Key information

  1. Status: Approved for delivery
  2. Reference: ST0218
  3. Version: 1.1
  4. Level: 2
  5. Typical duration to gateway: 14 months
  6. Typical EPA period: 2 months
  7. Maximum funding: £8000
  8. Route: Health and science
  9. Date updated: 14/02/2024
  10. Approved for delivery: 10 May 2016
  11. Lars code: 99
  12. EQA provider: Ofqual
  13. Example progression routes:
  14. Review:

    This apprenticeship standard will be reviewed in three years. 

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Apprenticeship summary

Overview of the role

Carrying out routine technical and scientific procedures and support within hospitals, doctor surgeries and other healthcare settings for a wide range of people.

Occupation summary

This occupation is found in hospitals, general practice and other settings in the health sector.

Employers can vary in size from a large national organisation such as the NHS through to a private practice.

Healthcare Science Assistants work in Life Sciences, Physiological Sciences, Physical Sciences, Clinical Engineering, Clinical Bioinformatics in environments such as outpatient departments laboratories and engineering workshops.

Healthcare Science Assistants are part of a wider team contributing to safe patient care across all care pathways from conception to end of life across all areas of healthcare science.

The broad purpose of the occupation is to perform a range of routine technical and scientific procedures whilst in a clinical setting.

Healthcare Science Assistants follow standard operating procedures in order to select and prepare equipment and the environment for healthcare science procedures. They perform healthcare science tasks and tests appropriate to their role. They log, prepare, input and store data.

A Healthcare Science Assistant may also carry out stock control of equipment and consumables.

In their daily work, an employee in this occupation interacts with a wide range of stakeholders including, healthcare science professionals, the wider multi-disciplinary healthcare team, patients and the public. They are likely to report to a Healthcare Science Associate or professional.

An employee in this occupation will be responsible for carrying out clinical, technical, scientific or administrative duties according to standard operating procedures.

They follow specific protocols and adhere to health, safety, governance and ethical requirements.

They are responsible for carrying out a range of delegated activities and solving routine problems using simple rules and tools. They are accountable for their own work performance and are expected to take ownership of their own career and professional development.  

Typical job titles include:

Healthcare science assistant

Duties

  • Duty 1 Perform a range of routine technical and scientific procedures and services in accordance with standard operating procedures, policies and protocols.
  • Duty 2 Select and prepare equipment and the environment for healthcare science procedures.
  • Duty 3 Carry out stock control of healthcare science equipment and consumables.
  • Duty 4 Support the provision of clinical care delivered to individuals and maintain client confidentiality.
  • Duty 5 Communicate effectively with individuals.
  • Duty 6 Record, report and store information adhering to information governance and confidentiality requirements.
  • Duty 7 Support a multidisciplinary healthcare team.
  • Duty 8 Maintain a healthy, safe and secure workplace.
  • Duty 9 Contribute to audit, innovation or research within scope of own role.
  • Duty 10 Maintain and develop own competence.

Apprenticeship summary

ST0218, healthcare science assistant level 2

This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.

What is an end-point assessment and why it happens

An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.

Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.

The length of the training for this apprenticeship is typically 14 months. The EPA period is typically 2 months.

The overall grades available for this apprenticeship are:

  • fail
  • pass
  • distinction

When you pass the EPA, you will be awarded your apprenticeship certificate.

EPA gateway

The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.

The gateway requirements for your EPA are:

  • achieved English and mathematics qualifications in line with the apprenticeship funding rules
  • for the professional discussion underpinned by a portfolio of evidence, you must submit a portfolio of evidence

  • passed any other qualifications listed in the occupational standard

For the healthcare science assistant, the qualification required is:

Level 2 Diploma in Healthcare Science (603/0626/9)

Assessment methods


Observation with questions

You will be observed by an independent assessor completing your work. It will last at least 2 hours. They will ask you at least 4 questions.


Professional discussion underpinned by a portfolio of evidence

You will have a professional discussion with an independent assessor. It will last 60 minutes. They will ask you at least 7 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.

The EPAO will confirm where and when each assessment method will take place.

Who to contact for help or more information

You should speak to your employer if you have a query that relates to your job.

You should speak to your training provider if you have any questions about your training or EPA before it starts.

You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.


Reasonable adjustments

If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.


Professional recognition

This apprenticeship aligns with Academy for Healthcare Science for Healthcare Science Assistant Register (non-accredited)

Please contact the professional body for more details.

Print occupational standard

Details of the occupational standard

Occupation summary

This occupation is found in hospitals, general practice and other settings in the health sector.

Employers can vary in size from a large national organisation such as the NHS through to a private practice.

Healthcare Science Assistants work in Life Sciences, Physiological Sciences, Physical Sciences, Clinical Engineering, Clinical Bioinformatics in environments such as outpatient departments laboratories and engineering workshops.

Healthcare Science Assistants are part of a wider team contributing to safe patient care across all care pathways from conception to end of life across all areas of healthcare science.

The broad purpose of the occupation is to perform a range of routine technical and scientific procedures whilst in a clinical setting.

Healthcare Science Assistants follow standard operating procedures in order to select and prepare equipment and the environment for healthcare science procedures. They perform healthcare science tasks and tests appropriate to their role. They log, prepare, input and store data.

A Healthcare Science Assistant may also carry out stock control of equipment and consumables.

In their daily work, an employee in this occupation interacts with a wide range of stakeholders including, healthcare science professionals, the wider multi-disciplinary healthcare team, patients and the public. They are likely to report to a Healthcare Science Associate or professional.

An employee in this occupation will be responsible for carrying out clinical, technical, scientific or administrative duties according to standard operating procedures.

They follow specific protocols and adhere to health, safety, governance and ethical requirements.

They are responsible for carrying out a range of delegated activities and solving routine problems using simple rules and tools. They are accountable for their own work performance and are expected to take ownership of their own career and professional development.  

Typical job titles include:

Healthcare science assistant

Occupation duties

Duty KSBs

Duty 1 Perform a range of routine technical and scientific procedures and services in accordance with standard operating procedures, policies and protocols.

K1 K2 K3 K4

S1 S2 S3 S4

B4 B6

Duty 2 Select and prepare equipment and the environment for healthcare science procedures.

