Designing, installing and maintaining electronic systems to protect businesses, homes and properties against fires, break-ins and other emergencies.
This occupation is found in the security sector. Businesses supply fire, security products and services to a wide range of customers and this occupation is found within the private and public sector.
The broad purpose of this occupation is to protect individuals, homes and properties from risk and danger. This might mean installing Fire, Emergency and Security Systems to detect intrusion, provide surveillance, monitor and control access to buildings, properties and sites or to detect fire and emergencies. Technicians would use a wide range of systems using various communication technologies with electrical and electronic components. They can often find themselves working in and outside business premises and customers’ homes.
In their daily work, an employee in this occupation interacts with internal colleagues and teams to plan and prepare for their working day. Also, external contacts including customers, to understand their requirements and solve any issues and arising problems. They will also interact with contacts such as on-site workers from other service providers.
A Fire, Emergency and Security Systems Technician in this occupation will be responsible for the planning, installation, testing, commissioning and handover of fire, or security systems equipment. Their responsibilities include carrying out preventative and corrective maintenance, diagnosis of, and repairing faults on systems and their components. Installation of systems must be done in accordance to customer specification and requirements, industry regulations and company quality standards. They will initiate, own and complete processes, tasks and procedures, supporting wider team to deliver security and safety services. They must work within the health, safety and environmental regulations, including use of appropriate protective clothing and equipment. They are responsible for the correct use and maintenance of tools and equipment.
This is a summary of the key things that you – the apprentice and your employer need to know about your end-point assessment (EPA). You and your employer should read the EPA plan for the full details. It has information on assessment method requirements, roles and responsibilities, and re-sits and re-takes.
An EPA is an assessment at the end of your apprenticeship. It will assess you against the knowledge, skills, and behaviours (KSBs) in the occupational standard. Your training will cover the KSBs. The EPA is your opportunity to show an independent assessor how well you can carry out the occupation you have been trained for.
Your employer will choose an end-point assessment organisation (EPAO) to deliver the EPA. Your employer and training provider should tell you what to expect and how to prepare for your EPA.
The length of the training for this apprenticeship is typically 36 months. The EPA period is typically 3 months.
The overall grades available for this apprenticeship are:
When you pass the EPA, you will be awarded your apprenticeship certificate.
The EPA gateway is when the EPAO checks and confirms that you have met any requirements required before you start the EPA. You will only enter the gateway when your employer says you are ready.
The gateway requirements for your EPA are:
Practical assessment with questioning
You will be observed by an independent assessor completing a set of tasks. It will last 9 hours. They will ask you at least 3 questions.
Interview underpinned by a portfolio of evidence
You will have an interview with an independent assessor. It will last at least 60 minutes. They will ask you at least 6 questions. The questions will be about certain aspects of your occupation. You need to compile a portfolio of evidence before the EPA gateway. You can use it to help answer the questions.
Multiple-choice test
You will complete a multiple-choice test. It will be closed book, meaning you will not have access to any books or reference materials.
The test will have 60 multiple-choice questions. You will have 75 minutes to complete it.
The EPAO will confirm where and when each assessment method will take place.
You should speak to your employer if you have a query that relates to your job.
You should speak to your training provider if you have any questions about your training or EPA before it starts.
You should receive detailed information and support from the EPAO before the EPA starts. You should speak to them if you have any questions about your EPA once it has started.
If you have a disability, a physical or mental health condition or other special considerations, you may be able to have a reasonable adjustment that takes this into account. You should speak to your employer, training provider and EPAO and ask them what support you can get. The EPAO will decide if an adjustment is appropriate.
This apprenticeship aligns with The Institute of Engineering and Technology for Engineering Technician (EngTech)
Please contact the professional body for more details.
This occupation is found in the security sector. Businesses supply fire, security products and services to a wide range of customers and this occupation is found within the private and public sector.
The broad purpose of this occupation is to protect individuals, homes and properties from risk and danger. This might mean installing Fire, Emergency and Security Systems to detect intrusion, provide surveillance, monitor and control access to buildings, properties and sites or to detect fire and emergencies. Technicians would use a wide range of systems using various communication technologies with electrical and electronic components. They can often find themselves working in and outside business premises and customers’ homes.
In their daily work, an employee in this occupation interacts with internal colleagues and teams to plan and prepare for their working day. Also, external contacts including customers, to understand their requirements and solve any issues and arising problems. They will also interact with contacts such as on-site workers from other service providers.
