others verbally for example, colleagues and stakeholders. (S27) |
None |
|
Continuous professional development
S29 B5 |
None |
Carry out and record learning and development activities. (S29) |
Seek learning and development opportunities. (B5) |
|
Removal of wall and floor tiles
K16 S28 |
Wall and floor tiles removal techniques and methods. (K16) |
Remove wall and floor tiles. (S28) |
None |
|
Working at height
K3 S4 |
Working at height equipment and safe use. (K3) |
Use access and work at height equipment, for example step ladders, podium steps, hop up safety platforms. (S4) |
None |
|
Quality and handover
K22 K23 S20 S31 |
Techniques to rectify defects or damages. (K22) Handover process to commercial and domestic customers. (K23) |
Complete a customer or site manager handover. (S20) Rectifies defects and damages. (S31) |
None |
|
Underfloor heating
K17 S14 |
Electric underfloor heating: installation techniques. (K17) |
Install electric under-tile heating. (S14) |
None |
|
Tanking systems and decoupling membranes
K18 K19 S15 S16 |
Decoupling membranes: uses and characteristics. (K18) Tanking: types and installation techniques. (K19) |
Install decoupling membranes. (S15) Install tanking systems. (S16) |
None |
|
Identify and prepare substrate
S30 |
None |
Identity substrates and prepare for tiling using renders, levelling compounds and screeds. (S30) |
None |
Contact us about this apprenticeship
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| 1.3 | Occupational standard, end-point assessment plan and funding band revised. | 15/03/2024 | Not set | Not set |
| 1.2 | End-point assessment plan revised | 30/03/2023 | 14/03/2024 | Not set |
| 1.1 | End-point assessment plan revised | 11/02/2021 | 29/03/2023 | Not set |
| 1.0 | Retired | 23/11/2018 | 10/02/2021 | Not set |
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