K5 K6

S5 S6

B1 B3 B6

Duty 3 Carry out stock control of healthcare science equipment and consumables.

K7

S7

B4 B6

Duty 4 Support the provision of clinical care delivered to individuals and maintain client confidentiality.

K8 K9 K10 K11 K12

S8 S9 S10 S11 S12

B1 B2 B3 B4

Duty 5 Communicate effectively with individuals.

K13 K14

S13 S14

B1 B2 B3

Duty 6 Record, report and store information adhering to information governance and confidentiality requirements.

K15 K16 K17

S15 S16 S17

B6

Duty 7 Support a multidisciplinary healthcare team.

K18 K19 K20 K21

S18 S19 S20 S21

B1 B3 B4

Duty 8 Maintain a healthy, safe and secure workplace.

K22 K23 K24 K25 K26

S22 S23 S24 S25 S26 S27

B6

Duty 9 Contribute to audit, innovation or research within scope of own role.

K28 K29 K30 K31 K32

S28 S29 S30 S31 S32

B4 B5 B6

Duty 10 Maintain and develop own competence.

K27 K33 K34 K35

S33 S34 S35

B5

KSBs

Knowledge

K1: The legislation, standard operating procedures, codes of conduct and ways of working that apply to own role. Back to Duty

K2: The scope of own role, including the limitations of own competence. Back to Duty

K3: The importance of probity, honesty and integrity in professional practice. Back to Duty

K4: The importance of mental health, wellbeing and resilience. Back to Duty

K5: The scope and range of services within healthcare science used to investigate, diagnose and treat disease. Back to Duty

K6: The evidence base that underpins technical practice relevant to own role. Back to Duty

K7: Stock and equipment management relevant to own role. Back to Duty

K8: The principles of person-centred care. Back to Duty

K9: The meaning and importance of 'duty of care' and safeguarding. Back to Duty

K10: The rights of individuals and own role with regard to giving informed consent. Back to Duty

K11: The principles that underpin dignity, rights and privacy. Back to Duty

K12: The importance of individuals being actively involved in making informed choices about their care. Back to Duty

K13: How to explain technical terms in language others can understand. Back to Duty

K14: Barriers to communication and techniques for addressing them. Back to Duty

K15: The importance of information governance and confidentiality. Back to Duty

K16: The importance of accurate data and processes including digital considerations. Back to Duty

K17: The policy or procedure for complaints and difficult situations. Back to Duty

K18: The importance of working within the multi-professional team and how healthcare science impacts on the wider delivery of services. Back to Duty

K19: Where to go for help and support. Back to Duty

K20: The principles of leadership, role modelling and how it applies to own role and that of others in the team. Back to Duty

K21: The importance of being aware of own strengths, limitations and behaviours and how these affect colleagues and the wider team. Back to Duty

K22: Legislation and policies relating to health and safety at work and own responsibilities. Back to Duty

K23: The meaning and implications of ‘risk’ and ‘risk assessment’. Back to Duty

K24: What to do in situations that could cause harm to self or others such as critical incidents. Back to Duty

K25: The principles of safe lifting and handling of individuals, equipment or other items. Back to Duty

K26: Infection prevention and control requirements relevant to own role. Back to Duty

K27: How to handle hazardous materials and substances. Back to Duty

K28: The quality procedures and improvement protocols and regulations relevant to own role. Back to Duty

K29: The audit cycle relevant to own role and how audit contributes to the maintenance and improvement of services. Back to Duty

K30: The importance of delivering high quality service outcomes and continuous improvements (including sustainability) to benefit individuals and health services. Back to Duty

K31: The regulatory framework that innovation or research is conducted, including research ethics and the implications for own role. Back to Duty

K32: The importance of service improvement, innovation or research. Back to Duty

K33: Reflective behaviours and the benefits of self-reflection in helping maintain and support the quality of patient care. Back to Duty

K34: The role of appraisal and performance review. Back to Duty

K35: How to prepare for and develop an action plan as part of performance review. Back to Duty

Skills

S1: Act in line with legislation, standard operating procedures, codes of conduct and ways of working that apply to own role. Back to Duty

S2: Work within the scope of the role, the limits of own knowledge and skills. Back to Duty

S3: Act in line with probity requirements. Back to Duty

S4: Promote own mental health, wellbeing and resilience. Back to Duty

S5: Provide general information, advice and guidance about the scope and range of services relevant to role. Back to Duty

S6: Provide technical evidence-based advice, information and guidance relevant to role. Back to Duty

S7: Adhere to stock and equipment control policies. Back to Duty

S8: Support the provision of person-centred care that is delivered by the wider healthcare team. Back to Duty

S9: Support any care provided including adhering to the relevant requirements. Back to Duty

S10: Follow policy and protocols that relate to informed consent. Back to Duty

S11: Protect the dignity, rights and privacy of individuals. Back to Duty

S12: Assist the wider healthcare team to enable individuals to make choices about their care. Back to Duty

S13: Communicate basic information effectively verbally and in writing. Back to Duty

S14: Use techniques to facilitate understanding and reduce communication barriers. Back to Duty

S15: Keep accurate, confidential records including in a digital format. Back to Duty

S16: Produce reliable data by logging, inputting, retrieving and storing information within required governance processes. Back to Duty

S17: Follow protocols for handling, escalating or reporting difficult situations and complaints. Back to Duty

S18: Work as part of the healthcare science team and the multi-professional team to provide healthcare science services. Back to Duty

S19: Follow delegation, reporting and escalation protocols appropriate to own role. Back to Duty

S20: Act as a role model to others and show leadership skills relevant to own role. Back to Duty

S21: Contribute towards creating the conditions that assist the team in providing a supportive environment for colleagues. Back to Duty

S22: Work safely in the workplace following safety guidelines. Back to Duty

S23: Contribute to the risk management process in own workplace adhering to risk management guidelines. Back to Duty

S24: Take appropriate action in response to incidents or emergencies. Back to Duty

S25: Move and transport items safely for example individuals or equipment and items. Back to Duty

S26: Apply a range of techniques for infection prevention and control. Back to Duty