A Fire, Emergency and Security Systems Technician in this occupation will be responsible for the planning, installation, testing, commissioning and handover of fire, or security systems equipment. Their responsibilities include carrying out preventative and corrective maintenance, diagnosis of, and repairing faults on systems and their components. Installation of systems must be done in accordance to customer specification and requirements, industry regulations and company quality standards. They will initiate, own and complete processes, tasks and procedures, supporting wider team to deliver security and safety services. They must work within the health, safety and environmental regulations, including use of appropriate protective clothing and equipment. They are responsible for the correct use and maintenance of tools and equipment.
| Duty | KSBs |
|---|---|
|
Duty 1 Work in a safe manner, applying the systems, processes and organisational procedures used to ensure compliance with health and safety and other relevant legislation. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 2 Work with designs, specifications and installation manuals to effectively comply with industry standards and ensure customer expectations have been fulfilled. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 3 Plan and complete first fix cable runs using the correct methods of containment and protection. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 4 Use a range of meters to take measurements and interpret the readings against expected results. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 5 Use different types of data transmission ensuring its security is in accordance with Data Protection legislation. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 6 Complete complex and non-complex installations of fire, access control, intruder alarm and video surveillance systems. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 7 Carry out and record diagnostic tests, maintain and service systems. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 8 Complete the commissioning and handover procedure of a system. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 9 Complete company approved documentation detailing corrective outcomes and produce all required paperwork to handover systems. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 10 Carry out programming and configuration of all fire or security systems. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 11 Isolate communication links to remote monitoring centres, testing links and reinstating. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
|
Duty 12 Train users in the correct operation of their system. |
K1 K2 K3 K4 K5 K6 K7 K8 K9 K10 K11 K12 K13 K14 K15 K16 K17 K18 K19 K20 |
K1: Awareness of Health and safety legislations, codes of practice and safe working practices, relevant to the occupation and the operative’s responsibilities. Including Health and Safety at Work Act, BS 7671, BS EN 50131, BS EN 62676 and BS 5839.
Back to Duty
K2: Testing techniques for electrical and electronic components used in fire detection and alarm systems. The principles of using meters, applying Ohms law, formulae, calculations and taking readings.
Back to Duty
K3: The principles of fire detection and fire alarm systems: features and design criteria, survey methods and impact on the fire safety industry.
Back to Duty
K4: Principles and techniques for maintaining fire detection and alarm systems and their components using tests, diagnostics, taking readings and recording information.
Back to Duty
K5: Principles of security and fire risk assessments: function, content and how to implement them.
Back to Duty
K6: Principles and techniques for maintaining intrusion alarm, access control, video surveillance (CCTV) and their components using tests, diagnostics, taking readings and recording information.
Back to Duty
K7: Principles of planning and project management of fire and security system installation: commissioning, and handover.
Back to Duty
K8: Data collection, storage and sharing methods and techniques.
Back to Duty
K9: Environmental legislation: impact on fire and security systems processes and technologies.
Back to Duty
K10: Principles of customer service: technicians' responsibilities, impact on brand, professional image and commercial risks.
Back to Duty
K11: Verbal communication techniques. Giving and receiving information. Adapting style to audience. Barriers in communication and how to overcome them. Sector specific terminology.
Back to Duty
K12: Principles and techniques for installing and maintaining electronic systems: SI units, quantities, formulae and calculations, electromagnetism and electromagnetic induction, ICT applications, smart Apps and power supplies.
Back to Duty
K13: Written communication techniques: paper based and digital. Plain English principles. Sector specific terminology.
Back to Duty
K14: Awareness of global carbon reduction needs and application of carbon reduction solutions.
Back to Duty
K15: Testing techniques for electrical and electronic components used in intrusion alarms, access control systems and video surveillance systems (CCTV). The principles of using meters, applying Ohms Law, formulae, calculations and taking readings.
Back to Duty
K16: Collaboration working techniques with internal and external stakeholders.
Back to Duty
K17: Techniques for planning and installing systems cabling; methods of containment and protection.
Back to Duty
K18: The use of digital information systems in the fire and security safety sector.
Back to Duty
K19: The principles of intrusion alarms, access control, video surveillance (CCTV) features and design criteria, survey methods and impact on the building security industry.
Back to Duty
K20: Equity, diversity and inclusion legislation and its impact in the fire and security safety sector.
Back to Duty
S1: Comply with safety legislation, codes of practice, risk assessments, method statements, safe systems of work and apply control measures.
Back to Duty
S2: Complete functionality tests of systems and components during commissioning systems.
Back to Duty
S3: Apply and implement system design, planning and installations including additional components to existing systems.
Back to Duty
S4: Carry out takeover procedure, diagnose and repair faults.
Back to Duty
S5: Operate ICT equipment and systems to store, retrieve, manipulate, transmit or receive digital data and electronic information.
Back to Duty
S6: Comply with environmental and sustainability, regulations and standards.
Back to Duty
S7: Complete functionality tests of systems and components during handover of systems.
Back to Duty
S8: Carries out risk assessments.
Back to Duty
S9: Communicate with others verbally for example, internal and external customers, colleagues, and managers using sector specific terminology.
Back to Duty
S10: Work collaboratively with internal and external stakeholders, as part of a team. Consult and engage with occupants or others who are or could be affected by work (for example vulnerable, older, and disabled people) and respond appropriately.