S27: Follow guidelines and procedures for handling hazardous materials and substances. Back to Duty

S28: Follow procedures and improvement protocols to meet the requirements of quality standards relevant to own healthcare science practice. Back to Duty

S29: Contribute to the audit process relevant to own role. Back to Duty

S30: Offer suggestions for improving services, emerging practices and sustainability. Back to Duty

S31: Work in accordance with the regulatory frameworks for ethics, innovation or research relevant to own role. Back to Duty

S32: Assist service improvement, innovation or research within the boundaries of own clinical and scientific practice. Back to Duty

S33: Reflect on own practice and keep own knowledge and skills up-to-date. Back to Duty

S34: Take part in appraisal or performance review and ongoing continuing professional development. Back to Duty

S35: Reply constructively to the outcome of feedback, performance review or appraisal. Back to Duty

Behaviours

B1: Treat people with dignity. Back to Duty

B2: Champion equality and diversity. Back to Duty

B3: Show compassion, respect and empathy. Back to Duty

B4: Be honest, conscientious and committed. Back to Duty

B5: Committed to continuously developing their own professional practice. Back to Duty

B6: Committed to working to the standards of good practice for the Healthcare science professions. Back to Duty

Qualifications

English and Maths

English and maths qualifications form a mandatory part of all apprenticeships and must be completed before an apprentice can pass through gateway. The requirements are detailed in the current version of the apprenticeship funding rules.

Other mandatory qualifications

Level 2 Diploma in Healthcare Science (603/0626/9)

Level: 2

Ofqual regulated

Professional recognition

This standard aligns with the following professional recognition:

  • Academy for Healthcare Science for Healthcare Science Assistant Register (non-accredited)
Print EPA plan

End-point assessment plan

V1.1

Introduction and overview

This document explains the requirements for end-point assessment (EPA) for the healthcare science assistant apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.

Healthcare science assistant apprentices, their employers and training providers should read this document.

A full-time healthcare science assistant apprentice typically spends 14 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.

The EPA should be completed within an EPA period lasting typically 2 months.

The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.

An approved EPAO must conduct the EPA for this apprenticeship. Employers must select an approved EPAO from the apprenticeship provider and assessment register (APAR).

This EPA has 2 assessment methods.

The grades available for each assessment method are below.

Assessment method 1 - observation of practice with questions:

  • fail
  • pass

Assessment method 2 - professional discussion underpinned by a portfolio of evidence:

  • fail
  • pass
  • distinction

The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:

  • fail
  • pass
  • distinction

EPA summary table

On-programme - typically 14 months

The apprentice must:

  • complete training to develop the knowledge, skills and behaviours (KSBs) outlined in this apprenticeship’s standard
  • complete training towards English and mathematics qualifications in line with the apprenticeship funding rules

  • compile a portfolio of evidence

  • complete training towards the qualification listed in the healthcare science assistant apprenticeship standard

The qualification required is:

Level 2 Diploma in Healthcare Science (603/0626/9)

End-point assessment gateway

The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship.

The apprentice must:

  • confirm they are ready to take the EPA
  • have achieved English and mathematics qualifications in line with the apprenticeship funding rules

  • have passed Level 2 Diploma in Healthcare Science (603/0626/9)

For the professional discussion underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.

The apprentice must submit the gateway evidence to their EPAO, including any organisation specific policies and procedures requested by the EPAO.

End-point assessment - typically 2 months

The grades available for each assessment method are below

Observation of practice with questions:

  • fail

  • pass

Professional discussion underpinned by a portfolio of evidence:

  • fail

  • pass

  • distinction

Overall EPA and apprenticeship can be graded:

    • fail
    • pass
    • distinction

Professional recognition

This apprenticeship aligns with:

  • Academy for Healthcare Science for Healthcare Science Assistant Register (non-accredited)

Re-sits and re-takes
  • Re-take and re-sit grade cap: pass
  • Re-sit timeframe: typically 3 months
  • Re-take timeframe: typically 6 months

Duration of end-point assessment period

The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 2 months.

The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.

EPA gateway

The apprentice’s employer must be content that the apprentice has attained sufficient KSBs to complete the apprenticeship. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.

The apprentice must meet the gateway requirements before starting their EPA.

They must:

  • confirm they are ready to take the EPA
  • have achieved English and mathematics qualifications in line with the apprenticeship funding rules

  • have passed Level 2 Diploma in Healthcare Science (603/0626/9)

  • submit a portfolio of evidence for the professional discussion underpinned by a portfolio of evidence

Portfolio of evidence requirements:

The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by this assessment method. It will typically contain 14 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.

Evidence sources may include:

  • workplace documentation and records, for example:
  • workplace policies and procedures
  • witness statements
  • annotated photographs
  • video clips (maximum total duration 10 minutes); the apprentice must be in view and identifiable

This is not a definitive list; other evidence sources can be included.

The portfolio of evidence should not rely on reflective accounts or any methods of self-assessment. Reflective accounts should only be used where appropriate to the KSBs. Any employer contributions should focus on direct observation of performance for example, witness statements rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.

The EPAO should not assess the portfolio of evidence directly as it underpins the professional discussion. The independent assessor should review the portfolio of evidence to prepare questions for the professional discussion . They are not required to provide feedback after this review.

Order of assessment methods

The assessment methods can be delivered in any order.

The result of one assessment method does not need to be known before starting the next.

Observation of practice with questions

Overview

In the observation with questions, an independent assessor observes the apprentice in their workplace and asks questions. The apprentice completes their day-to-day duties under normal working conditions. Simulation is not allowed. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.

Rationale

This EPA method is being used because:

  • this is a practical role, best demonstrated through completing activities in a real work setting
  • observation makes use of employer resources and equipment, which will be familiar to the apprentice and thus allow them to perform at their best
  • questioning allows for the assessment of the breadth and depth of underpinning knowledge against the grading descriptors
  • tasks completed during the observation should contribute to workplace productivity and are valid
  • it is a holistic assessment method.

Delivery

The observation of practice with questions must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

An independent assessor must conduct and assess the observation of practice with questions.

The independent assessor must only observe one apprentice at a time to ensure quality and rigour. They must be as unobtrusive as possible.

The EPAO must give the apprentice 2 weeks' notice of the observation with questions.

The observation must take 1.5 hours.

The independent assessor can increase the time of the observation with questions by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.

The observation with questions cannot be split, except for comfort breaks or to allow the apprentice to move from one location to another. Such breaks will not count towards the total observed time.

The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.

The independent assessor must explain to the apprentice the format and timescales of the observation with questions before it starts. This does not count towards the assessment time.

The independent assessor should observe the following during the observation:

  • Working to protocol
  • Providing services
  • Communication and information governance
  • Teamwork
  • Health, safety and security

These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.

The independent assessor must ask questions. Questioning can occur both during and after the observation.

The purpose of the independent assessor's questions will be to explore the apprentice’s knowledge and understanding. The independent assessor will ask at least one question against each grading theme.

The time for questioning is included in the overall assessment time. The independent assessor must ask at least 4 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.

The independent assessor must ask questions about KSBs that were not observed to gather assessment evidence. These questions are in addition to the above set number of questions for the observation with questions and should be kept to a minimum.

The independent assessor must make the grading decision. The independent assessor must assess the observation and responses to questions holistically when deciding the grade.

The independent assessor must keep accurate records of the assessment. They must record:

  • the KSBs observed
  • the apprentice’s answers to questions
  • the KSBs demonstrated in answers to questions
  • the grade achieved

Assessment location

The observation of practice with questions must take place in the apprentice’s normal place of work for example, their employer’s premises or a customer’s premises. Equipment and resources needed for the observation must be provided by the employer and be in good and safe working condition.

Questioning that occurs after the observation should take place in a suitable environment, for example a quiet room, free from distractions and influence.

Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.  

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must produce the following materials to support the observation of practice with questions:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
  • EPA guidance for the apprentice and the employer

The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.

Professional discussion underpinned by a portfolio of evidence

Overview

In the professional discussion, an independent assessor and apprentice have a formal two-way conversation. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.

The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.

Rationale

This EPA method is being used because.

  • it allows for assessment of knowledge, skills and behaviours that do not occur on a predictable or regular basis
  • it allows assessment of responses where there are a range of potential answers that cannot be tested through the observation
  • it can be conducted remotely, potentially reducing cost
  • a professional discussion is a well-recognised method of checking knowledge, skills and behaviours and is widely used within the health sector

Delivery

The professional discussion must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.

An independent assessor must conduct and assess the professional discussion.

The purpose is to assess the apprentice's competence against the following themes:

  • Working to protocol
  • Provision of clinical care
  • Communication and information governance
  • Health, safety and security
  • Quality and improvement
  • Innovation and research
  • Reflection and CPD

The EPAO must give an apprentice 2 weeks' notice of the professional discussion.

The independent assessor must have at least 2 weeks to review the supporting documentation.

The apprentice must have access to their portfolio of evidence during the professional discussion.

The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.

The professional discussion must last for 60 minutes. The independent assessor can increase the time of the professional discussion by up to 10%. This time is to allow the apprentice to respond to a question if necessary.

The independent assessor must ask at least 7 questions. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training. Follow-up questions are allowed where clarification is required.

The independent assessor must make the grading decision.

The independent assessor must keep accurate records of the assessment. They must record:

  • the apprentice’s answers to questions
  • the KSBs demonstrated in answers to questions
  • the grade achieved 

Assessment location

The professional discussion must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.

The professional discussion can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.

The professional discussion should take place in a quiet room, free from distractions and influence.

Question and resource development

The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.

The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.

The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.

The EPAO must produce the following materials to support the professional discussion underpinned by a portfolio of evidence:

  • independent assessor assessment materials which include:
    • training materials
    • administration materials
    • moderation and standardisation materials
    • guidance materials
    • grading guidance
    • question bank
  • EPA guidance for the apprentice and the employer

The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.

Grading

Observation of practice with questions

Fail - does not meet pass criteria

Theme
KSBs
Pass
Apprentices must demonstrate all of the pass descriptors
Working to protocol
K1 K2 K3 S1 S2 S3 B1 B3 B6

Works within the limits of the role of a healthcare science assistant and adheres to legislation. Follows standard operating procedures, codes of conduct and ways of working (K1, K2, S1, S2, B6)

 

Practices with probity, treating people with dignity, showing compassion, respect and empathy (K3, S3, B1, B3)

 

Providing services
K5 K6 S5 S6

Provides technical and general information, advice and guidance that is accurate, and evidence based and appropriate to the scope and range of healthcare science services used to investigate, diagnose and treat disease within their work area and role (K5, K6, S5, S6)

 

Communication and information governance
K13 K14 K15 K16 S13 S14 S15 S16

Selects written or verbal communication techniques appropriate to the needs of the individual and communicates basic information effectively (K13, K14, S13, S14)

Records information accurately, logging, inputting, retrieving and storing information in line with protocols and explaining the importance of accuracy, information governance and confidentiality (K15, S15, K16, S16)

Team work
K18 K20 K21 S18 S20 S21 B4

Works in partnership with others, showing leadership skills within the scope of the role and behaviours that are honest, conscientious and committed (K18, S18, B4)

Works in a supportive way with colleagues, acting as a role model and showing leadership skills that are relevant to their own role in the team, showing an awareness of their own strengths, limitations and behaviours and the effect they may have on others (K20, K21, S20, S21)

Health, safety and security
K22 K25 K26 S22 S25 S26

Follows the correct protocols and standing operating procedures to establish and maintain a safe and effective practice environment, applying the correct techniques for infection prevention and control (K26, S26)

Follows safety guidelines to work safely including moving and transporting items such as individuals or equipment using the correct techniques (K22, K25, S22, S25)

 

 

Professional discussion underpinned by a portfolio of evidence

Fail - does not meet pass criteria

Theme
KSBs
Pass
Apprentices must demonstrate all of the pass descriptors
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
Working to protocol
K4 K19 S4 S19

Describes the importance of mental health, wellbeing and resilience and outlines approach to promotion of own mental health, wellbeing and resilience (K4, S4)

Describes where to go for help and support about own work-related issues and how to follow delegation, reporting and escalation protocols appropriate to own role (K19, S19)