Back to Duty
S11: Communicate with internal and external stakeholders using sector specific terminology through written means.
Back to Duty
S12: Plan and install systems cabling.
Back to Duty
S13: Carry out maintenance activities on fire detection and alarm systems and their components.
Back to Duty
S14: Carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components.
Back to Duty
B1: Puts workplace health, safety and wellbeing first for self and others.
Back to Duty
B2: Takes personal responsibility for sustainable outcomes when carrying out duties, using industry and sector environmental best practices.
Back to Duty
B3: Promotes equity, diversity, and inclusivity in the workplace.
Back to Duty
B4: Committed to maintaining and enhancing competence of self and others through Continued Professional Development (CPD).
Back to Duty
B5: Acts ethically.
Back to Duty
B6: Collaborates with others.
Back to Duty
Apprentices without level 2 English and maths will need to achieve this level prior to taking the End-Point Assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship’s English and maths minimum requirement is Entry Level 3. A British Sign Language (BSL) qualification is an alternative to the English qualification for those whose primary language is BSL.
This standard aligns with the following professional recognition:
V1.1
This document explains the requirements for end-point assessment (EPA) for the fire emergency and security systems technician apprenticeship. End-point assessment organisations (EPAOs) must follow this when designing and delivering the EPA.
Fire emergency and security systems technician apprentices, their employers and training providers should read this document.
A full-time fire emergency and security systems technician apprentice typically spends 36 months on-programme. The apprentice must spend at least 12 months on-programme and complete the required amount of off-the-job training in line with the apprenticeship funding rules.
The EPA should be completed within an EPA period lasting typically 3 months.
The apprentice must complete their training and meet the gateway requirements before starting their EPA. The EPA will assess occupational competence.
An approved EPAO must conduct the EPA for this apprenticeship. Employers must select an approved EPAO from the apprenticeship provider and assessment register (APAR).
This EPA has 3 assessment methods.
The grades available for each assessment method are below.
Assessment method 1 - practical assessment with questioning:
Assessment method 2 - interview underpinned by a portfolio of evidence:
Assessment method 3 - multiple-choice test:
The result from each assessment method is combined to decide the overall apprenticeship grade. The following grades are available for the apprenticeship:
|
On-programme - typically 36 months
|
The apprentice must:
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|---|---|
|
End-point assessment gateway
|
The apprentice’s employer must be content that the apprentice is occupationally competent. The apprentice must:
For the interview underpinned by a portfolio of evidence, the apprentice must submit a portfolio of evidence.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO. |
|
End-point assessment - typically 3 months
|
The grades available for each assessment method are below
Practical assessment with questioning:
Interview underpinned by a portfolio of evidence:
Multiple-choice test:
Overall EPA and apprenticeship can be graded:
|
|
Professional recognition
|
This apprenticeship aligns with:
|
|
Re-sits and re-takes
|
|
The EPA is taken in the EPA period. The EPA period starts when the EPAO confirms the gateway requirements have been met and is typically 3 months.
The EPAO should confirm the gateway requirements have been met and start the EPA as quickly as possible.
The apprentice’s employer must be content that the apprentice is occupationally competent. That is, they are deemed to be working at or above the level set out in the apprenticeship standard and ready to undertake the EPA. The employer may take advice from the apprentice's training provider, but the employer must make the decision. The apprentice will then enter the gateway.
The apprentice must meet the gateway requirements before starting their EPA.
They must:
Portfolio of evidence requirements:
The apprentice must compile a portfolio of evidence during the on-programme period of the apprenticeship. It should only contain evidence related to the KSBs that will be assessed by the interview. It will typically contain 5 discrete pieces of evidence. Evidence must be mapped against the KSBs. Evidence may be used to demonstrate more than one KSB; a qualitative as opposed to quantitative approach is suggested.
Evidence sources may include:
This is not a definitive list; other evidence sources can be included.
The portfolio of evidence should not include reflective accounts or any methods of self-assessment. Any employer contributions should focus on direct observation of performance, for example, witness statements, rather than opinions. The evidence provided should be valid and attributable to the apprentice; the portfolio of evidence should contain a statement from the employer and apprentice confirming this.
The EPAO should not assess the portfolio of evidence directly as it underpins the interview. The independent assessor should review the portfolio of evidence to prepare questions for the interview. They are not required to provide feedback after this review.
Gateway evidence must be submitted to the EPAO, along with any organisation specific policies and procedures requested by the EPAO.
The assessment methods can be delivered in any order.
The result of one assessment method does not need to be known before starting the next.
In a practical assessment with questions, an independent assessor observes the apprentice completing a task or series of tasks set by the EPAO. The EPAO decides where it takes place. The assessment environment must closely relate to the apprentice’s natural working environment. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
This assessment method is being used because:
The practical assessment with questioning must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the practical assessment with questioning.
The independent assessor can observe up to two apprentices at a time. They must be as unobtrusive as possible.