N/A

Provision of clinical care
K7 K8 K9 K10 K11 K12 S7 S8 S9 S10 S11 S12 B2

Describes own role in stock and equipment management and how they adhere to stock and equipment control policies (K7, S7)

Describes the principles of person-centred care and how they uphold duty of care and safeguarding regulations. Describes how they support the provision of person centred care delivered by the wider healthcare team (K8, K9, S8, S9,)

Describes how they follow policies and protocols that relate to informed consent and how they assist the wider healthcare team to enable individuals to make informed choices about their care. Describes the actions they take to protect the dignity, rights, and privacy of individuals (K10, K11, K12, S10, S11, S12)

Describes how they champion equality and diversity in the workplace (B2)

Explains how the provision of person-centred care may be different depending on the role they are undertaking or the task they are carrying out (K9, K10, S9, S10)

Communication and information governance
K17 S17

Describes the policy or procedure for dealing with complaints and difficult situations and the protocols they follow for handling, escalating or reporting difficult situations and complaints (K17, S17)

N/A

Health, safety and security
K23 K24 K27 S23 S24 S27

Outlines the meaning and implications of ‘risk’ and ‘risk assessment’ and how they contribute to the risk management process in own workplace adhering to risk management guidelines (K23, S23)

Describes how to respond to situations that could cause harm to self or others such as critical incidents or emergencies (K24, S24)

Describes how to handle hazardous materials and substances in accordance with relevant guidelines and procedures (K27, S27)

N/A

Quality and improvement
K28 K29 K30 S28 S29 S30

Describes the reasons why they need to follow the quality procedures and improvement protocols that relate to their role and how they impact on their own work (K28, S28)

Explains how they contribute to the audit processes in their organisation, describing how it contributes to the maintenance and improvement of services. (K29, S29)

Outlines how they contribute to the overall improvement of services, emerging practices and sustainability and how that impacts on the outcomes for individuals. (K30, S30)

Explains ways in which quality procedures and improvement protocols can impact on the service they provide (K28, S29)

Innovation and research
K31 K32 S31 S32

Outlines how they work in accordance with the regulatory frameworks for ethics, innovation or research and how they contribute to service improvement, innovation or research within the boundaries of own clinical and scientific practice (K31, K32, S31, S32)

Explains how service improvement, innovation and research, impact on their own work and that of their team (K31, S31)

Reflection and CPD
K33 K34 K35 S33 S34 S35 B5

Describes how they keep own knowledge up to date and take part in a performance review or appraisal, including the development of an action plan. Describes how they respond to the outcome of the performance review and its impact on their practice (K34, K35, S34, S35, B5)

Outlines the benefits of self-reflection and how it impacts on the quality of patient care they provide (K33, S33)

 

Explains the impact of reflective practice on their way of working and how they use reflection to improve their own performance. (K33, S33)

Overall EPA grading

Performance in the EPA determines the overall grade of:

  • fail

  • pass

  • distinction

An independent assessor must individually grade the observation of practice with questions and professional discussion underpinned by a portfolio of evidence in line with this EPA plan.

The EPAO must combine the individual assessment method grades to determine the overall EPA grade.

If the apprentice fails one assessment method or more, they will be awarded an overall fail.

To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall EPA ‘distinction’, apprentices must achieve a pass in the observation of practice and a distinction in the professional discussion.

Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.

Observation of practice with questions Professional discussion underpinned by a portfolio of evidence Overall Grading
Fail Any grade Fail
Any grade Fail Fail
Pass Pass Pass
Pass Distinction Distinction

Re-sits and re-takes

If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.

The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.

Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.

Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.

The apprentice will get a maximum EPA grade of pass for a re-sit or re-take, unless the EPAO determines there are exceptional circumstances.

Roles and responsibilities

Roles Responsibilities

Apprentice

As a minimum, the apprentice should:

  • complete on-programme training to meet the KSBs as outlined in the apprenticeship standard for a minimum of 12 months
  • complete the required amount of off-the-job training specified by the apprenticeship funding rules and as arranged by the employer and training provider
  • understand the purpose and importance of EPA
  • prepare for and undertake the EPA including meeting all gateway requirements

Employer

As a minimum, the apprentice's employer must:

  • select the training provider 
  • work with the training provider to select the EPAO 
  • work with the training provider, where applicable, to support the apprentice in the workplace and to provide the opportunities for the apprentice to develop the KSBs
  • arrange and support off-the-job training to be undertaken by the apprentice 
  • decide when the apprentice is working at or above the apprenticeship standard and is ready for EPA
  • ensure the apprentice is prepared for the EPA
  • ensure that all supporting evidence required at the gateway is submitted in line with this EPA plan
  • confirm arrangements with the EPAO for the EPA in a timely manner, including who, when, where
  • provide the EPAO with access to any employer-specific documentation as required for example, company policies
  • ensure that the EPA is scheduled with the EPAO for a date and time which allows appropriate opportunity for the apprentice to meet the KSBs
  • ensure the apprentice is given sufficient time away from regular duties to prepare for, and complete the EPA
  • ensure that any required supervision during the EPA period, as stated within this EPA plan, is in place
  • ensure the apprentice has access to the resources used to fulfil their role and carry out the EPA for workplace based assessments
  • remain independent from the delivery of the EPA
  • pass the certificate to the apprentice upon receipt

EPAO

As a minimum, the EPAO must:

  • conform to the requirements of this EPA plan and deliver its requirements in a timely manner
  • conform to the requirements of the apprenticeship provider and assessment register
  • conform to the requirements of the external quality assurance provider (EQAP)
  • understand the apprenticeship including the occupational standard and EPA plan 
  • make all necessary contractual arrangements including agreeing the price of the EPA
  • develop and produce assessment materials including specifications and marking materials, for example mark schemes, practice materials, training material
  • maintain and apply a policy for the declaration and management of conflict of interests and independence. This must ensure, as a minimum, there is no personal benefit or detriment for those delivering the EPA or from the result of an assessment. It must cover:
    • apprentices
    • employers
    • independent assessors
    • any other roles involved in delivery or grading of the EPA
  • have quality assurance systems and procedures that ensure fair, reliable and consistent assessment and maintain records of internal quality assurance (IQA) activity for external quality assurance (EQA) purposes
  • appoint independent, competent, and suitably qualified assessors in line with the requirements of this EPA plan
  • appoint administrators, invigilators and any other roles where required to facilitate the EPA
  • deliver induction, initial and on-going training for all their independent assessors and any other roles involved in the delivery or grading of the EPA as specified within this EPA plan. This should include how to record the rationale and evidence for grading decisions where required 
  • conduct standardisation with all their independent assessors before allowing them to deliver an EPA, when the EPA is updated, and at least once a year 
  • conduct moderation across all of their independent assessors decisions once EPAs have started according to a sampling plan, with associated risk rating of independent assessors 
  • monitor the performance of all their independent assessors and provide additional training where necessary 
  • develop and provide assessment recording documentation to ensure a clear and auditable process is in place for providing assessment decisions and feedback to all relevant stakeholders 
  • use language in the development and delivery of the EPA that is appropriate to the level of the apprenticeship
  • arrange for the EPA to take place in a timely manner, in consultation with the employer
  • provide information, advice, and guidance documentation to enable apprentices, employers and training providers to prepare for the EPA
  • confirm the gateway requirements have been met before they start the EPA for an apprentice
  • arrange a suitable venue for the EPA
  • maintain the security of the EPA including, but not limited to, verifying the identity of the apprentice, invigilation and security of materials
  • where the EPA plan permits assessment away from the workplace, ensure that the apprentice has access to the required resources and liaise with the employer to agree this if necessary
  • confirm the overall grade awarded
  • maintain and apply a policy for conducting appeals

Independent assessor

As a minimum, an independent assessor must: 

  • be independent, with no conflict of interest with the apprentice, their employer or training provider, specifically, they must not receive a personal benefit or detriment from the result of the assessment
  • have, maintain and be able to evidence up-to-date knowledge and expertise of the occupation
  • have the competence to assess the EPA and meet the requirements of the IQA section of this EPA plan
  • understand the apprenticeship’s occupational standard and EPA plan
  • attend induction and standardisation events before they conduct an EPA for the first time, when the EPA is updated, and at least once a year
  • use language in the delivery of the EPA that is appropriate to the level of the apprenticeship
  • work with other personnel, where used, in the preparation and delivery of assessment methods
  • conduct the EPA to assess the apprentice against the KSBs and in line with the EPA plan
  • make final grading decisions in line with this EPA plan
  • record and report assessment outcome decisions
  • comply with the IQA requirements of the EPAO
  • comply with external quality assurance (EQA) requirements

Training provider

As a minimum, the training provider must: 

  • conform to the requirements of the apprenticeship provider and assessment register
  • ensure procedures are in place to mitigate against any conflict of interest
  • work with the employer and support the apprentice during the off-the-job training to provide the opportunities to develop the KSBs as outlined in the occupational standard
  • deliver training to the apprentice as outlined in their apprenticeship agreement
  • monitor the apprentice’s progress during any training provider led on-programme learning
  • ensure the apprentice is prepared for the EPA
  • work with the employer to select the EPAO 
  • advise the employer, upon request, on the apprentice’s readiness for EPA
  • ensure that all supporting evidence required at the gateway is submitted in line with this EPA plan
  • remain independent from the delivery of the EPA

Reasonable adjustments

The EPAO must have reasonable adjustments arrangements for the EPA.

This should include:

  • how an apprentice qualifies for reasonable adjustment
  • what reasonable adjustments may be made

Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.

Internal quality assurance

Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.

EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.

They must also appoint independent assessors who:

  • have recent relevant experience of the occupation or sector to at least occupational level 4 gained in the last 5 years or significant experience of the occupation or sector
  • meet the following minimum requirements:
    • be occupationally competent against the standard
    • keep up to date with continuing professional development (cpd)

Value for money

Affordability of the EPA will be aided by using at least some of the following:

  • utilising digital remote platforms to conduct applicable assessment methods
  • using the employer’s premises
  • conducting assessment methods on the same day

Professional recognition

This apprenticeship aligns with:

  • Academy for Healthcare Science for Healthcare Science Assistant Register (non-accredited)

KSB mapping table

Knowledge Assessment methods
K1

The legislation, standard operating procedures, codes of conduct and ways of working that apply to own role.

Back to Grading
Observation of practice with questions
K2

The scope of own role, including the limitations of own competence.

Back to Grading
Observation of practice with questions
K3

The importance of probity, honesty and integrity in professional practice.

Back to Grading
Observation of practice with questions
K4

The importance of mental health, wellbeing and resilience.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K5

The scope and range of services within healthcare science used to investigate, diagnose and treat disease.

Back to Grading
Observation of practice with questions
K6

The evidence base that underpins technical practice relevant to own role.

Back to Grading
Observation of practice with questions
K7

Stock and equipment management relevant to own role.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K8

The principles of person-centred care.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K9

The meaning and importance of 'duty of care' and safeguarding.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K10

The rights of individuals and own role with regard to giving informed consent.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K11

The principles that underpin dignity, rights and privacy.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K12

The importance of individuals being actively involved in making informed choices about their care.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K13

How to explain technical terms in language others can understand.

Back to Grading
Observation of practice with questions
K14

Barriers to communication and techniques for addressing them.

Back to Grading
Observation of practice with questions
K15

The importance of information governance and confidentiality.

Back to Grading
Observation of practice with questions
K16

The importance of accurate data and processes including digital considerations.

Back to Grading
Observation of practice with questions
K17

The policy or procedure for complaints and difficult situations.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K18

The importance of working within the multi-professional team and how healthcare science impacts on the wider delivery of services.

Back to Grading
Observation of practice with questions
K19

Where to go for help and support.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K20

The principles of leadership, role modelling and how it applies to own role and that of others in the team.

Back to Grading
Observation of practice with questions
K21

The importance of being aware of own strengths, limitations and behaviours and how these affect colleagues and the wider team.

Back to Grading
Observation of practice with questions
K22

Legislation and policies relating to health and safety at work and own responsibilities.

Back to Grading
Observation of practice with questions
K23

The meaning and implications of ‘risk’ and ‘risk assessment’.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K24

What to do in situations that could cause harm to self or others such as critical incidents.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K25

The principles of safe lifting and handling of individuals, equipment or other items.

Back to Grading
Observation of practice with questions
K26

Infection prevention and control requirements relevant to own role.

Back to Grading
Observation of practice with questions
K27

How to handle hazardous materials and substances.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K28

The quality procedures and improvement protocols and regulations relevant to own role.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K29

The audit cycle relevant to own role and how audit contributes to the maintenance and improvement of services.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K30

The importance of delivering high quality service outcomes and continuous improvements (including sustainability) to benefit individuals and health services.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K31

The regulatory framework that innovation or research is conducted, including research ethics and the implications for own role.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K32

The importance of service improvement, innovation or research.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K33

Reflective behaviours and the benefits of self-reflection in helping maintain and support the quality of patient care.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K34

The role of appraisal and performance review.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
K35

How to prepare for and develop an action plan as part of performance review.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
Skill Assessment methods
S1

Act in line with legislation, standard operating procedures, codes of conduct and ways of working that apply to own role.

Back to Grading
Observation of practice with questions
S2

Work within the scope of the role, the limits of own knowledge and skills.

Back to Grading
Observation of practice with questions
S3

Act in line with probity requirements.

Back to Grading
Observation of practice with questions
S4

Promote own mental health, wellbeing and resilience.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S5

Provide general information, advice and guidance about the scope and range of services relevant to role.

Back to Grading
Observation of practice with questions
S6

Provide technical evidence-based advice, information and guidance relevant to role.

Back to Grading
Observation of practice with questions
S7

Adhere to stock and equipment control policies.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S8

Support the provision of person-centred care that is delivered by the wider healthcare team.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S9

Support any care provided including adhering to the relevant requirements.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S10

Follow policy and protocols that relate to informed consent.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S11

Protect the dignity, rights and privacy of individuals.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S12

Assist the wider healthcare team to enable individuals to make choices about their care.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S13

Communicate basic information effectively verbally and in writing.

Back to Grading
Observation of practice with questions
S14

Use techniques to facilitate understanding and reduce communication barriers.

Back to Grading
Observation of practice with questions
S15

Keep accurate, confidential records including in a digital format.

Back to Grading
Observation of practice with questions
S16

Produce reliable data by logging, inputting, retrieving and storing information within required governance processes.

Back to Grading
Observation of practice with questions
S17

Follow protocols for handling, escalating or reporting difficult situations and complaints.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S18

Work as part of the healthcare science team and the multi-professional team to provide healthcare science services.

Back to Grading
Observation of practice with questions
S19

Follow delegation, reporting and escalation protocols appropriate to own role.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S20

Act as a role model to others and show leadership skills relevant to own role.

Back to Grading
Observation of practice with questions
S21

Contribute towards creating the conditions that assist the team in providing a supportive environment for colleagues.

Back to Grading
Observation of practice with questions
S22

Work safely in the workplace following safety guidelines.

Back to Grading
Observation of practice with questions
S23

Contribute to the risk management process in own workplace adhering to risk management guidelines.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S24

Take appropriate action in response to incidents or emergencies.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S25

Move and transport items safely for example individuals or equipment and items.

Back to Grading
Observation of practice with questions
S26

Apply a range of techniques for infection prevention and control.

Back to Grading
Observation of practice with questions
S27

Follow guidelines and procedures for handling hazardous materials and substances.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S28

Follow procedures and improvement protocols to meet the requirements of quality standards relevant to own healthcare science practice.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S29

Contribute to the audit process relevant to own role.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S30

Offer suggestions for improving services, emerging practices and sustainability.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S31

Work in accordance with the regulatory frameworks for ethics, innovation or research relevant to own role.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S32

Assist service improvement, innovation or research within the boundaries of own clinical and scientific practice.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S33

Reflect on own practice and keep own knowledge and skills up-to-date.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S34

Take part in appraisal or performance review and ongoing continuing professional development.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
S35

Reply constructively to the outcome of feedback, performance review or appraisal.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
Behaviour Assessment methods
B1

Treat people with dignity.

Back to Grading
Observation of practice with questions
B2

Champion equality and diversity.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
B3

Show compassion, respect and empathy.

Back to Grading
Observation of practice with questions
B4

Be honest, conscientious and committed.

Back to Grading
Observation of practice with questions
B5

Committed to continuously developing their own professional practice.

Back to Grading
Professional discussion underpinned by a portfolio of evidence
B6

Committed to working to the standards of good practice for the Healthcare science professions.

Back to Grading
Observation of practice with questions

Mapping of KSBs to grade themes

Observation of practice with questions

KSBS GROUPED BY THEME Knowledge Skills Behaviour
Working to protocol
K1 K2 K3
S1 S2 S3
B1 B3 B6

The legislation, standard operating procedures, codes of conduct and ways of working that apply to own role. (K1)

The scope of own role, including the limitations of own competence. (K2)

The importance of probity, honesty and integrity in professional practice. (K3)

Act in line with legislation, standard operating procedures, codes of conduct and ways of working that apply to own role. (S1)

Work within the scope of the role, the limits of own knowledge and skills. (S2)

Act in line with probity requirements. (S3)

Treat people with dignity. (B1)

Show compassion, respect and empathy. (B3)

Committed to working to the standards of good practice for the Healthcare science professions. (B6)

Providing services
K5 K6
S5 S6

The scope and range of services within healthcare science used to investigate, diagnose and treat disease. (K5)

The evidence base that underpins technical practice relevant to own role. (K6)

Provide general information, advice and guidance about the scope and range of services relevant to role. (S5)

Provide technical evidence-based advice, information and guidance relevant to role. (S6)

None

Communication and information governance
K13 K14 K15 K16
S13 S14 S15 S16

How to explain technical terms in language others can understand. (K13)

Barriers to communication and techniques for addressing them. (K14)

The importance of information governance and confidentiality. (K15)

The importance of accurate data and processes including digital considerations. (K16)

Communicate basic information effectively verbally and in writing. (S13)

Use techniques to facilitate understanding and reduce communication barriers. (S14)