The EPAO must give an apprentice 2 weeks' notice of the . practical assessment with questioning
The practical assessment with questioning must take 9 hours.
The independent assessor can increase the time of the practical assessment with questioning by up to 10%. This time is to allow the apprentice to complete a task or respond to a question if necessary.
The practical assessment with questioning may take place in parts but must be completed over 2 consecutive working days. A working day is typically considered to be 7.5 hours long. The reason for this split is to allow for the completion of the practical tasks within the time specified.
The EPAO must manage invigilation of the apprentice during the assessment, to maintain security of the EPA, in line with their malpractice policy. This includes breaks and moving between locations.
The independent assessor must explain to the apprentice the format and timescales of the practical assessment with questioning before it starts. This does not count towards the assessment time.
The independent assessor must observe the following during the practical assessment:
The practical test with questioning must be relevant to the apprentice's day to day duties. The EPAO may liaise with the employer to ensure that practical test with questioning relates to the apprentice's role and allows the relevant KSBs to be demonstrated.
Where the apprentice's daily duties relate to fire systems, the independent assessor must observe three separate tasks based on prepared addressable and non-addressable fire alarm systems during the practical assessment.
Where the apprentice's daily duties relate to security systems, the independent assessor must observe 3 separate tasks based on an access control system, intrusion alarm system and video surveillance system during the practical assessment.
Fire systems task 1: Takeover a System (2.5 hours)
This task requires the apprentice to interpret and follow a written brief for the takeover, fault identification and rectification activity to be carried out on an addressable and non-addressable fire system.
The system must contain, as a minimum:
The apprentice will be observed carrying out takeover procedures including:
Fire systems task 2: Additions to Systems (4.5 hours)
This task requires the apprentice to make additions to prepared addressable and non-addressable fire alarm system installations.
The system must contain, as a minimum:
The apprentice will be observed carrying out additions to systems including:
Fire systems task 3: Commission Systems (2 hours)
This task requires the apprentice to commission, test and handover the prepared addressable and non-addressable fire alarm systems.
The system must contain, as a minimum:
The apprentice will be observed carrying out commissioning, testing and handover procedures including:
Security systems task 1: Takeover a System (2.5 hours)
This task requires the apprentice to interpret and follow a written brief detailing the takeover, fault identification and rectification activity to be carried out on an access control system, intrusion alarm system and video surveillance system.
The system must contain, as a minimum:
The apprentice will be observed carrying out takeover procedures including:
Security systems task 2: Additions to Systems (4.5 hours)
This task will require the candidate to make additions to an access control system, intrusion alarm system, and video surveillance system installations.
The system must contain, as a minimum:
The apprentice will be observed carrying out additions procedures including:
Security systems task 3: Commission Systems (2 hours)
This component requires the apprentice to commission, test and handover the prepared access control, intrusion alarm and video surveillance systems.
The system must contain, as a minimum:
The apprentice will be observed carrying out and documenting commissioning, specified tests and handover procedures including:
These activities provide the apprentice with the opportunity to demonstrate the KSBs mapped to this assessment method.
The independent assessor must ask questions.
The purpose of the questions is:
Questioning can occur both during and after the practical assessment. The time for questioning is included in the overall assessment time. The independent assessor must ask at least 3 questions. To remain as unobtrusive as possible, the independent assessor should ask questions during natural stops between tasks and after completion of work rather than disrupting the apprentice’s flow. The independent assessor must use the questions from the EPAO’s question bank or create their own questions in line with the EPAO’s training.
The independent assessor can ask follow-up questions to clarify answers given by the apprentice. These questions are in addition to the above set number of questions for the practical assessment with questioning.
The independent assessor must make the grading decision. The independent assessor must assess the practical assessment and responses to questions holistically when deciding the grade.
The independent assessor must keep accurate records of the assessment. They must record:
The practical assessment with questioning must take place in a simulated environment selected by the EPAO for example, the EPAO’s premises. The simulated environment must relate to the apprentice’s natural work environment. Equipment and resources needed for the practical assessment with questioning must be provided by the EPAO, who can liaise with the employer to provide these.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of tasks and questions in the case of re-sits and retakes, to minimise predictability.
The EPAO must produce the following materials to support the practical assessment with questioning:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the interview, an independent assessor asks the apprentice questions. It gives the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence.
This assessment method is being used because:
The interview must be structured to give the apprentice the opportunity to demonstrate the KSBs mapped to this assessment method to the highest available grade.
An independent assessor must conduct and assess the interview.
The purpose of the independent assessor's questions is to assess the following themes:
The EPAO must give an apprentice 2 weeks' notice of the interview.
The independent assessor must have at least 2 weeks to review the supporting documentation.
The apprentice must have access to their portfolio of evidence during the interview.
The apprentice can refer to and illustrate their answers with evidence from their portfolio of evidence however, the portfolio of evidence is not directly assessed.