Keep accurate, confidential records including in a digital format. (S15)

Produce reliable data by logging, inputting, retrieving and storing information within required governance processes. (S16)

None

Team work
K18 K20 K21
S18 S20 S21
B4

The importance of working within the multi-professional team and how healthcare science impacts on the wider delivery of services. (K18)

The principles of leadership, role modelling and how it applies to own role and that of others in the team. (K20)

The importance of being aware of own strengths, limitations and behaviours and how these affect colleagues and the wider team. (K21)

Work as part of the healthcare science team and the multi-professional team to provide healthcare science services. (S18)

Act as a role model to others and show leadership skills relevant to own role. (S20)

Contribute towards creating the conditions that assist the team in providing a supportive environment for colleagues. (S21)

Be honest, conscientious and committed. (B4)

Health, safety and security
K22 K25 K26
S22 S25 S26

Legislation and policies relating to health and safety at work and own responsibilities. (K22)

The principles of safe lifting and handling of individuals, equipment or other items. (K25)

Infection prevention and control requirements relevant to own role. (K26)

Work safely in the workplace following safety guidelines. (S22)

Move and transport items safely for example individuals or equipment and items. (S25)

Apply a range of techniques for infection prevention and control. (S26)

None

Professional discussion underpinned by a portfolio of evidence

KSBS GROUPED BY THEME Knowledge Skills Behaviour
Working to protocol
K4 K19
S4 S19

The importance of mental health, wellbeing and resilience. (K4)

Where to go for help and support. (K19)

Promote own mental health, wellbeing and resilience. (S4)

Follow delegation, reporting and escalation protocols appropriate to own role. (S19)

None

Provision of clinical care
K7 K8 K9 K10 K11 K12
S7 S8 S9 S10 S11 S12
B2

Stock and equipment management relevant to own role. (K7)

The principles of person-centred care. (K8)

The meaning and importance of 'duty of care' and safeguarding. (K9)

The rights of individuals and own role with regard to giving informed consent. (K10)

The principles that underpin dignity, rights and privacy. (K11)

The importance of individuals being actively involved in making informed choices about their care. (K12)

Adhere to stock and equipment control policies. (S7)

Support the provision of person-centred care that is delivered by the wider healthcare team. (S8)

Support any care provided including adhering to the relevant requirements. (S9)

Follow policy and protocols that relate to informed consent. (S10)

Protect the dignity, rights and privacy of individuals. (S11)

Assist the wider healthcare team to enable individuals to make choices about their care. (S12)

Champion equality and diversity. (B2)

Communication and information governance
K17
S17

The policy or procedure for complaints and difficult situations. (K17)

Follow protocols for handling, escalating or reporting difficult situations and complaints. (S17)

None

Health, safety and security
K23 K24 K27
S23 S24 S27

The meaning and implications of ‘risk’ and ‘risk assessment’. (K23)

What to do in situations that could cause harm to self or others such as critical incidents. (K24)

How to handle hazardous materials and substances. (K27)

Contribute to the risk management process in own workplace adhering to risk management guidelines. (S23)

Take appropriate action in response to incidents or emergencies. (S24)

Follow guidelines and procedures for handling hazardous materials and substances. (S27)

None

Quality and improvement
K28 K29 K30
S28 S29 S30

The quality procedures and improvement protocols and regulations relevant to own role. (K28)

The audit cycle relevant to own role and how audit contributes to the maintenance and improvement of services. (K29)

The importance of delivering high quality service outcomes and continuous improvements (including sustainability) to benefit individuals and health services. (K30)

Follow procedures and improvement protocols to meet the requirements of quality standards relevant to own healthcare science practice. (S28)

Contribute to the audit process relevant to own role. (S29)

Offer suggestions for improving services, emerging practices and sustainability. (S30)

None

Innovation and research
K31 K32
S31 S32

The regulatory framework that innovation or research is conducted, including research ethics and the implications for own role. (K31)

The importance of service improvement, innovation or research. (K32)

Work in accordance with the regulatory frameworks for ethics, innovation or research relevant to own role. (S31)

Assist service improvement, innovation or research within the boundaries of own clinical and scientific practice. (S32)

None

Reflection and CPD
K33 K34 K35
S33 S34 S35
B5

Reflective behaviours and the benefits of self-reflection in helping maintain and support the quality of patient care. (K33)

The role of appraisal and performance review. (K34)

How to prepare for and develop an action plan as part of performance review. (K35)

Reflect on own practice and keep own knowledge and skills up-to-date. (S33)

Take part in appraisal or performance review and ongoing continuing professional development. (S34)

Reply constructively to the outcome of feedback, performance review or appraisal. (S35)

Committed to continuously developing their own professional practice. (B5)

Find an apprenticeship

Contact us about this apprenticeship

Employers involved in creating the standard: Moorfields Eye Hospital NHS Foundation Trust, East Kent Hospitals University NHS Foundation Trust Employer, East Suffolk and North Essex NHS Foundation Trust, Sherwood Forest Hospitals NHS Foundation Trust, Doncaster and Bassetlaw Hospitals NHS Foundation Trust, Cheshire & Merseyside Healthcare Partnership, North-East and Yorkshire Genomic Laboratory Hub, Manchester University NHS Foundation Trust, Sheffield Teaching Hospitals NHS Foundation Trust, STERIS Instrument Management Services, Birmingham Women’s and Children’s NHS FT, NHS Blood and Transplant, Sheffield Teaching Hospitals NHS Foundation Trust, King's College Hospital NHS Foundation Trust, University Hospitals Coventry & Warwickshire NHS Trust, Sherwood Forest Hospitals NHS Foundation Trust, Leeds Teaching Hospitals NHS Trust, Sheffield Teaching Hospitals NHS Foundation Trust, Leeds Teaching Hospitals NHS Foundation Trust, Great Ormond Street Hospital for Children NHS Foundation Trust, Leeds Teaching Hospitals Trust.

Version log

Version Change detail Earliest start date Latest start date Latest end date
1.1 Occupational standard, end-point assessment plan and funding band revised. 01/02/2024 Not set Not set
1.0 Approved for delivery 10/05/2016 31/01/2024 Not set

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