The interview must last for 60 minutes. The independent assessor can increase the time of the interview by up to 10%. This time is to allow the apprentice to respond to a question if necessary.
The independent assessor must ask at least 6 questions. The independent assessor must use the questions from the EPAO’s question bank. Follow-up questions are allowed where clarification is required.
The independent assessor must make the grading decision.
The independent assessor must keep accurate records of the assessment. They must record:
The interview must take place in a suitable venue selected by the EPAO for example, the EPAO’s or employer’s premises.
The interview can be conducted by video conferencing. The EPAO must have processes in place to verify the identity of the apprentice and ensure the apprentice is not being aided.
The interview should take place in a quiet room, free from distractions and influence.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO must maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the interview underpinned by a portfolio of evidence:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
In the multiple-choice test, the apprentice answers questions in a controlled and invigilated environment. It gives the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method.
This assessment method is being used because:
The multiple-choice test must be structured to give the apprentice the opportunity to demonstrate the knowledge mapped to this assessment method to the highest available grade.
The test can be computer or paper based.
The test will consist of 60 multiple-choice questions.
Multiple-choice questions must have four options, including one correct answer.
The apprentice must be given at least 2 weeks’ notice of the date and time of the test.
The apprentice must have 75 minutes to complete the test.
The test is closed book which means that the apprentice cannot refer to reference books or materials whilst taking the test.
The test must be taken in the presence of an invigilator who is the responsibility of the EPAO. The EPAO must have an invigilation policy setting out how the test must be conducted. It must state the ratio of apprentices to invigilators for the setting and allow the test to take place in a secure way.
The EPAO must verify the apprentice’s identity and ensure invigilation of the apprentice for example, with 360-degree cameras and screen sharing facilities.
The EPAO is responsible for the security of the test including the arrangements for on-line testing. The EPAO must ensure that their security arrangements maintain the validity and reliability of the test.
The test must be marked by an independent assessor or marker employed by the EPAO. They must follow a marking scheme produced by the EPAO. Marking by computer is allowed where question types support this.
A correct answer gets 1 mark.
Any incorrect or missing answers get zero marks.
The EPAO is responsible for overseeing the marking of the test.
The apprentice must take the test in a suitably controlled and invigilated environment that is a quiet room, free from distractions and influence. The EPAO must check the venue is suitable.
The test can take place remotely if the appropriate technology and systems are in place to prevent malpractice.
The EPAO must develop a purpose-built assessment specification and question bank. It is recommended this is done in consultation with employers of this occupation. The EPAO should maintain the security and confidentiality of EPA materials when consulting with employers. The assessment specification and question bank must be reviewed at least once a year to ensure they remain fit-for-purpose.
The assessment specification must be relevant to the occupation and demonstrate how to assess the KSBs mapped to this assessment method. The EPAO must ensure that questions are refined and developed to a high standard. The questions must be unpredictable. A question bank of sufficient size will support this.
The EPAO must ensure that the apprentice has a different set of questions in the case of re-sits or re-takes.
The EPAO must produce the following materials to support the test:
The EPAO must ensure that the EPA materials are subject to quality assurance procedures including standardisation and moderation.
Fail - does not meet pass criteria
|
Theme
KSBs
|
Pass
Apprentices must demonstrate all of the pass descriptors
|
|---|---|
|
Health and safety
S1 B1 |
Prioritises workplace health, safety and wellbeing and complies with health and safety regulations, standards and guidance in line with the task requirements. (S1, B1) |
|
Diagnostics and fault finding
S4 |
Carries out takeover procedures and applies diagnostics techniques prior to repairing faults in line with the task requirements and manufacturer’s instructions. (S4) |
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Risk assessments
K5 S8 |
Carries out risk assessments in line with the task requirements, organisational procedures and legal and regulatory requirements. (K5, S8) |
|
Commissioning, testing and handover
K18 S2 S5 S7 B5 |
Completes functionality tests of systems and components during commissioning and handover in line with the task requirements and manufacturer’s instructions. (S2, S7) Uses digital information systems to store, retrieve, manipulate, transmit and receive digital data and electronic information in Iine with the task requirements following legal and regulatory guidance, GDPR and ethical principles. (K18, S5, B5) |
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Installation
S3 S12 |
Plans and installs systems cabling, in line with the task requirements, manufacturer’s instructions and legal and regulatory requirements. (S12) Applies and implements system design, in line with the task requirements, manufacturer’s instructions and legal and regulatory requirements. (S3) |
Fail - does not meet pass criteria
|
Theme
KSBs
|
Pass
Apprentices must demonstrate all of the pass descriptors
|
Distinction
Apprentices must demonstrate all of the pass descriptors and all of the distinction descriptors
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|---|---|---|
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System maintenance
K4 K6 S13 S14 |
Describes how they carry out maintenance activities on fire detection and alarm systems and their components in line with manufacturer’s guidance, organisational procedures and legislative regulations and guidance. (K4, S13) Describes how they carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components in line with manufacturer’s guidance, organisational procedures and legislative regulations and guidance. (K6, S14) |
Explains the importance to the customer and the organisation of following manufacturer’s guidance, organisational procedures and legislative regulations and guidance when maintaining fire detection and fire safety systems and components. (K4, S13) Explains the importance to the customer and organisation of following manufacturer’s guidance, organisational procedures and legislative regulations and guidance when maintaining intrusion alarm, access control, video surveillance (CCTV) and their components. (K6, S14) |
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Environment and sustainability
K9 K14 S6 B2 |
Explains how they comply with environmental and sustainability, regulations and standards to reduce the impact of fire and security systems processes and technologies on the environment. (K9, S6) Explains how they take personal responsibility for sustainable outcomes in their work using industry and sector environmental best practices to support Global carbon reductions needs. (K14, B2) |
Explains how following their company procedures for sustainability reduces the impact of fire and security systems processes and technologies on the environment. (K9, S6) |
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Customer service and stakeholder management
K10 K16 S10 B6 |
Outlines their responsibilities for delivering customer service and the impact that this has on the organisations brand, professional image and commercial risks. (K10) Explains how they work collaboratively with stakeholders as part of a team including consulting and engaging with occupants when undertaking work tasks. (K16, S10, B6) |
Evaluates the benefits of working collaboratively with stakeholders, and the impact of not doing this on themselves, their stakeholders and the organisation. (K16, S10) |
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Communication
K11 K13 S9 S11 |
Explains how they communicate verbally with internal and external stakeholders using techniques suitable for the context, adapting style and use of terminology to suit the audience. (K11, S9) Explains how they communicate with internal and external stakeholders in written form using techniques suitable for the context and sector specific terminology. (K13, S11) |
Explains how they communicate verbally to agree an outcome when stakeholders have conflicting views. (K11, S11) |
|
Equity, diversity and inclusion (EDI)
K20 B3 |
Explains how they follow equity, diversity and inclusion principles and legislative guidance and promote the principles to others. (K20, B3) |
Explains the benefits of supporting a diverse and inclusive culture for the business. (K20) |
|
Continuous professional development (CPD)
B4 |
Explains CPD they have undertaken and their future plans for CPD to enhance competence. (B4) |
None. |
| Grade | Minimum marks required | Maximum marks required |
|---|---|---|
| Fail | 0 | 35 |
| Pass | 36 | 47 |
| Distinction | 48 | 60 |
Performance in the EPA determines the overall grade of:
An independent assessor must individually grade the practical assessment with questioning and interview underpinned by a portfolio of evidence in line with this EPA plan.
The EPAO must combine the individual assessment method grades to determine the overall EPA grade.
If the apprentice fails one assessment method or more, they will be awarded an overall fail.
To achieve an overall pass, the apprentice must achieve at least a pass in all the assessment methods. To achieve an overall distinction, the apprentice must pass the practical test and achieve a distinction in both remaining assessment methods.
Grades from individual assessment methods must be combined in the following way to determine the grade of the EPA overall.
| Practical assessment with questioning | Interview underpinned by a portfolio of evidence | Multiple-choice test | Overall Grading |
|---|---|---|---|
| Fail | Any grade | Any grade | Fail |
| Any grade | Fail | Any grade | Fail |
| Any grade | Any grade | Fail | Fail |
| Pass | Pass | Pass | Pass |
| Pass | Distinction | Pass | Pass |
| Pass | Pass | Distinction | Pass |
| Pass | Distinction | Distinction | Distinction |
If the apprentice fails one assessment method or more, they can take a re-sit or a re-take at their employer’s discretion. The apprentice’s employer needs to agree that a re-sit or re-take is appropriate. A re-sit does not need further learning, whereas a re-take does. The apprentice should have a supportive action plan to prepare for a re-sit or a re-take.
The employer and the EPAO should agree the timescale for a re-sit or re-take. A re-sit is typically taken within 3 months of the EPA outcome notification. The timescale for a re-take is dependent on how much re-training is required and is typically taken within 6 months of the EPA outcome notification.
Failed assessment methods must be re-sat or re-taken within a 6-month period from the EPA outcome notification, otherwise the entire EPA will need to be re-sat or re-taken in full.
Re-sits and re-takes are not offered to an apprentice wishing to move from pass to a higher grade.
For the practical test, only the tasks failed will need to be resat or retaken.
The apprentice will get a maximum EPA grade of if pass they need to re-sit or re-take one or more assessment methods, unless the EPAO determines there are exceptional circumstances.
| Roles | Responsibilities |
|---|---|
|
Apprentice |
As a minimum, the apprentice should:
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Employer |
As a minimum, the apprentice's employer must:
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EPAO |
As a minimum, the EPAO must:
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Independent assessor |
As a minimum, an independent assessor must:
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Training provider |
As a minimum, the training provider must:
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Invigilator |
As a minimum, the invigilator must:
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Marker |
As a minimum, the marker must:
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The EPAO must have reasonable adjustments arrangements for the EPA.
This should include:
Adjustments must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Special considerations
The EPAO must have special consideration arrangements for the EPA.
This should include:
Special considerations must maintain the validity, reliability and integrity of the EPA as outlined in this EPA plan.
Internal quality assurance refers to the strategies, policies and procedures that an EPAO must have in place to ensure valid, consistent and reliable EPA decisions.
EPAOs for this EPA must adhere to the requirements within the roles and responsibilities table.
They must also appoint independent assessors who:
Affordability of the EPA will be aided by using at least some of the following:
This apprenticeship aligns with:
| Knowledge | Assessment methods |
|---|---|
|
K1
Awareness of Health and safety legislations, codes of practice and safe working practices, relevant to the occupation and the operative’s responsibilities. Including Health and Safety at Work Act, BS 7671, BS EN 50131, BS EN 62676 and BS 5839. Back to Grading |
Multiple-choice test |
|
K2
Testing techniques for electrical and electronic components used in fire detection and alarm systems. The principles of using meters, applying Ohms law, formulae, calculations and taking readings. Back to Grading |
Multiple-choice test |
|
K3
The principles of fire detection and fire alarm systems: features and design criteria, survey methods and impact on the fire safety industry. Back to Grading |
Multiple-choice test |
|
K4
Principles and techniques for maintaining fire detection and alarm systems and their components using tests, diagnostics, taking readings and recording information. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K5
Principles of security and fire risk assessments: function, content and how to implement them. Back to Grading |
Practical assessment with questioning |
|
K6
Principles and techniques for maintaining intrusion alarm, access control, video surveillance (CCTV) and their components using tests, diagnostics, taking readings and recording information. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K7
Principles of planning and project management of fire and security system installation: commissioning, and handover. Back to Grading |
Multiple-choice test |
|
K8
Data collection, storage and sharing methods and techniques. Back to Grading |
Multiple-choice test |
|
K9
Environmental legislation: impact on fire and security systems processes and technologies. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K10
Principles of customer service: technicians' responsibilities, impact on brand, professional image and commercial risks. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K11
Verbal communication techniques. Giving and receiving information. Adapting style to audience. Barriers in communication and how to overcome them. Sector specific terminology. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K12
Principles and techniques for installing and maintaining electronic systems: SI units, quantities, formulae and calculations, electromagnetism and electromagnetic induction, ICT applications, smart Apps and power supplies. Back to Grading |
Multiple-choice test |
|
K13
Written communication techniques: paper based and digital. Plain English principles. Sector specific terminology. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K14
Awareness of global carbon reduction needs and application of carbon reduction solutions. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K15
Testing techniques for electrical and electronic components used in intrusion alarms, access control systems and video surveillance systems (CCTV). The principles of using meters, applying Ohms Law, formulae, calculations and taking readings. Back to Grading |
Multiple-choice test |
|
K16
Collaboration working techniques with internal and external stakeholders. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
K17
Techniques for planning and installing systems cabling; methods of containment and protection. Back to Grading |
Multiple-choice test |
|
K18
The use of digital information systems in the fire and security safety sector. Back to Grading |
Practical assessment with questioning |
|
K19
The principles of intrusion alarms, access control, video surveillance (CCTV) features and design criteria, survey methods and impact on the building security industry. Back to Grading |
Multiple-choice test |
|
K20
Equity, diversity and inclusion legislation and its impact in the fire and security safety sector. Back to Grading |
Interview underpinned by a portfolio of evidence |
| Skill | Assessment methods |
|---|---|
|
S1
Comply with safety legislation, codes of practice, risk assessments, method statements, safe systems of work and apply control measures. Back to Grading |
Practical assessment with questioning |
|
S2
Complete functionality tests of systems and components during commissioning systems. Back to Grading |
Practical assessment with questioning |
|
S3
Apply and implement system design, planning and installations including additional components to existing systems. Back to Grading |
Practical assessment with questioning |
|
S4
Carry out takeover procedure, diagnose and repair faults. Back to Grading |
Practical assessment with questioning |
|
S5
Operate ICT equipment and systems to store, retrieve, manipulate, transmit or receive digital data and electronic information. Back to Grading |
Practical assessment with questioning |
|
S6
Comply with environmental and sustainability, regulations and standards. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S7
Complete functionality tests of systems and components during handover of systems. Back to Grading |
Practical assessment with questioning |
|
S8
Carries out risk assessments. Back to Grading |
Practical assessment with questioning |
|
S9
Communicate with others verbally for example, internal and external customers, colleagues, and managers using sector specific terminology. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S10
Work collaboratively with internal and external stakeholders, as part of a team. Consult and engage with occupants or others who are or could be affected by work (for example vulnerable, older, and disabled people) and respond appropriately. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S11
Communicate with internal and external stakeholders using sector specific terminology through written means. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S12
Plan and install systems cabling. Back to Grading |
Practical assessment with questioning |
|
S13
Carry out maintenance activities on fire detection and alarm systems and their components. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
S14
Carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components. Back to Grading |
Interview underpinned by a portfolio of evidence |
| Behaviour | Assessment methods |
|---|---|
|
B1
Puts workplace health, safety and wellbeing first for self and others. Back to Grading |
Practical assessment with questioning |
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B2
Takes personal responsibility for sustainable outcomes when carrying out duties, using industry and sector environmental best practices. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
B3
Promotes equity, diversity, and inclusivity in the workplace. Back to Grading |
Interview underpinned by a portfolio of evidence |
|
B4
Committed to maintaining and enhancing competence of self and others through Continued Professional Development (CPD). Back to Grading |
Interview underpinned by a portfolio of evidence |
|
B5
Acts ethically. Back to Grading |
Practical assessment with questioning |
|
B6
Collaborates with others. Back to Grading |
Interview underpinned by a portfolio of evidence |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
Health and safety
S1 B1 |
None |
Comply with safety legislation, codes of practice, risk assessments, method statements, safe systems of work and apply control measures. (S1) |
Puts workplace health, safety and wellbeing first for self and others. (B1) |
|
Diagnostics and fault finding
S4 |
None |
Carry out takeover procedure, diagnose and repair faults. (S4) |
None |
|
Risk assessments
K5 S8 |
Principles of security and fire risk assessments: function, content and how to implement them. (K5) |
Carries out risk assessments. (S8) |
None |
|
Commissioning, testing and handover
K18 S2 S5 S7 B5 |
The use of digital information systems in the fire and security safety sector. (K18) |
Complete functionality tests of systems and components during commissioning systems. (S2) Operate ICT equipment and systems to store, retrieve, manipulate, transmit or receive digital data and electronic information. (S5) Complete functionality tests of systems and components during handover of systems. (S7) |
Acts ethically. (B5) |
|
Installation
S3 S12 |
None |
Apply and implement system design, planning and installations including additional components to existing systems. (S3) Plan and install systems cabling. (S12) |
None |
| KSBS GROUPED BY THEME | Knowledge | Skills | Behaviour |
|---|---|---|---|
|
System maintenance
K4 K6 S13 S14 |
Principles and techniques for maintaining fire detection and alarm systems and their components using tests, diagnostics, taking readings and recording information. (K4) Principles and techniques for maintaining intrusion alarm, access control, video surveillance (CCTV) and their components using tests, diagnostics, taking readings and recording information. (K6) |
Carry out maintenance activities on fire detection and alarm systems and their components. (S13) Carry out maintenance activities on intrusion alarm, access control, video surveillance (CCTV) and their components. (S14) |
None |
|
Environment and sustainability
K9 K14 S6 B2 |
Environmental legislation: impact on fire and security systems processes and technologies. (K9) Awareness of global carbon reduction needs and application of carbon reduction solutions. (K14) |
Comply with environmental and sustainability, regulations and standards. (S6) |
Takes personal responsibility for sustainable outcomes when carrying out duties, using industry and sector environmental best practices. (B2) |
|
Customer service and stakeholder management
K10 K16 S10 B6 |
Principles of customer service: technicians' responsibilities, impact on brand, professional image and commercial risks. (K10) Collaboration working techniques with internal and external stakeholders. (K16) |
Work collaboratively with internal and external stakeholders, as part of a team. Consult and engage with occupants or others who are or could be affected by work (for example vulnerable, older, and disabled people) and respond appropriately. (S10) |
Collaborates with others. (B6) |
|
Communication
K11 K13 S9 S11 |
Verbal communication techniques. Giving and receiving information. Adapting style to audience. Barriers in communication and how to overcome them. Sector specific terminology. (K11) Written communication techniques: paper based and digital. Plain English principles. Sector specific terminology. (K13) |
Communicate with others verbally for example, internal and external customers, colleagues, and managers using sector specific terminology. (S9) Communicate with internal and external stakeholders using sector specific terminology through written means. (S11) |
None |
|
Equity, diversity and inclusion (EDI)
K20 B3 |
Equity, diversity and inclusion legislation and its impact in the fire and security safety sector. (K20) |
None |
Promotes equity, diversity, and inclusivity in the workplace. (B3) |
|
Continuous professional development (CPD)
B4 |
None |
None |
Committed to maintaining and enhancing competence of self and others through Continued Professional Development (CPD). (B4) |
Contact us about this apprenticeship
| Version | Change detail | Earliest start date | Latest start date | Latest end date |
|---|---|---|---|---|
| 1.1 | Occupational standard, end-point assessment plan and funding band revised. | 01/03/2024 | Not set | Not set |
| 1.0 | Approved for delivery. The funding band for this standard has been reviewed and remains at £18000 (Dec- 2018) | 19/08/2016 | 29/02/2024 | Not set |
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